
Just to know our mother is safe, happy and in a loving caring atmosphere means everything to usCarol N(Daughter of Resident/Service User)

Mum changed, she was the happiest I had seen her in years. This is all thanks to the amazing staff,Dawne W(Daughter of Resident/Service User)

They have a real sense of 'family' and you can see how much they care and love every single residentC S(Daughter of Resident/Service User)

Just to know our mother is safe, happy and in a loving caring atmosphere means everything to usCarol N(Daughter of Resident/Service User)

Mum changed, she was the happiest I had seen her in years. This is all thanks to the amazing staff,Dawne W(Daughter of Resident/Service User)

They have a real sense of 'family' and you can see how much they care and love every single residentC S(Daughter of Resident/Service User)

Honey Lane Care Home provides award-winning, residential care for individuals living with dementia. The home supports those aged under and over 65, including residents with a diagnosis of early-onset dementia or experiencing memory loss.
The skilled care team, led by a qualified Dementia Interpreter, ensures that residents live meaningful lives by receiving person-centred care, stimulation, and social interaction. This is reflected in the home’s numerous award wins, including being national...
Care Provided by Honey Lane Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 41 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Honey Lane Care Home for full pricing details and T&Cs.
Contact Honey Lane Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Carebase
- Private Owned
Person in charge
- Angela Sacks(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
- Number of floors: 1
Room Information
- Single Rooms (41)
Parking
- Large car park
Honey Lane Care Home Reviews (89)
Honey Lane Care Home has a Review Score of 9.9 (9.861) out of 10, based on 21 reviews in the last 2 years.
Over all time Honey Lane Care Home has 89 reviews.
My dad was in Honey Lane Care Home when Mum had a fall at home and she decided to join Dad in the home. Which was a really big thing for her. She is a double amputee since the age of 7 so it’s always been hard for her but since going into Honey Lane she is a different person. Always laughing with us and it’s always lovely to visit her. Also, the staff are always on hand for anything we need to be sorted. Mum is a different person now and the staff are encouraging her to join in more, which is happening at Mum's pace. The carers sat with Mum while she watched the link to Dad’s funeral which helped us as a family. They were all there for her, we could not thank the staff enough. When we visit (which is daily) Mum couldn’t praise the staff enough as one leaves the room she always says oh she/he is lovely. Well, they are all lovely here. The cook couldn’t be more helpful as Mum's very fussy with her food but nothing is too much trouble, we can’t thank all the staff for making Mum's stay pleasant.
Every time I go to the home it feels welcoming, comfortable and clean, they hold family events and encourage the family to attend so that they are part of the resident's lives. The staff all know my father-in-law and have a joke with him and a chat as they pass his room. His key worker is a diamond and is brilliant with him.
Would recommend this home for someone you love.
My dad recently came to Honey Lane Care Home, I was very unsure about him going into a care home. However, the care he has received so far is reassuring and the staff are kind and compassionate, not only to my dad but have been to myself too. Always willing to answer any questions I may have about my dad.
The Christmas decorations this year were very festive and amazingly done. There were lots of Christmas festivities for residents to enjoy over the Christmas period from blow up pubs to pantomime, light switch on the list is endless.
The manager has always been welcoming and helpful and likes to engage with residents during a social events or an activity. The food was exceptionally good over the Christmas period. The Staff should be proud of their achievements making Honey Lane a happy, friendly environment.
My mother has been in the care of Honey Lane for several years, the staff have always been friendly and professional and they really care about the residents in their care. Obviously, there have been a few niggles over the years, but the way they have been handled and resolved has always been more than satisfactory. Whenever I visit the property it is always warm, clean and tidy, the residents are generally engaged in some activity with the staff and the atmosphere is friendly and welcoming. The team at Honey Lane has changed but it would appear to me that the company has a policy of recruitment that somehow finds the right people who genuinely care and that always shows in the way they treat their residents and guests. Overall I would say that a five-star review has been earned several times over and I am grateful for the care and compassion they show my mother. Thank you to the team at Honey Lane you really are unsung heroes.
Unfortunately, mummy lost her battle with advanced Alzheimer's on the 1st of December, it was purely her choice to stop eating and drinking and all the staff kept trying to encourage her but Mum had made her mind up and hated losing her mind and dignity in the last year but we are so grateful for Honey Lane for making her smile in the early time she was there. I would definitely recommend this place if you have a loved one with dementia as they really stimulate the residents and care for them.
My mum has been a resident at Honey Lane for nearly five years and the staff have always gone above and beyond in delivering good quality care. The home always keep me informed of any changes in my mum's wellbeing. They also have a very good activity schedule.
I can see that she is stimulated and all her health care needs are met.
She enjoys all the activities are trips out in the minibus and cream tea treats.
In February, my wonderful Mum had a terrible accident at home resulting in the need for 24-hour care due to a deterioration in her mobility. I knew the move would be traumatic for her as she was previously so independent despite her 97 years, but Honey Lane Care Home have made this transition the very best it can be. All the staff from the Manager to the lovely ladies in Housekeeping, are so kind and considerate and treat their residents with kindness at all times. Nothing is too much trouble for anyone, they attend to everyone's needs with a smile on their face and a cheery word too. The most important things for Mum are the constant activities from their regular outings and afternoon teas to having singers visit, they are invaluable and keep her mind stimulated, which is what she has been missing since we lost my Dad in 2020. I'm so impressed with the standard of care given by everyone and feel so lucky to have found this little gem.
