Submit a Review for Honey Lane Care Home
Honey Lane, Waltham Abbey, EN9 3BA
View full details of Honey Lane Care HomeLatest Reviews for Honey Lane Care Home
27 May 2026
The care home regularly checks if the family is happy with Mum's care plan and activities that the care home provide. The events with live music and food is excellent. Mum was really happy at the Mother's Day afternoon tea party that the care home put on. She kept singing and dancing along to the
music in her seat. The care home really made it a special day for the residents and family. Mum is really happy at Honey Lane Care Home. All the carers work hard, and go above and beyond. The cooks provide the most amazing food, especially their cakes!!!
20 May 2026
We are so pleased with Honey Lane Care Home , our Uncle now lives here and he absolutely loves the home especially the carers.There is nothing the home wouldn't do for the residents which makes it very easy for us. Thank you all so much
16 May 2026
Mum has been a resident for only a couple of months, but in that time she has settled easily into her new situation. All the staff, whatever their role within the home are caring and supportive of the residents, and who very quickly understood Mum's needs and ways to keep her relaxed and in good
spirits by involving her in the many and various in-house activities and trips to local places of interest.
That care and support also extends to the family members. Personally,I am greeted by name and more often than not, directed to where I'll find Mum in the home. This gives me the confidence that all staff have a degree of oversight and care for all residents. This in turn ensures any personal call alarm ,issue or problem is resolved very quickly.
Overall I and other family members are very happy with the care and respect and support Mum receives at the home.
13 May 2026
The staff are very caring and go out of their way to make our mother as happy and comfortable as possible. Also upon visiting the staff are very welcoming and are always happy to discuss any queries. Overall very pleased with Honey Lane.
13 May 2026
Staff are very professional , helpful
Polite at all times
Keep me informed if there are any problems
The only complaint is to do with Laundry
My Sister seems to be wearing some body
else's clothes , even though hers have her
name in.
27 January 2026
My sister moved into Honey Lane in September 2025. After viewing four care homes, we instantly had a very good feeling about this one - and it has exceeded our expectations in every way.
The home has a warm, homely atmosphere, with very clean and spacious rooms. The staff are truly wonderful:
caring, welcoming, and attentive. My sister settled in quickly and is extremely happy, which brings so much comfort to her family and friends.
The social side of Honey Lane is fantastic. She has enjoyed numerous day trips on the home's minibus, has her hair and nails done weekly, and loves the regular music events. There are so many daily activities to take part in, and she has embraced them all.
We cannot fault Honey Lane. Knowing my sister is safe, happy, and well cared for.
Thankyou so much to all of the dedicated staff.
23 January 2026
My mum has been a resident at Honey Lane since August 2025. The level of care and activities provided is outstanding. She is well-looked after, safe, cared for, with stimulating activities and social engagement and we have peace of mind. There are activities taking place every morning and afternoon
which provide a wide-range of stimulation, including weekly and fortnightly visits from pets and other animals, a toddler group, karaoke singers, dancers and other special visits. During Christmas there were multiple activities every day with visits from local school children and wonderful decorations. Mum has also been taken out for lunches and visits in the minibus. When she has been taken to hospital, the staff have been excellent in providing care support and communication and settling her back when she returns. The staff are wonderful and many have been there many years, it feels like a family.
21 January 2026
Honey Lane Care Home is the best, the service and staff are 1st class. Always very friendly and helpful. My cousin is so happy here, she has thrived and done so much in the short she has been there.
My cousin's needs are always met and the staff support her in all her needs, whether it's taking her
out on outings, getting her nails done or popping to the shops or just being there when she is confused and upset, they put all our minds at rest knowing she is safe and being well cared for. Her quality of life is so much better now than it was before moving into Honey Lane
21 January 2026
Mum moved into Honey Lane in the summer.
She is well cared for and treated with kindness and respect.
She is encouraged to join in activities but not forced to do anything she doesn't want to.
The staff from the management down the line are hands on and always approachable and friendly.
20 January 2026
I cannot praise Honey Lane enough for their care, attention and respect towards mum. All the staff are so lovely and kind, not only to the residents but also their family members. Mum moved in in November 2025 after a prolonged stay in hospital and, when discharged, was no longer able to live at
home.
