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Caton House Residential and Nursing Home

37 Epsom Grove, Chepstow Drive, Bletchley, Milton Keynes, Buckinghamshire MK3 5NR
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All of your staff without exception are a credit to your organisationPeter B(Nephew of Resident/Service User)
Caton House Residential and Nursing Home, Milton Keynes
Caton House Residential and Nursing Home, Milton Keynes
Caton House Residential and Nursing Home, Milton Keynes

At Caton House the team, many of whom have been with the home for over a decade, are passionate about enriching the lives of their residents. They provide an exceptionally high standard of care and create so many wonderful activities and experiences for their residents.

Providing residential, dementia, nursing, palliative care, the team also provide respite care breaks which can be booked in advance, ideal for carers who would like...  

Care Provided by Caton House Residential and Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,581From £1,581
Nursing CareFrom £1,882N/A

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1581 and for nursing care £1882, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.

*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

Contact Caton House Residential and Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Alexandra Ellwood (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (58)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (58)

Caton House Residential and Nursing Home Reviews (95)

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9.5

Caton House Residential and Nursing Home has a Review Score of 9.5 (9.545) out of 10, based on 47 reviews in the last 2 years. Over all time Caton House Residential and Nursing Home has 95 reviews.

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Showing 95 reviews matching selected criteria
Review from D M (Wife of Resident) published on 14 April 2025 Submitted via Postal Card
Overall Experience

As far as I know whenever I ask for something to be done it was done, and its been easy to talk with the staff and carers.

Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home

Thank you for your feedback. We're so pleased to hear that you find our staff so approachable and responsive. Your kind words mean a lot to us.

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Review from M B (Son of Resident) published on 2 April 2025 Submitted via Postal Card
Overall Experience

Mum has been a resident for 13 months now. She settled in quickly, the team here are kind and caring and nothing is too much trouble. The leadership team are visible and available, one staff member in particular is a joy and another very supportive and kind. It seems wrong to single them out as all are great! Mum is very happy here. Food is great as are the activities.

Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home

Thank you for sharing such kind words for our team at Caton House. We're delighted that your mum feels at home here and that our team has made such a positive impact. It's wonderful to hear she's enjoying the food and activities. We truly appreciate your support.

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Review from S S (Daughter of Resident) published on 30 January 2025 Submitted via Website
Overall Experience
Caton House Residential and Nursing Home has been the perfect home for my mother. The care she has received has been exceptional.
The chef has really looked after her, with her likes and dislikes. Always happy to help.
The nurses are amazing.
All the carers and staff are fabulous.
She is most definitely in the right place.

Thank you.

Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home

Thank you for your wonderful back for our team at Caton House. We're so pleased to hear your mother is so happy and well cared for. Your kind words will mean a lot to our team.

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Review from Diane B (Regular Volunteer) published on 29 January 2025 Submitted via Postal Card
Overall Experience

I am a volunteer at Caton House. This little job has given me a new lease of life. It is so rewarding looking after people not so fortunate as me. A few little hiccups to start with but everything was sorted our very quickly. So look forward to my weekly visit, management and staff are wonderful.

Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home

Thank you so much for your kind words for our team. We're thrilled to hear that volunteering has brought you such fulfilment. It's wonderful to know that both the management and staff have been so supportive. Thank you for devoting your time and being part of the community at Caton House.

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Review from S R (Regular Volunteer) published on 27 January 2025 Submitted via Postal Card
Overall Experience

I help with activities. Residents are all very happy, carers are wonderfully caring and helpful.

Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home

Thank you so much for sharing your feedback for our team at Caton House, and for your support with activities. We're so pleased to hear that the residents are so happy. Your involvement and kind words are greatly appreciated, thank you.

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Review from Alison C (Daughter of Resident) published on 9 January 2025 Submitted via Website
Overall Experience
Staff very helpful and caring. Nothing seems to be too much trouble.
Mum recently moved from residential to nursing floor and the whole team there were very welcoming and helpful.

Team are always positive and happy to take feedback on board.

Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home

Thank you for your kind words and feedback for our team at Caton House. We're delighted to hear that your mum's transition to the nursing floor was smooth and that our team made her feel so welcome. It's wonderful to know you find the staff so helpful, caring, and open to feedback. Your...  

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Review from Alan H (Son of Resident) published on 8 January 2025 Submitted via Website
Overall Experience

My mother has recently lost some of her mobility and it would seem she is not receiving the same level of care and support as previously. I am also finding it more difficult and more expensive to actually pay for her private costs, I used to get a monthly invoice and just call with her credit card details. Because I have a medically diagnosed tremor I cannot key these details in via mobile phone keypad so I now have to post a cheque which entails a trip to my bank to transfer money and the cost of postage, all at extra expense to myself. This has been explained to yourselves, but nothing has been done about it?

Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home

Thank you for your feedback. We truly value your concerns and want to assure you that we are committed to providing the best possible care and support for your mother. Our home manager is committed to continue to work very closely with your mother, as she has been, to discuss and implement...  

