Submit a Review for The George Brooker Care Society Ltd
George Brooker House, 100 Dagenham Avenue, Dagenham, RM9 6LH
View Full Details of The George Brooker Care Society LtdLatest Reviews for The George Brooker Care Society Ltd
02 July 2025
My mum has been a resident at George Brooker for 2years and has always been treated with kindness and dignity. There are a very varied set of activities that everyone is encouraged to take part in also family entertainment events for fundraising . Food is of a very high quality and plentiful. If my mum doesn't feel like joining in a main activity the staff have come to her room and she has enjoyed that. Overall no faults to be found .
18 June 2025
I would highly recommend George Brooker House. My mum has been a resident at the home for 20 months now, she really loves it there and has formed friendships with some of the residents over time. When we visit my mum, we are always made to feel welcome by the team, who are all friendly and helpful. My mum's room is nicely decorated, spacious and always kept clean and tidy. The home is very well run by the management, who are very professional, helpful and supportive. The carers do a wonderful job with my mum, they are kind, caring, helpful and patient with her and, she has grown very fond of them. There are a range of meaningful and fun activities and outdoor trips provided by the activities team, who encourage my mum to participate in the activities, which enjoys and is really good for her general well-being. My mum enjoys the selection of healthy, well-presented and home-cooked meals and deserts. The team at The George Brooker do a really good job and, my family and I appreciate them all.
18 June 2025
Can't thank the staff enough for all the great work with my mum great communication with the staff and management good energy in the room, cleanness hard-working staff always available keep up the good work
18 June 2025
My mum has been a resident at the care home for nearly four years. She has very challenging behaviour due to her dementia, which can make her difficult to manage and care for. The staff and management do a fantastic job meeting all her needs, they are patient, understanding, and consistently go above and beyond. We would truly be lost without them. Knowing Mum is receiving the best care possible brings our family great comfort, and I would wholeheartedly recommend this home to anyone facing the difficult journey of finding the right care for a loved one.
18 June 2025
My husband has been residing at George Brooker House for a few months now. The staff are very caring and they create a lovely atmosphere you feel it as soon as you walk in. He has settled in quite well due to all the lovely staff. Each day there are different activities for residents to get involved and interact with others. The home is lovely and clean he has a very nice room. The food is always nice . I am kept informed if there are any issues by phone. My husband is so well cared for by all the staff that it has put me at ease now. I thank everyone that works there and i would definitely recommend George Brooker House.
18 June 2025
We were advised that my mum who was sadly diagnosed with dementia would benefit from a care home. We were offered a room for her at George Brooker House. She has been there since 24th March 2025. Initially mum was quire unsettled with the chance. For a few weeks she was distressed and stayed in her room but due to the staffs understanding and support and care mum is now enjoying the activities that are offered and enjoys relaxing in the lounge with the other residents and chatting to them as well as the staff who do an all round fantastic job of making mum feel a part of the home and the constant care is a massive weight of my kind knowing she is safe when I'm not with her. Thank you
10 June 2025
My mother stayed here for just under a year and absolutely loved it. We her family also could not praise the staff enough for how well they looked after our Mum. Unfortunately due to her becoming poorly the staff were not trained to deal with this and after being admitted to hospital GBH would not accept her back. This we feel had a devastating affect on our Mum as after a short time away from the home she passed away. We feel if she was able to return to GBH she would have improved and may still be with us now. I believe more should be done to help train the staff to look after patients with medical illnesses. Unfortunately we've learnt its all about money at the end of the day and that's a big shame. Well done GBH, keep going xx and thank you from our mum's family xx
14 May 2025
Absolutely amazing home!!!! So caring, loving and supportive. They ensure that the person remains safe and well looked after. They treat everybody individually and ensure they gather important information to be able to support our relative in a way that they wish to be supported. They are very welcoming when we visit and there is always a great homely happy atmosphere.
14 May 2025
I recommended GB House to my niece's husband as his mum needed 24 hrs care. Her life has been transformed by the expert care and compassion of the team and the friendships formed with other residents. My ex mother in law and my friend had both been residents in the home too and both of their lives were significantly improved.
