
Just to know our mother is safe, happy and in a loving caring atmosphere means everything to usCarol N(Daughter of Resident/Service User)

Mum changed, she was the happiest I had seen her in years. This is all thanks to the amazing staff,Dawne W(Daughter of Resident/Service User)

They have a real sense of 'family' and you can see how much they care and love every single residentC S(Daughter of Resident/Service User)

Just to know our mother is safe, happy and in a loving caring atmosphere means everything to usCarol N(Daughter of Resident/Service User)

Mum changed, she was the happiest I had seen her in years. This is all thanks to the amazing staff,Dawne W(Daughter of Resident/Service User)

They have a real sense of 'family' and you can see how much they care and love every single residentC S(Daughter of Resident/Service User)

Honey Lane Care Home provides award-winning, residential care for individuals living with dementia. The home supports those aged under and over 65, including residents with a diagnosis of early-onset dementia or experiencing memory loss.
The skilled care team, led by a qualified Dementia Interpreter, ensures that residents live meaningful lives by receiving person-centred care, stimulation, and social interaction. This is reflected in the home’s numerous award wins, including being national...
Care Provided by Honey Lane Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 41 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Honey Lane Care Home for full pricing details and T&Cs.
Contact Honey Lane Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Carebase
- Private Owned
Person in charge
- Angela Sacks(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
- Number of floors: 1
Room Information
- Single Rooms (41)
Parking
- Large car park
Honey Lane Care Home Reviews (89)
Honey Lane Care Home has a Review Score of 9.9 (9.861) out of 10, based on 21 reviews in the last 2 years.
Over all time Honey Lane Care Home has 89 reviews.
This care home is fabulous, I can't fault them. My friend has been a resident at Honey Lane for approx. 8 months now and has settled in very well. The staff are kind, caring and attentive. They provide lots of different activities for the residents (including outings in their minibus). They also set up various events throughout the year where friends and families can join in. The manager is very hands on and holds regular family meeting where you can hear what's happening and give feedback.
The care home regularly checks if the family is happy with Mum's care plan and activities that the care home provide. The events with live music and food is excellent. Mum was really happy at the Mother's Day afternoon tea party that the care home put on. She kept singing and dancing along to the music in her seat. The care home really made it a special day for the residents and family. Mum is really happy at Honey Lane Care Home. All the carers work hard, and go above and beyond. The cooks provide the most amazing food, especially their cakes!!!
We are so pleased with Honey Lane Care Home , our Uncle now lives here and he absolutely loves the home especially the carers.There is nothing the home wouldn't do for the residents which makes it very easy for us. Thank you all so much
That care and support also extends to the family members. Personally,I am greeted by name and more often than not, directed to where I'll find Mum in the home. This gives me the confidence that all staff have a degree of oversight and care for all residents. This in turn ensures any personal call alarm ,issue or problem is resolved very quickly.
Overall I and other family members are very happy with the care and respect and support Mum receives at the home.
The staff are very caring and go out of their way to make our mother as happy and comfortable as possible. Also upon visiting the staff are very welcoming and are always happy to discuss any queries. Overall very pleased with Honey Lane.
Polite at all times
Keep me informed if there are any problems
The only complaint is to do with Laundry
My Sister seems to be wearing some body
else's clothes , even though hers have her
name in.
Thank you for your kind comments about our team and communication. We appreciate you raising your concern regarding laundry. In a dementia setting, residents can sometimes become attached to, or accidentally wear, another resident's clothing. Our priority is always to avoid causing distress, so...
The home has a warm, homely atmosphere, with very clean and spacious rooms. The staff are truly wonderful: caring, welcoming, and attentive. My sister settled in quickly and is extremely happy, which brings so much comfort to her family and friends.
The social side of Honey Lane is fantastic. She has enjoyed numerous day trips on the home's minibus, has her hair and nails done weekly, and loves the regular music events. There are so many daily activities to take part in, and she has embraced them all.
We cannot fault Honey Lane. Knowing my sister is safe, happy, and well cared for.
Thankyou so much to all of the dedicated staff.
My mum has been a resident at Honey Lane since August 2025. The level of care and activities provided is outstanding. She is well-looked after, safe, cared for, with stimulating activities and social engagement and we have peace of mind. There are activities taking place every morning and afternoon which provide a wide-range of stimulation, including weekly and fortnightly visits from pets and other animals, a toddler group, karaoke singers, dancers and other special visits. During Christmas there were multiple activities every day with visits from local school children and wonderful decorations. Mum has also been taken out for lunches and visits in the minibus. When she has been taken to hospital, the staff have been excellent in providing care support and communication and settling her back when she returns. The staff are wonderful and many have been there many years, it feels like a family.
My cousin's needs are always met and the staff support her in all her needs, whether it's taking her out on outings, getting her nails done or popping to the shops or just being there when she is confused and upset, they put all our minds at rest knowing she is safe and being well cared for. Her quality of life is so much better now than it was before moving into Honey Lane
She is well cared for and treated with kindness and respect.
She is encouraged to join in activities but not forced to do anything she doesn't want to.
The staff from the management down the line are hands on and always approachable and friendly.
I cannot praise Honey Lane enough for their care, attention and respect towards mum. All the staff are so lovely and kind, not only to the residents but also their family members. Mum moved in in November 2025 after a prolonged stay in hospital and, when discharged, was no longer able to live at home.
When looking at various homes, we were invited along to visit them before deciding. The warmth we received immediately was exactly what was needed, and we knew straight away that that was where we wanted mum to be, and she soon settled in. There are a variety of activities and interactions, or residents can just sit quietly or watch TV. The team all work very hard to maintain a good balance for their residents regarding their care, health and enjoyment of life.
Mum has since been back in hospital, but she is now back at home with them and getting the care and assistance she needs. I can also contact them and visit anytime knowing she is being well looked after.
They go above & beyond to make sure that the residents enjoy living there.
My mum is very happy & especially enjoys the varied activities & entertainment on offer.
It's so reassuring to know that she is being cared for day & night.
Whenever I raise a matter, the team act quickly, efficiently, and with genuine concern, ensuring that my mother's needs are always prioritised. What stands out most for me, however, is the support they give not only to her but also to me as a family member. Their guidance, reassurance, and willingness to go beyond the basics of care make a real difference during what can often be a challenging time.
Honey Lane is more than just a care home - it feels like a supportive community where both residents and families are treated with dignity, understanding, and compassion. I am truly grateful to the staff for their dedication and the peace of mind they provide.
My husband has been treated so kindly by the staff who work so hard to care for the residents. We had a lovely little outing together in the mini bus arranged as a little treat. Thank you to all involved in this.
The care home put on a fantastic carnival for the residents and their families. Some residents were up dancing while others clapped and sang along to the music. It was a lovely sunny day, all the carers were hot, but this did not stop them ensuring everyone had the best time.
My father had been at Honey Lane for 3 years and we cannot praise the care and support that was given not only to him but to the family as well, they went above and beyond. Due to the dementia we had not seen my father for three years previously, even though we had tried he refused to see us. Under their care he was reunited with us so we were able to see him to the extent that I took him out to the local pub every week for a meal and a rum and he attended family meals. For this we are so grateful. First of all he refused to come out of his room but again they encouraged him to socialise so that he eventually attended outings out and also sat in the day room. Each of the team that cared for him did so with compassion, patience and kindness. My father got taken to hospital and was placed into ICU, he was accompanied by a carer in the ambulance and waited until we got there. She was lovely and so kind and was upset that she couldn't sit with him. We cannot praise enough.
My Mother has been a resident at Honey lane for the past 4 years. Due to Her advancing age and dementia. She could no longer look after Herself. She has been well cared for and treated very well despite Her condition. Sadly She is now at end of life phase. We are comforted in the fact that She is safe and being treated with respect.
Our mum was admitted to Honey Lane Care home last summer and we were so happy with the care and support she was given. She found it hard to cope with the change at first but the team were very kind and patient with her and she soon settled into the routine. She enjoyed taking part in, or at least watching, the wide variety of activities put on for the residents. She especially enjoyed the days when the animals came into the home. The staff were always kind and welcoming when the family came to visit mum. I was very impressed that all the carers seemed to know all the residents which made me feel that mum was being looked out for by all the staff. For someone with dementia, it is important that they are able to build up good relationships with the same staff over a period of time and this happened with mum. I would highly recommend Honey Lane. It has a safe and caring environment and the staff are kind and supportive.
Although 93 years old now, Mum is very happy in the homes happy environment. It is obvious that all the staff are very caring and professional in their duties and care. This gives my brothers and I perfect peace of mind. Our visits are always very welcoming.
Honey Lane is a family and all residents are adopted into its care. The staff seem to have tireless patience and empathy with the residents and everyone always seems so positive no matter what the circumstances. I especially appreciate that Dad gets taken out on some occasions and that he is finding ways to express himself in the crafts activities offered. Dad has not been at Honey Lane long, but I feel he is flourishing in this environment. He is treated with respect and is clearly happy to be given freedom in his own choices. I hope the staff are truly as happy as they appear to be.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 March 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (11) & Events (1)
- 30 Jul 2026
A Waltham Abbey care home resident and his wife have shared the secret to their long and happy marriage as they celebrated their diamond wedding anniversary surrounded by family and...
- 25 Jun 2026
Residents and team members from Honey Lane Care Home in Waltham Abbey rolled up their sleeves to help protect the coastline by organising a beach litter pick in Southend-on-Sea to...
- 05 Jun 2026
With the support of her Waltham Abbey care home, resident Jayne Emery, is making a genuine contribution to her community through a volunteering role with local charity 3Food4U. Jayne, aged...
- 31 Aug 2026Organiser: Honey Lane Care Home
Awards / Recognitions (27)
- 07 May 2026Recipient: Honey Lane Care Home
- 30 Jan 2026Recipient: Carebase
- 01 Jul 2025Recipient: Honey Lane Care Home
Accreditations
There are no accreditations posted yet for Honey Lane Care Home.
Meet the Team (1)

