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Vicarage Wood, Harlow, CM20 3HD
View Full Details of Ashlyn Care HomeLatest Reviews for Ashlyn Care Home
29 September 2025
After the most stressful year looking after my cousin who is only 62, the relief of knowing he is now safe, very well cared for and most importantly happy is a huge relief for everyone. We wasn't sure how it would work out but with help from the staff my cousin is now settled in his new home , we have made his room his own, nothing is too much trouble when I've asked. He was very reliant on me with 60 or more calls a day even with seeing him daily , no more. Ashlyn's is perfect for him, very clean, he loves the food and he is no longer lonely at any time . All the staff are very helpful, the managers door is always open which for me is a must . I understand that some days he may not be as happy but I know that having the care staff around 24,7 , will help with any worries he has.
25 September 2025
My mum has been a resident here for the last year. She always feels safe and happy. She loves the activities every day and will be in the lounge from first thing in the morning until bed time. My mum is very sociable and has made friends with other residents. The staff are amazing and my mum has nothing but praise and affection for them. Her general health has improved so much from being in Ashlyn's and she is so much stronger than when she first moved in last year. As her daughter I couldn't ask for anything more than seeing my mum so happy living here & knowing she is safe
16 September 2025
I can tell you in less than 200 words. Ashyln Care Home, in my opinion, is the best; it has turned itself around in the last few months. Nothing is too much trouble for them. I feel that it is the little things that they do that make it so special; they deserve a better rating than good.
21 August 2025
This home is amazing, my mum is safe, looked after so well. The staff care so much, and work so hard. This place takes away my stress as I know how well looked after my mum is. It is a home from home just as it should be
19 August 2025
We couldn't be more grateful for the exceptional care our loved one has received at Ashlyns. From the moment we first visited, we were welcomed with kindness, professionalism, and genuine compassion. The staff go above and beyond-not only meeting physical needs, but also offering emotional support and companionship. The atmosphere is always clean, comfortable, and homely. There's a real sense of community here, with engaging activities, freshly prepared meals, and a team that truly treats residents like family. Communication with the family is excellent; we are always kept informed and involved. It gives us peace of mind to know our loved one is in such capable and caring hands. Thank you to everyone at Ashlyns for the dignity, respect, and love you show every day.
19 August 2025
The staff at Ashlyn are kind, friendly and attention to helping my mum is fantastic. They are also very friendly to the family members which make us feel reasured that my mum is being looked after as best she can be. I have no worries about mum living there, so i can relax and have i have a peace of mind when I go on holiday. Ashlyns feels like a home and mum and the family feel like we are part of the Ashlyns family.
11 June 2025
I'm not a resident of Ashlyn Care home but our friend is and from the visits I've made over the last month, all of the staff appear to be dedicated to their work and are always friendly, thoroughly professional and willing to help residents and visitors in any way they can. Even with my limited experience from what I've seen, the care the residents receive is outstanding and I would recommend Ashlyn to anyone in need of a care home.
11 June 2025
My father went into Ashlyn Care Home initially for respite but he is now due to become a permanent resident, he has dementia and all the staff look after him very well. They are caring and professional and nothing seems too much trouble for them. My father has started to eat much better since being in the home and he has made some real connections with the staff, which is wonderful.
20 May 2025
I've always found the staff friendly and obliging. Nothing ever a problem. My relative is very happy in there. Great work by all, if I ever know anyone that need a care home I would always recommend ashlyn.
09 May 2025
My aunt has lived at Ashlyn house for 18 months, she was quite poorly when she arrived from hospital, but with wonderful care from exceptional staff she is thriving, and today celebrated her 100th birthday, to say the staff and community went above and beyond today was an understatement, all we can say is a massive thank you to everyone, bringing our aunt here was the best decision we've made
25 June 2024
As always I have enjoyed my stay here. The staff are always friendly and welcoming. The food choices could be better.
05 December 2023
My mother came to Ashlyn's for one week's respite. When I was visiting and researching a home for her, I was immediately struck by how friendly all the staff were, how well they seemed to know their residents and interacted with them/ When my mum came for her respite, there was initially a problem with the bed, but it was sorted out immediately, and the staff were amazing. The manager, deputy manager and receptionists all spoke to me and made sure I was happy. They were so helpful and friendly.
