Shaftesbury Court Residential Care Home

Selkirk Drive, Erith DA8 3QP
Review Us
9.9 45 Reviews
  • Shaftesbury Court Residential Care Home, Erith
Shaftesbury Court has a wonderful environment for its residents to enjoy and a team who are devoted to enriching their residents’ lives.

Providing residential care, the team also offer respite care breaks, which can be booked in advance. These are perfect for carers looking after loved ones at home, who need a short break themselves, with the peace of mind of knowing their relative is in safe hands and being well cared for.

The apartment-style bedrooms at Shaftesbury Court are stunning – spacious and beautifully decorated, they have ensuite wet rooms, kitchenettes, lounges and even a small dining area. They are a lovely space to enjoy spending time alone with family and friends, who are welcome at any time. There are also double suites for couples and many of the bedrooms overlook the gardens.

There are welcoming lounges, where residents enjoy so many activities, from baking, arts and crafts and spending time with visiting school children, to gentle exercise sessions and pet therapy. The home also has a hair salon for pamper sessions and regular appointments with the mobile hairdresser.

Residents enjoy delicious home-cooked meals every day, prepared by the home’s chef. From roast dinners with all the trimmings, to fish and chip Fridays and lighter bites like freshly-made soups and pies. And there is home-baking every day for afternoon tea.

The enormous gardens are a real highlight, with vast lawns, a water feature, harbour-style seating, wheelchair friendly pathways and raised planters, for residents who enjoy gardening. They are a lovely place to relax in the summer and enjoy garden parties and barbecues.

But it’s the team, many of whom have worked at Shaftesbury Court for years, who make this home feel really special, creating a really warm, family feel.
Show Shaftesbury Court Residential Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1454
  • RESPITE Self-Funded Residential Care: from £1454

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1454 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

These prices are only a guideline, please contact Shaftesbury Court Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Olukayode Ojelade (Olu) (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Admission through Bexley SSD
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (40)
  • Single Rooms with Ensuite Wet Room (40)

Shaftesbury Court Residential Care Home Reviews (45)

9.9

Shaftesbury Court Residential Care Home has a Review Score of 9.9 (9.884) out of 10, based on 12 reviews in the last 2 years.
Over all time Shaftesbury Court Residential Care Home has 45 reviews.

Overall Experience
  • 35
  • 8
  • 2
  • 0
  • 0
Date Published
  • 45
  • 5
  • 9
  • 12
  • 33
Reviewer Connection to Shaftesbury Court Residential Care Home
  • 16
  • 7
  • 6
  • 4
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 45, showing 1-20
Review from June B (Sister of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister is resident at Shaftesbury and I would just like to praise all of the staff and manager for their kindness and understanding. My sister is always smiling and joins in the many activities they have every day.
My sister has a lovely room close to the main room as she ahs walking difficulty.
She makes knitted squares which are often turned into blankets.
Reply from Jacob Hardie, Design and Marketing Assistant at Shaftesbury Court Residential Care Home

Thank you for your lovely review. We're so pleased your sister is happy at Shaftesbury and enjoying the activities. It's wonderful to hear she feels supported and continues her knitting. Your kind words mean a lot to our team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Steve B (Sister-in-law of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister-in-law is sometimes cheeky to the staff and they always make her smile. She enjoys all the activities, especially BINGO. I feel she is safe and very well cared for. She loves the food and this does reflect in the weight she has put on. We always feel welcome when we usually arrive unannounced.
Reply from Jacob Hardie, Design and Marketing Assistant at Shaftesbury Court Residential Care Home

Thank you for your lovely review! We're so pleased your sister-in-law feels safe, happy, and well cared for. It's great to hear she enjoys the activities and that our team can always make her smile. We're glad she enjoys the food too! thanks again we truly appreciate your kind words.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jacqui M (Resident) published on 26 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy at Shaftesbury Court Residential Care Home and have no complaints. The Management and staff are very nice, helpful and friendly. I am used to living alone and am happy in my own company, left to my own thing and in my own time although I am aware that I can participate in the activities
provided if I want to but i am happy watching TV and videos online.
i have to go to dialysis 3 time a week and I am provided with a packed lunch as required
Reply from Jacob Hardie, Design and Marketing Assistant at Shaftesbury Court Residential Care Home

Thank you for your lovely feedback. We're so pleased to hear you're happy at Shaftesbury Court and feel supported by our team. It's great that you feel comfortable enjoying your own space while knowing activities are available if you choose to join in.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Billy A (Son of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in Shaftesbury Court for one year. We have been very pleased with the care received and the dedication of the carers, staff, and managers.
Reply from Jacob Hardie, Design and Marketing Assistant at Shaftesbury Court Residential Care Home

Thank you so much for your kind words about Shaftesbury Court. We're delighted to hear that you're pleased with the care your mum has received over the past year. Your recognition of our team's dedication means a great deal to us.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L H (Daughter of Resident) published on 6 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
During my dads stay at Shaftesbury Court he was always made to feel valued by staff and when in and out of hospital was always greeted "home" with a warm welcome, which was greatly appreciated. I was welcomed to visit at any time, as often as I liked and I felt that I had a warm and friendly relationship
with staff. I trusted staff to care for my dad when I couldn't, and I could always be sure that the phone would be answered - day and night - or that I would be contacted as required - or as my dad desired, by staff that were attentive and genuinely caring. My dad's individual and unique needs were always well met with a person centred approach and I know that his relationships with individual staff members were highly valued.
Reply from Jacob Hardie, Design and Marketing Assistant at Shaftesbury Court Residential Care Home