Our Home Manager Angie joined the Carebase family at Honey Lane in 2013. Showing a natural flair for care, she quickly progressed to the role of Senior before moving in 2015 to our sister home, 1 Sewardstone Close, which cares for adults with an acquired brain injury. Over the course of the next three years, she was promoted from a Team Leader to the home’s Head of Care, working closely with multidisciplinary teams including speech and language therapists and psychologists. Angie returned to Honey Lane in February 2022 as Deputy Manager.
Angie is a Qualified Dementia Interpreter and brings a wealth of experience supporting residents, their families and our teams. She is passionate about truly understanding the differing needs of residents to deliver personalised care that enables them to live well with dementia.
Speaking about her role at Honey Lane, Angie said: “We support residents to live a life which is meaningful to them and one where they are able to spend their time doing the things they love. It’s a privilege to get to know our residents and nothing makes me happier than seeing them content and well looked-after.”
In her spare time, Angie enjoys spending time with friends and family, reading, music, and going to the theatre.
Frequently Asked Questions about Honey Lane Care Home
What types of Care is Honey Lane Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Honey Lane Care Home have?
There are 41 Single Rooms.
What are the Facilities & Services at Honey Lane Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Honey Lane Care Home to the centre of Waltham Abbey?
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Honey Lane Care Home to verify any information. View our terms and conditions. Honey Lane Care Home has an Enhanced Service -more info.