Caton House Residential and Nursing Home

All staff are very friendly and welcoming. Always willing to provide updates on mum's care and talk to us prior to changing her care plan.

I feel they know the residents needs and know us as a family. A very much needed personal approach. From Diane on reception, Alison in admin and Ed who seems to always be there for our queries and to all the staff who make mum smile

We are very happy with the level of care and support provided to my mum who has dementia and is bedridden. The staff at Caton house are very caring, friendly and keep us informed of any concerns.). There are plenty of activities for those who are able bodied, sadly our mum isn't one of those, but the staff include her in any celebrations as best they can. We have total faith in the staff and our minds are at rest knowing she is getting the best care at Caton house.

The work they do is so undervalued in society, but not by us, we will be forever grateful for their dedication to good care. Thank you to a very special team of people.

Friendly, caring and knowledgeable staff. Flexible visiting hours. 5 star service over 5 years.

Caton House continues to display excellent standards of care & compassion. All due to the excellent staff. Mom is very happy and settled special thanks and mention to the excellent entertainment team.

I have always found that all staff are superb they are professional, polite and answer any questions in an understanding and sympathetic manner.

The staff are superb! They listen to our concerns and my friends too. Room is always smart, tidy and very clean - every visit! With their care, she is afe, support and well cared for. She always said she was never going into a care home but Caton House has proved her wrong. She really likes all the care and fuss.

I would like to thank all the taff for the family BBQ held on Saturday 16th August. The food and drink provided was very good and plentiful. The staff were very helpful and polite. I know my mum enjoyed the event and I am sure many other residents did too.

I would like to call out one gentleman as a fantastic member of the Caton House team. We were looked after by him when we brought mum's brother to visit. I honestly feel my mother would be far less happy without his care and attention

Had such a lovely lunch with my mother in law today. Her brother came to visit too, which she absolutely loved. One member of staff made the whole experience wonderful - he was so welcoming, took great care of us, and even sat down for a proper chat, which made it feel extra special.

The standards have got worse since I came here. The food has got worse. The nursing staff who are here are good but there are not enough of them. The cleaning staff have improved. Food is served on cold plates!

This review relates to the Day Centre not the Care Home. My wife has attended the Day Centre one or two times a week for over three years. Overall facilities and staff are good with room for improvement.The Day Centre struggles with attracting people to attend which is surprising in view of the lack of options locally. However the Local Authority do not tend to promote Caton House as they have there own Council run facility and this may be a factor. Caton House has recently had a new manager and there are signs of improvement so in fairness we should give them 3-6 months to see how things are then.The staff at the Day Centre are generally very friendly ,helpful and hard working.

Generally, a very good experience over the last two years. Care is great and all carers are polite, efficient and attentive. Always dealing with any problems. Food is probably the only problem for long term residents. More fresh fruit and salads needed!

Our friend's care seems to be pretty good.

I was told in no uncertain terms that I had to get the room cleared within 24 hours or else the NHS would be presented with another bill, yes, not even 30 minutes had passed from my being shown my Mother's now lifeless body to being served that demand before promptly being shown the door.

The staff at Caton House are very well-trained and caring. They do a really good job looking after the residents' health and well being. Thanks to them, I feel confident that my mother is safe and in the best environment for her.

The carers had gone to a lot of effort and showed the usual high standards of care and compassion I have come to expect from all who work at Caton House.

Caton House is very caring and the staff very helpful.

My mother's health has deteriorated recently and she has become bed-bound. I know she is receiving the care and support that she needs from the staff, and that she would not wish to be anywhere else.