Submit a Review for Heron Court
198 Brentwood Road, Herongate, Brentwood, CM13 3PN
View full details of Heron CourtLatest Reviews for Heron Court
13 February 2026
When visiting Heron Court, the staff are always extremely friendly and welcoming. Several friends have commented on the activities that take place, and that there always seems something on everyday. Management are always contactable and easy to talk to should we need to.
13 February 2026
The team at Heron Court are so kind to my mum and always make it fun for the residents. My mum went on a trip to a Tea Dance last week and has been out for lunch today. The staff are very welcoming and it has a very homely feel as you walk through the door. The activities in house are great - Bingo,
exercise, etc.
Thank you to everyone at Heron Court for their continued hard work!
23 December 2025
Wow - what a place! Heron Court came into our lives quite unexpectedly and not for the best reasons. From the first phone call to the final time I walked out the door, I was only met with kindness, care and concern. My dad spent his last 5 weeks here and although it was hard, the team never gave up
and did all they could to make him comfortable and feel loved to the very end. It is not often that people and places have such a profound effect on you but Heron Court and the team will always hold a special place in my heart and I honestly cannot thank them enough. Thank you Heron Court for your kindness, compassion and patience, I cannot recommend you highly enough.
03 December 2025
Our dad was at Heron Court for nearly 3 years. Can only say how grateful we were for his care. They also really looked after mum when she visited dad. The staff were wonderful from start to finish. Highly recommend.
08 October 2025
A hidden gem! The staff are extremely professional, caring and go above and beyond to help ensure that your loved ones are happy. The care my mother has received has been 'top-notch'. In fact, every single member of staff, whatever their role, is amazing. They also support you as a family & we have
definitely needed that! My Mother is very happy with the care she has received and often remarks on just how lovely all the staff are to her.
23 September 2025
My mum received excellent care and compassion whilst she was a resident at Heron Court.
Staff and particularly management were always there to answer any queries I had .
Cannot fault them and I would recommend them to anyone who is thinking about a placement there .
23 September 2025
As always all the staff work tirelessly to provide the very best in care for the residents.I visit quite regularly and it always impresses me and my family how Heron Court is run with the care of the residents being the most important factor.
29 July 2025
My dad has been a resident at Heron Court since November and we couldn't be happier. The staff have gone above and beyond to ensure he has been cared for with love and dignity. The entertainment staff never disappoint with coming up with some genius game to play or a fun outing. He clearly loves the
food as he has put on some much needed weight and is always busy doing something when we come to see him. Special thank you to two members of staff in particular, you clearly love what you do and we can't thank you enough for for making our dad's time with you fun and letting him nick your lunches and taking him for ice cream!
16 July 2025
Such a welcoming home. Staff really listen to us as a family about needs and wishes. Open visiting hours which makes it so much easier for everyone to visit around work etc. staff are so friendly and helpful.
16 July 2025
The home administrator and the team have always been remarkably kind and professional. Their care and diligence never fails to inspire me. Like so many, having gone through the process of finding a suitable home for a loved one, we found the process to be very positive. Highly recommended.
16 July 2025
We had another family member living at Heron Court. So we knew this was the right place for dad to be.
From day one, the staff could not have been kinder and more welcoming to Dad, and to us, his family. All the staff actively engage with him, spend time chatting with him, and care for and look
after him. He seems very happy and settled in Heron Court, and this has made it far less stressful to admit him. A huge thank you to the manager and all the team for their help.
14 July 2025
Heron Court and the home administrator specifically put me at so much ease caring for my dad with dementia. He feels so calm in the home and they genuinely care for the residents which is so rare to find . Thank you for all you do for us and my Dad!
11 July 2025
Heron court cared for my uncle for over 10 years and now my dad is a resident. There are a lot of staff still there and this proves how well the home is managed. All staff are so welcoming and go above and beyond. There are activities to help keep the residents active and alert.