23 November 2023
I am overall happy with my mum's care, but on occasions as she is immobile she has to wait to go to the bathroom, which I find frustrating. I think there should be more carers and equipment in the home. The ones who are there are brilliant. Sadly, a lot of carers have left, which is a great shame. Also more tea and coffee should be provided.
16 October 2023
Ashlyn Care Home has been a godsend. The staff are amazing, so caring, funny and helpful, they all go above and beyond. I love visiting my father-in-law, knowing he is happy and content. The home is always clean and put on activities for the residents.
12 September 2023
Thank you for a pleasant stay. Well looked after, miss you on leaving. The kindness of the staff, care and expertise goes a long way.
12 September 2023
Ashlyn Care Home offer one service which goes above and beyond! My mother is safe and well looked after. I cannot fault the team at Ashlyn.
22 June 2023
A well run caring home with excellent staff.
30 May 2023
I honestly feel like Ashlyn Care Home has saved my mums life. I've seen such a change in her she has put on weight thanks to the great food and regular meals which she didn't do for herself at home. Her mental health has improved thanks to regular stimulation from the chats with staff and events the home plans. She wasn't keen to go into a home to start but now she has a new lease of life and is very happy being part of the Ashlyn family. All the staff we meet are friendly and helpful and were great with advice for me when my mum first arrived. I really can't thank them all enough they do an amazing job despite it being very challenging at times.
06 March 2023
We are very happy with Ashlyns. Our mu has settled in well. We find the staff from reception, domestic and care all very pleasant and helpful to us. Mum has got quite attached to some of the cares, who are very patient with her so it's been sad to see one or two of them leave.
03 January 2023
We always get a warm welcome when we arrive to see Mum. Staff are very helpful from all departments. We are listened to and action is taken when we have any concerns. Mum has not been so contented for a number of years, so thank you Ashlyn's, for your professional care, support and love for my mum. We know it is not always easy!
Latest Reviews for Ashlyn Care Home
29 September 2025
After the most stressful year looking after my cousin who is only 62, the relief of knowing he is now safe, very well cared for and most importantly happy is a huge relief for everyone. We wasn't sure how it would work out but with help from the staff my cousin is now settled in his new home , we have made his room his own, nothing is too much trouble when I've asked. He was very reliant on me with 60 or more calls a day even with seeing him daily , no more. Ashlyn's is perfect for him, very clean, he loves the food and he is no longer lonely at any time . All the staff are very helpful, the managers door is always open which for me is a must . I understand that some days he may not be as happy but I know that having the care staff around 24,7 , will help with any worries he has.
25 September 2025
My mum has been a resident here for the last year. She always feels safe and happy. She loves the activities every day and will be in the lounge from first thing in the morning until bed time. My mum is very sociable and has made friends with other residents. The staff are amazing and my mum has nothing but praise and affection for them. Her general health has improved so much from being in Ashlyn's and she is so much stronger than when she first moved in last year. As her daughter I couldn't ask for anything more than seeing my mum so happy living here & knowing she is safe
16 September 2025
I can tell you in less than 200 words. Ashyln Care Home, in my opinion, is the best; it has turned itself around in the last few months. Nothing is too much trouble for them. I feel that it is the little things that they do that make it so special; they deserve a better rating than good.
21 August 2025
This home is amazing, my mum is safe, looked after so well. The staff care so much, and work so hard. This place takes away my stress as I know how well looked after my mum is. It is a home from home just as it should be
19 August 2025
We couldn't be more grateful for the exceptional care our loved one has received at Ashlyns. From the moment we first visited, we were welcomed with kindness, professionalism, and genuine compassion. The staff go above and beyond-not only meeting physical needs, but also offering emotional support and companionship. The atmosphere is always clean, comfortable, and homely. There's a real sense of community here, with engaging activities, freshly prepared meals, and a team that truly treats residents like family. Communication with the family is excellent; we are always kept informed and involved. It gives us peace of mind to know our loved one is in such capable and caring hands. Thank you to everyone at Ashlyns for the dignity, respect, and love you show every day.
