Sancroft Community Care Ltd- Sancroft Hall

The staff have been wonderful and very supportive. My father had a good stay and was relaxed.

We had to find help quickly as I went into hospital unexpectedly so we were lucky to get him a place at Sancroft

It puts my mind at ease knowing she's well looked after and for her, it's like a little holiday from home!

I discovered Sancroft through a friend and it proved a lifesaver for our family. My mother needed respite from full-time caring, so my father stayed for what became two months rather than two weeks, and we couldn't have been more grateful.

Dorota and her team were kind, compassionate, and accommodating throughout. Remarkably, every member of staff (caregivers, finance team, receptionists) was helpful and sensitive. And the security of the home also gave us peace of mind.

My father had a spotless room overlooking a lovely garden, and within days he seemed brighter and in better spirits. Residents enjoy three meals a day and are free to be as social or private as they wish. The staff eventually managed to persuade him to bathe weekly, no small feat!

Sancroft gave my mother the break she desperately needed while ensuring my father was cared for with dignity and genuine compassion. We would not hesitate to recommend them to anyone seeking respite or longer-term care.

Dad was very happy in the home. He only lived here for 2 months but he was very comfortable. Thank you to the home staff and manager for making my dad feel at home away from home. Great work. Keep it up. God bless.

Amazing facility, looked after my grandad so well, with the most professional and friendly staff. Even though it was a short amount of time it really did fell like home to my grandad. Thank you to all the staff.

My mother-in-law has been looked after very well. She enjoyed her stay at Sancroft Community care, care is excellent, staff is caring. She enjoyed activities here.

So far we have found the home comfortable and very clean with a pleasant, friendly atmosphere. There is obviously good attention to detail when it comes to the rooms, bathrooms and communal areas which are nicely decorated, well maintained, cheerful and bright. The food is excellent and residents are encouraged to eat together with help given as needed. Drinks are regularly offered and family can also use the kitchen to make drinks. The staff have been wonderful and very welcoming to my parents and to relatives who have visited. All staff I have come into contact with have shown great kindness, patience and compassion towards my parents which is very reassuring for family. The garden is attractive, rekaxing and well kept, there is plenty of parking and the home feels very safe and secure

I have been using Sancroft care home from many years as a respite care for my father who is 92 years old and suffers from many medical conditions. The staff has always been very helpful, they are considerate and caring. They have always looked after my father very well and that is why my father wants to go to Sancroft care home only for respite.

I come to see my mother today, I find that she's very happy staying here, staff are very good, also they speaking her own language, so we are happy that she is staying here. Thank you. Regards from HH

My mother originally entered the care home for a two-month respite stay, but she settled in so well and enjoyed herself so much that we soon applied for her to become a permanent resident. She went on to live there for eight happy and fulfilling years. The staff were consistently friendly, caring, and genuinely dedicated to her wellbeing, always treating her with kindness and respect. She made many friends and truly felt part of a warm, welcoming community. She also loved the wide range of activities on offer, especially bingo, painting sessions, and gentle exercise classes that kept her engaged and active. The care home organised wonderful celebrations for occasions such as Diwali and Christmas, often inviting external singers and encouraging families to join in, which made those moments even more special. It is a first-class care home that provided exceptional care, companionship, and joy, and I would highly recommend it without hesitation.

We are eternally grateful to Sancroft for providing a loving, peaceful, and respectful environment for my grandad's last days. If you are looking for a care home where the staff genuinely care and provide the highest level of compassionate support, I wholeheartedly recommend them.

I have just come back from my latest stay at Sancroft and despite going there for many years, I am still overwhelmed by how welcoming the manager and staff are, it genuinely feels like a home from home!

I hope to continue coming to Sancroft for many years.

She is very settled here and I am very happy that she is able to remain a resident despite her increasing care needs.

The most beautiful group of people I have ever met. Thank you all so much.

Overall it's a very good care home. I wish there is more activities for the clients.

Would highly recommend this care home.

Very good care home with attentive staff that look after the residents very well. The care staff & management are easily approachable and always available to help. The recent increase in fees is detrimental & in my opinion over & above market expectations. If the home can keep the fees under control then this would be an excellent care home.

My mother has been excellently taken care of. I am assured of her care. The staff are professional and caring - not always an easy balance but they do it so well.

My mum has been a resident at this home for 4 years. I cannot recommend this care home enough. The care staff are outstanding and take great care of my mum. She enjoys the activities provided and meals very much. They provide a safe and happy environment for my mum and the other residents.