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- The Manse Residential Care Home

atmosphere in The Manse is friendly and warmDorrie Anne B(Daughter-in-law of Resident/Service User)

Could not mark this home higher 10/10 ExcellentRuth G(Daughter of Resident/Service User)

It is a joy to have my mum in The ManseLennox B(Son of Resident/Service User)

atmosphere in The Manse is friendly and warmDorrie Anne B(Daughter-in-law of Resident/Service User)

Could not mark this home higher 10/10 ExcellentRuth G(Daughter of Resident/Service User)

It is a joy to have my mum in The ManseLennox B(Son of Resident/Service User)

With just 32 residents, and a team devoted to enriching lives, The Manse has a warm, family feel. Providing residential and dementia care, the team also provide respite care breaks.
The team are passionate about supporting their residents to have an active role to play in the running of the home. For example, the home’s resident ambassador helps to interview potential staff and chairs relatives’ and residents’ meetings.
Another resident...
Care Provided by The Manse Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 35 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1314 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact The Manse Residential Care Home for full pricing details and T&Cs.
Contact The Manse Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Nitin Paupiah (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2011
Room Information
- Single Rooms (33)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (3)
The Manse Residential Care Home Reviews (66)
The Manse Residential Care Home has a Review Score of 9.7 (9.728) out of 10, based on 24 reviews in the last 2 years.
Over all time The Manse Residential Care Home has 66 reviews.
Our mum very sadly passed away in The Manse on 30 January. We are very pleased, as a family, with the care, dignity and love shown to Mum during her 3 and 1/2 years at the home. She was loved by all the staff, and she always said how happy she was and how lovely all the staff were. We always said that the staff were like a second family to Mum. She reached her 100th Birthday in December, and the staff made a big fuss about her, and we had a little party to celebrate. I will miss visiting the home as it had a lovely homely feel, and the staff were always friendly and ready to help.
My wife has been a resident for over three and a half years which involves a consistent high level of care. I always feel welcome when I visit her and have heard on many occasions how she is. The manager compares very favourably with other establishments.
Mum has been in The Manse since October 2022. She has dementia and when asked, says she likes it there. The staff are all friendly from the manager to the cleaners. The downside is the agency staff, some are very good and some are not. When I have had issues, they have been addressed and sorted where possible. The manager always makes time to chat with me as a relative, if I have any direct issues. The Manse is small so it feels warm and friendly. I think more staff would be good as residents don't get to chat as staff are always busy. An activities coordinator is definitely required as it's having a detrimental effect on residents.
I have been visiting my friend in this home for about the last four years. During that time, I have always found the staff kind and courteous and care staff have provided us with information. The home have recently had a jubilee barbecue where excellent food was provided. Overall, very pleased.
Everything ok.
Very nice.
Brilliant care home. Brilliant staff and nothing is too much trouble. I would recommend it to everyone.
My sister has been a resident at The Manse since 2017. All the staff are very supportive, warm, friendly and dedicated. Her condition has worsened, but her care is still superb.
All good.
We are delighted my mother-in-law is in this lovely home which was offered to us at extremely short notice, just before Christmas. Although there have been a couple of hiccups, the manager has been delighted and efficient at trying to rectify them and we are looking forward to the ensuing improvements. Our relative has been a challenging case, due to ongoing medical needs and this is not actually a nursing home. They are working very closely with the GP and we are very happy with their efforts. Fantastic manager, GP and lovely staff.
Thank you so much for your kind words about our home and team at The Manse Residential Care Home. The team will be so pleased to hear how happy you are with the care we provide to your loved one. Best wishes, Fae.
All the staff and the manager were very caring and looked after my dad wonderfully well. They were also very patient and caring with my mum while Dad was in for his respite stay. The in house kitchen cooks really good wholesome food and the staff wanted to know what Dad liked and what would make him happy. So we were very happy with The Manse and would recommend it to others. The walls have lovely pictures of the local area in the past and the atmosphere is relaxed and friendly.
I have found the support over a period of eleven years, always valid and caring. I have been accepted as an individual.
Very pleased with the treatment at the Manse.
