Submit a Review for Shaftesbury Court Residential Care Home
Selkirk Drive, Erith, DA8 3QP
View Full Details of Shaftesbury Court Residential Care HomeLatest Reviews for Shaftesbury Court Residential Care Home
03 December 2025
I want to sincerely thank the manager Olu and the team at Shaftesbury Court for the incredible care and compassion you show every day for my mother-in-law. Your kindness, patience, and dedication make such a positive difference in the lives of residents and their families. It's clear that you treat everyone with dignity and respect, and that creates a truly warm and welcoming environment. You're not just providing care-you're creating a home. Since Olu (manager) commenced his management role he has made many improvement's for the care home and the residents, he and the staff keep us updated with any health issues or incidents that have occurred with my mother-in-law. Olu welcomes us every time he on shift and he is very committed to ensure the residents receive excellent care and support. We have seen more daily activities which involves the residents well done Becky, the bar has opened which I see all of the residents enjoying, hair dresser service, clothes sale, regular meetings
28 November 2025
The service was brilliant. All staff and manager were kind, and was available if any problems arose. They're willing to help.
24 November 2025
My mother has been at Shaftesbury Court for respite care, and it's been genuinely life-changing for her and for me. Before arriving, she was anxious and lonely at home, but here she's become calm, sociable, and truly content. The staff are wonderful - caring, patient, and attentive. Mum feels safe, supported, and valued, and she's told me several times how much she loves it there and would like to stay permanently. It's a huge relief knowing she's happy and cared for so well. I'm incredibly grateful to Olu, Sharon, and the whole team for the compassion and dedication they've shown. The rooms are lovely and building is well kept with a garden.
29 September 2025
Overall, care for my aunt is excellent. She is treated with respect and care. Also given her independence. Making friends, has the freedom to come and go to her room. Staff professional, friendly.
16 September 2025
My sister is resident at Shaftesbury and I would just like to praise all of the staff and manager for their kindness and understanding. My sister is always smiling and joins in the many activities they have every day. My sister has a lovely room close to the main room as she ahs walking difficulty. She makes knitted squares which are often turned into blankets.
16 September 2025
My sister-in-law is sometimes cheeky to the staff and they always make her smile. She enjoys all the activities, especially BINGO. I feel she is safe and very well cared for. She loves the food and this does reflect in the weight she has put on. We always feel welcome when we usually arrive unannounced.
26 June 2025
I am very happy at Shaftesbury Court Residential Care Home and have no complaints. The Management and staff are very nice, helpful and friendly. I am used to living alone and am happy in my own company, left to my own thing and in my own time although I am aware that I can participate in the activities provided if I want to but i am happy watching TV and videos online. i have to go to dialysis 3 time a week and I am provided with a packed lunch as required
15 May 2025
Mum has been in Shaftesbury Court for one year. We have been very pleased with the care received and the dedication of the carers, staff, and managers.
06 May 2025
During my dads stay at Shaftesbury Court he was always made to feel valued by staff and when in and out of hospital was always greeted "home" with a warm welcome, which was greatly appreciated. I was welcomed to visit at any time, as often as I liked and I felt that I had a warm and friendly relationship with staff. I trusted staff to care for my dad when I couldn't, and I could always be sure that the phone would be answered - day and night - or that I would be contacted as required - or as my dad desired, by staff that were attentive and genuinely caring. My dad's individual and unique needs were always well met with a person centred approach and I know that his relationships with individual staff members were highly valued.
17 February 2025
Very clean, polite and patient staff. They treat and talk to you with great respect. Thank you.
30 January 2025
The environment in the home is friendly and caring. My mum settled in quickly and was soon referring to her room as home. Visiting times are informal and there is a homely atmosphere.
17 January 2025
Professional, person centered care at it's best. The leadership, management and person focused care at Shaftesbury Court Residential Care Home is second to none. All staff, in all roles that my mum and I have come across, genuinely care and give their all to the residents in terms of care, compassion, safety, respect and dignity. My mum is happy, safe and considers herself at home in Shaftesbury Court.
29 July 2024
We are very pleased with Shaftsbury Court. My husband is happy here and he has a friend, they look after him very well, I am pleased to leave him here.
16 April 2024
My mother had terminal cancer and entered Shaftesbury Court when it became unsafe for her to remain in her home. From the beginning, the care she received was exemplary – the staff always kind and attentive, her clean and spacious room overlooking a sunny garden. End-of-life care was provided with sensitivity, compassion and empathy in close collaboration with the excellent community nursing team. In all respects, this home exceeded our expectations.
29 September 2023
Mum has been in for respite care on and off for the last 2 years. She thoroughly enjoys being there. She finds the staff courteous, pleasant and very helpful. To the point now she wants to stay full-time.
10 May 2023
Since coming to Shaftesbury Court, I have been very happy here. The staff are very friendly and supportive. The activities are good; I have learnt how to play Scrabble. I love bingo and chillout hours in the bar listening to jazz or music of my choice. I love my flat, so homely. The kitchen is suitable for my needs.
15 February 2023
The home is very special. I have been here for six months. I am enjoying it very much.
24 January 2023
I think that the home is fantastic. Heaven on Earth.
13 January 2023
The care my brother receives is excellent. The care home is clean, and residents all seem very contented. I am kept well informed about matters concerning my brother.