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Review from M L (Son of Resident) published on 10 July 2024 Submitted via Postal Card
Overall Experience

The staff are always very friendly and helpful. Mum always seems well cared for.

Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home

Thank you for your review of Caton House, the team will be delighted to read your kind words and feedback about your mother's care.

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Review from Philippa M (Daughter of Resident) published on 3 May 2024 Submitted via Postal Card
Overall Experience

Mum has enjoyed very good care since arriving in September 2022. For the first three months, she was able to join in with activities and was encouraged to do so. Since breaking her wrist and a subsequent decline in her health, Mum has been bedridden (December 22). She gets good care from all staff and excellent from certain members of staff. Refering for treatment can be a slow process, but I feel that this is the surgery/NHS and not within the care home itself. Thanks.

Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home

Thank you for your review of Caton House; the team are proud to provide such good care and will be pleased with your high ratings.

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Review from Clive H (Respite Resident) published on 12 April 2024 Submitted via Website
Overall Experience

I thoroughly enjoyed my respite stay at Caton House. To be honest, I cannot fault it - it was perfect! All members of staff gave excellent service, above and beyond the call of duty. They made me feel special and safe. Everyone was kind and professional, always acting as if nothing was too much trouble. It gave my daughter and her family a proper break from the responsibility of caring for me 24/7. She knew I was being looked after in a safe, controlled and caring environment. I was happy knowing she was having a break. I soon settled in my lovely room. It was everything I could ask for, especially with a large window looking onto a little garden with a bird feeder and bird bath. The food was outstanding! I looked forward to every meal and enjoyed dining with other residents. Each day I was encouraged to partake in activities which were led by kind, fun and caring staff. In my opinion, it was money well spent and I am very much looking forward to going again in a few weeks time.

Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home

Thank you for your fabulous review for Caton House, the team will be delighted to read your comments and look forward to welcoming you back for another respite break soon.

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Review from G A (Daughter of Resident) published on 8 March 2024 Submitted via Website
Overall Experience

My mum was only in the care home for 3 nights before she passed away, the nurses were great I could talk with them about my mum they would listen and advise, the chef went out of their way to try and encourage my mum to eat. My mum wasn’t happy that the food wasn’t always piping hot as she was used to at home but things were listened to and tried to change, the home was clean. The bad part received a call from my mum during the night on the 2nd night she was in, wanting help to get to the toilet, whoever had helped her to bed hadn’t moved the buzzer so it was reachable for her. She was quite distressed. I spoke with the nurses and was assured it wouldn’t happen again. The only other problem was having to organise things like the toilet frame as there was only one helping rail at the toilet not one on either side. Overall my mum was in a small room, it wasn’t the easiest for her to move around in with her frame.

Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home

Thank you for your review, especially written during such a difficult time. We are so sorry your experience fell short of the standards we expect and we appreciate your feedback, which we will review in detail.

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Review from O G (Daughter of Resident) published on 28 February 2024 Submitted via Website
Overall Experience
My mum has been at Caton House Residential and Nursing Home for one year and has settled in very well. She is visually impaired and has dementia so has very complex needs and at times, a challenging behaviour. The staff are doing a wonderful job caring for my mum, she is always clean, dressed and her room is clean and tidy. It has taken a load off my mind knowing that she is safe. The staff are approachable dealing with any requests as needed and keep me informed and involved. They are friendly towards relatives and reception is very welcoming. The home is nicely decorated and well-maintained. The food is good, the chefs freshly prepare the food and know what my mum likes eating. They bake delicious cakes for afternoon tea. The entertainment team provide daily activities which are available for residents to join in if they wish. My mum occasionally does and will enjoy it.

Overall, I can highly recommend Caton House. The wonderful staff give love and care to the residents as if they are family.

Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home

Thank you for leaving such a beautiful review, the team at Caton House will be really touched to read your comments. The staff there are very special indeed and make it a wonderful home.

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Review from L T (Daughter of Resident) published on 14 February 2024 Submitted via Website
Overall Experience
The overall care given at Caton House is good with friendly and helpful staff, carers and nurses. My father has mobility and mental issues, he is completely reliant on the help and support of others, which is given at Caton House.
Obviously, care in a care home is not like being in your own home with one-to-one attention, but my mother visits every day keeping an eye on him, making sure he is being looked after and feeling loved.

If I have made requests (e.g. personal hygiene, oral or other, room maintenance etc.), they are always dealt with positively and everyone is willing to help. Caton House has just had some re-decoration and new furniture which has brightened up the corridors and living room.

Reply from Kate Yates, Communications and Content Specialist at Caton House Residential and Nursing Home

Thank you for taking the time to leave this review, the team at Caton House will be very happy to read your comments about the care they provide.

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Review from J W (Daughter of Resident) published on 2 January 2024 Submitted via Postal Card
Overall Experience

Whenever I vist my dad I always speak to the nurses first to see if anyone anything medically has changed for my dad. They are all very knowledgeable and friendly. All the staff I have met over the years Dad has been in Caton House Residential and Nursing Home have been respectful and considerate to Dad. I believe he's being looked after with dignity and care. Caton House always seems clean and secure. The receptionist is also always friendly and helpful.