10 July 2025
The home have taken such amazing care of my grandad with his dementia and it truly is a wonderful place! The staff are so friendly and supportive and have a real passion for the care of their residents
23 May 2025
My Dad was admitted to Heron Court between 20th March and 30th April for respite care, as my Mum was convalescing post-operation at home. From day one, the staff could not have been kinder and more welcoming to Dad, and to us, his family. Whilst my Dad preferred to stay in his room most of the
time as he has mobility issues, all the staff actively engaged with him, spent time chatting with him, and cared for and looked after him. He was very happy in Heron Court, and this made it far less stressful to admit him, albeit only for a short time.
Huge thank you to the manager and all the team for their help and understanding - THANK YOU !!
16 May 2025
Just moved my Mother in Law into Heron Court as the care home she was in was not meeting her needs. She was being neglected.
What a difference from the minute we walked in we were warmly greeted by staff members. Mum actually smiled at them, the first smile for a long time.
Mum has always liked
her own company and is not good at mixing but they took her into the dining room to eat in her wheelchair.
This in it self is a landmark as she has been bed bound for weeks . A shower hair wash etc was planned and we left her there .
When we visited the following day we saw MUM transformed clean and taking it all in sat in the lounge.
It's early days for us a family but what a excellent start in Heron Court. Seeing her in their VE DAY VIDEO singing outside in the garden is amazing for us as a family. It's a totally different life for her now. At the moment the family are so relieved to have found Heron Court.
12 March 2025
Mum has been at Heron Court for a year now which has gone so quickly! She is settled now and says she is happy and has no complaints as the staff look after her. She isnt one for joining in but she does occasionally which is lovely to see. The staff are all very kind and friendly and look like they
enjoy working there and always make an effort to dress up when there is a party happening. Thank you all for caring for mum we really appreciate your hard work. Ps whens the next quiz ??
06 March 2025
We were worried about putting mum in a home, because she never wanted to very independent.
But the staff have been wonderful it took a while for mum to settle but it is the illness that changes her.
We are very pleased with the home.
20 January 2025
The home made a real effort at Christmas and we had some happy events like dancing, teas, cheeses, quizzes and Christmas music. The staff also dressed up and gave each resident a present. The staff member as Father Christmas was amazing.
26 November 2024
Fabulous staff, beautiful home and gardens. Can't recommend enough. 5 star. Thank you.
Latest Reviews for Heron Court
13 February 2026
When visiting Heron Court, the staff are always extremely friendly and welcoming. Several friends have commented on the activities that take place, and that there always seems something on everyday. Management are always contactable and easy to talk to should we need to.
13 February 2026
The team at Heron Court are so kind to my mum and always make it fun for the residents. My mum went on a trip to a Tea Dance last week and has been out for lunch today. The staff are very welcoming and it has a very homely feel as you walk through the door. The activities in house are great - Bingo,
exercise, etc.
Thank you to everyone at Heron Court for their continued hard work!
23 December 2025
Wow - what a place! Heron Court came into our lives quite unexpectedly and not for the best reasons. From the first phone call to the final time I walked out the door, I was only met with kindness, care and concern. My dad spent his last 5 weeks here and although it was hard, the team never gave up
and did all they could to make him comfortable and feel loved to the very end. It is not often that people and places have such a profound effect on you but Heron Court and the team will always hold a special place in my heart and I honestly cannot thank them enough. Thank you Heron Court for your kindness, compassion and patience, I cannot recommend you highly enough.
03 December 2025
Our dad was at Heron Court for nearly 3 years. Can only say how grateful we were for his care. They also really looked after mum when she visited dad. The staff were wonderful from start to finish. Highly recommend.
08 October 2025
A hidden gem! The staff are extremely professional, caring and go above and beyond to help ensure that your loved ones are happy. The care my mother has received has been 'top-notch'. In fact, every single member of staff, whatever their role, is amazing. They also support you as a family & we have
definitely needed that! My Mother is very happy with the care she has received and often remarks on just how lovely all the staff are to her.
23 September 2025
My mum received excellent care and compassion whilst she was a resident at Heron Court.
Staff and particularly management were always there to answer any queries I had .
Cannot fault them and I would recommend them to anyone who is thinking about a placement there .
23 September 2025
As always all the staff work tirelessly to provide the very best in care for the residents.I visit quite regularly and it always impresses me and my family how Heron Court is run with the care of the residents being the most important factor.
