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The Manse Residential Care Home

11 South Norwood Hill, South Norwood, London SE25 6AA
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The Manse Residential Care Home logo
atmosphere in The Manse is friendly and warmDorrie Anne B(Daughter-in-law of Resident/Service User)
The Manse Residential Care Home, London
Could not mark this home higher 10/10 ExcellentRuth G(Daughter of Resident/Service User)
The Manse Residential Care Home, London
It is a joy to have my mum in The ManseLennox B(Son of Resident/Service User)
The Manse Residential Care Home, London

With just 32 residents, and a team devoted to enriching lives, The Manse has a warm, family feel. Providing residential and dementia care, the team also provide respite care breaks.

The team are passionate about supporting their residents to have an active role to play in the running of the home. For example, the home’s resident ambassador helps to interview potential staff and chairs relatives’ and residents’ meetings.

Another resident... 

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Care Provided by The Manse Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,314From £1,314

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1314 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.

*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

Contact The Manse Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Nitin Paupiah (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2011

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (3)

The Manse Residential Care Home Reviews (66)

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9.7

The Manse Residential Care Home has a Review Score of 9.7 (9.724) out of 10, based on 20 reviews in the last 2 years. Over all time The Manse Residential Care Home has 66 reviews.

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Showing 66 reviews matching selected criteria
Review from R S (Niece of Resident) published on 15 July 2026 Submitted via Postal Card•
Overall Experience
Review from Michelle H (Daughter of Resident) published on 14 April 2026 Submitted via Website•
Overall Experience
Review from Michelle D (Daughter-in-law of Resident) published on 17 March 2026 Submitted via Website•
Overall Experience
Review from Robert O (Son of Resident) published on 4 November 2025 Submitted via Website•
Overall Experience
Review from Elizabeth Y (Regular Volunteer) published on 27 October 2025 Submitted via Postal Card•
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Review from Christine L (Friend of Resident) published on 22 October 2025 Submitted via Postal Card•
Overall Experience
Review from L A (Friend of Resident) published on 22 October 2025 Submitted via Postal Card•
Overall Experience
Review from J J (Daughter-in-law of Resident) published on 22 October 2025 Submitted via Postal Card•
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Review from S W (Granddaughter of Resident) published on 16 September 2025 Submitted via Postal Card•
Overall Experience
Review from Kate J (Daughter of Resident) published on 20 June 2025 Submitted via Website•
Overall Experience
Review from Ronnie K (Son of Resident) published on 15 April 2025 Submitted via Postal Card•
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Review from Sara A (Relative of Resident) published on 31 March 2025 Submitted via Website•
Overall Experience
Review from Valerie C (Resident / Service User) published on 6 March 2025 Submitted via Postal Card•
Overall Experience
Review from T J (Resident / Service User) published on 28 January 2025 Submitted via Postal Card•
Overall Experience
Review from Teresa K (Daughter of Resident) published on 28 January 2025 Submitted via Postal Card•
Overall Experience
Review from Cynthia H (Resident / Service User) published on 28 January 2025 Submitted via Postal Card•
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Review from O N (Brother of Resident) published on 12 November 2024 Submitted via Postal Card•
Overall Experience
Review from J S (Nephew of Resident) published on 12 November 2024 Submitted via Postal Card•
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Review from Nick B (Friend of Resident) published on 29 October 2024 Submitted via Postal Card•
Overall Experience
Review from Ashlie W (Granddaughter of Resident) published on 28 October 2024 Submitted via Postal Card•
Overall Experience

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 April 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (11)

Accreditations

There are no accreditations posted yet for The Manse Residential Care Home.

Meet the Team (4)

Nitin Paupiah
Nitin PaupiahJob Title Home ManagerJoined 2017
Carla Davies
Carla DaviesJob Title Team LeaderJoined 2019
Stella Dsei-Dapaah
Stella Dsei-DapaahJob Title Care AssistantJoined 2022

I really enjoy interacting with our residents, knowing that I have a positive impact on their time at The Manse. I particularly enjoy working in a team environment and learning a lot by collaborating with other members.

Cheryl King
Cheryl KingJob Title Team LeaderJoined 2021

Frequently Asked Questions about The Manse Residential Care Home

What types of Care is The Manse Residential Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Manse Residential Care Home have?

There are 33 Single Rooms and 1 Couples/Companion Room.

What are the Facilities & Services at The Manse Residential Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is The Manse Residential Care Home to the centre of London?

7.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Manse Residential Care Home to verify any information. View our terms and conditions. The Manse Residential Care Home has an Enhanced Service -what an Enhanced Service includes.