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Review from W P (Daughter of Resident) published on 22 December 2023 Submitted via Website
Overall Experience
My dad spent the last year of his life at Caton House.
The care provided to him was outstanding. Staff genuinely care for the residents and seem to enjoy working there. My dad would frequently mention how kind everyone was.

Having spent time with my dad (and time while he was asleep), and observing how staff interacted with other residents, I was impressed with the professional but kind and personal approach given to each resident. Caton House gave peace of mind to my family in my dad's final year, knowing that he was being taken care of, and cared for, by such a lovely team of people.

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Review from Andy F (Son of Resident) published on 4 December 2023 Submitted via Postal Card
Overall Experience

An excellent manager who always has time to listen to any concerns. All staff are friendly and helpful. My dad has a feeding tube so doesn't eat but the food looks good. The staff take time with residents.

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Review from Janice T (Daughter of Resident) published on 17 August 2023 Submitted via Postal Card
Overall Experience
Dad joined Caton House this month. Everybody has been very welcoming. Staff are caring and attentive. The manager is extremely professional, exceptionally helpful and always has a smile for you. Dad's room is light and airy and very clean.
Staff are amazing- everybody.

I know Dad is in great hands.

Reply from Lisa McCauley, Social media officer at Caton House Residential and Nursing Home

Thank you for taking the time to leave a review for Caton House. We are pleased that your dad is settling in well and that you have peace of mind knowing he is in safe hands. Thank you for your wonderful words about our care, team and facilities; we will pass them on to the team. Best wishes.

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Review from T H (Son of Resident) published on 31 July 2023 Submitted via Website
Overall Experience
I find the service user is well looked after. The service user is given choices and communication is delivered within the user's mental capabilities.

The home is welcoming, clean, tidy and the user's room is presentable. I feel the home does an excellent job of caring for the users.

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Review from Jenny D (Wife of Resident) published on 18 July 2023 Submitted via Website
Overall Experience

My husband is very well looked after by really lovely, friendly staff. Nothing is ever too much trouble and all the staff, including kitchen staff, laundry, cleaning, maintenance and everyone I’ve met at Caton House Residential and Nursing Home is cheerful, friendly and kind. There are lots of activities for residents to enjoy if they want to.

Reply from Fae Doherty, Senior Marketing Officer at Caton House Residential and Nursing Home

Thank you so much for your review. It's wonderful to hear how well your husband is looked after by our team. Our team will be so pleased to hear your kind words about them. Best wishes, Fae.

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Review from Derek A (Husband of Resident) published on 13 April 2023 Submitted via Website
Overall Experience

My wife has lived at Caton House Residential and Nursing Home for five years and after my initial reservations regarding care homes in general, I am extremely pleased that we made the choice we did. Covid made things difficult for a while but I feel things are getting back on track.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 November 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (9)

Accreditations

There are no accreditations posted yet for Caton House Residential and Nursing Home.

Meet the Team (2)

Alex Ellwood
Alex EllwoodJob Title:Home Manager

My journey into the health and social care sector began after I earned a First-Class Honours degree in Art and Design from Loughborough University. Shortly afterwards, I made the decision to pause my creative career to care for my grandfather, an experience that revealed a deep passion for supporting others and ultimately shaped the direction of my professional life.

Since 2009, I have worked within the care sector, specialising in luxury care homes and holding roles such as Commissioning Home Manager and CQC Registered Home Manager. Being entrusted with these positions has given me a comprehensive understanding of what it takes to deliver exceptional standards of care, always placing residents at the heart of every decision. I have developed a strong appreciation for the responsibility, trust, and leadership required to create environments where people feel safe, valued, and truly supported.

My passion, dedication, and determination stem from a simple belief: everyone deserves to be treated with the same dignity and compassion I would expect for my own family. As Home Manager, I will be involved in every aspect of the home, overseeing safety, quality of care, and regulatory compliance while ensuring a consistently positive, person-centred approach.

Enriching the lives of others is my greatest joy, and my proudest achievement is being able to look back on my career and feel proud of the individuals I have helped. I believe it’s not the days in our lifetime that matter, but the lives we touch each day that are most important.

Rebecca Kilman
Rebecca KilmanJob Title:Activities CoordinatorJoined: 2009

My main responsibilities are to create a relaxed, safe and happy environment for our residents to enjoy a full range of activities, either in large groups, small groups or on a 1-1 basis.

We do lots of singing and have regular entertainment, visitors from local schools join us, and we play bingo, do arts and crafts, yoga, darts and hoopla, to name a few!

We also celebrate our residents' birthdays, throwing big or small parties (whatever they prefer) for their families and friends to enjoy with them in the comfort of their homes.

I love helping our residents to enjoy their time here as much as they can and also to provide comfort when they need it.

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