Type of Service
- Residential Home
- For a maximum of 62 Service Users
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Sancroft Hall is a residential home for older people and specialises in providing care for those living with dementia.
The home has a range of accommodation all with en-suite facilities and 24hour support offering spacious interiors, landscaped gardens and its own sun lounge.
The home also provides a variety of home-cooked meals from its main and vegetarian kitchens.
There are extensive landscaped gardens, a hairdressing salon and a small shop run...
Sancroft Hall is a residential home for older people and specialises in providing care for those living with dementia.
The home has a range of accommodation all with en-suite facilities and 24hour support offering spacious interiors, landscaped gardens and its own sun lounge.
The home also provides a variety of home-cooked meals from its main and vegetarian kitchens.
There are extensive landscaped gardens, a hairdressing salon and a small shop run by residents’.
Sancroft Hall's exceptional care team ensures that residents receive excellent levels of care within a homely and welcoming environment.
The primary aim is to create a home for older people who can no longer manage in their own homes. Staff want all residents to live as they would wish to and support this by respecting their individuality, independence and personal dignity.
The home is registered for sixty-two service users, within six groups all with own lounge and dining areas; with three residential groups specifically set up for Asian Elders.
Situated within Harrow and at the heart of the local community, Sandcroft Hall welcome visitors to experience the warm and friendly atmosphere. The home encourages the residents to go out and about in the community with family and friends and to engage in those activities that they enjoy.
Alternatively, residents can invite friends and family into the home for a chat over a cup of tea or coffee or join in the many activities offered within the home or out and about in the community.
The home manager has a wealth of experience in delivering high-quality care and is supported by a highly trained care staff team who support residents to the very highest standards.
Loading travel time
Care Provided by Sancroft Community Care Ltd- Sancroft Hall
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Sancroft Community Care Ltd- Sancroft Hall to confirm what's included and get a personalised quote:
Good to Know
Owner
- Sancroft Community Care Ltd
- Private Owned
Person in charge
- Dorota Chrol (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (62)
Parking
- Parking available
Sancroft Community Care Ltd- Sancroft Hall Reviews (167)
9.8
Sancroft Community Care Ltd- Sancroft Hall has a Review Score of 9.8 (9.794) out of 10, based on 55 reviews in the last 2 years.
Over all time Sancroft Community Care Ltd- Sancroft Hall has 167 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Sancroft Community Care Ltd- Sancroft Hall
Loading...
Review from C H (Niece of Resident) published on 29 November 2024 Submitted via Postal Card•
Overall Experience
My aunt is having all her care and health needs met with good care and compassion, especially as her needs are increasing.
She is very settled and benefits from the consistency of care that the permanent staff give her.
My aunt is having all her care and health needs met with good care and compassion, especially as her needs are increasing.
She is very settled and benefits from the consistency of care that the permanent staff give her.
↩Reply from Dorota Chrol, Registered Manager at Sancroft Community Care Ltd- Sancroft Hall
Thank you very much for taking the time to share your experience with us. We are truly grateful for your feedback.
Review from S S (Son of Resident) published on 29 November 2024 Submitted via Postal Card•
Overall Experience
My mum looks well, is well looked after and I am happy with all the support the care home is providing.
My mum looks well, is well looked after and I am happy with all the support the care home is providing.
↩Reply from Dorota Chrol, Registered Manager at Sancroft Community Care Ltd- Sancroft Hall
Thank you for your valuable feedback. We are thrilled to hear that you are happy with the care and support provided to your mum.
Review from P N (Granddaughter of Resident) published on 29 November 2024 Submitted via Postal Card•
Overall Experience
Excellent around the clock care from staff. My grandmother is very happy here and enjoys so much about this care home - from the food to the medical attention, festive celebrations, to the fun events/entertainment. She feels right at home. She can't compliment the staff enough which puts our minds...
Excellent around the clock care from staff. My grandmother is very happy here and enjoys so much about this care home - from the food to the medical attention, festive celebrations, to the fun events/entertainment. She feels right at home. She can't compliment the staff enough which puts our minds at ease. Thank you for looking after my grandmother as your own.
