Sancroft Hall, Harrow, London
Sancroft Hall, Harrow, London
Sancroft Hall, Harrow, London

Sancroft Hall is dedicated to supporting an active and dignified lifestyle for older people who have care needs or physical frailties, offering spacious interiors, landscaped gardens and its own sun lounge.

The home is registered for fifty service users, with two residential groups specifically set up for Asian Elders and a vegetarian food menu.

Two day centres work closely with the home which adds to the sense of community spirit and also helps people diagnosed with a form of dementia.

Group: The Fremantle Trust

Person in charge: Ali Joolia (Home Manager)

Local Authority / Social Services: London Borough of Harrow Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 50 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Via Harrow Social Services and private assessment.. Ages 60+.

Languages Spoken by Staff (other than English): Gujarati, Hindi

Single Rooms: 50

Rooms with ensuite WC: 50

Facilities & Services: Day Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Sancroft Hall: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 04 May 2017

Private, mainstream residential vacancies.£681.75 pw.If you wish to make an enquiry about any of our vacancies, please call 01296 737371

Reviews

8.1 Sancroft Hall has a Review Score of 8.1 (8.100)

The Review Score of 8.1 (maximum of 10) for Sancroft Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Sancroft Hall in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 5 for Sancroft Hall is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.1 Points relating to the number of positive Reviews for Sancroft Hall is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 1 Reviews ÷ 10 Target = 0.100

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Sancroft Hall?

  • Extremely LIKELY
    1
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Sancroft Hall

  • Son of Resident/Service User
    1

On behalf of all our family, I'd like to thank the carers and managers at Sancroft Hall.
The care and treatment which was given to our father from the time he became a resident to his last days were simply outstanding. Our dad was made to feel like he was at home and he became very close to everyone who was involved with his care. The managers and carers experience, understanding and sympathy helped our father and us through an emotional and difficult time. For this, we will be forever grateful.
Thank you all so much!!

How likely would you be to recommend Sancroft Hall? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

Submit a Review for Sancroft Hall

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 200 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Sancroft Hall

Job Vacancies

Staff Profiles

Ali

Ali Joolia

Job Title: Home Manager

Joined: 2006

Description:

Ali first joined The Fremantle Trust in 2006 as a carer at our Apthorp Care Centre. He then became Deputy Manager and worked his way up to finally take on the Home Manager post at Sancroft Hall in November 2015.

What attracted you to a career in the care sector?

I enjoy caring for people and being able to make a difference in their daily lives – making someone smile and supporting them to live their life as they would like to.

What is your philosophy on care?

Simply being kind to people. There are so many words to describe this, but you can never go wrong if you are being kind.

What gets you out of bed each morning?

It helps that I both love and enjoy the work I do. My personal achievements in life spur me on and where I want to be in the future.

What are you passionate about in your life?

I have a real passion for supporting people with dementia and making a difference, however small or big. Formula 1 and fast cars!

What makes you proud of Sancroft Hall?

Seeing happy residents, enjoying their lives, happy colleagues wanting to make a difference, and a happy environment where everyone is genuinely kind to each other.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Sancroft Hall