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- The Manse Residential Care Home

atmosphere in The Manse is friendly and warmDorrie Anne B(Daughter-in-law of Resident/Service User)

Could not mark this home higher 10/10 ExcellentRuth G(Daughter of Resident/Service User)

It is a joy to have my mum in The ManseLennox B(Son of Resident/Service User)

atmosphere in The Manse is friendly and warmDorrie Anne B(Daughter-in-law of Resident/Service User)

Could not mark this home higher 10/10 ExcellentRuth G(Daughter of Resident/Service User)

It is a joy to have my mum in The ManseLennox B(Son of Resident/Service User)

With just 32 residents, and a team devoted to enriching lives, The Manse has a warm, family feel. Providing residential and dementia care, the team also provide respite care breaks.
The team are passionate about supporting their residents to have an active role to play in the running of the home. For example, the home’s resident ambassador helps to interview potential staff and chairs relatives’ and residents’ meetings.
Another resident...
Care Provided by The Manse Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 35 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1314 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact The Manse Residential Care Home for full pricing details and T&Cs.
Contact The Manse Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Nitin Paupiah (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2011
Room Information
- Single Rooms (33)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (3)
The Manse Residential Care Home Reviews (66)
The Manse Residential Care Home has a Review Score of 9.7 (9.728) out of 10, based on 24 reviews in the last 2 years.
Over all time The Manse Residential Care Home has 66 reviews.
Overall we were very satisfied with the care and facilities provided. The food was good. It was just unfortunate that she was not well enough to participate in the various activities.
Thank you for taking the time to share such positive feedback about The Manse. We truly appreciate your kind words and are delighted you've had a great experience. It means a great deal to us that you chose to share your thoughts.
I have had only positive experiences and they are always prepared to help.
They are caring and fun with always plenty to do with no time to feel bored or lonely .
Thank you for your kind feedback. We're delighted to hear our team are supportive, caring and quick to help, and that the atmosphere feels fun, engaging and welcoming.
The rooms and communal areas are kept spotlessly clean.
The staff are so attentive and kind to the residents, any issues are dealt with promptly ( illness/conditions/ personal care needs).
Residents are offered various activities, games music, arts and crafts and a birthday party is held for each resident.
I cannot recommend this home highly enough.
Thank you for such a lovely review. We're delighted to hear you feel the home has a warm family atmosphere and that the care, cleanliness and experiences offered have made such a positive impression. Your recommendation means so much to the whole team.
The team at The Manse are incredibly caring and thoughtful. They are always helpful, considerate, and take the time to truly involve my father in daily life and activities. From the very beginning, they've been extremely supportive with all my questions and concerns, always responding with kindness and professionalism. The home itself is very safe, exceptionally clean, and has a warm, welcoming atmosphere. I'm deeply grateful for the outstanding care my father receives here - truly a five-star service in every way.
Thank you so much for your thoughtful review. We're delighted to hear your father feels supported and involved, and that our team's care and kindness have made a difference. Creating a safe and welcoming home is what we strive for every day.
My friend John is a resident. I visited him and decided that I wanted to be a friend to the other residents. As a friend, I sing karaoke for them and with them once a month at my own expense - as a volunteer. The staff are really friendly, patient, loving and kind. I'm not one for giving faint praise, so please believe me when I say the residents are very well cared for, and I've made some new friends as a consequence of everyone being so nice.
Thank you so much for your heartfelt review. It means a great deal to hear how warmly you've embraced the community and how much joy your karaoke sessions bring to our residents. Your kind words about the team and the care provided are truly appreciated. We're so pleased that your visits have led to new friendships and such positive experiences for everyone involved.
A family friend - Peter - came to The Manse in April 2025. I try to visit as much as I can. I find the staff very kind and helpful. It is always clean and I know Peter enjoys all the meal. I don't think he could have a better place to live. There are four of us who try to keep in touch as much as possible. I know Peter likes living there. Thank you so much for all your kindness to Peter.
Thank you for your kind feedback. We're pleased to hear that Peter is happy at The Manse and that you've found the staff and environment to be supportive and welcoming. Your continued visits and thoughtful words are greatly appreciated, and we remain committed to providing the highest standard of care.
I attended the BBQ today, and it was lovely to see the residents enjoying the outside space and making memories.
Thank you for attending the BBQ today. It's wonderful to hear that you enjoyed seeing the residents making the most of the outdoor space and creating special memories. Your presence helped make the event even more meaningful
The care my family member has received has been exceptional. All staff are professional, kind and caring. The events organised are inclusive & fun - both for residents & family/friends too. I have no complaints whatsoever. Nitin, Puspah & team should be proud of themselves & the community they've created at The Manse.
Thank you for your kind words. We're so proud to hear your family member has received exceptional care. Shoutout to Nitin, Puspah & the amazing team at The Manse. Your recognition means the world to us.
Very lovely atmosphere, staff members are very welcoming and fulfil all our needs. Couldn't wish for anything more for our nan, food and vibes are amazing. I love all events as they are very lovely and bring everyone together.
Thank you so much for your lovely review! We're thrilled to hear your nan feels so well cared for and that you enjoy the food, atmosphere, and events. It means a lot to us!
The Manse were wonderful to my father and always encouraged him, looked after him and treated him with respect and humour. I would recommend the Manse as it has the correct mix of care, professionalism and home comfort. The residents are well looked after enjoying activities, on site cooked meals and lots of interaction with staff. The rooms are a good size and are cleaned regularly. My father was reluctant to go into care after some falls, but told me it had been the right decision and he felt happy and safe. I could visit regularly and always felt welcomed. Thank you for looking after my dad so well.
Thank you for your kind words. We're so pleased your father felt safe, happy, and well cared for at The Manse. It's wonderful to hear that our team's support, warmth, and professionalism made a positive difference. We truly value your recommendation.
My mum has been living at The Manse over a year now and the staff have been very kind to her when she has had a bad day.
Thank you for sharing this. We're so glad to hear that our staff have been able to support your mum with kindness, especially on tougher days. It means a lot to know that she feels so well cared for at The Manse.
The care here is amazing. The staff are lovely, thoughtful and considerate, most have been here long term and get to know the residents on a personal level. Everyone, from cleaners, cooks, management and carers have been amazing. Lots of activities and entertainment to keep the residents occupied...... it feels like an extended family. Would recommend this carer home with confidence.
Thank you for your glowing review for The Manse. It's wonderful to hear that the care provided is exceptional and that the staff, in every role, contribute to creating such a warm, family-like atmosphere. Thank you for sharing your experience.
I have been staying at this care home since early January, and am very impressed with the friendliness of the staff and willingness to help when necessary.
Thank you for your kind feedback for our team at The Manse. We're so glad to hear that you've had such a positive experience with the staff since joining the home. We truly appreciate your feedback, thank you.
I've lived here a long time, I like it here. I look after the garden.
Thank you for sharing your thoughts. We're so glad to hear that you enjoy living at The Manse and that you take such pride in helping to look after the garden. Your care and dedication help make the home feel even more special for everyone, thank you.
Mum's been here over a year now and she seems to like it, sometimes she has her down days but the staff are very understanding towards her and the other residents. Really pleased with the care mum receives at The Manse Residential Care Home. Thank you very much.
Thank you for your thoughtful feedback. We're so glad to hear that your mum is so well cared for and supported at The Manse. Our team strives to provide compassionate care and it means so much to know it's appreciated. Thank you for trusting us with her care.
I do love being here. The staff are very kind and courteous. I have no complaints at all. Everyone seems happy but this not the first time here for me. I love everyone, I have no complaints. Everyone is very lovable.
Thank you for such a heartfelt review for The Manse. It's wonderful to know that you feel happy and so well cared for here. Your kind words about our team will mean so much, thank you.
Staff are very attentive, helpful and caring.
Thank you for your kind words about the team at The Manse. We're so pleased to hear that you find our staff so attentive, helpful, and caring. Your feedback is greatly appreciated, thank you.
Attending the August 2024 BBQ. Food very good. Good atmosphere. Well run. A good time.
Thank you for joining us for the August BBQ. We're so glad you enjoyed the food, the atmosphere, and the event overall. It's always a pleasure to see everyone having a great time, and we appreciate your feedback for The Manse.
Just attended The Manse summer BBQ. The food was amazing and the staff made sure all the residents were engaged and involved. Really impressed by how caring the staff were and what a happy event it was.
Thank you for joining us at The Manse. We're delighted you enjoyed the food and that the summer BBQ was such a happy day for everyone. Our team takes pride in making these occasions so special for our residents, their families and friends and we're glad you had such a lovely time.
Fantastic. Very good with bringing the family together. Veery supportive. The BBQ was beautiful, having all residents, relatives and staff together as one. Very kid-friendly.
Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed the family gathering at The Manse. Bringing residents, families, and our team together is truly special for us, and we're delighted that the BBQ created a warm, welcoming atmosphere for everyone-including the...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 April 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Manse Residential Care Home.
There are no upcoming events for The Manse Residential Care Home.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Sanctuary Care Ltd
- 31 Jan 2024Recipient: Sanctuary Care Ltd
Accreditations
There are no accreditations posted yet for The Manse Residential Care Home.
Meet the Team (4)

