Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Hatton Grove Home

stars
stars 02 September 2021
My daughter lives in this care home. It is like a home from home setting where she is loved and well cared for. The staff go out of their way to make sure our daughter is well looked after and given a healthy and appropriate diet. She gets to go out into the community and also has an exercise
routine in the home during the week. Her room is always spotless, her clothes are fresh each day and her bedding is always kept fresh, almost daily and the room is clean and made to feel homely. The staff and senior leaders really care about my daughter and give regular feedback. If she is ever ill, a doctor is called into the home to care for her needs. I would highly recommend this care home. The management is well led and consistent in their approach to run a tight ship. I always feel confident that my daughter is safe and she likes being there. During the pandemic they have been extra vigilant and their testing and cleaning regime has been second to none.
Review from Cindy M (Mother of Resident/Service User)