Please try to complete renovations as soon as possible as residents are complaining about mice/rats and noise.
↩Reply from Dorota Chrol, Registered Manager at Sancroft Community Care Ltd- Sancroft Hall
Thank you very much for taking the time to share your feedback about Sancroft Hall. We are glad to hear that your grandmother is happy. I can assure you that the home is under regular/monthly pest control service and you are very welcome to check the reports where it state that the home is clear of any rodents.
Review from R N (Son of Resident) published on 29 November 2024 Submitted via Postal Card•
Overall Experience
All staff are genuinely very caring and attentive to my mother's needs. She is very happy here and enjoys the company. She compliments the flavourful food and the various programmes that entertain all residents and cater to all different festivities.
However, due to developments taking place at...
All staff are genuinely very caring and attentive to my mother's needs. She is very happy here and enjoys the company. She compliments the flavourful food and the various programmes that entertain all residents and cater to all different festivities.
However, due to developments taking place at present, there is a requirement for pest control (mice/rats) which are nibbling food/cardigans in her room.
↩Reply from Dorota Chrol, Registered Manager at Sancroft Community Care Ltd- Sancroft Hall
Thank you for taking the time to submit your review. We appreciate your feedback and are delighted to hear that your mother is happy at Sancroft Hall. I can assure you that the home is under regular/monthly pest control service and you are very welcome to check the reports where it state that the home is clear of any rodents.
Review from N L (Daughter of Resident) published on 26 November 2024 Submitted via Website•
Overall Experience
My mother lived at Sancroft for over 2 years we were very happy with the way my mother was taken care of by the carers and the staff were brilliant. My mother enjoyed the singing and she participated whenever the performers came to the centre.
Thank you Sancroft team.
My mother lived at Sancroft for over 2 years we were very happy with the way my mother was taken care of by the carers and the staff were brilliant. My mother enjoyed the singing and she participated whenever the performers came to the centre.
Thank you Sancroft team.
↩Reply from Dorota Chrol, Registered Manager at Sancroft Community Care Ltd- Sancroft Hall
Thank you very much for taking the time to write your review. The team at Sancroft Hall is happy to know that you are satisfied with with all the care provided to your mother. We will continue to strive to provide care to the highest standards to all of our residents.
Review from Sherille L (Daughter of Resident) published on 26 November 2024 Submitted via Website•
Overall Experience
My mother has been at Sancroft for a couple of years now. She is very happy there and tells me all the time how well she is being cared for. I do not live in the UK so it is very important to know she is in good hands. I visit every year and the staff are so lovely, they are like friends. Always...
My mother has been at Sancroft for a couple of years now. She is very happy there and tells me all the time how well she is being cared for. I do not live in the UK so it is very important to know she is in good hands. I visit every year and the staff are so lovely, they are like friends. Always smiling. They put on events for various times of the year when there are festivities. I am so happy my mum is at Sancroft. I would highly recommend this care home.
↩Reply from Dorota Chrol, Registered Manager at Sancroft Community Care Ltd- Sancroft Hall
We sincerely appreciate your kind words. Thank you for taking the time to provide us with this lovely review. The team at Sancroft Hall will continue to provide the best care possible to our residents.
Review from Nicola M (Daughter of Resident) published on 15 November 2024 Submitted via Website•
Overall Experience
My lovely Mum recently stayed at Sancroft Hall Community Care for a period of two weeks, this is the first time she has gone into respite care and we were unsure what to expect and were understandably quite apprehensive but there was no need. All the staff from the Manager, Assistant Manager and...
My lovely Mum recently stayed at Sancroft Hall Community Care for a period of two weeks, this is the first time she has gone into respite care and we were unsure what to expect and were understandably quite apprehensive but there was no need. All the staff from the Manager, Assistant Manager and everyone involved in looking after my Mum showed her a lot of kindness, support and understanding of her needs. We as a family are very grateful to everyone for making my Mum's stay friendly and welcoming and we would highly recommend Sancroft to anyone considering respite or long-term care for their loved one. Thanks again to all the staff and we are looking forward to my Mum staying with you again in the near future.
