Submit a Review for Sancroft Community Care Ltd- Sancroft Hall
Sancroft Road, Harrow, HA3 7NS
View Full Details of Sancroft Community Care Ltd- Sancroft HallLatest Reviews for Sancroft Community Care Ltd- Sancroft Hall
14 August 2025
My aunty has spent the last four years as a resident of Sancroft Hall. The word excellent, I feel, does not fully describe how well she was cared for by all the staff who work there. She was so well cared for and happy, taking part in all activities that were provided. The whole of the staff worked hard and conscientiously to provde a happy and caring enviroment for their residents, always with a smile. I cannot thank them enough. also, I would like to thank all the staff for their help and care provided for myself and my aunts niece during my aunts recent passing. We were also taken excellant care of by them and provided for over and above what could be expected. Again always with a smile and a willingness to help. The most beautiful group of people I have ever met. Thank you all so much.
12 August 2025
Overall it's a very good care home. I wish there is more activities for the clients.
12 August 2025
I'm so happy that my mum is being resubmitted back into Sancroft after being there for nearly over two weeks for respite. The staff and service provided by Sancroft is amazing, the cannot do enough for you. They are helpful in any form or matter. The place is very clean and feels like home. It makes a huge difference when you see your family member is happy and smiling when visiting. All staff are so accommodating and helpful, as well carers who look after elderly within each unit. Would highly recommend this care home.
12 August 2025
Very good care home with attentive staff that look after the residents very well. The care staff & management are easily approachable and always available to help. The recent increase in fees is detrimental & in my opinion over & above market expectations. If the home can keep the fees under control then this would be an excellent care home.
12 August 2025
My mother has been excellently taken care of. I am assured of her care. The staff are professional and caring - not always an easy balance but they do it so well.
12 August 2025
My mum has been a resident at this home for 4 years. I cannot recommend this care home enough. The care staff are outstanding and take great care of my mum. She enjoys the activities provided and meals very much. They provide a safe and happy environment for my mum and the other residents.
12 August 2025
I am very happy with the home. The staff place and everything else is very good, very polite, smiling all the time and also very helpful. My sister has been in their home now for 3 years an d she is very happy. Lots of different activities too. I am glad she is one of the residents.
12 August 2025
This is the second time my mother is at Sancroft Hall. The manager and her staff members are amazing. My deepest gratitude to her is her staff for looking after my mother.
12 August 2025
Good rooms with an en suite - clean environment. Happy staff, activities, common rooms kept clean and kept spotless, atmosphere is calm. Downside is are limited numbers of outdoor activities for residents while the home provides indoor activities. It would be nice for residents to enjoy outdoor opportunities.
25 March 2025
Excellent, empathetic care, dignified, would recommend.
25 March 2025
I'm very pleased with the service provided at sancroft. They've made my mother very welcome and she has settled well. It is very comforting to know that she is in a caring and safe environment as she has reached the stage with dementia that she can no longer live alone. The staff are welcoming and very helpful, I feel confident in their ability to provide the ongoing care needed.
25 March 2025
My Mum spent 8 years at Sancroft Hall, throughout that time she was treated with dignity and respect by all the staff. The care she receives was absolutely the best.
31 January 2025
My father in law was at Sancroft for 8 years. He originally went there for 2 weeks respite. He liked it there so much he asked if he could move there. We put his name on the waiting list and were lucky to get a place a few months later. He settled in very quickly and took an active part in all the activities and trips that are arranged at Sancroft. He was looked after very well and thought of some of the staff like family. For us, as a family, it was a great relief to know that he was happy and all his needs were being taken care of 24/7. Sancroft provide fantastic care to their residents and know them well. The staff undergo dementia training with info evenings offered to the families to allow us to have more understanding of what our loved one is going through. I can highly recommend Sancroft to those looking for care for their loved ones.
28 January 2025
My mother has been at Sancroft Community Care Ltd- Sancroft Hall for over a year now and is eating well and looking so much better than she did before. The carers are lovely, always helpful, professional and welcoming when I visit. The cleanliness is outstanding and I am happy that my mum is in a safe environment. I would highly recommend.