When looking at various homes, we were invited along to visit them before deciding. The warmth we received immediately was exactly what was needed, and we knew straight away that that was where we wanted mum to be, and she soon settled in. There are a variety of activities and interactions, or residents can just sit quietly or watch TV. The team all work very hard to maintain a good balance for their residents regarding their care, health and enjoyment of life.
Mum has since been back in hospital, but she is now back at home with them and getting the care and assistance she needs. I can also contact them and visit anytime knowing she is being well looked after.
20 January 2026
The staff are excellent, very friendly and caring. They adapt to the individual residents needs and have exceeded my expectation in the care provided to my friend. The activities are varied including providing regular outing for residents, which is great.
20 January 2026
Honey Lane staff really do care about their residents.
They go above & beyond to make sure that the residents enjoy living there.
My mum is very happy & especially enjoys the varied activities & entertainment on offer.
It's so reassuring to know that she is being cared for day & night.
14 October 2025
My mother has been a resident at Honey Lane Care Home for over a year now, and I cannot praise the team highly enough. The care and attention she receives are consistently of a very high standard, and I have full confidence in the staff who look after her so kindly and respectfully.
Whenever I
raise a matter, the team act quickly, efficiently, and with genuine concern, ensuring that my mother's needs are always prioritised. What stands out most for me, however, is the support they give not only to her but also to me as a family member. Their guidance, reassurance, and willingness to go beyond the basics of care make a real difference during what can often be a challenging time.
Honey Lane is more than just a care home - it feels like a supportive community where both residents and families are treated with dignity, understanding, and compassion. I am truly grateful to the staff for their dedication and the peace of mind they provide.
14 October 2025
My husband has been treated so kindly by the staff who work so hard to care for the residents. We had a lovely little outing together in the mini bus arranged as a little treat. Thank you to all involved in this.
22 September 2025
The care home put on a fantastic carnival for the residents and their families. Some residents were up dancing while others clapped and sang along to the music. It was a lovely sunny day, all the carers were hot, but this did not stop them ensuring everyone had the best time.
26 June 2025
My father had been at Honey Lane for 3 years and we cannot praise the care and support that was given not only to him but to the family as well, they went above and beyond. Due to the dementia we had not seen my father for three years previously, even though we had tried he refused to see us. Under
their care he was reunited with us so we were able to see him to the extent that I took him out to the local pub every week for a meal and a rum and he attended family meals. For this we are so grateful. First of all he refused to come out of his room but again they encouraged him to socialise so that he eventually attended outings out and also sat in the day room. Each of the team that cared for him did so with compassion, patience and kindness. My father got taken to hospital and was placed into ICU, he was accompanied by a carer in the ambulance and waited until we got there. She was lovely and so kind and was upset that she couldn't sit with him. We cannot praise enough.
03 June 2025
My Mother has been a resident at Honey lane for the past 4 years. Due to Her advancing age and dementia. She could no longer look after Herself. She has been well cared for and treated very well despite Her condition. Sadly She is now at end of life phase. We are comforted in the fact that She
is safe and being treated with respect.
31 January 2025
Our mum was admitted to Honey Lane Care home last summer and we were so happy with the care and support she was given. She found it hard to cope with the change at first but the team were very kind and patient with her and she soon settled into the routine. She enjoyed taking part in, or at least
watching, the wide variety of activities put on for the residents. She especially enjoyed the days when the animals came into the home. The staff were always kind and welcoming when the family came to visit mum. I was very impressed that all the carers seemed to know all the residents which made me feel that mum was being looked out for by all the staff. For someone with dementia, it is important that they are able to build up good relationships with the same staff over a period of time and this happened with mum. I would highly recommend Honey Lane. It has a safe and caring environment and the staff are kind and supportive.
15 January 2025
My Brothers and I placed our Mother in the Honey Lane Care home a few years back, when She could no longer fend for herself. We chose Honey Lane based on recommendations from others and their top notch dementia care.
Although 93 years old now, Mum is very happy in the homes happy environment. It
is obvious that all the staff are very caring and professional in their duties and care. This gives my brothers and I perfect peace of mind. Our visits are always very welcoming.
02 January 2025
Honey Lane is a family and all residents are adopted into its care. The staff seem to have tireless patience and empathy with the residents and everyone always seems so positive no matter what the circumstances. I especially appreciate that Dad gets taken out on some occasions and that he is finding
ways to express himself in the crafts activities offered. Dad has not been at Honey Lane long, but I feel he is flourishing in this environment. He is treated with respect and is clearly happy to be given freedom in his own choices. I hope the staff are truly as happy as they appear to be.
