
All of your staff without exception are a credit to your organisationPeter B(Nephew of Resident/Service User)



All of your staff without exception are a credit to your organisationPeter B(Nephew of Resident/Service User)



At Caton House the team, many of whom have been with the home for over a decade, are passionate about enriching the lives of their residents. They provide an exceptionally high standard of care and create so many wonderful activities and experiences for their residents.
Providing residential, dementia, nursing, palliative care, the team also provide respite care breaks which can be booked in advance, ideal for carers who would like...
Care Provided by Caton House Residential and Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1581 and for nursing care £1882, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact Caton House Residential and Nursing Home for full pricing details and T&Cs.
Contact Caton House Residential and Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Alexandra Ellwood (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (58)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (58)
Caton House Residential and Nursing Home Reviews (95)
Caton House Residential and Nursing Home has a Review Score of 9.5 (9.545) out of 10, based on 47 reviews in the last 2 years.
Over all time Caton House Residential and Nursing Home has 95 reviews.
As far as I know whenever I ask for something to be done it was done, and its been easy to talk with the staff and carers.
Thank you for your feedback. We're so pleased to hear that you find our staff so approachable and responsive. Your kind words mean a lot to us.
Mum has been a resident for 13 months now. She settled in quickly, the team here are kind and caring and nothing is too much trouble. The leadership team are visible and available, one staff member in particular is a joy and another very supportive and kind. It seems wrong to single them out as all are great! Mum is very happy here. Food is great as are the activities.
Thank you for sharing such kind words for our team at Caton House. We're delighted that your mum feels at home here and that our team has made such a positive impact. It's wonderful to hear she's enjoying the food and activities. We truly appreciate your support.
The chef has really looked after her, with her likes and dislikes. Always happy to help.
The nurses are amazing.
All the carers and staff are fabulous.
She is most definitely in the right place.
Thank you.
Thank you for your wonderful back for our team at Caton House. We're so pleased to hear your mother is so happy and well cared for. Your kind words will mean a lot to our team.
I am a volunteer at Caton House. This little job has given me a new lease of life. It is so rewarding looking after people not so fortunate as me. A few little hiccups to start with but everything was sorted our very quickly. So look forward to my weekly visit, management and staff are wonderful.
Thank you so much for your kind words for our team. We're thrilled to hear that volunteering has brought you such fulfilment. It's wonderful to know that both the management and staff have been so supportive. Thank you for devoting your time and being part of the community at Caton House.
I help with activities. Residents are all very happy, carers are wonderfully caring and helpful.
Thank you so much for sharing your feedback for our team at Caton House, and for your support with activities. We're so pleased to hear that the residents are so happy. Your involvement and kind words are greatly appreciated, thank you.
Mum recently moved from residential to nursing floor and the whole team there were very welcoming and helpful.
Team are always positive and happy to take feedback on board.
Thank you for your kind words and feedback for our team at Caton House. We're delighted to hear that your mum's transition to the nursing floor was smooth and that our team made her feel so welcome. It's wonderful to know you find the staff so helpful, caring, and open to feedback. Your...
My mother has recently lost some of her mobility and it would seem she is not receiving the same level of care and support as previously. I am also finding it more difficult and more expensive to actually pay for her private costs, I used to get a monthly invoice and just call with her credit card details. Because I have a medically diagnosed tremor I cannot key these details in via mobile phone keypad so I now have to post a cheque which entails a trip to my bank to transfer money and the cost of postage, all at extra expense to myself. This has been explained to yourselves, but nothing has been done about it?
Thank you for your feedback. We truly value your concerns and want to assure you that we are committed to providing the best possible care and support for your mother. Our home manager is committed to continue to work very closely with your mother, as she has been, to discuss and implement...
The staff are always very friendly and helpful. Mum always seems well cared for.
Thank you for your review of Caton House, the team will be delighted to read your kind words and feedback about your mother's care.
Mum has enjoyed very good care since arriving in September 2022. For the first three months, she was able to join in with activities and was encouraged to do so. Since breaking her wrist and a subsequent decline in her health, Mum has been bedridden (December 22). She gets good care from all staff and excellent from certain members of staff. Refering for treatment can be a slow process, but I feel that this is the surgery/NHS and not within the care home itself. Thanks.
Thank you for your review of Caton House; the team are proud to provide such good care and will be pleased with your high ratings.
I thoroughly enjoyed my respite stay at Caton House. To be honest, I cannot fault it - it was perfect! All members of staff gave excellent service, above and beyond the call of duty. They made me feel special and safe. Everyone was kind and professional, always acting as if nothing was too much trouble. It gave my daughter and her family a proper break from the responsibility of caring for me 24/7. She knew I was being looked after in a safe, controlled and caring environment. I was happy knowing she was having a break. I soon settled in my lovely room. It was everything I could ask for, especially with a large window looking onto a little garden with a bird feeder and bird bath. The food was outstanding! I looked forward to every meal and enjoyed dining with other residents. Each day I was encouraged to partake in activities which were led by kind, fun and caring staff. In my opinion, it was money well spent and I am very much looking forward to going again in a few weeks time.
Thank you for your fabulous review for Caton House, the team will be delighted to read your comments and look forward to welcoming you back for another respite break soon.
My mum was only in the care home for 3 nights before she passed away, the nurses were great I could talk with them about my mum they would listen and advise, the chef went out of their way to try and encourage my mum to eat. My mum wasn’t happy that the food wasn’t always piping hot as she was used to at home but things were listened to and tried to change, the home was clean. The bad part received a call from my mum during the night on the 2nd night she was in, wanting help to get to the toilet, whoever had helped her to bed hadn’t moved the buzzer so it was reachable for her. She was quite distressed. I spoke with the nurses and was assured it wouldn’t happen again. The only other problem was having to organise things like the toilet frame as there was only one helping rail at the toilet not one on either side. Overall my mum was in a small room, it wasn’t the easiest for her to move around in with her frame.
Thank you for your review, especially written during such a difficult time. We are so sorry your experience fell short of the standards we expect and we appreciate your feedback, which we will review in detail.
Overall, I can highly recommend Caton House. The wonderful staff give love and care to the residents as if they are family.
Thank you for leaving such a beautiful review, the team at Caton House will be really touched to read your comments. The staff there are very special indeed and make it a wonderful home.
Obviously, care in a care home is not like being in your own home with one-to-one attention, but my mother visits every day keeping an eye on him, making sure he is being looked after and feeling loved.
If I have made requests (e.g. personal hygiene, oral or other, room maintenance etc.), they are always dealt with positively and everyone is willing to help. Caton House has just had some re-decoration and new furniture which has brightened up the corridors and living room.
Thank you for taking the time to leave this review, the team at Caton House will be very happy to read your comments about the care they provide.
Whenever I vist my dad I always speak to the nurses first to see if anyone anything medically has changed for my dad. They are all very knowledgeable and friendly. All the staff I have met over the years Dad has been in Caton House Residential and Nursing Home have been respectful and considerate to Dad. I believe he's being looked after with dignity and care. Caton House always seems clean and secure. The receptionist is also always friendly and helpful.
The care provided to him was outstanding. Staff genuinely care for the residents and seem to enjoy working there. My dad would frequently mention how kind everyone was.
Having spent time with my dad (and time while he was asleep), and observing how staff interacted with other residents, I was impressed with the professional but kind and personal approach given to each resident. Caton House gave peace of mind to my family in my dad's final year, knowing that he was being taken care of, and cared for, by such a lovely team of people.
An excellent manager who always has time to listen to any concerns. All staff are friendly and helpful. My dad has a feeding tube so doesn't eat but the food looks good. The staff take time with residents.
Staff are amazing- everybody.
I know Dad is in great hands.
Thank you for taking the time to leave a review for Caton House. We are pleased that your dad is settling in well and that you have peace of mind knowing he is in safe hands. Thank you for your wonderful words about our care, team and facilities; we will pass them on to the team. Best wishes.
The home is welcoming, clean, tidy and the user's room is presentable. I feel the home does an excellent job of caring for the users.
My husband is very well looked after by really lovely, friendly staff. Nothing is ever too much trouble and all the staff, including kitchen staff, laundry, cleaning, maintenance and everyone I’ve met at Caton House Residential and Nursing Home is cheerful, friendly and kind. There are lots of activities for residents to enjoy if they want to.
Thank you so much for your review. It's wonderful to hear how well your husband is looked after by our team. Our team will be so pleased to hear your kind words about them. Best wishes, Fae.
My wife has lived at Caton House Residential and Nursing Home for five years and after my initial reservations regarding care homes in general, I am extremely pleased that we made the choice we did. Covid made things difficult for a while but I feel things are getting back on track.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 November 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Caton House Residential and Nursing Home.
There are no upcoming events for Caton House Residential and Nursing Home.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Sanctuary Care Ltd
- 31 Jan 2024Recipient: Sanctuary Care Ltd
Accreditations
There are no accreditations posted yet for Caton House Residential and Nursing Home.
Meet the Team (2)