24 January 2025
I am so pleased that my sister is a resident of this facility. The care and attention she receives is of a high standard and I would like to commend the staff, especially the Manager, who took time from her busy schedule to meet with me and discuss the level of care given to my sister. It's clear that this facility understands the needs of the service users, concerns of family members and provides person centered care with dignity and respect, a quality that's paramount for the well being of my sister and reassuring for our family. The unit is well maintained and organised and having previously worked and managed similar facilities, I can attest that this unit is well managed. Reception and staff are welcoming and took time to respond positively to any queries and concerns I had. The building is clean and hygienic, again a testament and dedication of staff responsible for the cleanliness of the unit. Appreciation to management and staff for the excellent care given to my sister.
23 January 2025
Exceptional Home Care Services - Highly Recommended. I cannot express enough gratitude for the outstanding care provided by Sancroft Community Care LTD. From the moment we engaged their services, the professionalism, compassion and attention to detail were evident. The caregivers were not only highly skilled but also genuinely caring, treating my loved one with respect and kindness. They went above and beyond in ensuring comfort, safety, and emotional support. Their personalised approach made a significant difference, providing peace of mind knowing my friend was in capable hands. Communication with the management team was seamless. They were responsive, attentive to our needs and flexible with scheduling, which made the entire process stress-free. The level of care and empathy demonstrated by the entire team truly sets them apart. I wholeheartedly recommend Sancroft Community Care Ltd to anyone seeking reliable, compassionate, and professional home care services.
14 January 2025
My aunt has been here for over three years now. Although she didn't want to leave her own home, she settled in quickly, made friends, and enjoys the company and care she receives. I am so impressed with the quality of the care and support my aunt is given, always kind and respectful, and giving her as much choice and autonomy as appropriate. She celebrated her 95th birthday a few days ago and, to be honest, I'm not sure that she would have been able to had she not come to Sancroft Hall.
14 January 2025
My Aunt is staying in this facility and she loves it. The events and arrangements are very enjoyable. She has a lot of fun here with parties and festive joys and entertainment.
13 January 2025
The staff are friendly, carers are hard-working too. Everything is also very organised.
13 January 2025
My Sister-in-law has been here for 15 years. With her disability problem, I think she is happy. The food is good, given on time. They organise Diwali and Christmas parties and many more events. So think they pass the days nicely.
Latest Reviews for Sancroft Community Care Ltd- Sancroft Hall
14 August 2025
My aunty has spent the last four years as a resident of Sancroft Hall. The word excellent, I feel, does not fully describe how well she was cared for by all the staff who work there. She was so well cared for and happy, taking part in all activities that were provided. The whole of the staff worked hard and conscientiously to provde a happy and caring enviroment for their residents, always with a smile. I cannot thank them enough. also, I would like to thank all the staff for their help and care provided for myself and my aunts niece during my aunts recent passing. We were also taken excellant care of by them and provided for over and above what could be expected. Again always with a smile and a willingness to help. The most beautiful group of people I have ever met. Thank you all so much.
12 August 2025
Overall it's a very good care home. I wish there is more activities for the clients.
12 August 2025
I'm so happy that my mum is being resubmitted back into Sancroft after being there for nearly over two weeks for respite. The staff and service provided by Sancroft is amazing, the cannot do enough for you. They are helpful in any form or matter. The place is very clean and feels like home. It makes a huge difference when you see your family member is happy and smiling when visiting. All staff are so accommodating and helpful, as well carers who look after elderly within each unit. Would highly recommend this care home.
12 August 2025
Very good care home with attentive staff that look after the residents very well. The care staff & management are easily approachable and always available to help. The recent increase in fees is detrimental & in my opinion over & above market expectations. If the home can keep the fees under control then this would be an excellent care home.
12 August 2025
My mother has been excellently taken care of. I am assured of her care. The staff are professional and caring - not always an easy balance but they do it so well.
12 August 2025
My mum has been a resident at this home for 4 years. I cannot recommend this care home enough. The care staff are outstanding and take great care of my mum. She enjoys the activities provided and meals very much. They provide a safe and happy environment for my mum and the other residents.
12 August 2025
I am very happy with the home. The staff place and everything else is very good, very polite, smiling all the time and also very helpful. My sister has been in their home now for 3 years an d she is very happy. Lots of different activities too. I am glad she is one of the residents.
