Submit a Review for The Manse Residential Care Home
11 South Norwood Hill, South Norwood, London, SE25 6AA
View Full Details of The Manse Residential Care HomeLatest Reviews for The Manse Residential Care Home
24 July 2025
My Dad is a hard one to crack and has always been against being in a home. I am amazed how easily the move to a home has been. It is all thanks to the friendly team that has welcomed my Dad. Their professionalism and care made my Dads first few days an easy transition. They have picked up on his interests and values . Using his hobby of Karaoke and love of music to connect him into the home. By allowing him to take regular stage at The Manse. Dad loves his regular meals and his time relaxing in the conservatory. He will also enjoy a little tipple , which shows a sense of normalcy. I love seeing the variety of activities offered . That the carers obviously put a great deal of thought and effort to keep the residents happy and occupied. Living so far away it is a great weight off my mind to know my Dad is so well cared for and is content in his new home. Thank you for all that take care of my Dad.
20 June 2025
The Manse were wonderful to my father and always encouraged him, looked after him and treated him with respect and humour. I would recommend the Manse as it has the correct mix of care, professionalism and home comfort. The residents are well looked after enjoying activities, on site cooked meals and lots of interaction with staff. The rooms are a good size and are cleaned regularly. My father was reluctant to go into care after some falls, but told me it had been the right decision and he felt happy and safe. I could visit regularly and always felt welcomed. Thank you for looking after my dad so well.
15 April 2025
My mum has been living at The Manse over a year now and the staff have been very kind to her when she has had a bad day.
31 March 2025
The care here is amazing. The staff are lovely, thoughtful and considerate, most have been here long term and get to know the residents on a personal level. Everyone, from cleaners, cooks, management and carers have been amazing. Lots of activities and entertainment to keep the residents occupied...... it feels like an extended family. Would recommend this carer home with confidence.
06 March 2025
I have been staying at this care home since early January, and am very impressed with the friendliness of the staff and willingness to help when necessary.
28 January 2025
I've lived here a long time, I like it here. I look after the garden.
28 January 2025
Mum's been here over a year now and she seems to like it, sometimes she has her down days but the staff are very understanding towards her and the other residents. Really pleased with the care mum receives at The Manse Residential Care Home. Thank you very much.
28 January 2025
I do love being here. The staff are very kind and courteous. I have no complaints at all. Everyone seems happy but this not the first time here for me. I love everyone, I have no complaints. Everyone is very lovable.
12 November 2024
Staff are very attentive, helpful and caring.
12 November 2024
Attending the August 2024 BBQ. Food very good. Good atmosphere. Well run. A good time.
29 October 2024
Just attended The Manse summer BBQ. The food was amazing and the staff made sure all the residents were engaged and involved. Really impressed by how caring the staff were and what a happy event it was.
28 October 2024
Fantastic. Very good with bringing the family together. Veery supportive. The BBQ was beautiful, having all residents, relatives and staff together as one. Very kid-friendly.
30 September 2024
Lovely atmosphere, staff are very attentive to residents and relatives. Nice to experience the day with everyone.
16 September 2024
Beautiful environment, staff all happy and friendly, everywhere was clean, lovely day, good music, yummy food, staff were very helpful.
16 September 2024
I have experience of many care homes, and The Manse is very impressive for its cleanliness, friendly staff, love and care of residents, and for all it does to help its users to be stimulated, intellectually, physically and spiritually. I really also appreciate the light decor, the quiet ambience and other little touches which ensure the dignity of its residents. This is no easy achievement, and will be the result of its management setting the example through the staff, who are readily available. I would wholeheartedly recommend The Manse and its team.
02 September 2024
My Nan moved into The Manse a few months ago, and we are very happy with her care. The staff are all so lovely and go above and beyond. It's fun to visit and hear what she has been up to, including exercise classes, getting her nails done, and even having her walker decorated! She also loves the food (as well as her many cups of tea), and it's great to see her eating more. When we visited on her birthday, we were given a whole trolley of goodies which was so kind. The living room and conservatory are lovely spots for us to sit and catch up, and hopefully we can go into the garden with her sometime soon too. She's made lots of friends and is very happy there.
30 August 2024
My friend of many years has been residing in The Manse Care Home for 12 years at least and I have always found the staff to be particularly kind, professional and hard-working. My friend is very happy there and made many friends not only with residents but staff members as well. He also loves having a room surrounded by his belongings and especially his grandfather's chair! It is important to him that he has his own private space. I hope that this will continue for a long time into the future.
22 May 2024
Staff always ready to assist and help. Food always lots of choice and lots of! Boss sees us every day and says good morning and chats. Several residents very friendly - weather not! (Only about 3 months here).
26 April 2024
Can't speak highly enough of the care my mother has received over the past few weeks, as she progressed from a short-term respite stay to becoming a permanent resident. The comfort of her room, the social interaction with other residents including activities organised by The Manse, and the very highly rated (by my mother) food and drinks supplied. Staff all lovely and highly professional in their roles, my mother leads the life she wants in The Manse but has a vital safety net around her. I hope, and (most importantly) my mother hopes her stay at The Manse is for many years to come.
06 December 2023
Staff all very friendly and welcoming. The room kept clean and tidy. My father-in-law enjoyed all the meals, varied menu. My father-in-law enjoyed joining in with various activities and socialising. He made new friends. The staff are professional and caring. My father-in-law enjoyed the garden and the conservatory. He liked the quiet dining room on his floor and sometimes ate there, but mainly enjoyed dining with fellow residents.