Latest Reviews for Honey Lane Care Home
27 May 2026
The care home regularly checks if the family is happy with Mum's care plan and activities that the care home provide. The events with live music and food is excellent. Mum was really happy at the Mother's Day afternoon tea party that the care home put on. She kept singing and dancing along to the
music in her seat. The care home really made it a special day for the residents and family. Mum is really happy at Honey Lane Care Home. All the carers work hard, and go above and beyond. The cooks provide the most amazing food, especially their cakes!!!
20 May 2026
We are so pleased with Honey Lane Care Home , our Uncle now lives here and he absolutely loves the home especially the carers.There is nothing the home wouldn't do for the residents which makes it very easy for us. Thank you all so much
16 May 2026
Mum has been a resident for only a couple of months, but in that time she has settled easily into her new situation. All the staff, whatever their role within the home are caring and supportive of the residents, and who very quickly understood Mum's needs and ways to keep her relaxed and in good
spirits by involving her in the many and various in-house activities and trips to local places of interest.
That care and support also extends to the family members. Personally,I am greeted by name and more often than not, directed to where I'll find Mum in the home. This gives me the confidence that all staff have a degree of oversight and care for all residents. This in turn ensures any personal call alarm ,issue or problem is resolved very quickly.
Overall I and other family members are very happy with the care and respect and support Mum receives at the home.
13 May 2026
The staff are very caring and go out of their way to make our mother as happy and comfortable as possible. Also upon visiting the staff are very welcoming and are always happy to discuss any queries. Overall very pleased with Honey Lane.
13 May 2026
Staff are very professional , helpful
Polite at all times
Keep me informed if there are any problems
The only complaint is to do with Laundry
My Sister seems to be wearing some body
else's clothes , even though hers have her
name in.
27 January 2026
My sister moved into Honey Lane in September 2025. After viewing four care homes, we instantly had a very good feeling about this one - and it has exceeded our expectations in every way.
The home has a warm, homely atmosphere, with very clean and spacious rooms. The staff are truly wonderful:
caring, welcoming, and attentive. My sister settled in quickly and is extremely happy, which brings so much comfort to her family and friends.
The social side of Honey Lane is fantastic. She has enjoyed numerous day trips on the home's minibus, has her hair and nails done weekly, and loves the regular music events. There are so many daily activities to take part in, and she has embraced them all.
We cannot fault Honey Lane. Knowing my sister is safe, happy, and well cared for.
Thankyou so much to all of the dedicated staff.
23 January 2026
My mum has been a resident at Honey Lane since August 2025. The level of care and activities provided is outstanding. She is well-looked after, safe, cared for, with stimulating activities and social engagement and we have peace of mind. There are activities taking place every morning and afternoon
which provide a wide-range of stimulation, including weekly and fortnightly visits from pets and other animals, a toddler group, karaoke singers, dancers and other special visits. During Christmas there were multiple activities every day with visits from local school children and wonderful decorations. Mum has also been taken out for lunches and visits in the minibus. When she has been taken to hospital, the staff have been excellent in providing care support and communication and settling her back when she returns. The staff are wonderful and many have been there many years, it feels like a family.
21 January 2026
Honey Lane Care Home is the best, the service and staff are 1st class. Always very friendly and helpful. My cousin is so happy here, she has thrived and done so much in the short she has been there.
My cousin's needs are always met and the staff support her in all her needs, whether it's taking her
out on outings, getting her nails done or popping to the shops or just being there when she is confused and upset, they put all our minds at rest knowing she is safe and being well cared for. Her quality of life is so much better now than it was before moving into Honey Lane
21 January 2026
Mum moved into Honey Lane in the summer.
She is well cared for and treated with kindness and respect.
She is encouraged to join in activities but not forced to do anything she doesn't want to.
The staff from the management down the line are hands on and always approachable and friendly.
20 January 2026
I cannot praise Honey Lane enough for their care, attention and respect towards mum. All the staff are so lovely and kind, not only to the residents but also their family members. Mum moved in in November 2025 after a prolonged stay in hospital and, when discharged, was no longer able to live at
home.
When looking at various homes, we were invited along to visit them before deciding. The warmth we received immediately was exactly what was needed, and we knew straight away that that was where we wanted mum to be, and she soon settled in. There are a variety of activities and interactions, or residents can just sit quietly or watch TV. The team all work very hard to maintain a good balance for their residents regarding their care, health and enjoyment of life.