10 January 2023
Difficult to judge as unfortunate timing re: toilet blocking and norovirus. Staff are very friendly and willing to help.
Latest Reviews for Shaftesbury Court Residential Care Home
03 December 2025
I want to sincerely thank the manager Olu and the team at Shaftesbury Court for the incredible care and compassion you show every day for my mother-in-law. Your kindness, patience, and dedication make such a positive difference in the lives of residents and their families. It's clear that you treat everyone with dignity and respect, and that creates a truly warm and welcoming environment. You're not just providing care-you're creating a home. Since Olu (manager) commenced his management role he has made many improvement's for the care home and the residents, he and the staff keep us updated with any health issues or incidents that have occurred with my mother-in-law. Olu welcomes us every time he on shift and he is very committed to ensure the residents receive excellent care and support. We have seen more daily activities which involves the residents well done Becky, the bar has opened which I see all of the residents enjoying, hair dresser service, clothes sale, regular meetings
28 November 2025
The service was brilliant. All staff and manager were kind, and was available if any problems arose. They're willing to help.
24 November 2025
My mother has been at Shaftesbury Court for respite care, and it's been genuinely life-changing for her and for me. Before arriving, she was anxious and lonely at home, but here she's become calm, sociable, and truly content. The staff are wonderful - caring, patient, and attentive. Mum feels safe, supported, and valued, and she's told me several times how much she loves it there and would like to stay permanently. It's a huge relief knowing she's happy and cared for so well. I'm incredibly grateful to Olu, Sharon, and the whole team for the compassion and dedication they've shown. The rooms are lovely and building is well kept with a garden.
29 September 2025
Overall, care for my aunt is excellent. She is treated with respect and care. Also given her independence. Making friends, has the freedom to come and go to her room. Staff professional, friendly.
16 September 2025
My sister is resident at Shaftesbury and I would just like to praise all of the staff and manager for their kindness and understanding. My sister is always smiling and joins in the many activities they have every day. My sister has a lovely room close to the main room as she ahs walking difficulty. She makes knitted squares which are often turned into blankets.
16 September 2025
My sister-in-law is sometimes cheeky to the staff and they always make her smile. She enjoys all the activities, especially BINGO. I feel she is safe and very well cared for. She loves the food and this does reflect in the weight she has put on. We always feel welcome when we usually arrive unannounced.
26 June 2025
I am very happy at Shaftesbury Court Residential Care Home and have no complaints. The Management and staff are very nice, helpful and friendly. I am used to living alone and am happy in my own company, left to my own thing and in my own time although I am aware that I can participate in the activities provided if I want to but i am happy watching TV and videos online. i have to go to dialysis 3 time a week and I am provided with a packed lunch as required
15 May 2025
Mum has been in Shaftesbury Court for one year. We have been very pleased with the care received and the dedication of the carers, staff, and managers.
06 May 2025
During my dads stay at Shaftesbury Court he was always made to feel valued by staff and when in and out of hospital was always greeted "home" with a warm welcome, which was greatly appreciated. I was welcomed to visit at any time, as often as I liked and I felt that I had a warm and friendly relationship with staff. I trusted staff to care for my dad when I couldn't, and I could always be sure that the phone would be answered - day and night - or that I would be contacted as required - or as my dad desired, by staff that were attentive and genuinely caring. My dad's individual and unique needs were always well met with a person centred approach and I know that his relationships with individual staff members were highly valued.
17 February 2025
Very clean, polite and patient staff. They treat and talk to you with great respect. Thank you.
30 January 2025
The environment in the home is friendly and caring. My mum settled in quickly and was soon referring to her room as home. Visiting times are informal and there is a homely atmosphere.
17 January 2025
Professional, person centered care at it's best. The leadership, management and person focused care at Shaftesbury Court Residential Care Home is second to none. All staff, in all roles that my mum and I have come across, genuinely care and give their all to the residents in terms of care, compassion, safety, respect and dignity. My mum is happy, safe and considers herself at home in Shaftesbury Court.
29 July 2024
We are very pleased with Shaftsbury Court. My husband is happy here and he has a friend, they look after him very well, I am pleased to leave him here.
16 April 2024
My mother had terminal cancer and entered Shaftesbury Court when it became unsafe for her to remain in her home. From the beginning, the care she received was exemplary – the staff always kind and attentive, her clean and spacious room overlooking a sunny garden. End-of-life care was provided with sensitivity, compassion and empathy in close collaboration with the excellent community nursing team. In all respects, this home exceeded our expectations.
29 September 2023
Mum has been in for respite care on and off for the last 2 years. She thoroughly enjoys being there. She finds the staff courteous, pleasant and very helpful. To the point now she wants to stay full-time.
10 May 2023
Since coming to Shaftesbury Court, I have been very happy here. The staff are very friendly and supportive. The activities are good; I have learnt how to play Scrabble. I love bingo and chillout hours in the bar listening to jazz or music of my choice. I love my flat, so homely. The kitchen is suitable for my needs.
15 February 2023
The home is very special. I have been here for six months. I am enjoying it very much.
24 January 2023
I think that the home is fantastic. Heaven on Earth.
13 January 2023
The care my brother receives is excellent. The care home is clean, and residents all seem very contented. I am kept well informed about matters concerning my brother.
10 January 2023
Difficult to judge as unfortunate timing re: toilet blocking and norovirus. Staff are very friendly and willing to help.