My journey into the health and social care sector began after I earned a First-Class Honours degree in Art and Design from Loughborough University. Shortly afterwards, I made the decision to pause my creative career to care for my grandfather, an experience that revealed a deep passion for supporting others and ultimately shaped the direction of my professional life.
Since 2009, I have worked within the care sector, specialising in luxury care homes and holding roles such as Commissioning Home Manager and CQC Registered Home Manager. Being entrusted with these positions has given me a comprehensive understanding of what it takes to deliver exceptional standards of care, always placing residents at the heart of every decision. I have developed a strong appreciation for the responsibility, trust, and leadership required to create environments where people feel safe, valued, and truly supported.
My passion, dedication, and determination stem from a simple belief: everyone deserves to be treated with the same dignity and compassion I would expect for my own family. As Home Manager, I will be involved in every aspect of the home, overseeing safety, quality of care, and regulatory compliance while ensuring a consistently positive, person-centred approach.
Enriching the lives of others is my greatest joy, and my proudest achievement is being able to look back on my career and feel proud of the individuals I have helped. I believe it’s not the days in our lifetime that matter, but the lives we touch each day that are most important.

My main responsibilities are to create a relaxed, safe and happy environment for our residents to enjoy a full range of activities, either in large groups, small groups or on a 1-1 basis.
We do lots of singing and have regular entertainment, visitors from local schools join us, and we play bingo, do arts and crafts, yoga, darts and hoopla, to name a few!
We also celebrate our residents' birthdays, throwing big or small parties (whatever they prefer) for their families and friends to enjoy with them in the comfort of their homes.
I love helping our residents to enjoy their time here as much as they can and also to provide comfort when they need it.
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