Latest Reviews for The Manse Residential Care Home
24 July 2025
My Dad is a hard one to crack and has always been against being in a home. I am amazed how easily the move to a home has been. It is all thanks to the friendly team that has welcomed my Dad. Their professionalism and care made my Dads first few days an easy transition. They have picked up on his interests and values . Using his hobby of Karaoke and love of music to connect him into the home. By allowing him to take regular stage at The Manse. Dad loves his regular meals and his time relaxing in the conservatory. He will also enjoy a little tipple , which shows a sense of normalcy. I love seeing the variety of activities offered . That the carers obviously put a great deal of thought and effort to keep the residents happy and occupied. Living so far away it is a great weight off my mind to know my Dad is so well cared for and is content in his new home. Thank you for all that take care of my Dad.
20 June 2025
The Manse were wonderful to my father and always encouraged him, looked after him and treated him with respect and humour. I would recommend the Manse as it has the correct mix of care, professionalism and home comfort. The residents are well looked after enjoying activities, on site cooked meals and lots of interaction with staff. The rooms are a good size and are cleaned regularly. My father was reluctant to go into care after some falls, but told me it had been the right decision and he felt happy and safe. I could visit regularly and always felt welcomed. Thank you for looking after my dad so well.
15 April 2025
My mum has been living at The Manse over a year now and the staff have been very kind to her when she has had a bad day.
31 March 2025
The care here is amazing. The staff are lovely, thoughtful and considerate, most have been here long term and get to know the residents on a personal level. Everyone, from cleaners, cooks, management and carers have been amazing. Lots of activities and entertainment to keep the residents occupied...... it feels like an extended family. Would recommend this carer home with confidence.
06 March 2025
I have been staying at this care home since early January, and am very impressed with the friendliness of the staff and willingness to help when necessary.
28 January 2025
I've lived here a long time, I like it here. I look after the garden.
28 January 2025
Mum's been here over a year now and she seems to like it, sometimes she has her down days but the staff are very understanding towards her and the other residents. Really pleased with the care mum receives at The Manse Residential Care Home. Thank you very much.
28 January 2025
I do love being here. The staff are very kind and courteous. I have no complaints at all. Everyone seems happy but this not the first time here for me. I love everyone, I have no complaints. Everyone is very lovable.
12 November 2024
Staff are very attentive, helpful and caring.
12 November 2024
Attending the August 2024 BBQ. Food very good. Good atmosphere. Well run. A good time.
29 October 2024
Just attended The Manse summer BBQ. The food was amazing and the staff made sure all the residents were engaged and involved. Really impressed by how caring the staff were and what a happy event it was.
28 October 2024
Fantastic. Very good with bringing the family together. Veery supportive. The BBQ was beautiful, having all residents, relatives and staff together as one. Very kid-friendly.
30 September 2024
Lovely atmosphere, staff are very attentive to residents and relatives. Nice to experience the day with everyone.
16 September 2024
Beautiful environment, staff all happy and friendly, everywhere was clean, lovely day, good music, yummy food, staff were very helpful.
16 September 2024
I have experience of many care homes, and The Manse is very impressive for its cleanliness, friendly staff, love and care of residents, and for all it does to help its users to be stimulated, intellectually, physically and spiritually. I really also appreciate the light decor, the quiet ambience and other little touches which ensure the dignity of its residents. This is no easy achievement, and will be the result of its management setting the example through the staff, who are readily available. I would wholeheartedly recommend The Manse and its team.
02 September 2024
My Nan moved into The Manse a few months ago, and we are very happy with her care. The staff are all so lovely and go above and beyond. It's fun to visit and hear what she has been up to, including exercise classes, getting her nails done, and even having her walker decorated! She also loves the food (as well as her many cups of tea), and it's great to see her eating more. When we visited on her birthday, we were given a whole trolley of goodies which was so kind. The living room and conservatory are lovely spots for us to sit and catch up, and hopefully we can go into the garden with her sometime soon too. She's made lots of friends and is very happy there.
30 August 2024
My friend of many years has been residing in The Manse Care Home for 12 years at least and I have always found the staff to be particularly kind, professional and hard-working. My friend is very happy there and made many friends not only with residents but staff members as well. He also loves having a room surrounded by his belongings and especially his grandfather's chair! It is important to him that he has his own private space. I hope that this will continue for a long time into the future.
22 May 2024
Staff always ready to assist and help. Food always lots of choice and lots of! Boss sees us every day and says good morning and chats. Several residents very friendly - weather not! (Only about 3 months here).
26 April 2024
Can't speak highly enough of the care my mother has received over the past few weeks, as she progressed from a short-term respite stay to becoming a permanent resident. The comfort of her room, the social interaction with other residents including activities organised by The Manse, and the very highly rated (by my mother) food and drinks supplied. Staff all lovely and highly professional in their roles, my mother leads the life she wants in The Manse but has a vital safety net around her. I hope, and (most importantly) my mother hopes her stay at The Manse is for many years to come.
06 December 2023
Staff all very friendly and welcoming. The room kept clean and tidy. My father-in-law enjoyed all the meals, varied menu. My father-in-law enjoyed joining in with various activities and socialising. He made new friends. The staff are professional and caring. My father-in-law enjoyed the garden and the conservatory. He liked the quiet dining room on his floor and sometimes ate there, but mainly enjoyed dining with fellow residents.