Since Dad arrived at Honey Lane on the 30th May 2022 he has been so happy, he said all the carers are so kind and very helpful. Honey Lane also do lots of activities and always arrange days out every week BBQ in good weather and when it’s hot the ice cream van comes and they all get ice creams. Really glad Dad is a resident there.
Mum has lived at Honey lane for nearly 4 years now and she is mostly happy but I do feel she should be a bit more encouraged to come out of her room and join in some of the activities because she spends quite a lot of time in her room which I believe is not good for her and her mobility. I know she can be stubborn but with a little help I’m sure she would enjoy everything.
Thanks so much for your feedback. We are delighted when mum takes part in activities and trips out so, please be assured we will remain committed to giving her some encouragement when needed to ensure she is able to continue to enjoy everything we have going on here at Honey Lane.
Lots of activity for residents and very nice food. All birthdays are enjoyed and celebrated with lovely birthday cakes.
All residents look happy and relaxed.
Since March 2020 the Care Home has had 3 different managers and many of the original staff have left bar a few, including deputy managers! We have seen a massive fall in the actual care of the residents, the activities are almost nonexistent now and I’ve seen firsthand the deterioration of many. It seems the current manager does not actually go out onto the floor and mix with any of the residents at all, when previous managers were very much hands-on and got to know each and every resident and their families that came to visit. Such a shame as the care home had better standards once upon a time. If I could afford to move my loved one now, I would.
We’re so saddened to read your thoughts and would urge you to come and speak to us. We understand the past couple of years have been difficult for our family members due to government changes to visiting guidance which has led to less opportunity to see how we care for your loved one. I would hope...
I took my Mum to visit her sister who hadn't been able to visit for more time than we would have liked due to two house moves out of the area. However, we knew my Aunt would be very well cared for and it was lovely to be welcomed by the staff.
My Aunt was warmly dressed and taking part in a music activity in the day room, which she thoroughly enjoys. We went to her room which was as clean and tidy as ever and spent several hours with her.
My Mum was very happy to see her looking so well, with neat hair and nicely cared for fingernails. She was happy and calm.
An enjoyable visit all round.
I am truly grateful to all the staff for the love and care that is provided to my dad. My dad is provided with stimulating activities which he would not have experienced at home and family members are always welcomed. I would highly recommend Honey Lane Care Home.
Honey Lane worked with us to make my parents arrival as easy as possible they talked us through every stage. They genuinely care about everyone and nothing is too much to ask of any of the team at any time day or night.
Just to know our mother is safe, happy and in a loving caring atmosphere means everything to us. We can’t thank everyone at Honey Lane enough for everything they do. They really are worth their weight in gold as nothing is too much for them. We feel our Mum deserves and is getting the very best. Thank you again.
They always have a smile and time for any questions.
During this difficult time, they have continued to provide the best care and keep the family informed and up to date with changes.
The home is very well managed with a very settled caring and committed staff team. They are invariably friendly and helpful. The home provides a stimulating and warm and friendly environment with a happy atmosphere. My aunt lived there for 8 years and she celebrated her 100th birthday there in March with a 'lockdown' party. The home has so far remained covid-free during the pandemic!
My dad has been at Honey Lane for just over a year. The care he receives is second to none - I think the only thing better is the love and kindness shown to him. We feel so lucky that he is at Honey Lane where it feels like one big happy family home. Thank you to you all.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 March 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (11) & Events (1)
- 30 Jul 2026
A Waltham Abbey care home resident and his wife have shared the secret to their long and happy marriage as they celebrated their diamond wedding anniversary surrounded by family and...
- 25 Jun 2026
Residents and team members from Honey Lane Care Home in Waltham Abbey rolled up their sleeves to help protect the coastline by organising a beach litter pick in Southend-on-Sea to...
- 05 Jun 2026
With the support of her Waltham Abbey care home, resident Jayne Emery, is making a genuine contribution to her community through a volunteering role with local charity 3Food4U. Jayne, aged...
- 31 Aug 2026Organiser: Honey Lane Care Home
Awards / Recognitions (27)
- 07 May 2026Recipient: Honey Lane Care Home
- 30 Jan 2026Recipient: Carebase
- 01 Jul 2025Recipient: Honey Lane Care Home
Accreditations
There are no accreditations posted yet for Honey Lane Care Home.
Meet the Team (1)

Our Home Manager Angie joined the Carebase family at Honey Lane in 2013. Showing a natural flair for care, she quickly progressed to the role of Senior before moving in 2015 to our sister home, 1 Sewardstone Close, which cares for adults with an acquired brain injury. Over the course of the next three years, she was promoted from a Team Leader to the home’s Head of Care, working closely with multidisciplinary teams including speech and language therapists and psychologists. Angie returned to Honey Lane in February 2022 as Deputy Manager.
Angie is a Qualified Dementia Interpreter and brings a wealth of experience supporting residents, their families and our teams. She is passionate about truly understanding the differing needs of residents to deliver personalised care that enables them to live well with dementia.
Speaking about her role at Honey Lane, Angie said: “We support residents to live a life which is meaningful to them and one where they are able to spend their time doing the things they love. It’s a privilege to get to know our residents and nothing makes me happier than seeing them content and well looked-after.”
In her spare time, Angie enjoys spending time with friends and family, reading, music, and going to the theatre.
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