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21 Park Hill Rise, Croydon, CR0 5JF
View Full Details of Wilhelmina HouseLatest Reviews for Wilhelmina House
25 August 2025
What really stands out is the staff. Their dedication and genuine care for residents really shows. They go above and beyond. The facilities are always clean and the events are always well planned.
22 August 2025
Lovely care home with amazing supportive staff. The food is lovely and the parties they host are always a great laugh!
22 August 2025
The staff here are so friendly and kind. My aunt always praises this care home. She feels so happy and cared for and comfortable. Weekly food menu is always different with plenty of choice!
22 August 2025
Great experience. Mum is well cared for and treated well. Staff are excellent, friendly, caring and helpful. A slight frustration with the recent lift situation, but rectified now (difficult for mum's mobility to be restored after a prolonged time on the corridor/in her room only). However, apart from this excellent.
20 August 2025
My father was a resident at Wilhelmina House from February 2024 to May 2025. He sadly passed away in June 2025 . But in the short time he was there he was very happy there. He particularly enjoyed the friendliness of the staff.
18 August 2025
My aunt moved in just 3 days ago. The home and all areas are fabulous. The staff are fantastic. They are friendly empathetic and genuine they have supported me too as going through this process is not easy. Today was their garden party it was brilliant. I am very happy with Wilhelmina House.
08 May 2025
Always a friendly welcome. The whole house is comfortable and has plenty of space to allow you to meet and chat with other residents/families or find a quiet corner. Rooms are bright and comfortable and kept very clean. Staff are always attentive and helpful and we have no worries about the care provided. The garden and grounds are lovely and very easy for people with limited mobility to walk around. Food is great.
07 May 2025
My grandma has been a resident since Oct 24. From the moment we walked in, we were greeted by a particularly lovely member of staff, we knew this was home for her. We love the place, staff, and ambience and have made this our 'family home' too.
02 May 2025
Very pleased with the care and service my grandmother is receiving. The staff are very friendly and the activities are great. The home is beautiful and well-kept. Highly recommend!
02 May 2025
The manager and her team at Wilhelmina House are so kind and patient. They look after my mother with such care and dignity. The home is spotless and the food is very good. I couldn't be happier with the home.
02 May 2025
Very welcoming staff at all times. The staff have gone over and above to make my mother very comfortable. She has a particular fondness for one staff member, the first person to greet her and make her welcome. My mother has settled in and with the improvement of the weather, she loves to sit in the beautiful garden.
03 September 2024
My husband spent two months here following a stroke, as our home was being refurbished. Wilhelmina House has a peaceful, calm atmosphere and a lovely garden. It is well laid out and furnished, and staff work hard to maintain a very high standard of cleanliness. The home is well-run and managed. Staff are friendly, supportive and very responsive. My husband felt safe and well cared for here and he was encouraged to take steps to regain his mobility and independence.
15 August 2024
I have been here for 3 weeks and I have been very happy. Everything is excellent.
31 July 2024
It has been a very difficult transition for Mum to move into a home. I looked at a few and found Wilhelmina House to be the best choice by far. It has such a lovely warm, friendly atmosphere. The first thing that hit me was the light, garden and calm atmosphere. It's such a serene, tranquil space with lots of places to relax. The staff are delightful. I have always found all the staff to be kind, helpful, friendly and smiling. Mum is not easy to please and does find the food not to her taste. I haven't tried it of course so only going from what she says. From my own perspective, I love Wilhelmina and am so happy mum is here.
31 July 2024
I would be hard-pushed to find another home that could compete with Wilhelmina House. Mum has lived here very happily for several years and always tells me how good it is when I visit. I'm grateful for those who care and encourage her. I know my concerns are answered promptly and good contact is maintained between the staff and myself.
30 July 2024
What a fantastic place for all residents. The staff do everything and go over and above their duties. Great job!
30 July 2024
My mother has settled in very well at Wilhelmina House. She very much enjoys the wide range of activities. The staff are all excellent, always friendly and efficient. I am sure she will continue to be happy and thrive here.
30 July 2024
I find the atmosphere and friendly approach of the care staff encouraging. The facilities are also very good, beautiful garden and enjoyable social garden events which have been lively.
30 July 2024
We find the staff very friendly and helpful. Mum is also very happy. Maybe there can be an improvement in the taste of food and also maybe the communications between residents family. Otherwise really happy that mum is happy. At the end of the day, that's all that matters.
24 July 2024
Wilhelmina House is a delight. My 96-year-old father has been here for around 6 months and it has very quickly come to feel like home for him and that is wholly because of the lovely staff who work here. The home itself is modern, bright and spacious, with beautiful well kept gardens. The staff always have a smile on their faces and my father is always commenting on how kind and caring they are. They are very flexible - my father opts to have breakfast in his room and then joins the other residents for lunch and tea. There is a steady supply of food and drinks throughout the day. They take care of all his medical needs and there is a GP who visits weekly. The house is part of the Whitgift Foundation who put a lot of effort into arranging activities most days for residents and in recent weeks there have been coffee mornings, a barbecue and garden party for residents and their families. It is a very happy care home that he and my brother and I are very grateful to have found.