When I walk through the door and I see the smile on our residents' faces, this brings joy to my life knowing that I am making a difference in their lives and that they are living a fulfilling life.
My role is to ensure that the residents' needs are met to the highest standard, and having built a team to be able to deliver this high level of service and person-centred support is what motivates me to keep going every day and to push for excellence.
The most satisfying part of my role is when relatives and residents feel that they or their loved ones are being looked after very well. When we receive positive comments and reviews where they show appreciation. That is when I know that I am doing a good job here and that is incredibly rewarding.

Although care work can be demanding, you make so many connections with your residents and their families. I have also developed so many valuable professional and life skills whilst working as a team leader at The Manse.

I really enjoy interacting with our residents, knowing that I have a positive impact on their time at The Manse. I particularly enjoy working in a team environment and learning a lot by collaborating with other members.

It's not just the fulfilment of helping people, I find a lot of appreciation in care and love making a difference in people's lives. When the residents see you walking through the door, they always greet you with a smile.
Frequently Asked Questions about The Manse Residential Care Home
What types of Care is The Manse Residential Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Manse Residential Care Home have?
There are 33 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at The Manse Residential Care Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is The Manse Residential Care Home to the centre of London?
7.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Manse Residential Care Home to verify any information. View our terms and conditions. The Manse Residential Care Home has an Enhanced Service -more info.