Thank you so much for your kind words. We're truly grateful that your dad felt welcomed and valued during his time at Shaftesbury Court. It's heartening to know that you trusted us with his care and felt supported by our team. We're especially touched by your comments about the warm relationships and person-centred care. This is exactly what we strive for every day. Your feedback means a great deal to all of us.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tracy S (Niece of Resident) published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt was made very welcome.
Made her feel at home straight away. I feel very happy with her care.
Reply from Kate Yates, Communications and Content Specialist at Shaftesbury Court Residential Care Home

Thank you for your lovely feedback. We're so pleased to hear that your aunt felt at home straight away and that you're so happy with her care at Shaftesbury Court. Ensuring a warm and welcoming environment is so important to the team, who will be delighted with your feedback, thank you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Nathan A (Brother of Resident) published on 17 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very clean, polite and patient staff. They treat and talk to you with great respect. Thank you.
Reply from Kate Yates, Communications and Content Specialist at Shaftesbury Court Residential Care Home

Thank you for your lovely feedback. We're so pleased to hear that you appreciate our clean environment and the kindness of our staff at Shaftesbury Court.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S E (Son of Resident) published on 30 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The environment in the home is friendly and caring. My mum settled in quickly and was soon referring to her room as home. Visiting times are informal and there is a homely atmosphere.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P B (Daughter of Resident) published on 17 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Professional, person centered care at it's best. The leadership, management and person focused care at Shaftesbury Court Residential Care Home is second to none. All staff, in all roles that my mum and I have come across, genuinely care and give their all to the residents in terms of care, compassion,
safety, respect and dignity. My mum is happy, safe and considers herself at home in Shaftesbury Court.
Reply from Kate Yates, Communications and Content Specialist at Shaftesbury Court Residential Care Home

Thank you so much for your wonderful review. We are delighted to hear that you and your mum feel so positive about the care and environment at Shaftesbury Court. Ensuring our residents feel happy, safe and at home is at the heart of everything we do and your kind words will mean the world to our team. Thank you so much for taking the time to share such fantastic feedback.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C H (Wife of Resident) published on 29 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very pleased with Shaftsbury Court. My husband is happy here and he has a friend, they look after him very well, I am pleased to leave him here.
Reply from Kate Yates, Communications and Content Specialist at Shaftesbury Court Residential Care Home

Thank you for your review of Shaftesbury Court, we are so pleased you have such confidence in leaving your husband in our care, the team are certainly excellent.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Graham R (Son of Resident) published on 16 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother had terminal cancer and entered Shaftesbury Court when it became unsafe for her to remain in her home. From the beginning, the care she received was exemplary – the staff always kind and attentive, her clean and spacious room overlooking a sunny garden. End-of-life care was provided with sensitivity,
compassion and empathy in close collaboration with the excellent community nursing team. In all respects, this home exceeded our expectations.
Reply from Kate Yates, Communications and Content Specialist at Shaftesbury Court Residential Care Home

Thank you for your review for Shaftesbury Court, the team will be touched to read your wonderful comments about your mother's care.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jackie D (Daughter of Resident) published on 29 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in for respite care on and off for the last 2 years. She thoroughly enjoys being there. She finds the staff courteous, pleasant and very helpful. To the point now she wants to stay full-time.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D O (Resident) published on 10 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since coming to Shaftesbury Court, I have been very happy here. The staff are very friendly and supportive. The activities are good; I have learnt how to play Scrabble. I love bingo and chillout hours in the bar listening to jazz or music of my choice. I love my flat, so homely. The kitchen is suitable
for my needs.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kathleen S (Resident) published on 15 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very special. I have been here for six months. I am enjoying it very much.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Anthony V (Resident) published on 24 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think that the home is fantastic.
Heaven on Earth.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan P (Sister of Resident) published on 13 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my brother receives is excellent. The care home is clean, and residents all seem very contented. I am kept well informed about matters concerning my brother.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sam G (Daughter of Resident) published on 10 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Difficult to judge as unfortunate timing re: toilet blocking and norovirus. Staff are very friendly and willing to help.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Phillip W (Son of Resident) published on 13 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent support and very comfortable.
The food is very good, and the carers are so friendly and kind.
Mum is so happy here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Janet B (Daughter of Resident) published on 3 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you so much for looking after my mum. She really enjoyed her stay. The staff and management were all so very kind and couldn't do enough. Thank you all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tammy S (Granddaughter of Resident) published on 16 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The few times I have visited my gran, all staff have been lovely. We came for the Jubilee party/tea, the entertainment was excellent, and the staff made us very welcome. Decorated the place lovely. Very enjoyable.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.884)

Overview of Review Score

The Review Score of 9.9 (9.884) out of 10 for Shaftesbury Court Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.884 for Shaftesbury Court Residential Care Home is calculated as follows: ( (124 Excellents x 5) + (12 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 138 Ratings = 4.884
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Shaftesbury Court Residential Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (8)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Shaftesbury Court Residential Care Home

What types of Care is Shaftesbury Court Residential Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Shaftesbury Court Residential Care Home have?

There are 40 Single Rooms.

What are the Facilities & Services at Shaftesbury Court Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Shaftesbury Court Residential Care Home to the centre of Erith?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Shaftesbury Court Residential Care Home to verify any information. View our terms and conditions. Shaftesbury Court Residential Care Home has an Enhanced Service - more info.