Latest Reviews for Wilhelmina House
25 August 2025
What really stands out is the staff. Their dedication and genuine care for residents really shows. They go above and beyond. The facilities are always clean and the events are always well planned.
22 August 2025
Lovely care home with amazing supportive staff. The food is lovely and the parties they host are always a great laugh!
22 August 2025
The staff here are so friendly and kind. My aunt always praises this care home. She feels so happy and cared for and comfortable. Weekly food menu is always different with plenty of choice!
22 August 2025
Great experience. Mum is well cared for and treated well. Staff are excellent, friendly, caring and helpful. A slight frustration with the recent lift situation, but rectified now (difficult for mum's mobility to be restored after a prolonged time on the corridor/in her room only). However, apart from this excellent.
20 August 2025
My father was a resident at Wilhelmina House from February 2024 to May 2025. He sadly passed away in June 2025 . But in the short time he was there he was very happy there. He particularly enjoyed the friendliness of the staff.
18 August 2025
My aunt moved in just 3 days ago. The home and all areas are fabulous. The staff are fantastic. They are friendly empathetic and genuine they have supported me too as going through this process is not easy. Today was their garden party it was brilliant. I am very happy with Wilhelmina House.
08 May 2025
Always a friendly welcome. The whole house is comfortable and has plenty of space to allow you to meet and chat with other residents/families or find a quiet corner. Rooms are bright and comfortable and kept very clean. Staff are always attentive and helpful and we have no worries about the care provided. The garden and grounds are lovely and very easy for people with limited mobility to walk around. Food is great.
07 May 2025
My grandma has been a resident since Oct 24. From the moment we walked in, we were greeted by a particularly lovely member of staff, we knew this was home for her. We love the place, staff, and ambience and have made this our 'family home' too.
02 May 2025
Very pleased with the care and service my grandmother is receiving. The staff are very friendly and the activities are great. The home is beautiful and well-kept. Highly recommend!
02 May 2025
The manager and her team at Wilhelmina House are so kind and patient. They look after my mother with such care and dignity. The home is spotless and the food is very good. I couldn't be happier with the home.
02 May 2025
Very welcoming staff at all times. The staff have gone over and above to make my mother very comfortable. She has a particular fondness for one staff member, the first person to greet her and make her welcome. My mother has settled in and with the improvement of the weather, she loves to sit in the beautiful garden.
03 September 2024
My husband spent two months here following a stroke, as our home was being refurbished. Wilhelmina House has a peaceful, calm atmosphere and a lovely garden. It is well laid out and furnished, and staff work hard to maintain a very high standard of cleanliness. The home is well-run and managed. Staff are friendly, supportive and very responsive. My husband felt safe and well cared for here and he was encouraged to take steps to regain his mobility and independence.
15 August 2024
I have been here for 3 weeks and I have been very happy. Everything is excellent.
31 July 2024
It has been a very difficult transition for Mum to move into a home. I looked at a few and found Wilhelmina House to be the best choice by far. It has such a lovely warm, friendly atmosphere. The first thing that hit me was the light, garden and calm atmosphere. It's such a serene, tranquil space with lots of places to relax. The staff are delightful. I have always found all the staff to be kind, helpful, friendly and smiling. Mum is not easy to please and does find the food not to her taste. I haven't tried it of course so only going from what she says. From my own perspective, I love Wilhelmina and am so happy mum is here.
31 July 2024
I would be hard-pushed to find another home that could compete with Wilhelmina House. Mum has lived here very happily for several years and always tells me how good it is when I visit. I'm grateful for those who care and encourage her. I know my concerns are answered promptly and good contact is maintained between the staff and myself.
30 July 2024
What a fantastic place for all residents. The staff do everything and go over and above their duties. Great job!
30 July 2024
My mother has settled in very well at Wilhelmina House. She very much enjoys the wide range of activities. The staff are all excellent, always friendly and efficient. I am sure she will continue to be happy and thrive here.
30 July 2024
I find the atmosphere and friendly approach of the care staff encouraging. The facilities are also very good, beautiful garden and enjoyable social garden events which have been lively.
30 July 2024
We find the staff very friendly and helpful. Mum is also very happy. Maybe there can be an improvement in the taste of food and also maybe the communications between residents family. Otherwise really happy that mum is happy. At the end of the day, that's all that matters.
24 July 2024
Wilhelmina House is a delight. My 96-year-old father has been here for around 6 months and it has very quickly come to feel like home for him and that is wholly because of the lovely staff who work here. The home itself is modern, bright and spacious, with beautiful well kept gardens. The staff always have a smile on their faces and my father is always commenting on how kind and caring they are. They are very flexible - my father opts to have breakfast in his room and then joins the other residents for lunch and tea. There is a steady supply of food and drinks throughout the day. They take care of all his medical needs and there is a GP who visits weekly. The house is part of the Whitgift Foundation who put a lot of effort into arranging activities most days for residents and in recent weeks there have been coffee mornings, a barbecue and garden party for residents and their families. It is a very happy care home that he and my brother and I are very grateful to have found.