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- Alexander House Residential Care Home Wimbledon







The service is part of Keychange charity and welcomes people with all faiths or no faiths; all will find a strong sense of empathy and compassion, with residents able to feel confident in the support and expertise of carers.
Dignity, encouraging independence and involving family and friends are part of the soul of Alexander House and the staff hope that these values are echoed in the recommendations received from families...
Care Provided by Alexander House Residential Care Home Wimbledon
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 20 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note that this pricing may vary depending on the care needs required.
The price(s) shown are provided by the care home. Contact Alexander House Residential Care Home Wimbledon for full pricing details and T&Cs.
Contact Alexander House Residential Care Home Wimbledon to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Keychange Charity
- Voluntary / Not for Profit Owned
Person in charge
- Andrea Howell-Jones(Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2019
- Number of floors: 2
Room Information
- Single Rooms (20)
Visiting
- 8am - 8pm Monday to Sunday
Parking
- 2 car parks are available, one at front and one at the rear of the building.
Alexander House Residential Care Home Wimbledon Reviews (47)
Alexander House Residential Care Home Wimbledon has a Review Score of 9.6 (9.606) out of 10, based on 15 reviews in the last 2 years.
Over all time Alexander House Residential Care Home Wimbledon has 47 reviews.
My mother has been living at the care home for fifteen months. She has Alzheimer's dementia and practically no short term memory but takes an interest in her family and in the world. We appreciate that the staff are trained to understand her condition and that they are caring towards her. They also give support to help her to participate in activities. These are of both social and cognitive value for her. I have arrived in the lounge several times to find her visibly if quietly, interested in and enjoying an activity such as a quiz. The nature of the questions, prompting memories, and the conversation around them gain her attention. The visiting singing groups are also excellent. My mother appreciates the garden too and I gather that she enjoyed a visit to a garden centre last year. The food is good at the care home and she now eats with more appetite since becoming a resident.
A very comfortable, well presented and welcoming home. My mother has Alzheimer's and is very well cared for. The staff are kind and professional with good communication skills. The location is exceptional, easy access to the common, park and village, great for walks out. Relatives are listened to and consulted regularly. I am very pleased Mum is staying in Alexander House and would recommend it without reservation.
My Mum has been at Alexander House for 2 and a half years. I feel extremely lucky to have found such a lovely place for my Mum. She is very happy here and we, her family, are also very pleased with the care she receives. I knew as soon as I walked into Alexander House it would be the right place for my Mum. It is more like a home than a Home, with a very welcoming and friendly atmosphere, photos of residents on the walls, and a general happy feel about the place. Mum's needs have changed quite considerably since she has been here, but this has been met with intelligent and thoughtful care reviews with Mum's happiness and health always at the forefront of any care plans. It is a small home with only 20 residents which really helps provide more a family feel, there are daily activities which try and meet all the resident's different interests and capabilities, including yoga, gardening club, music, art, quizzes etc. I would definitely recommend Alexander House.
Have always been pleased with the care my mother receives. She is treated with dignity and respect and, although she has Alziemers, is still encouraged to engage in activities and choices. The home is like a "home" and we as family, are always welcomed whatever time we go in and we can take mum to her room or stay downstairs. If we want to take her out she is always made ready as we have asked in advanced. Any concerns are always listened to by management and staff and we are kept informed. Likewise, if staff have concerns, they will speak with us. Her key worker knows her well and has a good relationship with her and us. The home also has a beautiful garden which is well utilised in the warmer weather. We are very happy with Alexander House.
My sister and I chose Alexander House for mum because of the lovely sense of belonging they give to their residents and families of residents. Also, the level of care and support is always of a high standard. The home is clean, bright, safe and also has a beautiful garden. There's always something going on, such as arts and crafts, flower arranging, even occasional cookery classes. My mum thinks she is in a hotel and is very contented. Although mum has Alzheimer's disease and can be quite hard to handle, she is always treated with patience and dignity. We're every happy with her care and are so glad we can feel at ease knowing mum is being looked after so well.
We are confident that we have chosen a home we would be happy to stay in ourselves, were we in similar circumstances.
My mother has lived at Alexander House for 3 months now, and has settled well. The staff are supportive and we are very happy with our choice. Thank you to everyone for their dedication and professionalism while at the same time creating a warm and home like atmosphere as much as possible.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 June 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Alexander House Residential Care Home Wimbledon.
There are no upcoming events for Alexander House Residential Care Home Wimbledon.
Awards / Recognitions (23)
- 30 Sep 2020Recipient: Alexander House Residential Care Home Wimbledon
- 30 Sep 2020Recipient: Alexander House Residential Care Home Wimbledon
- 30 Sep 2020Recipient: Alexander House Residential Care Home Wimbledon
Accreditations
There are no accreditations posted yet for Alexander House Residential Care Home Wimbledon.
Meet the Team (1)

I have over 15 years' experience working in the care sector, starting in domiciliary care before moving into residential care. I realised that I enjoyed this type of work, and felt great satisfaction whenever I left work for the day.
I did my NVQ Level 3, and was then appointed Team Leader, before Clinical Lead. I wanted to grow more, so when the opportunity came for me to study at Level 5, I was so happy. In 2021, I became Care Manager which provided me with further opportunities.
Now I am at Keychange, I am hoping to make a change at Alexander House. It is a great place to work, staff are eager to learn, and it is not just a job for them. I had a great mentor (still do), and she empowered me, and my greatest wish is that I will be able to empower the staff here, enabling them to reach their potential.
I want to be a good leader encouraging staff growth, the independence of our residents and hopefully building relationships with the wider community.
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