Latest Reviews for Caton House Residential and Nursing Home
30 January 2026
My relative is well cared for at Caton House. The staff are very friendly, warm and professional. The room is clean, spacious and bright. My family member is looked after with such a care and dignity.
28 January 2026
My friend has been a resident in Caton House for six years, and has been treated with immeasuable kindness.
It has always been a pleasure to walk through the doors of Caton House to visit my friend. Whether it is management or receptionist, the welcome is warm. Nurses, carers activity leaders, ,
cleaners, cook, admin staff who make up the whole of Caton House are extremely friendly & kind, answering any questions, sorting out difficulties & problems to their best ability.
My friend has been uncomfortable lately with the hygienic pads but on speaking to management and folk in charge of this deoartment, the outcome has been excellent.
There has been one complaint during my friends time at Caton House, but management listend to the complaint attentively and things were resolved for the benefit of my friend.
I have recommended Caton House to many, during my volunteering at a Memory Club.
I cant imagine there being a more efficient and happier Care Home.
28 January 2026
We are very pleased with Caton House. The look and cleanliness is superb. Mum's room is very nice and always clean and tidy. Staff are are always friendly and helpful. Parking is easy. Access is easy.
28 January 2026
Our mother has settled into Caton House very well and and is very happy. The staff look after her complex needs very well as she needs 24 hour care, which we could not be able to provide for her at home. All the staff we meet are kind and professional and are always willing to help. Thank you to you
all.
28 January 2026
Mum has been a resident for a year and is so well looked after by everyone at Caton House. Her care is to a very high standard and all of the staff are welcoming and friendly. There is a warm atmosphere
27 January 2026
All staff are very friendly and welcoming. Always willing to provide updates on mum's care and talk to us prior to changing her care plan.
26 January 2026
Extremely happy with this carehome..An absolutely amazing effort by all staff over Christmas to make it lovely for residents and visitors.
All staff are approachable and helpful. Take any concerns seriously and act on them.
I feel they know the residents needs and know us as a family. A very
much needed personal approach. From Diane on reception, Alison in admin and Ed who seems to always be there for our queries and to all the staff who make mum smile
20 January 2026
We are very happy with the level of care and support provided to my mum who has dementia and is bedridden. The staff at Caton house are very caring, friendly and keep us informed of any concerns.). There are plenty of activities for those who are able bodied, sadly our mum isn't one of those, but
the staff include her in any celebrations as best they can. We have total faith in the staff and our minds are at rest knowing she is getting the best care at Caton house.
12 January 2026
Our Mum was a resident of Caton House for over 4 years. She arrived with a terrible sore gained at another care home. The Team at Caton House had the sore healed within 4 months through their dedicated 'Nursing' care.
Throughout our Mums dementia journey the dedication staff treated Mum & us as
part of the Caton family & team.
Things did not always run smoothly, thats an impossible task, but any concerns were taken seriously and we felt listened to and part of our Mums care.
There are so many excellent staff at Caton House it is impossible to name them all.
It was always hard for us to except that Mum could not be cared for at home by us, but it was not until Mums 'end of life' journey that we really understood what a comfortable home Caton was/is and just how much we appreciated the amazing staff at Caton.
The work they do is so undervalued in society, but not by us, we will be forever grateful for their dedication to good care. Thank you to a very special team of people.
21 October 2025
Friendly, caring and knowledgeable staff. Flexible visiting hours. 5 star service over 5 years.
21 October 2025
Caton House continues to display excellent standards of care & compassion. All due to the excellent staff. Mom is very happy and settled special thanks and mention to the excellent entertainment team.
15 October 2025
I have always found that all staff are superb they are professional, polite and answer any questions in an understanding and sympathetic manner.
29 September 2025
The staff are superb! They listen to our concerns and my friends too. Room is always smart, tidy and very clean - every visit! With their care, she is afe, support and well cared for. She always said she was never going into a care home but Caton House has proved her wrong. She really likes all the
care and fuss.
12 September 2025
I would like to thank all the taff for the family BBQ held on Saturday 16th August. The food and drink provided was very good and plentiful. The staff were very helpful and polite. I know my mum enjoyed the event and I am sure many other residents did too.
05 September 2025
Had such a lovely lunch with my mother in law today. Her brother came to visit too, which she absolutely loved. One member of staff made the whole experience wonderful - he was so welcoming, took great care of us, and even sat down for a proper chat, which made it feel extra special.
05 September 2025
I would like to call out one gentleman as a fantastic member of the Caton House team. We were looked after by him when we brought mum's brother to visit. I honestly feel my mother would be far less happy without his care and attention
02 September 2025
The standards have got worse since I came here. The food has got worse. The nursing staff who are here are good but there are not enough of them. The cleaning staff have improved. Food is served on cold plates!
17 July 2025
This review relates to the Day Centre not the Care Home. My wife has attended the Day Centre one or two times a week for over three years. Overall facilities and staff are good with room for improvement.The Day Centre struggles with attracting people to attend which is surprising in view of the lack
of options locally. However the Local Authority do not tend to promote Caton House as they have there own Council run facility and this may be a factor. Caton House has recently had a new manager and there are signs of improvement so in fairness we should give them 3-6 months to see how things are then.The staff at the Day Centre are generally very friendly ,helpful and hard working.
15 July 2025
Generally, a very good experience over the last two years. Care is great and all carers are polite, efficient and attentive. Always dealing with any problems. Food is probably the only problem for long term residents. More fresh fruit and salads needed!
14 July 2025
Seems to be a pleasant care home.
Staff are friendly and always busy.
Our friend's care seems to be pretty good.
