Submit a Review for Shaftesbury Court Residential Care Home
Selkirk Drive, Erith, DA8 3QP
View Full Details of Shaftesbury Court Residential Care HomeLatest Reviews for Shaftesbury Court Residential Care Home
16 September 2025
My sister is resident at Shaftesbury and I would just like to praise all of the staff and manager for their kindness and understanding. My sister is always smiling and joins in the many activities they have every day. My sister has a lovely room close to the main room as she ahs walking difficulty. She makes knitted squares which are often turned into blankets.
16 September 2025
My sister-in-law is sometimes cheeky to the staff and they always make her smile. She enjoys all the activities, especially BINGO. I feel she is safe and very well cared for. She loves the food and this does reflect in the weight she has put on. We always feel welcome when we usually arrive unannounced.
26 June 2025
I am very happy at Shaftesbury Court Residential Care Home and have no complaints. The Management and staff are very nice, helpful and friendly. I am used to living alone and am happy in my own company, left to my own thing and in my own time although I am aware that I can participate in the activities provided if I want to but i am happy watching TV and videos online. i have to go to dialysis 3 time a week and I am provided with a packed lunch as required
15 May 2025
Mum has been in Shaftesbury Court for one year. We have been very pleased with the care received and the dedication of the carers, staff, and managers.
06 May 2025
During my dads stay at Shaftesbury Court he was always made to feel valued by staff and when in and out of hospital was always greeted "home" with a warm welcome, which was greatly appreciated. I was welcomed to visit at any time, as often as I liked and I felt that I had a warm and friendly relationship with staff. I trusted staff to care for my dad when I couldn't, and I could always be sure that the phone would be answered - day and night - or that I would be contacted as required - or as my dad desired, by staff that were attentive and genuinely caring. My dad's individual and unique needs were always well met with a person centred approach and I know that his relationships with individual staff members were highly valued.
07 March 2025
My aunt was made very welcome. Made her feel at home straight away. I feel very happy with her care.
17 February 2025
Very clean, polite and patient staff. They treat and talk to you with great respect. Thank you.
30 January 2025
The environment in the home is friendly and caring. My mum settled in quickly and was soon referring to her room as home. Visiting times are informal and there is a homely atmosphere.
17 January 2025
Professional, person centered care at it's best. The leadership, management and person focused care at Shaftesbury Court Residential Care Home is second to none. All staff, in all roles that my mum and I have come across, genuinely care and give their all to the residents in terms of care, compassion, safety, respect and dignity. My mum is happy, safe and considers herself at home in Shaftesbury Court.
29 July 2024
We are very pleased with Shaftsbury Court. My husband is happy here and he has a friend, they look after him very well, I am pleased to leave him here.
16 April 2024
My mother had terminal cancer and entered Shaftesbury Court when it became unsafe for her to remain in her home. From the beginning, the care she received was exemplary – the staff always kind and attentive, her clean and spacious room overlooking a sunny garden. End-of-life care was provided with sensitivity, compassion and empathy in close collaboration with the excellent community nursing team. In all respects, this home exceeded our expectations.
29 September 2023
Mum has been in for respite care on and off for the last 2 years. She thoroughly enjoys being there. She finds the staff courteous, pleasant and very helpful. To the point now she wants to stay full-time.
10 May 2023
Since coming to Shaftesbury Court, I have been very happy here. The staff are very friendly and supportive. The activities are good; I have learnt how to play Scrabble. I love bingo and chillout hours in the bar listening to jazz or music of my choice. I love my flat, so homely. The kitchen is suitable for my needs.
15 February 2023
The home is very special. I have been here for six months. I am enjoying it very much.
24 January 2023
I think that the home is fantastic. Heaven on Earth.
13 January 2023
The care my brother receives is excellent. The care home is clean, and residents all seem very contented. I am kept well informed about matters concerning my brother.
10 January 2023
Difficult to judge as unfortunate timing re: toilet blocking and norovirus. Staff are very friendly and willing to help.
13 December 2022
Excellent support and very comfortable. The food is very good, and the carers are so friendly and kind. Mum is so happy here.
03 August 2022
Thank you so much for looking after my mum. She really enjoyed her stay. The staff and management were all so very kind and couldn't do enough. Thank you all.
16 June 2022
The few times I have visited my gran, all staff have been lovely. We came for the Jubilee party/tea, the entertainment was excellent, and the staff made us very welcome. Decorated the place lovely. Very enjoyable.
