Submit a Review for Ambassador House
31 Lansdowne Road, Luton, LU3 1EE
View full details of Ambassador HouseLatest Reviews for Ambassador House
07 January 2026
Thank you for caring for my mother, I am confident that she is in the right place for now. I am grateful for your staff's care and kindness.
07 January 2026
My mother has been end of life care for a while now, and the care she's received at Ambassador is really good. They have kept her very comfortable, and she has remained calm and relaxed.
They have ensured she's still eating, drinking and clean and turned regularly.
Myself and our family are very
happy with her care.
10 November 2025
I can't say enough wonderful things about Ambassador House. From the moment you walk in the door, you feel welcomed. The staff go above and beyond every single day. Mum couldn't be happier. She loves the staff, as do our family. I would give 10 stars. (June is special!).
22 May 2025
I have enjoyed staying at Ambassador House for the last few weeks. Having little knowledge of car homes previously I was pleasantly surprised with my room, the food is very much to my taste and enjoyable with choices. The staff are kind, helpful and cheerful.
02 May 2025
Dad is always safe & well looked after. All the staff care for the residents, which I see on all visits. I am always kept up to date with Dads care & needs. Thank you for looking after Dad so well. I am forever grateful.
27 January 2025
The most impressive aspect of my stay is the warmth of the staff, they are attentive, kind and courteous. They do a lot to accommodate my eating habits. I've never been treated so well, I'm grateful. In the future should I require higher levels of care, no doubt Ambassador House would be my first
choice, provided the management is still there. Thank you.
08 November 2024
I lived on my own and I was placed at the Ambassador House by the hospital. I was against it but I have been proved wrong. The care home provides me with security and facilities that I need. The care is excellent.
19 August 2024
I am more than happy with Mum staying in the care home. I have no concerns with her care or safety. The staff are all very professional and helpful. Keep up the good work.
03 April 2024
Ambassador House is welcoming, warm and friendly. They are very supportive of the residents and their families. It's a difficult decision to have to put your relative into a care situation, but Ambassador House staff made the transition easier and reassured us every step of the way.
11 March 2024
The care for my mum has been excellent. There is a dedicated manager for the care home. I have seen real dedication and enthusiasm from the senior team and carers. I’m very thankful for the care my mother has received and I pray the care team will continue to impart the care witnessed.
26 January 2024
I never thought I would be living in a home but circumstances changed my life when I went into hospital then I was discharged to Ambassador House Care Home where I have been living for a while now. I am well looked after, all my care needs are met and the food is good, there is always something to
eat and drink. The management team and staff are very well trained to do their jobs. I am comfortable and well looked after here, most appreciated.
06 September 2023
Friendly staff, especially the deputy manager. Always goes over and beyond, nothing is too much trouble.
18 April 2023
The staff are friendly, always makes us a cup of tea.
Our friend is always clean and well-dressed, he seems happy here. Facilities are clean and well-maintained.
10 February 2023
The staff are very friendly and helpful. My mum has a lovely room which is very cosy and kept very clean. On the cost, I think everyone would like it cheaper but personally I cannot fault the home.
03 February 2023
The staff have treated my mum and stepdad with consideration, professionalism and kindness. We didn't realise that Mum and Stepdad would spend their last days in the home, but they couldn't have been anywhere better. They felt safe, cared for and supported. As a family, heartfelt thanks to all the
team for helping us to let go and allowing them to do a great job.
29 November 2022
The staff at Ambassador House have really cared for my mother greatly. They ensured all her physical needs were appropriately met. My mum loved living at Ambassador House and loved the staff.
The care and attention provided was to a high standard. Special thanks to a group of staff members, not
forgetting the cook and all other staff. I want to say, thank you.
21 October 2022
Ambassador House have been both kind and professional in their approach to caring for both my husband's mum and her husband. You can see they try to make the best of any situation. It is such a difficult time for myself and my husband as we deal with the care of two people but they have helped us to
do the best for them. Thanks to all the team.
11 October 2022
Firstly, our mother went into Ambassador House 2016, during that time to May 2022, her stay there has always been delightful, tended well by care staff and management. Particularly, however, in the last years of her life under the fantastic management of the manager and her brilliant staff (too many
to name individually), to whom we are indebted, managed her. Our mother had a great life and nothing was too much for them in terms of giving her good care. They all looked after our mother individually with love, affection, care and dignity, absolute 'excellence'. All the staff handled and coped with many challenges, uncertainty and changes during the covid-19 pandemic in keeping not only all residents safe and covid free but themselves too. Words cannot describe the service they have facilitated throughout and I personally would have unequivocally no hesitation in recommending Ambassador House to other families or friends. On behalf of my family, I would like to take this opportunity to thank each member of staff at Ambassador House who tended our mother and we will always hold them dear in our hearts. We wish Ambassador House Team continued success, best wishes now and for the future.
10 May 2022
My mother has been in the same home for 3years now and is really happy with all her new friends, both residents and staff. She is comfortable, safe and at home here. The staff are very friendly, happy and smiley, providing a relaxing and welcoming environment. As my mum's condition changes, the
staff provide for her accordingly. Always giving her dignity. I can't thank the staff enough for such a fantastic job that they are doing. Thank you!
24 February 2022
Mum is treated very well, and even though she has dementia, due to the great care she gets from the care team here, she recognises them all and shows her love to them. Always kept fully informed of any incidents or illness. Have used other local care homes for periods of respite previously and they
did not even come close to showing the care provided at Ambassador House. Thank you for giving me peace of mind knowing mum is so well cared for.