14 May 2025
This care home provides excellent care and support for all the residents. If there are any issues, you can mention them, and then they are sorted to the best of the home's ability. All the staff and management are very friendly and always make you feel welcome.
30 April 2025
I have found George Brooker House excellent in every aspect. The home is lovely and clean, the food is good and attractively presented, the staff are excellent. The staff are kind and caring, patient and friendly. There are regular activities and residents are encouraged to join in. My husband has been at George Brooker House for only a short time, but I have been so impressed with the care he has received. I wouldn't hesitate to recommend George Brooker House to any family looking for support with their loved one at any level.
15 April 2025
Mum has been in George Brooker House for a couple of years now. The staff are so warm and caring and they create a lovely atmosphere for the residents. Mum is well looked after- she loves the food which is excellent. There is a wide range of activities on offer to engage all the different abilities and interests. The home is well managed and I have complete confidence in the staff. They have helped me and my family cope through a difficult times
09 April 2025
My brother would be 56 in April, our mum heartbroken.6 months after losing my brother the staff were more than amazing.they understood how mum felt..sat and talked about my brother on his birthday,April 2nd..mum was so down but the staff got the smile back,made mum feel safe and responsible with life..in little detail ,I can honestly say,the staff are always there for their residents..any time,night or day..
09 April 2025
My Great Aunt had to go to hospital 2 x in March 2025. The care that she received was absolutely brilliant. I was informed something was wrong I was called while the paramedics where at the home, both times. The staff kept me informed every step of the way. There was one occasion I couldn't get to the hospital and one of the staff members went with her. In a honesty because of the care I know she receive at George Brooker I wasn't totally surprised, I find the attitude of the staff and the Management absolutely brilliant. I'm kept informed regarding anything that's happening. The home was recommended to me by a health professional that is independent from the care home but has to regularly visit clients in the care home. If your considering a care home in the area as far as I'm concerned you will struggle to find better.
09 April 2025
Putting mum into a "home" was the worst decision I ever had to make. How do you choose? In my case it came down to gut feel, mum has Dementia so has no concept of the strain her condition was putting on her nor her family, that she no longer knew! So almost a year ago I took the decision to look for a care home for mum, everyone will have different criteria when searching but I found mums perfect place when I walked through the doors at George Brooker House. In tje time mum has been resident her anxiety has gone she has made new friends and is now an active part of the GBH community which is lead by the manager, another staff member and their brilliant team In the year mum has become a member of the dementia choir, been to a football game, been bowling (several times) recently went dog racing and had loads of trips out all organised by the manager and the entertainment team. Mum has a lovely room with memories of "home" life, but she spends her day interacting with the other residents GB house is brilliant
08 April 2025
Mum has severe dementia and can't look after herself. We were so lucky that George Brooker Care Society had a vacancy when we needed it. Mum's transfer into care was made so easy by the welcome she received from staff. We have peace of mind that she is being looked after. The facilities are fabulous, always scrupulously clean, and whenever we visit mum's room is clean and tidy. She is always well dressed, and the portal means that I can log in and see how she us doing, down to if she had a bath or shower, and what she has been eating. The food is marvellous, by the way.
07 April 2025
George Brooker is an amazing care home, they treat the residents with dignity and respect at all times. It is spotless, cleaned to a very high standard, the staff are amazing and work very well with the residents at all times, alongside their siblings. The residents have activities going on at all times and are encouraged to join in which is good for their health and wellbeing. The rooms are very nice and residents are encouraged to make it home from home.
04 April 2025
The standard of care is first class. My relative has been at George Brooker for the last 18 months. My experience since day one is nothing but positive, the staff are always very helpful. There are always plenty of staff on duty and daily activities encourage residents to get involved and interact with others. If there are any issues we receive a phone call, and this is very comforting that you are made aware at a very early stage, matters are generally dealt with very efficiently. The food is great and there is always a good selection available. If you have visited or had dealings with other care homes, I would recommend that you look at George Brooker and perhaps like me you will see that your nearest and dearest are being looked after at a very good place.