Mum has since been back in hospital, but she is now back at home with them and getting the care and assistance she needs. I can also contact them and visit anytime knowing she is being well looked after.
20 January 2026
The staff are excellent, very friendly and caring. They adapt to the individual residents needs and have exceeded my expectation in the care provided to my friend. The activities are varied including providing regular outing for residents, which is great.
20 January 2026
Honey Lane staff really do care about their residents.
They go above & beyond to make sure that the residents enjoy living there.
My mum is very happy & especially enjoys the varied activities & entertainment on offer.
It's so reassuring to know that she is being cared for day & night.
14 October 2025
My mother has been a resident at Honey Lane Care Home for over a year now, and I cannot praise the team highly enough. The care and attention she receives are consistently of a very high standard, and I have full confidence in the staff who look after her so kindly and respectfully.
Whenever I
raise a matter, the team act quickly, efficiently, and with genuine concern, ensuring that my mother's needs are always prioritised. What stands out most for me, however, is the support they give not only to her but also to me as a family member. Their guidance, reassurance, and willingness to go beyond the basics of care make a real difference during what can often be a challenging time.
Honey Lane is more than just a care home - it feels like a supportive community where both residents and families are treated with dignity, understanding, and compassion. I am truly grateful to the staff for their dedication and the peace of mind they provide.
14 October 2025
My husband has been treated so kindly by the staff who work so hard to care for the residents. We had a lovely little outing together in the mini bus arranged as a little treat. Thank you to all involved in this.
22 September 2025
The care home put on a fantastic carnival for the residents and their families. Some residents were up dancing while others clapped and sang along to the music. It was a lovely sunny day, all the carers were hot, but this did not stop them ensuring everyone had the best time.
26 June 2025
My father had been at Honey Lane for 3 years and we cannot praise the care and support that was given not only to him but to the family as well, they went above and beyond. Due to the dementia we had not seen my father for three years previously, even though we had tried he refused to see us. Under
their care he was reunited with us so we were able to see him to the extent that I took him out to the local pub every week for a meal and a rum and he attended family meals. For this we are so grateful. First of all he refused to come out of his room but again they encouraged him to socialise so that he eventually attended outings out and also sat in the day room. Each of the team that cared for him did so with compassion, patience and kindness. My father got taken to hospital and was placed into ICU, he was accompanied by a carer in the ambulance and waited until we got there. She was lovely and so kind and was upset that she couldn't sit with him. We cannot praise enough.
03 June 2025
My Mother has been a resident at Honey lane for the past 4 years. Due to Her advancing age and dementia. She could no longer look after Herself. She has been well cared for and treated very well despite Her condition. Sadly She is now at end of life phase. We are comforted in the fact that She
is safe and being treated with respect.
31 January 2025
Our mum was admitted to Honey Lane Care home last summer and we were so happy with the care and support she was given. She found it hard to cope with the change at first but the team were very kind and patient with her and she soon settled into the routine. She enjoyed taking part in, or at least
watching, the wide variety of activities put on for the residents. She especially enjoyed the days when the animals came into the home. The staff were always kind and welcoming when the family came to visit mum. I was very impressed that all the carers seemed to know all the residents which made me feel that mum was being looked out for by all the staff. For someone with dementia, it is important that they are able to build up good relationships with the same staff over a period of time and this happened with mum. I would highly recommend Honey Lane. It has a safe and caring environment and the staff are kind and supportive.
15 January 2025
My Brothers and I placed our Mother in the Honey Lane Care home a few years back, when She could no longer fend for herself. We chose Honey Lane based on recommendations from others and their top notch dementia care.
Although 93 years old now, Mum is very happy in the homes happy environment. It
is obvious that all the staff are very caring and professional in their duties and care. This gives my brothers and I perfect peace of mind. Our visits are always very welcoming.
02 January 2025
Honey Lane is a family and all residents are adopted into its care. The staff seem to have tireless patience and empathy with the residents and everyone always seems so positive no matter what the circumstances. I especially appreciate that Dad gets taken out on some occasions and that he is finding
ways to express himself in the crafts activities offered. Dad has not been at Honey Lane long, but I feel he is flourishing in this environment. He is treated with respect and is clearly happy to be given freedom in his own choices. I hope the staff are truly as happy as they appear to be.