Latest Reviews for Caton House Residential and Nursing Home
30 January 2026
My relative is well cared for at Caton House. The staff are very friendly, warm and professional. The room is clean, spacious and bright. My family member is looked after with such a care and dignity.
28 January 2026
My friend has been a resident in Caton House for six years, and has been treated with immeasuable kindness.
It has always been a pleasure to walk through the doors of Caton House to visit my friend. Whether it is management or receptionist, the welcome is warm. Nurses, carers activity leaders, ,
cleaners, cook, admin staff who make up the whole of Caton House are extremely friendly & kind, answering any questions, sorting out difficulties & problems to their best ability.
My friend has been uncomfortable lately with the hygienic pads but on speaking to management and folk in charge of this deoartment, the outcome has been excellent.
There has been one complaint during my friends time at Caton House, but management listend to the complaint attentively and things were resolved for the benefit of my friend.
I have recommended Caton House to many, during my volunteering at a Memory Club.
I cant imagine there being a more efficient and happier Care Home.
28 January 2026
We are very pleased with Caton House. The look and cleanliness is superb. Mum's room is very nice and always clean and tidy. Staff are are always friendly and helpful. Parking is easy. Access is easy.
28 January 2026
Our mother has settled into Caton House very well and and is very happy. The staff look after her complex needs very well as she needs 24 hour care, which we could not be able to provide for her at home. All the staff we meet are kind and professional and are always willing to help. Thank you to you
all.
28 January 2026
Mum has been a resident for a year and is so well looked after by everyone at Caton House. Her care is to a very high standard and all of the staff are welcoming and friendly. There is a warm atmosphere
27 January 2026
All staff are very friendly and welcoming. Always willing to provide updates on mum's care and talk to us prior to changing her care plan.
26 January 2026
Extremely happy with this carehome..An absolutely amazing effort by all staff over Christmas to make it lovely for residents and visitors.
All staff are approachable and helpful. Take any concerns seriously and act on them.
I feel they know the residents needs and know us as a family. A very
much needed personal approach. From Diane on reception, Alison in admin and Ed who seems to always be there for our queries and to all the staff who make mum smile
20 January 2026
We are very happy with the level of care and support provided to my mum who has dementia and is bedridden. The staff at Caton house are very caring, friendly and keep us informed of any concerns.). There are plenty of activities for those who are able bodied, sadly our mum isn't one of those, but
the staff include her in any celebrations as best they can. We have total faith in the staff and our minds are at rest knowing she is getting the best care at Caton house.
12 January 2026
Our Mum was a resident of Caton House for over 4 years. She arrived with a terrible sore gained at another care home. The Team at Caton House had the sore healed within 4 months through their dedicated 'Nursing' care.
Throughout our Mums dementia journey the dedication staff treated Mum & us as
part of the Caton family & team.
Things did not always run smoothly, thats an impossible task, but any concerns were taken seriously and we felt listened to and part of our Mums care.
There are so many excellent staff at Caton House it is impossible to name them all.
It was always hard for us to except that Mum could not be cared for at home by us, but it was not until Mums 'end of life' journey that we really understood what a comfortable home Caton was/is and just how much we appreciated the amazing staff at Caton.
The work they do is so undervalued in society, but not by us, we will be forever grateful for their dedication to good care. Thank you to a very special team of people.
21 October 2025
Friendly, caring and knowledgeable staff. Flexible visiting hours. 5 star service over 5 years.
21 October 2025
Caton House continues to display excellent standards of care & compassion. All due to the excellent staff. Mom is very happy and settled special thanks and mention to the excellent entertainment team.
15 October 2025
I have always found that all staff are superb they are professional, polite and answer any questions in an understanding and sympathetic manner.
29 September 2025
The staff are superb! They listen to our concerns and my friends too. Room is always smart, tidy and very clean - every visit! With their care, she is afe, support and well cared for. She always said she was never going into a care home but Caton House has proved her wrong. She really likes all the
care and fuss.
12 September 2025
I would like to thank all the taff for the family BBQ held on Saturday 16th August. The food and drink provided was very good and plentiful. The staff were very helpful and polite. I know my mum enjoyed the event and I am sure many other residents did too.
05 September 2025
Had such a lovely lunch with my mother in law today. Her brother came to visit too, which she absolutely loved. One member of staff made the whole experience wonderful - he was so welcoming, took great care of us, and even sat down for a proper chat, which made it feel extra special.
05 September 2025
I would like to call out one gentleman as a fantastic member of the Caton House team. We were looked after by him when we brought mum's brother to visit. I honestly feel my mother would be far less happy without his care and attention
02 September 2025
The standards have got worse since I came here. The food has got worse. The nursing staff who are here are good but there are not enough of them. The cleaning staff have improved. Food is served on cold plates!
17 July 2025
This review relates to the Day Centre not the Care Home. My wife has attended the Day Centre one or two times a week for over three years. Overall facilities and staff are good with room for improvement.The Day Centre struggles with attracting people to attend which is surprising in view of the lack
of options locally. However the Local Authority do not tend to promote Caton House as they have there own Council run facility and this may be a factor. Caton House has recently had a new manager and there are signs of improvement so in fairness we should give them 3-6 months to see how things are then.The staff at the Day Centre are generally very friendly ,helpful and hard working.
15 July 2025
Generally, a very good experience over the last two years. Care is great and all carers are polite, efficient and attentive. Always dealing with any problems. Food is probably the only problem for long term residents. More fresh fruit and salads needed!
14 July 2025
Seems to be a pleasant care home.
Staff are friendly and always busy.
Our friend's care seems to be pretty good.