Latest Reviews for The George Brooker Care Society Ltd
02 July 2025
My mum has been a resident at George Brooker for 2years and has always been treated with kindness and dignity. There are a very varied set of activities that everyone is encouraged to take part in also family entertainment events for fundraising . Food is of a very high quality and plentiful. If my mum doesn't feel like joining in a main activity the staff have come to her room and she has enjoyed that. Overall no faults to be found .
18 June 2025
I would highly recommend George Brooker House. My mum has been a resident at the home for 20 months now, she really loves it there and has formed friendships with some of the residents over time. When we visit my mum, we are always made to feel welcome by the team, who are all friendly and helpful. My mum's room is nicely decorated, spacious and always kept clean and tidy. The home is very well run by the management, who are very professional, helpful and supportive. The carers do a wonderful job with my mum, they are kind, caring, helpful and patient with her and, she has grown very fond of them. There are a range of meaningful and fun activities and outdoor trips provided by the activities team, who encourage my mum to participate in the activities, which enjoys and is really good for her general well-being. My mum enjoys the selection of healthy, well-presented and home-cooked meals and deserts. The team at The George Brooker do a really good job and, my family and I appreciate them all.
18 June 2025
Can't thank the staff enough for all the great work with my mum great communication with the staff and management good energy in the room, cleanness hard-working staff always available keep up the good work
18 June 2025
My mum has been a resident at the care home for nearly four years. She has very challenging behaviour due to her dementia, which can make her difficult to manage and care for. The staff and management do a fantastic job meeting all her needs, they are patient, understanding, and consistently go above and beyond. We would truly be lost without them. Knowing Mum is receiving the best care possible brings our family great comfort, and I would wholeheartedly recommend this home to anyone facing the difficult journey of finding the right care for a loved one.
18 June 2025
My husband has been residing at George Brooker House for a few months now. The staff are very caring and they create a lovely atmosphere you feel it as soon as you walk in. He has settled in quite well due to all the lovely staff. Each day there are different activities for residents to get involved and interact with others. The home is lovely and clean he has a very nice room. The food is always nice . I am kept informed if there are any issues by phone. My husband is so well cared for by all the staff that it has put me at ease now. I thank everyone that works there and i would definitely recommend George Brooker House.
18 June 2025
We were advised that my mum who was sadly diagnosed with dementia would benefit from a care home. We were offered a room for her at George Brooker House. She has been there since 24th March 2025. Initially mum was quire unsettled with the chance. For a few weeks she was distressed and stayed in her room but due to the staffs understanding and support and care mum is now enjoying the activities that are offered and enjoys relaxing in the lounge with the other residents and chatting to them as well as the staff who do an all round fantastic job of making mum feel a part of the home and the constant care is a massive weight of my kind knowing she is safe when I'm not with her. Thank you
10 June 2025
My mother stayed here for just under a year and absolutely loved it. We her family also could not praise the staff enough for how well they looked after our Mum. Unfortunately due to her becoming poorly the staff were not trained to deal with this and after being admitted to hospital GBH would not accept her back. This we feel had a devastating affect on our Mum as after a short time away from the home she passed away. We feel if she was able to return to GBH she would have improved and may still be with us now. I believe more should be done to help train the staff to look after patients with medical illnesses. Unfortunately we've learnt its all about money at the end of the day and that's a big shame. Well done GBH, keep going xx and thank you from our mum's family xx
14 May 2025
Absolutely amazing home!!!! So caring, loving and supportive. They ensure that the person remains safe and well looked after. They treat everybody individually and ensure they gather important information to be able to support our relative in a way that they wish to be supported. They are very welcoming when we visit and there is always a great homely happy atmosphere.
14 May 2025
I recommended GB House to my niece's husband as his mum needed 24 hrs care. Her life has been transformed by the expert care and compassion of the team and the friendships formed with other residents. My ex mother in law and my friend had both been residents in the home too and both of their lives were significantly improved.