12 August 2025
This is the second time my mother is at Sancroft Hall. The manager and her staff members are amazing. My deepest gratitude to her is her staff for looking after my mother.
12 August 2025
Good rooms with an en suite - clean environment. Happy staff, activities, common rooms kept clean and kept spotless, atmosphere is calm. Downside is are limited numbers of outdoor activities for residents while the home provides indoor activities. It would be nice for residents to enjoy outdoor opportunities.
25 March 2025
Excellent, empathetic care, dignified, would recommend.
25 March 2025
I'm very pleased with the service provided at sancroft. They've made my mother very welcome and she has settled well. It is very comforting to know that she is in a caring and safe environment as she has reached the stage with dementia that she can no longer live alone. The staff are welcoming and very helpful, I feel confident in their ability to provide the ongoing care needed.
25 March 2025
My Mum spent 8 years at Sancroft Hall, throughout that time she was treated with dignity and respect by all the staff. The care she receives was absolutely the best.
31 January 2025
My father in law was at Sancroft for 8 years. He originally went there for 2 weeks respite. He liked it there so much he asked if he could move there. We put his name on the waiting list and were lucky to get a place a few months later. He settled in very quickly and took an active part in all the activities and trips that are arranged at Sancroft. He was looked after very well and thought of some of the staff like family. For us, as a family, it was a great relief to know that he was happy and all his needs were being taken care of 24/7. Sancroft provide fantastic care to their residents and know them well. The staff undergo dementia training with info evenings offered to the families to allow us to have more understanding of what our loved one is going through. I can highly recommend Sancroft to those looking for care for their loved ones.
28 January 2025
My mother has been at Sancroft Community Care Ltd- Sancroft Hall for over a year now and is eating well and looking so much better than she did before. The carers are lovely, always helpful, professional and welcoming when I visit. The cleanliness is outstanding and I am happy that my mum is in a safe environment. I would highly recommend.
24 January 2025
I am so pleased that my sister is a resident of this facility. The care and attention she receives is of a high standard and I would like to commend the staff, especially the Manager, who took time from her busy schedule to meet with me and discuss the level of care given to my sister. It's clear that this facility understands the needs of the service users, concerns of family members and provides person centered care with dignity and respect, a quality that's paramount for the well being of my sister and reassuring for our family. The unit is well maintained and organised and having previously worked and managed similar facilities, I can attest that this unit is well managed. Reception and staff are welcoming and took time to respond positively to any queries and concerns I had. The building is clean and hygienic, again a testament and dedication of staff responsible for the cleanliness of the unit. Appreciation to management and staff for the excellent care given to my sister.
23 January 2025
Exceptional Home Care Services - Highly Recommended. I cannot express enough gratitude for the outstanding care provided by Sancroft Community Care LTD. From the moment we engaged their services, the professionalism, compassion and attention to detail were evident. The caregivers were not only highly skilled but also genuinely caring, treating my loved one with respect and kindness. They went above and beyond in ensuring comfort, safety, and emotional support. Their personalised approach made a significant difference, providing peace of mind knowing my friend was in capable hands. Communication with the management team was seamless. They were responsive, attentive to our needs and flexible with scheduling, which made the entire process stress-free. The level of care and empathy demonstrated by the entire team truly sets them apart. I wholeheartedly recommend Sancroft Community Care Ltd to anyone seeking reliable, compassionate, and professional home care services.
14 January 2025
My aunt has been here for over three years now. Although she didn't want to leave her own home, she settled in quickly, made friends, and enjoys the company and care she receives. I am so impressed with the quality of the care and support my aunt is given, always kind and respectful, and giving her as much choice and autonomy as appropriate. She celebrated her 95th birthday a few days ago and, to be honest, I'm not sure that she would have been able to had she not come to Sancroft Hall.
14 January 2025
My Aunt is staying in this facility and she loves it. The events and arrangements are very enjoyable. She has a lot of fun here with parties and festive joys and entertainment.
13 January 2025
The staff are friendly, carers are hard-working too. Everything is also very organised.
13 January 2025
My Sister-in-law has been here for 15 years. With her disability problem, I think she is happy. The food is good, given on time. They organise Diwali and Christmas parties and many more events. So think they pass the days nicely.