Latest Reviews for Shaftesbury Court Residential Care Home
16 September 2025
My sister is resident at Shaftesbury and I would just like to praise all of the staff and manager for their kindness and understanding. My sister is always smiling and joins in the many activities they have every day. My sister has a lovely room close to the main room as she ahs walking difficulty. She makes knitted squares which are often turned into blankets.
16 September 2025
My sister-in-law is sometimes cheeky to the staff and they always make her smile. She enjoys all the activities, especially BINGO. I feel she is safe and very well cared for. She loves the food and this does reflect in the weight she has put on. We always feel welcome when we usually arrive unannounced.
26 June 2025
I am very happy at Shaftesbury Court Residential Care Home and have no complaints. The Management and staff are very nice, helpful and friendly. I am used to living alone and am happy in my own company, left to my own thing and in my own time although I am aware that I can participate in the activities provided if I want to but i am happy watching TV and videos online. i have to go to dialysis 3 time a week and I am provided with a packed lunch as required
15 May 2025
Mum has been in Shaftesbury Court for one year. We have been very pleased with the care received and the dedication of the carers, staff, and managers.
06 May 2025
During my dads stay at Shaftesbury Court he was always made to feel valued by staff and when in and out of hospital was always greeted "home" with a warm welcome, which was greatly appreciated. I was welcomed to visit at any time, as often as I liked and I felt that I had a warm and friendly relationship with staff. I trusted staff to care for my dad when I couldn't, and I could always be sure that the phone would be answered - day and night - or that I would be contacted as required - or as my dad desired, by staff that were attentive and genuinely caring. My dad's individual and unique needs were always well met with a person centred approach and I know that his relationships with individual staff members were highly valued.
07 March 2025
My aunt was made very welcome. Made her feel at home straight away. I feel very happy with her care.
17 February 2025
Very clean, polite and patient staff. They treat and talk to you with great respect. Thank you.
30 January 2025
The environment in the home is friendly and caring. My mum settled in quickly and was soon referring to her room as home. Visiting times are informal and there is a homely atmosphere.
17 January 2025
Professional, person centered care at it's best. The leadership, management and person focused care at Shaftesbury Court Residential Care Home is second to none. All staff, in all roles that my mum and I have come across, genuinely care and give their all to the residents in terms of care, compassion, safety, respect and dignity. My mum is happy, safe and considers herself at home in Shaftesbury Court.
29 July 2024
We are very pleased with Shaftsbury Court. My husband is happy here and he has a friend, they look after him very well, I am pleased to leave him here.
16 April 2024
My mother had terminal cancer and entered Shaftesbury Court when it became unsafe for her to remain in her home. From the beginning, the care she received was exemplary – the staff always kind and attentive, her clean and spacious room overlooking a sunny garden. End-of-life care was provided with sensitivity, compassion and empathy in close collaboration with the excellent community nursing team. In all respects, this home exceeded our expectations.
29 September 2023
Mum has been in for respite care on and off for the last 2 years. She thoroughly enjoys being there. She finds the staff courteous, pleasant and very helpful. To the point now she wants to stay full-time.
10 May 2023
Since coming to Shaftesbury Court, I have been very happy here. The staff are very friendly and supportive. The activities are good; I have learnt how to play Scrabble. I love bingo and chillout hours in the bar listening to jazz or music of my choice. I love my flat, so homely. The kitchen is suitable for my needs.
15 February 2023
The home is very special. I have been here for six months. I am enjoying it very much.
24 January 2023
I think that the home is fantastic. Heaven on Earth.
13 January 2023
The care my brother receives is excellent. The care home is clean, and residents all seem very contented. I am kept well informed about matters concerning my brother.
10 January 2023
Difficult to judge as unfortunate timing re: toilet blocking and norovirus. Staff are very friendly and willing to help.
13 December 2022
Excellent support and very comfortable. The food is very good, and the carers are so friendly and kind. Mum is so happy here.
03 August 2022
Thank you so much for looking after my mum. She really enjoyed her stay. The staff and management were all so very kind and couldn't do enough. Thank you all.
16 June 2022
The few times I have visited my gran, all staff have been lovely. We came for the Jubilee party/tea, the entertainment was excellent, and the staff made us very welcome. Decorated the place lovely. Very enjoyable.