↩Reply from Dorota Chrol, Registered Manager at Sancroft Community Care Ltd- Sancroft Hall
Thank you very much for your kind words. It was a pleasure to support your mother and we are looking forward to her next respite.
Review from U M (Sister of Resident) published on 14 November 2024 Submitted via Postal Card•
Overall Experience
My sister has been in the care home for about 12 years. She is so far happy.
My sister has been in the care home for about 12 years. She is so far happy.
↩Reply from Dorota Chrol, Registered Manager at Sancroft Community Care Ltd- Sancroft Hall
Thank you very much for taking the time to write your review. We are pleased to hear that your sister in happy living at Sancroft Hall.
Review from Carol K (Regular Volunteer) published on 11 November 2024 Submitted via Postal Card•
Overall Experience
All staff are very friendly and we were made to feel very welcome. Always a pleasure working with them.
All staff are very friendly and we were made to feel very welcome. Always a pleasure working with them.
↩Reply from Dorota Chrol, Registered Manager at Sancroft Community Care Ltd- Sancroft Hall
Thank you very much for taking the time to leave us feedback about your experience with Sancroft Hall. The team will be delighted to hear your comments.
Review from Peter R (Brother of Resident) published on 1 November 2024 Submitted via Postal Card•
Overall Experience
My brother spent some of his happiest days in Sancroft. Sancroft is like a big family with a friendly atmosphere. It is noteworthy that even after 6 years (from 2018) all of the senior carers have stayed, not least the big-hearted manager. Sancroft is like an oasis of peace. I fell in love with...
My brother spent some of his happiest days in Sancroft. Sancroft is like a big family with a friendly atmosphere. It is noteworthy that even after 6 years (from 2018) all of the senior carers have stayed, not least the big-hearted manager. Sancroft is like an oasis of peace. I fell in love with Sancroft through the garden, still beautifully maintained. The garden defines the openness of the home. Sancroft opens out onto the gardens through the long French windows of the dining room, lounge and TV rooms, always unlocked. I treasure photos I took of my brother steadily walking around the gardens and down the green, carpeted corridors.
P.S. Face full of entertainment.
↩Reply from Dorota Chrol, Registered Manager at Sancroft Community Care Ltd- Sancroft Hall
Thank you for sharing your heartfelt message about your brother's experience at Sancroft Hall. We are deeply moved by your kind words and we continue to provide an excellent standard of compassionate care.
Review from M S (Uncle of Resident) published on 28 October 2024 Submitted via Postal Card•
Overall Experience
Very friendly and good service and support.
Very friendly and good service and support.
↩Reply from Dorota Chrol, Registered Manager at Sancroft Community Care Ltd- Sancroft Hall
Thank you very much for taking the time to share your experience with Sancroft Hall.
Review from M S (Relative of Resident) published on 28 October 2024 Submitted via Postal Card•
Overall Experience
I have been visiting this home for the last 4 years. The staff are very friendly and helpful to all my family. The place is clean and comfortable all the time. Thank you for the great service!
I have been visiting this home for the last 4 years. The staff are very friendly and helpful to all my family. The place is clean and comfortable all the time. Thank you for the great service!
↩Reply from Dorota Chrol, Registered Manager at Sancroft Community Care Ltd- Sancroft Hall
We are so pleased you are happy with our home and thank you very much for the lovely words, they remind us why we enjoy what we do.
Review from T M (Granddaughter of Resident) published on 24 October 2024 Submitted via Postal Card•
Overall Experience
Everything is very good.
Everything is very good.
↩Reply from Dorota Chrol, Registered Manager at Sancroft Community Care Ltd- Sancroft Hall
Thank you very much for your review and positive comments regarding our home.
Review from R M (Niece of Resident) published on 24 October 2024 Submitted via Postal Card•
Overall Experience
Very nice and friendly staff and the residents seem very well taken care of.
