Shaftesbury Court Residential Care Home

Shaftsbury Court provides a comfortable, safe, clean, happy and person-centred environment for my mother-in-law. She can relax in her own space, see her friends in the lounge, cinema room or gardens and take part in the many activities- she especially enjoys karaoke, sing-alongs and the fete tombola! The management and staff at Shaftesbury Court listen, care and go above and beyond- thank you!

Mum has been really happy since being at Shaftesbury Court. She settled in really well with the support of the attentive staff and management team. We are very confident as a family that Mum is well looked after and cared for.

She would definitely go back for another stay.

Excellent care. The most important thing for a care home.

There are good days and bad days of course but the staff (and the other residents) are all so supportive that mum is doing better than she has for a long time. Really thankful to everyone at Shaftesbury Court for taking care of her.

My husband has been back to Shaftesbury Court because they look after him very well and he is happy to be here. He has been there three times.

I only have praise for this home!!! My mum-in- law (Marie) has moderate vascular dementia and the care she is receiving here is absolutely wonderful. The staff are just brilliant with her, and she is looking far better than she has ever been since her diagnosis. Her room is light and airy with a lovely balcony overlooking the garden. The building itself and the communal facilities are well-kept, clean and bright. The staff really care about her welfare and go above and beyond. I am so impressed at how friendly and patient they are and they have really helped ease my and my husband's worries about mum's welfare. They are also proactive in terms of suggesting things that could be improved for my mum's care - and that counts for a lot!! They also have really good safekeeping procedures in place which has further contributed to easing our worries about mum's welfare. Thank you very much to Olu and every single member of the team for all the help with mum, brilliant job!

Thank you to Olu and all the staff here - wonderful people, you are making the world a better place.

Mother has been here few times for respite and this home has got great atmosphere with friendly staff who is ready to help and to care. Mother enjoys her stay here and hopefully her cultural needs for meals etc would be catered for.

My overall view of Shaftbury Court, is that the staff are very nice, the manager has always time to listen to any issues and staff, my mother is very happy there, they attend to any problems that arise promptly with medical problems and always call to say if she has urine infection, bloods done and doctor informed so medicines can be prescribed, very happy with her care!

I want to sincerely thank the manager Olu and the team at Shaftesbury Court for the incredible care and compassion you show every day for my mother-in-law. Your kindness, patience, and dedication make such a positive difference in the lives of residents and their families. It's clear that you treat everyone with dignity and respect, and that creates a truly warm and welcoming environment. You're not just providing care-you're creating a home. Since Olu (manager) commenced his management role he has made many improvement's for the care home and the residents, he and the staff keep us updated with any health issues or incidents that have occurred with my mother-in-law. Olu welcomes us every time he on shift and he is very committed to ensure the residents receive excellent care and support. We have seen more daily activities which involves the residents well done Becky, the bar has opened which I see all of the residents enjoying, hair dresser service, clothes sale, regular meetings

The service was brilliant. All staff and manager were kind, and was available if any problems arose. They're willing to help.

My mother has been at Shaftesbury Court for respite care, and it's been genuinely life-changing for her and for me. Before arriving, she was anxious and lonely at home, but here she's become calm, sociable, and truly content.

The staff are wonderful - caring, patient, and attentive. Mum feels safe, supported, and valued, and she's told me several times how much she loves it there and would like to stay permanently.

It's a huge relief knowing she's happy and cared for so well. I'm incredibly grateful to Olu, Sharon, and the whole team for the compassion and dedication they've shown.

The rooms are lovely and building is well kept with a garden.

Overall, care for my aunt is excellent. She is treated with respect and care. Also given her independence. Making friends, has the freedom to come and go to her room. Staff professional, friendly.

My sister has a lovely room close to the main room as she ahs walking difficulty. She makes knitted squares which are often turned into blankets.

My sister-in-law is sometimes cheeky to the staff and they always make her smile. She enjoys all the activities, especially BINGO. I feel she is safe and very well cared for. She loves the food and this does reflect in the weight she has put on. We always feel welcome when we usually arrive unannounced.

i have to go to dialysis 3 time a week and I am provided with a packed lunch as required

Mum has been in Shaftesbury Court for one year. We have been very pleased with the care received and the dedication of the carers, staff, and managers.

During my dads stay at Shaftesbury Court he was always made to feel valued by staff and when in and out of hospital was always greeted "home" with a warm welcome, which was greatly appreciated. I was welcomed to visit at any time, as often as I liked and I felt that I had a warm and friendly relationship with staff. I trusted staff to care for my dad when I couldn't, and I could always be sure that the phone would be answered - day and night - or that I would be contacted as required - or as my dad desired, by staff that were attentive and genuinely caring. My dad's individual and unique needs were always well met with a person centred approach and I know that his relationships with individual staff members were highly valued.

Very clean, polite and patient staff. They treat and talk to you with great respect. Thank you.