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Honey Lane Care Home

Honey Lane, Waltham Abbey, Essex EN9 3BA
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Just to know our mother is safe, happy and in a loving caring atmosphere means everything to usCarol N(Daughter of Resident/Service User)
Honey Lane Care Home, Waltham Abbey
Mum changed, she was the happiest I had seen her in years. This is all thanks to the amazing staff,Dawne W(Daughter of Resident/Service User)
Honey Lane Care Home, Waltham Abbey
They have a real sense of 'family' and you can see how much they care and love every single residentC S(Daughter of Resident/Service User)
Honey Lane Care Home, Waltham Abbey

Honey Lane Care Home provides award-winning, residential care for individuals living with dementia. The home supports those aged under and over 65, including residents with a diagnosis of early-onset dementia or experiencing memory loss.

The skilled care team, led by a qualified Dementia Interpreter, ensures that residents live meaningful lives by receiving person-centred care, stimulation, and social interaction. This is reflected in the home’s numerous award wins, including being national...  

Care Provided by Honey Lane Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Dementia CareFrom £1,550N/A

Contact Honey Lane Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Angela Sacks(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (41)

Parking

  • Large car park

Honey Lane Care Home Reviews (89)

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9.9

Honey Lane Care Home has a Review Score of 9.9 (9.861) out of 10, based on 21 reviews in the last 2 years. Over all time Honey Lane Care Home has 89 reviews.

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Showing 89 reviews matching selected criteria
Review from S L (Daughter of Resident) published on 10 May 2017 Submitted via Postal Card
Overall Experience

My mum has been a resident at Honey Lane Care Home since September 2015. The care she receives is excellent. Her needs are met and she is always treated with dignity and respect. The carers are so kind and they genuinely care about my mum's wellbeing and happiness. Nothing is ever too much trouble. Honey Lane is a very special place!

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Review from C F (Sister of Resident) published on 10 May 2017 Submitted via Postal Card
Overall Experience

The home is very nice and all the staff are very caring, sociable and kind. They are helpful to visitors and residents and whenever I have visited which is usually twice a week they are all helpful to all. Seeing how thoughtful they are to the residents makes the relatives feel secure that their loved ones are being looked after.

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Review from Kristin D (Daughter of Resident) published on 29 March 2017 Submitted via Postal Card
Overall Experience

My dad says, "it's a good place to be". The people are kind and the food is nice. My father was an independent man until last year and it was very difficult as a family to accept he needed to be in a care home. We couldn't wish for him to be in a better place, he is treated as an individual and with great dignity.

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Review from B F (Husband of Resident) published on 23 March 2017 Submitted via Postal Card
Overall Experience

The staff and management at this care home treat the residents with kindness and respect, which is a great comfort to the relatives.

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Review from C F (Wife of Resident) published on 22 March 2017 Submitted via Postal Card
Overall Experience

My husband seems content in the home, I visit often and the staff are always treating all the residents with care and kindness. There are often activities going on to entertain and stimulate the residents and I am confident that he is being well looked after.

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Review from JC (Sister-in-law of Resident) published on 23 November 2016 Submitted via Website
Overall Experience

The care my relative receives is outstanding. The staff are always friendly and happy to assist in any way they can and nothing is ever too much trouble. I would absolutely have no hesitation in recommending the home to anyone. It is a wonderful place, run by a wonderful team.

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Review from Janice W (Daughter of Resident) published on 14 February 2016 Submitted via Postal Card
Overall Experience

The staff are always friendly and patient. The rooms look clean. They know my dad's name.

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Review from R C (Son of Resident) published on 28 January 2016 Submitted via Postal Card
Overall Experience

We had issues with staffing levels, general cleanliness and communication between the care home and the residents family. The first two issues appear to have been remedied. There is at times still lack of communication between the home and the residents family, particularly when requesting feedback on some personal issues relating to our family member. We have recently had issues (on 2 occasions) where our family member's specific personal aids went missing, which were not noticed by the staff (it would appear) and by the time a family member noticed the aids were missing, they cannot be found. We are however happy with the care given by the staff to our family member.

Reply from Karen Dean, Manager at Honey Lane Care Home

We are really glad that we were able to work with this family to ensure that all of their concerns were addressed and they were happy with the outcome. Mums hearing aid was found, it was very well hidden ! We always strive to deliver an excellent level of care to our residents and support their relatives through their journey.

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Review from Ron S (Husband of Resident) published on 25 January 2016 Submitted via Postal Card
Overall Experience

All employees are first class. The home is always clean and well cared for. I would recommend the care home to anyone.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 March 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (11) & Events (1)

News
  • 30 Jul 2026

    A Waltham Abbey care home resident and his wife have shared the secret to their long and happy marriage as they celebrated their diamond wedding anniversary surrounded by family and...

  • 25 Jun 2026

    Residents and team members from Honey Lane Care Home in Waltham Abbey rolled up their sleeves to help protect the coastline by organising a beach litter pick in Southend-on-Sea to...

  • 05 Jun 2026

    With the support of her Waltham Abbey care home, resident Jayne Emery, is making a genuine contribution to her community through a volunteering role with local charity 3Food4U. Jayne, aged...

Upcoming Events

Awards / Recognitions (27)

  • 07 May 2026Recipient: Honey Lane Care Home
  • 30 Jan 2026Recipient: Carebase
  • 01 Jul 2025Recipient: Honey Lane Care Home

Accreditations

There are no accreditations posted yet for Honey Lane Care Home.

Meet the Team (1)

Angie Sacks
Angie SacksJob Title:Home ManagerJoined: 2022

Our Home Manager Angie joined the Carebase family at Honey Lane in 2013. Showing a natural flair for care, she quickly progressed to the role of Senior before moving in 2015 to our sister home, 1 Sewardstone Close, which cares for adults with an acquired brain injury. Over the course of the next three years, she was promoted from a Team Leader to the home’s Head of Care, working closely with multidisciplinary teams including speech and language therapists and psychologists. Angie returned to Honey Lane in February 2022 as Deputy Manager.

Angie is a Qualified Dementia Interpreter and brings a wealth of experience supporting residents, their families and our teams. She is passionate about truly understanding the differing needs of residents to deliver personalised care that enables them to live well with dementia.

Speaking about her role at Honey Lane, Angie said: “We support residents to live a life which is meaningful to them and one where they are able to spend their time doing the things they love. It’s a privilege to get to know our residents and nothing makes me happier than seeing them content and well looked-after.”

In her spare time, Angie enjoys spending time with friends and family, reading, music, and going to the theatre.

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