Sancroft Community Care Ltd- Sancroft Hall

My uncle is a resident and every time I have come to visit I feel that I have been treated with respect and I cannot speak highly enough of the home.

Very excellent and caring home with professional staff and very good service. My mother is very happy here and we as a family are very grateful for the caring service provided by the team at Sancroft and the nurse team.

My aunt has been a resident since May 2023, and she is clearly very happy every time I go to visit. Sancroft is well-maintained and clean. The staff are very friendly and welcoming and the wide range of organised events to meet the needs of all the different residents like Diwali and Christmas parties. Would highly recommend.

This home has been such a great decision for my mum. She was heavily depressed and bed-bound for ten years, and since coming here, she has opened up and come out of depression. She is very happy. This home is outstanding and very professional. I would highly recommend the home. Thank you for all you do!

Sancroft Community Care Ltd- Sancroft Hall is the perfect place for my grandma. I love visiting her and seeing how happy she is. The staff are so caring and friendly, and hearing all the stories of various activities and socials my grandma gets up to absolutely meals my heart. The home itself is very clean, and staff are attentive with a tailored approach to each resident according to their needs.

My mother was independent - doing her own daily needs and maintaining her way of life. Covid-19 shattered her confidence, and almost lost every ability and will to live. The Sancroft respite was arranged, and she felt comfortable and assured her confidence - she never returned to her own accommodation and insisted on remaining at Sancroft Care Home. She has been living there after Covid-19 and is been looked after by the care home. The motivational staff and the environment created by the care home for all deferential needs and communities are commendable. I would say it shamed me too, as the care given by the institution is beyond what I could have done, “ I would call it A Star Rating Home facility”; I would say it is the management from the council to the manager and the dedication of the staff have made the place comfortable and compatible, with the commitment and dedication of the authorities in charge I respectfully wish many more successful years to come.

The team try to put on regular activities and celebrate every religious event in an effort to brighten up the residents.

I would highly recommend Sancroft for elderly residential care. As a family, it gives us much comfort that my mother-in-law is looked after so well by all of the Sancroft team.

Sancroft care home provides a lovely, calm environment and is always spotlessly clean. The staff were welcoming and kind. We felt complete confidence that my father was safe and well cared for. The staff were so caring and gentle with my mother and were very good at communicating with us about any issues.

My grandmother has been a resident at Sancroft since May 2023. She is very happy there and always tells me stories of her lovely times with both the staff and other residents. Every time I visit, the staff are so welcoming, and I can tell that they provide my grandmother with the best possible care. My grandma has particularly enjoyed the activities and parties that have been put on, and we are so grateful to all of the staff who go the extra mile to ensure such great events can happen. Thank you, Sancroft!

There was always something going on if you wanted to join in, and it appears to be the same now.

The team are very responsive to the changing needs of their resident. My father's health has declined, and he has become increasingly dependent on the help of others for basic activities like feeding. The managers are very proactive, anticipating problems before they arise. For my father, this was the possibility of him choking on his food. The team promptly arranged to have his meals made into a puree and then fed to him.

The staff were especially helpful in organising a dedicated room for us to have a Xmas celebration with my mum. Very grateful.

Sancroft Hall is a care home that focuses on providing elderly residents with residential/dementia care. There is a dedicated area for Asian residents with an Asian Vegetarian Kitchen. My mother has been at Sancroft Hall now for 3 months, and she has now settled in, and is happy there. The care home is well managed and the staff are professional, courteous, and friendly. The residents are well looked after and treated with care and dignity with daily activities for them to partake in. The rooms are clean and of a good size, the common areas and grounds are clean and organised. What makes Sancroft Hall stand out is the level of care and dedication the staff have towards the residents. You simply do not see this in other care homes in Harrow/Brent. Well done to all the team.

Arranging to visit our neighbour was a simple phone call to Sancroft Care Home. As we were five of us visiting, very kindly, a side room was given to us on the ground floor with adequate chairs for all of us. Our neighbour was brought down in her wheelchair so we could chat with her until her lunch break. The home was clean and organised and everyone was friendly and amicable. Even the manager took the time to inform us of the home's facilities. Surrounding grounds are kept and maintained - I would highly recommend this home.

We were welcome to visit our friend. She seems happy and well-settled. The staff were very friendly. It was clean.

Love you all.

I would highly recommend Sancroft.

Lovely people, very helpful and kind.

Cannot find any fault.