19 August 2025
The staff at Ashlyn are kind, friendly and attention to helping my mum is fantastic. They are also very friendly to the family members which make us feel reasured that my mum is being looked after as best she can be. I have no worries about mum living there, so i can relax and have i have a peace of mind when I go on holiday. Ashlyns feels like a home and mum and the family feel like we are part of the Ashlyns family.
11 June 2025
I'm not a resident of Ashlyn Care home but our friend is and from the visits I've made over the last month, all of the staff appear to be dedicated to their work and are always friendly, thoroughly professional and willing to help residents and visitors in any way they can. Even with my limited experience from what I've seen, the care the residents receive is outstanding and I would recommend Ashlyn to anyone in need of a care home.
11 June 2025
My father went into Ashlyn Care Home initially for respite but he is now due to become a permanent resident, he has dementia and all the staff look after him very well. They are caring and professional and nothing seems too much trouble for them. My father has started to eat much better since being in the home and he has made some real connections with the staff, which is wonderful.
20 May 2025
I've always found the staff friendly and obliging. Nothing ever a problem. My relative is very happy in there. Great work by all, if I ever know anyone that need a care home I would always recommend ashlyn.
09 May 2025
My aunt has lived at Ashlyn house for 18 months, she was quite poorly when she arrived from hospital, but with wonderful care from exceptional staff she is thriving, and today celebrated her 100th birthday, to say the staff and community went above and beyond today was an understatement, all we can say is a massive thank you to everyone, bringing our aunt here was the best decision we've made
25 June 2024
As always I have enjoyed my stay here. The staff are always friendly and welcoming. The food choices could be better.
05 December 2023
My mother came to Ashlyn's for one week's respite. When I was visiting and researching a home for her, I was immediately struck by how friendly all the staff were, how well they seemed to know their residents and interacted with them/ When my mum came for her respite, there was initially a problem with the bed, but it was sorted out immediately, and the staff were amazing. The manager, deputy manager and receptionists all spoke to me and made sure I was happy. They were so helpful and friendly.
23 November 2023
I am overall happy with my mum's care, but on occasions as she is immobile she has to wait to go to the bathroom, which I find frustrating. I think there should be more carers and equipment in the home. The ones who are there are brilliant. Sadly, a lot of carers have left, which is a great shame. Also more tea and coffee should be provided.
16 October 2023
Ashlyn Care Home has been a godsend. The staff are amazing, so caring, funny and helpful, they all go above and beyond. I love visiting my father-in-law, knowing he is happy and content. The home is always clean and put on activities for the residents.
12 September 2023
Thank you for a pleasant stay. Well looked after, miss you on leaving. The kindness of the staff, care and expertise goes a long way.
12 September 2023
Ashlyn Care Home offer one service which goes above and beyond! My mother is safe and well looked after. I cannot fault the team at Ashlyn.
22 June 2023
A well run caring home with excellent staff.
30 May 2023
I honestly feel like Ashlyn Care Home has saved my mums life. I've seen such a change in her she has put on weight thanks to the great food and regular meals which she didn't do for herself at home. Her mental health has improved thanks to regular stimulation from the chats with staff and events the home plans. She wasn't keen to go into a home to start but now she has a new lease of life and is very happy being part of the Ashlyn family. All the staff we meet are friendly and helpful and were great with advice for me when my mum first arrived. I really can't thank them all enough they do an amazing job despite it being very challenging at times.
06 March 2023
We are very happy with Ashlyns. Our mu has settled in well. We find the staff from reception, domestic and care all very pleasant and helpful to us. Mum has got quite attached to some of the cares, who are very patient with her so it's been sad to see one or two of them leave.
03 January 2023
We always get a warm welcome when we arrive to see Mum. Staff are very helpful from all departments. We are listened to and action is taken when we have any concerns. Mum has not been so contented for a number of years, so thank you Ashlyn's, for your professional care, support and love for my mum. We know it is not always easy!