The Manse Residential Care Home

Our mum very sadly passed away in The Manse on 30 January. We are very pleased, as a family, with the care, dignity and love shown to Mum during her 3 and 1/2 years at the home. She was loved by all the staff, and she always said how happy she was and how lovely all the staff were. We always said that the staff were like a second family to Mum. She reached her 100th Birthday in December, and the staff made a big fuss about her, and we had a little party to celebrate. I will miss visiting the home as it had a lovely homely feel, and the staff were always friendly and ready to help.

My wife has been a resident for over three and a half years which involves a consistent high level of care. I always feel welcome when I visit her and have heard on many occasions how she is. The manager compares very favourably with other establishments.

Mum has been in The Manse since October 2022. She has dementia and when asked, says she likes it there. The staff are all friendly from the manager to the cleaners. The downside is the agency staff, some are very good and some are not. When I have had issues, they have been addressed and sorted where possible. The manager always makes time to chat with me as a relative, if I have any direct issues. The Manse is small so it feels warm and friendly. I think more staff would be good as residents don't get to chat as staff are always busy. An activities coordinator is definitely required as it's having a detrimental effect on residents.

I have been visiting my friend in this home for about the last four years. During that time, I have always found the staff kind and courteous and care staff have provided us with information. The home have recently had a jubilee barbecue where excellent food was provided. Overall, very pleased.

Everything ok.

Very nice.

Brilliant care home. Brilliant staff and nothing is too much trouble. I would recommend it to everyone.

My sister has been a resident at The Manse since 2017. All the staff are very supportive, warm, friendly and dedicated. Her condition has worsened, but her care is still superb.

All good.

We are delighted my mother-in-law is in this lovely home which was offered to us at extremely short notice, just before Christmas. Although there have been a couple of hiccups, the manager has been delighted and efficient at trying to rectify them and we are looking forward to the ensuing improvements. Our relative has been a challenging case, due to ongoing medical needs and this is not actually a nursing home. They are working very closely with the GP and we are very happy with their efforts. Fantastic manager, GP and lovely staff.

All the staff and the manager were very caring and looked after my dad wonderfully well. They were also very patient and caring with my mum while Dad was in for his respite stay. The in house kitchen cooks really good wholesome food and the staff wanted to know what Dad liked and what would make him happy. So we were very happy with The Manse and would recommend it to others. The walls have lovely pictures of the local area in the past and the atmosphere is relaxed and friendly.

I have found the support over a period of eleven years, always valid and caring. I have been accepted as an individual.

Very pleased with the treatment at the Manse.

My mother went to The Manse for 2 weeks respite in December 2016 and stayed until her passing in April 2021. She was very happy there and she received the best care and support possible. The Manse is such a lovely, friendly place and whenever we visited, we were always made to feel so welcome. In March 2020, when life changed for everyone, we can't ever put into words how wonderful all The Manse staff have been during this awful year and can't thank them enough. The kindness, care and love shown to my mother during this time has been so comforting. Thank you.

Brilliant staff members committed to caring for all residents led by the manager. Genuine individuals who go over and above what they are expected to go to make sure our loved ones have a positive experience. I highly recommend The Manse Residential Care Home.

My mother spent 18-months at the care home before she died in February 2020. She often used to say how she like being there. The staff were caring and considerate. They gave her a lot of time and treated all her visitors with respect. I cannot commend the strong leadership and commitment of the staff enough; they were magnificent. I was extremely happy with Mum's time there.

My mother spent 9 years at the Manse suffering from a severe form of Alzheimer's. It is normally worrying to leave the care of a close relative in other hands but I must say that the staff at The Manse performed way beyond expectations. They treated my mother as one of their family and her needs were always met with care and dignity. My mother needed 24/7 care and people were always to hand to meet these needs.

My dad was at the Manse for 3 years. During that time the care and attention he received were second to none. The team of staff are wonderful individuals and always had time for the residents and their families. They treated all the residents with respect and I often saw them sitting with individuals having a laugh and a joke with them. They were polite and cheerful even in very difficult circumstances. I would not hesitate to recommend The Manse for a loves one. I cannot thank the staff enough for everything they did for our family and especially my wonderful dad.

I would recommend this home to anybody requiring care and attention.

The Manse is not the newest or the glossiest of the home I visited when looking for a new home for my father, but it was the friendliest and the most homely. My father settled in very quickly and was happy. He liked his room, the staff and was delighted with the food (especially the breakfast). All the staff took time to get to know the residents and there was lot of chat and laughter.

My father was always clean and tidy and he was encouraged to be as independent as possible. Staff were always approachable and problems were dealt with quickly.