468 Winchester Road, Bassett, Southampton SO16 7DD
Fair Havens Christian Home, in Southampton, combine a friendly approach with a professional service, with all care plans tailored to individual needs.
Alongside effective care, professionals believe that all residents should enjoy a wide range of activities, a nutritional diet and personal freedoms.
Group: Keychange Care
Person in charge: Tracey Halley (Manager)
Local Authority / Social Services: Southampton City Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 23 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment
Admission Information: Ages 65+.
Single Rooms: 23
Shared Rooms: 0
Rooms with ensuite WC: 9
Weekly Charges Guide: Personal Care Single £650 – £850
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Television point in own room
Latest Care Quality Commission* Report on Fair Havens Christian Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Fair Havens Christian Home has a Review Score of 8.1 (8.050)
The Review Score of 8.1 (maximum of 10) for Fair Havens Christian Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Fair Havens Christian Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.833 for Fair Havens Christian Home is calculated as follows: ( (10 Excellents x 5) + (2 Goods x 4) ) ÷ 12 Ratings = 4.833
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 3.217 Points relating to the number of positive Reviews for Fair Havens Christian Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 4.6 positive Reviews (23 registered maximum number of service users ÷ 5). 1 Reviews ÷ 4.6 Target = 0.217
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
How Likely are the Reviewers to Recommend Fair Havens Christian Home?
Reviewer Connection to Fair Havens Christian Home
Submitted from a Postal Card by Susan M on Thursday 28 July 2016. Relates to July 2016.
Fair Havens is a friendly caring home to residents and their families. My mother has spent a short time with them. They made her feel welcome and one of their family, which I felt was lovely. The staff go over and beyond to make sure everything is to the residents liking. As a care home I would recommend them to anybody that was looking for a place for their parents. It is fantastic.
How likely would you be to recommend Fair Havens Christian Home? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no awards/recognitions posted yet for Fair Havens Christian Home
There are currently no Care Home Idol entrants who have performed at Fair Havens Christian Home