29 July 2025
My dad has been a resident at Heron Court since November and we couldn't be happier. The staff have gone above and beyond to ensure he has been cared for with love and dignity. The entertainment staff never disappoint with coming up with some genius game to play or a fun outing. He clearly loves the
food as he has put on some much needed weight and is always busy doing something when we come to see him. Special thank you to two members of staff in particular, you clearly love what you do and we can't thank you enough for for making our dad's time with you fun and letting him nick your lunches and taking him for ice cream!
16 July 2025
Such a welcoming home. Staff really listen to us as a family about needs and wishes. Open visiting hours which makes it so much easier for everyone to visit around work etc. staff are so friendly and helpful.
16 July 2025
The home administrator and the team have always been remarkably kind and professional. Their care and diligence never fails to inspire me. Like so many, having gone through the process of finding a suitable home for a loved one, we found the process to be very positive. Highly recommended.
16 July 2025
We had another family member living at Heron Court. So we knew this was the right place for dad to be.
From day one, the staff could not have been kinder and more welcoming to Dad, and to us, his family. All the staff actively engage with him, spend time chatting with him, and care for and look
after him. He seems very happy and settled in Heron Court, and this has made it far less stressful to admit him. A huge thank you to the manager and all the team for their help.
14 July 2025
Heron Court and the home administrator specifically put me at so much ease caring for my dad with dementia. He feels so calm in the home and they genuinely care for the residents which is so rare to find . Thank you for all you do for us and my Dad!
11 July 2025
Heron court cared for my uncle for over 10 years and now my dad is a resident. There are a lot of staff still there and this proves how well the home is managed. All staff are so welcoming and go above and beyond. There are activities to help keep the residents active and alert.
10 July 2025
The home have taken such amazing care of my grandad with his dementia and it truly is a wonderful place! The staff are so friendly and supportive and have a real passion for the care of their residents
23 May 2025
My Dad was admitted to Heron Court between 20th March and 30th April for respite care, as my Mum was convalescing post-operation at home. From day one, the staff could not have been kinder and more welcoming to Dad, and to us, his family. Whilst my Dad preferred to stay in his room most of the
time as he has mobility issues, all the staff actively engaged with him, spent time chatting with him, and cared for and looked after him. He was very happy in Heron Court, and this made it far less stressful to admit him, albeit only for a short time.
Huge thank you to the manager and all the team for their help and understanding - THANK YOU !!
16 May 2025
Just moved my Mother in Law into Heron Court as the care home she was in was not meeting her needs. She was being neglected.
What a difference from the minute we walked in we were warmly greeted by staff members. Mum actually smiled at them, the first smile for a long time.
Mum has always liked
her own company and is not good at mixing but they took her into the dining room to eat in her wheelchair.
This in it self is a landmark as she has been bed bound for weeks . A shower hair wash etc was planned and we left her there .
When we visited the following day we saw MUM transformed clean and taking it all in sat in the lounge.
It's early days for us a family but what a excellent start in Heron Court. Seeing her in their VE DAY VIDEO singing outside in the garden is amazing for us as a family. It's a totally different life for her now. At the moment the family are so relieved to have found Heron Court.
12 March 2025
Mum has been at Heron Court for a year now which has gone so quickly! She is settled now and says she is happy and has no complaints as the staff look after her. She isnt one for joining in but she does occasionally which is lovely to see. The staff are all very kind and friendly and look like they
enjoy working there and always make an effort to dress up when there is a party happening. Thank you all for caring for mum we really appreciate your hard work. Ps whens the next quiz ??
06 March 2025
We were worried about putting mum in a home, because she never wanted to very independent.
But the staff have been wonderful it took a while for mum to settle but it is the illness that changes her.
We are very pleased with the home.
20 January 2025
The home made a real effort at Christmas and we had some happy events like dancing, teas, cheeses, quizzes and Christmas music. The staff also dressed up and gave each resident a present. The staff member as Father Christmas was amazing.
26 November 2024
Fabulous staff, beautiful home and gardens. Can't recommend enough. 5 star. Thank you.