14 May 2025
This care home provides excellent care and support for all the residents. If there are any issues, you can mention them, and then they are sorted to the best of the home's ability. All the staff and management are very friendly and always make you feel welcome.
30 April 2025
I have found George Brooker House excellent in every aspect. The home is lovely and clean, the food is good and attractively presented, the staff are excellent. The staff are kind and caring, patient and friendly. There are regular activities and residents are encouraged to join in. My husband has been at George Brooker House for only a short time, but I have been so impressed with the care he has received. I wouldn't hesitate to recommend George Brooker House to any family looking for support with their loved one at any level.
15 April 2025
Mum has been in George Brooker House for a couple of years now. The staff are so warm and caring and they create a lovely atmosphere for the residents. Mum is well looked after- she loves the food which is excellent. There is a wide range of activities on offer to engage all the different abilities and interests. The home is well managed and I have complete confidence in the staff. They have helped me and my family cope through a difficult times
09 April 2025
My brother would be 56 in April, our mum heartbroken.6 months after losing my brother the staff were more than amazing.they understood how mum felt..sat and talked about my brother on his birthday,April 2nd..mum was so down but the staff got the smile back,made mum feel safe and responsible with life..in little detail ,I can honestly say,the staff are always there for their residents..any time,night or day..
09 April 2025
My Great Aunt had to go to hospital 2 x in March 2025. The care that she received was absolutely brilliant. I was informed something was wrong I was called while the paramedics where at the home, both times. The staff kept me informed every step of the way. There was one occasion I couldn't get to the hospital and one of the staff members went with her. In a honesty because of the care I know she receive at George Brooker I wasn't totally surprised, I find the attitude of the staff and the Management absolutely brilliant. I'm kept informed regarding anything that's happening. The home was recommended to me by a health professional that is independent from the care home but has to regularly visit clients in the care home. If your considering a care home in the area as far as I'm concerned you will struggle to find better.
09 April 2025
Putting mum into a "home" was the worst decision I ever had to make. How do you choose? In my case it came down to gut feel, mum has Dementia so has no concept of the strain her condition was putting on her nor her family, that she no longer knew! So almost a year ago I took the decision to look for a care home for mum, everyone will have different criteria when searching but I found mums perfect place when I walked through the doors at George Brooker House. In tje time mum has been resident her anxiety has gone she has made new friends and is now an active part of the GBH community which is lead by the manager, another staff member and their brilliant team In the year mum has become a member of the dementia choir, been to a football game, been bowling (several times) recently went dog racing and had loads of trips out all organised by the manager and the entertainment team. Mum has a lovely room with memories of "home" life, but she spends her day interacting with the other residents GB house is brilliant
08 April 2025
Mum has severe dementia and can't look after herself. We were so lucky that George Brooker Care Society had a vacancy when we needed it. Mum's transfer into care was made so easy by the welcome she received from staff. We have peace of mind that she is being looked after. The facilities are fabulous, always scrupulously clean, and whenever we visit mum's room is clean and tidy. She is always well dressed, and the portal means that I can log in and see how she us doing, down to if she had a bath or shower, and what she has been eating. The food is marvellous, by the way.
07 April 2025
George Brooker is an amazing care home, they treat the residents with dignity and respect at all times. It is spotless, cleaned to a very high standard, the staff are amazing and work very well with the residents at all times, alongside their siblings. The residents have activities going on at all times and are encouraged to join in which is good for their health and wellbeing. The rooms are very nice and residents are encouraged to make it home from home.
04 April 2025
The standard of care is first class. My relative has been at George Brooker for the last 18 months. My experience since day one is nothing but positive, the staff are always very helpful. There are always plenty of staff on duty and daily activities encourage residents to get involved and interact with others. If there are any issues we receive a phone call, and this is very comforting that you are made aware at a very early stage, matters are generally dealt with very efficiently. The food is great and there is always a good selection available. If you have visited or had dealings with other care homes, I would recommend that you look at George Brooker and perhaps like me you will see that your nearest and dearest are being looked after at a very good place.