Fair Havens Care Community

My dad moved into the home a month ago and has settled well after a few initial days of disorientation. The staff helped get him settled and were really kind and understanding with him. The staff are patient and caring with the residents and very helpful and friendly when I visit. The residents all seem happy and my dad is well looked after, clean and very content I highly recommend this home and feel so relieved he is happy and safe.

Mum came to Fair Haven after a fall, we have found it to be such a happy caring place that we have made her stay permanent. The staff are all so friendly and helpful, they look after mum so well and are always available when she needs them. We are also made very welcome when we visit. All in all this is a very happy home and we are happy mum lives here.

I cannot speak highly enough of Fair Havens Christian Home. The staff are very caring, friendly and helpful, and were professional in transitioning Mum into what was, to her, a new and strange environment. Fair Havens is safe and clean. The catering is of a high standard. Mum's room is spotlessly clean with a lovely view over the beautiful garden. Mum has settled really well and is well cared for. I feel very fortunate to have found Fair Havens and would highly recommend it.

Everyone has been very friendly and helpful. It didn't take me long to feel at home with all my own things around me. I feel very safe and well looked after. They go out of their way to make sure I have everything I want or need. My room is lovely with a lovely view of the garden. My visitors are always made to feel welcome. I am very pleased to have made the decision to move to this home. Thank you.

My father has been a resident here since March 2021 and we have been extremely impressed with the level of care he has received. The staff are all kind and patient, taking time to learn and accommodate his little eccentricities where they can. Leaving the security of your home at an advanced age is daunting enough, add to that the uncertainty of arriving during the covid pandemic, it has been reassuring to know that he is now safe and settled. We would have no reservations in recommending Fair Havens Christian Home as a home for your loved one.

Very kind, friendly, welcoming, lovely place.

Very happy with the care provided.

Excellent care all around, my mother has progressed well over the years she has been at the care home, this is due to the attention and stimulation she has received over time.

Mum is treated as an individual and is genuinely cared for by all the staff. The atmosphere in the home is one of warmth and kindness. Excellent response to COVID management also.

Everyone at the home is friendly and helpful. They know the family members by name making us feel welcome. The Covid restrictions must have made life difficult for staff and residents but the staff have made a great effort at keeping us informed and residents entertained and most of all safe.

We were so lucky to find Fair Havens at a difficult time when my mother needed residential care at short notice. The staff provide excellent care, always professional but extremely friendly and welcoming. It's a testament to them that my mother has settled so well.

Over the two years my relative has been there, I have always been impressed by the way all the staff treat the residents. The compassionate care and level of commitment cannot be faulted. I have been kept informed of any changes and updates on my relative's condition on a regular basis.

There is an atmosphere of care and support. The staff demonstrate an interest in the well being of the residents. There seems to be (mother tells me) a range of activities to suit different levels of ability and sometimes the staff have relaxed fun with the residents.

Fair Havens Southampton is everything one wants for a loved one who has to be in care. Very professional, caring, compassionate, sensitive and empathetic staff. A great management team, efficient, effective caring, organised and communicative. It is a blessing to have found such a marvellous care home for Mum, it does remove my angst and guilt at not being able to care for her myself.

Fair Havens Christian Home is an excellent care home with an emphasis on care. I am very happy with the care and support shown to my elderly Mum. The manager and her team should be commended. Nothing is too much trouble. The way they celebrated Mum's 100th birthday was lovely, with bunting and banners to make her special day and arranging for us to be able to visit (socially distanced) too. We are always made to feel welcome when we arrive for our socially distanced meetings with our loved ones. Well done.

An exceptionally well run and managed care home with staff who are kind, courteous and very helpful in these Covid-worrying days. An absolute delight to deal with and utterly professional all round.

I find the staff very attentive to my mother-in-law's needs and if I ever have to ask about anything for her, it is dealt with immediately. It feels like home from home.

My Mum has been a resident for the past 16 months. We as a family have been very impressed by the kindness shown to my Mum and quality of care. It has not been an easy transition due to initial health issues but since coming to the Care Home her health and wellbeing has greatly improved. The activities include a spiritual aspect which has been so helpful for her, as well as injecting some fun and laughter into the day. The staff always interact with a smile and kind heart and 'you are welcome' attitude. The home is well run and always very clean and fresh in all areas. We as a family are able to relax knowing Mum is looked after and we are always made to feel very welcome on our visits.

We were very happy with the way in which our mum was cared for during the 18 months or so she lived in Fair Havens. The staff were always helpful, supportive, aware of needs and open to conversations about her care. Mum knew she was being looked after well when she could no longer do so herself and we all felt comfortable with her being there. Visitors were always made to feel welcome and we could see the consistent professional service provided during the day. Beyond that, we felt that staff genuinely cared for the residents, in a personal way. Thank you from all the family.

Prior to moving in, my aunt was fiercely independent and had recently started to lose her sight and hearing. This has been managed so well, it has not been an issue.