Very nice and friendly staff and the residents seem very well taken care of.
↩Reply from Dorota Chrol, Registered Manager at Sancroft Community Care Ltd- Sancroft Hall
Thank you for taking the time to leave a review. I will share your feedback with the Sancroft team.
Review from K M (Granddaughter of Resident) published on 24 October 2024 Submitted via Postal Card•
Overall Experience
My Grandfather is happy and looked after here. We feel he is getting enough care and support from you.
My Grandfather is happy and looked after here. We feel he is getting enough care and support from you.
↩Reply from Dorota Chrol, Registered Manager at Sancroft Community Care Ltd- Sancroft Hall
Thank you for your lovely feedback, we are delighted to hear that you are happy with all the care and support we provide for your grandfather.
Review from Asha S (Daughter of Resident) published on 26 August 2024 Submitted via Postal Card•
Overall Experience
Our experience as a family is that the staff and management are extremely caring and very professional. Old people can be hard to look after so hats off to the staff who care for all the residents.
Our experience as a family is that the staff and management are extremely caring and very professional. Old people can be hard to look after so hats off to the staff who care for all the residents.
Review from Paul J (Son of Resident) published on 26 August 2024 Submitted via Postal Card•
Overall Experience
What a pleasant surprise. My mother has been at Sancroft for 18 months. Staff fantastic, so helpful and very caring. Highly recommended.
What a pleasant surprise. My mother has been at Sancroft for 18 months. Staff fantastic, so helpful and very caring. Highly recommended.
Review from Y M (Nephew of Resident) published on 16 August 2024 Submitted via Postal Card•
Overall Experience
I frequently visit my uncle at Sancroft, he always looks happy and content. Sancroft always looks clean and tidy.
I frequently visit my uncle at Sancroft, he always looks happy and content. Sancroft always looks clean and tidy.
↩Reply from Dorota Chrol, Registered Manager at Sancroft Community Care Ltd- Sancroft Hall
Thank you very much for your feedback which is extremely helpful for us. I will ensure to pass this on to our team.
Review from Smita J (Daughter of Resident) published on 16 August 2024 Submitted via Postal Card•
Overall Experience
I feel extremely happy for Sancroft Hall staff and management to look after my mum.
I feel extremely happy for Sancroft Hall staff and management to look after my mum.
↩Reply from Dorota Chrol, Registered Manager at Sancroft Community Care Ltd- Sancroft Hall
Thank you very much for your review. The team at Sancroft Hall will continue to provide the best care possible to our residents.
Review from M S (Son of Resident) published on 1 May 2024 Submitted via Postal Card•
Overall Experience
I am extremely happy with the commitment shown towards my father in his care. I am being kept fully updated by the staff in regard to any changes in his health. I am grateful to all the staff who have looked after him for the last 2 years.
I am extremely happy with the commitment shown towards my father in his care. I am being kept fully updated by the staff in regard to any changes in his health. I am grateful to all the staff who have looked after him for the last 2 years.
↩Reply from Dorota Chrol, Registered Manager at Sancroft Community Care Ltd- Sancroft Hall
Thank you very much for taking the time to review our service, we really appreciate your kind words.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 April 2019Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Sancroft Community Care Ltd- Sancroft Hall.
Upcoming Events
There are no upcoming events for Sancroft Community Care Ltd- Sancroft Hall.
Awards / Recognitions (5)
- 31 Jan 2024Recipient: Sancroft Community Care Ltd- Sancroft Hall
- 28 Feb 2023Recipient: Sancroft Community Care Ltd- Sancroft Hall
- 30 Jun 2022Recipient: Sancroft Community Care Ltd- Sancroft Hall
Accreditations
There are no accreditations posted yet for Sancroft Community Care Ltd- Sancroft Hall.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sancroft Community Care Ltd- Sancroft Hall to verify any information. View our terms and conditions. Sancroft Community Care Ltd- Sancroft Hall has an Enhanced Service -what an Enhanced Service includes.