Alde House is a homely residence employing a team of expert and friendly carers who are fully resourced in carrying out personalised provision.
A charming property with scenic views, Alde House is ideal for a relaxing retirement and a pleasant place to visit. Personal interests are encouraged as a key part of residents' lifestyles and good mental health.
The sun lounge looks out onto a sheltered patio and large garden which are popular with residents.
Owner: Stumpwell Housing Association
Person in charge: Stephen Burton (Manager)
Local Authority / Social Services: Buckinghamshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 17 Service Users
Registered Care Categories*: Old Age • Physical Disability
Admission Information: Ages 65+.
Single Rooms: 15
Shared Rooms: 1
Rooms with ensuite WC: 11
Weekly Charges Guide: Personal Care Single £650 – £850 , Personal Care Shared (per person) £485 – £635 (These prices are only a guideline, please contact Alde House to find out the exact price for your requirements.)
Facilities & Services: Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Visiting:
Visiting: no restrictions
Parking:
Car park on site
Latest Care Quality Commission* Report on Alde House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.7 (maximum of 10) for Alde House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Alde House in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 5 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.741 for Alde House is calculated as follows: ( (80 Excellents x 5) + (28 Goods x 4) ) ÷ 108 Ratings = 4.741
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for Alde House is based on 5 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 3.4 positive Reviews (17 registered maximum number of service users ÷ 5). 5 Reviews ÷ 3.4 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Alde House has a Review Score of 9.7 (9.741) from 9 Reviews
Review submitted from a Postal Card by Myra N (Daughter of Resident) on Monday 8 January 2018. Relates to November 2017.
My mother has been a resident for seven months. She has a beautiful room overlooking the lovely garden and view.
The staff and manager are wonderful, kind, caring and very attentive. My mother is very happy and is eating very well.
The food is excellent the family feel very blessed to have found such a lovely care home for our mother.
How likely would you be to recommend Alde House? Extremely Likely
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Review submitted from a Postal Card by Sally H (Daughter of Resident) on Tuesday 2 January 2018. Relates to December 2017.
My mother has been a resident there for about 9 months and I am very pleased with her care.
How likely would you be to recommend Alde House? Extremely Likely
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Review submitted from a Postal Card by C C (Niece of Resident) on Tuesday 19 December 2017. Relates to December 2017.
I have been visiting my uncle in Alde House, Penn for over a year.
The staff are always pleasant and handle a difficult job very well.
I find this smaller home much more friendly and personal to all the people that live there.
How likely would you be to recommend Alde House? Extremely Likely
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Review submitted from a Website Submission by P S (Daughter of Resident) on Tuesday 12 December 2017. Relates to December 2017.
My family are all extremely impressed with the high standard of care and dignity exercised by all the staff towards my mother and it is very reassuring she's being so well cared for. Nothing is ever too much trouble and we're all encouraged to visit her at any time. The home has a most welcoming atmosphere and is very clean and orderly. All the staff are very polite and friendly, always offering visitors tea or coffee upon arrival. The home also benefits from the most beautifully maintained gardens with plenty of seating areas and paving, which is such a bonus in the warmer weather as it enables the residents to get some outside access in a safe environment. We feel very fortunate to have found our mother such an exceptionally well run establishment.
How likely would you be to recommend Alde House? Extremely Likely
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Review submitted from a Website Submission by Ken P (Brother of Resident) on Monday 11 December 2017. Relates to December 2017.
My brother has been well looked after since becoming a resident at the home, he always comments on the good food, staff and cleanliness of the home. This is something that is always noticeable with every visit and we are very grateful that he is lucky to be somewhere where he is so well looked after.
How likely would you be to recommend Alde House? Extremely Likely
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Review submitted from a Postal Card by Shan F (Daughter of Resident) on Thursday 19 January 2017. Relates to August 2016.
Our mother lived contentedly at Alde House for 6 years until her death in August 2016. It has a very homely feel to it (no hint of an institution) and is beautifully clean, orderly and peaceful. The lounge, with its large windows looking out onto the garden is a particularly lovely and spacious area in which to relax. The recently improved garden is beautiful and perfect for visiting friends and relatives to enjoy with their loved ones, especially since the addition of its wonderful new wooden "arbour" area. The manager could not be more welcoming, friendly, helpful and approachable. The head carer is very kind, calm and knowledgeable. The rest of the staff are lovely too, rather like an extended family. Lunches are delicious and social events are always a real pleasure to attend. It is very reassuring to know that the committed Board of Trustees always has the best interests of the residents at heart. Alde House is a very special place.
How likely would you be to recommend Alde House? Extremely Likely
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Review submitted from a Postal Card by Gill W (Daughter of Resident) on Tuesday 10 January 2017. Relates to November 2016.
My father was carefully assessed before being offered a place. He was made very welcome and nothing was too much trouble for members of staff. Family and visitors were made to feel very welcome. My father was treated with dignity and respect. He was closely monitored and appropriate medical intervention was sought whenever necessary. The manager and staff were extremely helpful at the end of my father's life. I don't feel they could have done any more to make his short stay more comfortable and peaceful.
How likely would you be to recommend Alde House? Extremely Likely
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Review submitted from a Website Submission by Sally H (Daughter of Resident) on Monday 14 December 2015. Relates to April 2015.
I did a review before while my mum was alive, this one relates to the great care my mother received while she was dying and the care my sister and I received during this difficult time, we were all well looked after by caring thoughtful staff. Mummy died in what for two years had been her home, she liked the companionship, her room with her own furniture, she seemed to feel safe and comfortable .
The home is nice and small and feels as much like a home as it can be. I would highly recommend it.
How likely would you be to recommend Alde House? Extremely Likely
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Review submitted from a Website Submission by Karen M (Daughter of Resident) on Saturday 12 December 2015. Relates to November 2015.
My mother became a resident in August 2015. The manager and staff made her feel so welcome, their care and attention is exceptional.
When visiting Mum it is very apparent the staff love their job, they have time for everyone, nothing is ever too much trouble. The food is exceptional, it's the first thing my Mum tells everyone when they visit. The home is always very clean and their are never any unpleasant odours lurking around.
How likely would you be to recommend Alde House? Extremely Likely
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