Latest Reviews for Ambassador House
07 January 2026
Thank you for caring for my mother, I am confident that she is in the right place for now. I am grateful for your staff's care and kindness.
07 January 2026
My mother has been end of life care for a while now, and the care she's received at Ambassador is really good. They have kept her very comfortable, and she has remained calm and relaxed.
They have ensured she's still eating, drinking and clean and turned regularly.
Myself and our family are very
happy with her care.
10 November 2025
I can't say enough wonderful things about Ambassador House. From the moment you walk in the door, you feel welcomed. The staff go above and beyond every single day. Mum couldn't be happier. She loves the staff, as do our family. I would give 10 stars. (June is special!).
22 May 2025
I have enjoyed staying at Ambassador House for the last few weeks. Having little knowledge of car homes previously I was pleasantly surprised with my room, the food is very much to my taste and enjoyable with choices. The staff are kind, helpful and cheerful.
02 May 2025
Dad is always safe & well looked after. All the staff care for the residents, which I see on all visits. I am always kept up to date with Dads care & needs. Thank you for looking after Dad so well. I am forever grateful.
27 January 2025
The most impressive aspect of my stay is the warmth of the staff, they are attentive, kind and courteous. They do a lot to accommodate my eating habits. I've never been treated so well, I'm grateful. In the future should I require higher levels of care, no doubt Ambassador House would be my first
choice, provided the management is still there. Thank you.
08 November 2024
I lived on my own and I was placed at the Ambassador House by the hospital. I was against it but I have been proved wrong. The care home provides me with security and facilities that I need. The care is excellent.
19 August 2024
I am more than happy with Mum staying in the care home. I have no concerns with her care or safety. The staff are all very professional and helpful. Keep up the good work.
03 April 2024
Ambassador House is welcoming, warm and friendly. They are very supportive of the residents and their families. It's a difficult decision to have to put your relative into a care situation, but Ambassador House staff made the transition easier and reassured us every step of the way.
11 March 2024
The care for my mum has been excellent. There is a dedicated manager for the care home. I have seen real dedication and enthusiasm from the senior team and carers. I’m very thankful for the care my mother has received and I pray the care team will continue to impart the care witnessed.
26 January 2024
I never thought I would be living in a home but circumstances changed my life when I went into hospital then I was discharged to Ambassador House Care Home where I have been living for a while now. I am well looked after, all my care needs are met and the food is good, there is always something to
eat and drink. The management team and staff are very well trained to do their jobs. I am comfortable and well looked after here, most appreciated.
06 September 2023
Friendly staff, especially the deputy manager. Always goes over and beyond, nothing is too much trouble.
18 April 2023
The staff are friendly, always makes us a cup of tea.
Our friend is always clean and well-dressed, he seems happy here. Facilities are clean and well-maintained.
10 February 2023
The staff are very friendly and helpful. My mum has a lovely room which is very cosy and kept very clean. On the cost, I think everyone would like it cheaper but personally I cannot fault the home.
03 February 2023
The staff have treated my mum and stepdad with consideration, professionalism and kindness. We didn't realise that Mum and Stepdad would spend their last days in the home, but they couldn't have been anywhere better. They felt safe, cared for and supported. As a family, heartfelt thanks to all the
team for helping us to let go and allowing them to do a great job.
29 November 2022
The staff at Ambassador House have really cared for my mother greatly. They ensured all her physical needs were appropriately met. My mum loved living at Ambassador House and loved the staff.
The care and attention provided was to a high standard. Special thanks to a group of staff members, not
forgetting the cook and all other staff. I want to say, thank you.
21 October 2022
Ambassador House have been both kind and professional in their approach to caring for both my husband's mum and her husband. You can see they try to make the best of any situation. It is such a difficult time for myself and my husband as we deal with the care of two people but they have helped us to
do the best for them. Thanks to all the team.
11 October 2022
Firstly, our mother went into Ambassador House 2016, during that time to May 2022, her stay there has always been delightful, tended well by care staff and management. Particularly, however, in the last years of her life under the fantastic management of the manager and her brilliant staff (too many
to name individually), to whom we are indebted, managed her. Our mother had a great life and nothing was too much for them in terms of giving her good care. They all looked after our mother individually with love, affection, care and dignity, absolute 'excellence'. All the staff handled and coped with many challenges, uncertainty and changes during the covid-19 pandemic in keeping not only all residents safe and covid free but themselves too. Words cannot describe the service they have facilitated throughout and I personally would have unequivocally no hesitation in recommending Ambassador House to other families or friends. On behalf of my family, I would like to take this opportunity to thank each member of staff at Ambassador House who tended our mother and we will always hold them dear in our hearts. We wish Ambassador House Team continued success, best wishes now and for the future.
10 May 2022
My mother has been in the same home for 3years now and is really happy with all her new friends, both residents and staff. She is comfortable, safe and at home here. The staff are very friendly, happy and smiley, providing a relaxing and welcoming environment. As my mum's condition changes, the
staff provide for her accordingly. Always giving her dignity. I can't thank the staff enough for such a fantastic job that they are doing. Thank you!
24 February 2022
Mum is treated very well, and even though she has dementia, due to the great care she gets from the care team here, she recognises them all and shows her love to them. Always kept fully informed of any incidents or illness. Have used other local care homes for periods of respite previously and they
did not even come close to showing the care provided at Ambassador House. Thank you for giving me peace of mind knowing mum is so well cared for.