My mother went to The Manse for 2 weeks respite in December 2016 and stayed until her passing in April 2021. She was very happy there and she received the best care and support possible. The Manse is such a lovely, friendly place and whenever we visited, we were always made to feel so welcome. In March 2020, when life changed for everyone, we can't ever put into words how wonderful all The Manse staff have been during this awful year and can't thank them enough. The kindness, care and love shown to my mother during this time has been so comforting. Thank you.
Brilliant staff members committed to caring for all residents led by the manager. Genuine individuals who go over and above what they are expected to go to make sure our loved ones have a positive experience. I highly recommend The Manse Residential Care Home.
My mother spent 18-months at the care home before she died in February 2020. She often used to say how she like being there. The staff were caring and considerate. They gave her a lot of time and treated all her visitors with respect. I cannot commend the strong leadership and commitment of the staff enough; they were magnificent. I was extremely happy with Mum's time there.
Thank you so much for your kind words about our home and team, they will truly appreciate them. Best wishes, Fae.
My mother spent 9 years at the Manse suffering from a severe form of Alzheimer's. It is normally worrying to leave the care of a close relative in other hands but I must say that the staff at The Manse performed way beyond expectations. They treated my mother as one of their family and her needs were always met with care and dignity. My mother needed 24/7 care and people were always to hand to meet these needs.
My dad was at the Manse for 3 years. During that time the care and attention he received were second to none. The team of staff are wonderful individuals and always had time for the residents and their families. They treated all the residents with respect and I often saw them sitting with individuals having a laugh and a joke with them. They were polite and cheerful even in very difficult circumstances. I would not hesitate to recommend The Manse for a loves one. I cannot thank the staff enough for everything they did for our family and especially my wonderful dad.
Thank you so much for taking the time to review our home and for your kind words; it is wonderful to hear how pleased you are with the care provided whilst your dad was with us. The team will be very grateful. Best wishes, Fae
Whilst at the home, he received first class attention from all the staff, who treated him with civility and kindness.
I would recommend this home to anybody requiring care and attention.
Dear Ronald, Thank you so much for reviewing our home. Whilst I am very sorry to hear of the loss of your uncle, I am so glad that you were so happy with his care. I will be sure to pass your kind words onto the team. Best wishes, Fae.
The Manse is not the newest or the glossiest of the home I visited when looking for a new home for my father, but it was the friendliest and the most homely. My father settled in very quickly and was happy. He liked his room, the staff and was delighted with the food (especially the breakfast). All the staff took time to get to know the residents and there was lot of chat and laughter.
My father was always clean and tidy and he was encouraged to be as independent as possible. Staff were always approachable and problems were dealt with quickly.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 April 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Manse Residential Care Home.
There are no upcoming events for The Manse Residential Care Home.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Sanctuary Care Ltd
- 31 Jan 2024Recipient: Sanctuary Care Ltd
Accreditations
There are no accreditations posted yet for The Manse Residential Care Home.
Meet the Team (4)

When I walk through the door and I see the smile on our residents' faces, this brings joy to my life knowing that I am making a difference in their lives and that they are living a fulfilling life.
My role is to ensure that the residents' needs are met to the highest standard, and having built a team to be able to deliver this high level of service and person-centred support is what motivates me to keep going every day and to push for excellence.
The most satisfying part of my role is when relatives and residents feel that they or their loved ones are being looked after very well. When we receive positive comments and reviews where they show appreciation. That is when I know that I am doing a good job here and that is incredibly rewarding.

Although care work can be demanding, you make so many connections with your residents and their families. I have also developed so many valuable professional and life skills whilst working as a team leader at The Manse.

I really enjoy interacting with our residents, knowing that I have a positive impact on their time at The Manse. I particularly enjoy working in a team environment and learning a lot by collaborating with other members.

It's not just the fulfilment of helping people, I find a lot of appreciation in care and love making a difference in people's lives. When the residents see you walking through the door, they always greet you with a smile.
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