Caton House Residential and Nursing Home

37 Epsom Grove, Chepstow Drive, Bletchley, Milton Keynes MK3 5NR

Caton House Residential and Nursing Home, Milton Keynes, Buckinghamshire
Caton House Residential and Nursing Home, Milton Keynes, Buckinghamshire
Caton House Residential and Nursing Home, Milton Keynes, Buckinghamshire

Caton House is registered for both nursing and residential care, as well as taking on respite and day care requirements, proving a useful addition to the Milton Keynes community.

The facility has sixty-eight bedrooms in total, staffed by a team of friendly and dedicated professionals who look to respect the wishes of individuals while maintaining a service that is smooth and efficient.

An activities co-ordinator makes sure that all residents enjoy an interesting lifestyle, keeping as fit and healthy as possible, with a number of therapies and personal care services also available.

Group: Sanctuary Care Ltd

Person in charge: Isobel Scott (Manager)

Local Authority / Social Services: Milton Keynes Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 64 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Multiple Sclerosis • Parkinson's Disease • Stroke

Admission Information: Not registered for EMI. Ages 65+.

Single Rooms: 50

Shared Rooms: 7

Rooms with ensuite WC: 47

Facilities & Services: Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Caton House Residential and Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.4 Caton House Residential and Nursing Home has a Review Score of 8.4 (8.359)

The Review Score of 8.4 (maximum of 10) for Caton House Residential and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Caton House Residential and Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.625 for Caton House Residential and Nursing Home is calculated as follows: ( (32 Excellents x 5) + (14 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 48 Ratings = 4.625

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.734 Points relating to the number of positive Reviews for Caton House Residential and Nursing Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 12.8 positive Reviews (64 registered maximum number of service users ÷ 5). 3 Reviews ÷ 12.8 Target = 0.234

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Caton House Residential and Nursing Home?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Caton House Residential and Nursing Home

  • Husband of Resident/Service User
    2
  • Daughter of Resident/Service User
    1
  • Friend of Resident/Service User
    1

An event was held on the afternoon of 2nd December 2017. It was well attended and the staff ran the event very efficiently and my wife, daughter and I enjoyed the event very much.

How likely would you be to recommend Caton House Residential and Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The staff have cared for my mother for over 2 and a half years. She requires total nursing care and has dementia. I am sure that their exemplary care has meant my mum has recovered from a huge pressure ulcer which she had prior to coming to Caton House.
They consistently involve her in activities and where possible allow her to make decisions. The overall quality of care is impressive - especially as my mother is unpredictable and can be aggressive. They are welcoming, friendly and helpful to me. The minor frustrations are inevitable but I cannot praise them enough.

How likely would you be to recommend Caton House Residential and Nursing Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

I was always concerned about leaving my wife in any daycare but they have made the daycare absolutely superb. In the end it's all about the people...and with the staff you never have to worry. They are both fantastic carers.

How likely would you be to recommend Caton House Residential and Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Satisfactory

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My neighbour of 41 years had become unable to stay in his home. Even with our limited care. I was so lucky to ring on his behalf and find a room had become available which I viewed and he moved in on the 9th July 2015. It is a complete success, the staff, all of them including the manager are wonderful, the food is first class and we couldn't have asked for more.

How likely would you be to recommend Caton House Residential and Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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