Submit a Review for Aran Lodge
13-15 Manor Road, Westcliff-on-Sea, SS0 7SR
View full details of Aran LodgeLatest Reviews for Aran Lodge
12 June 2026
I really can't praise this home enough. My mum came here over 2 years ago in a very distressed state and I didn't think she would ever settle. Well fast forward 2 years and she is happy and healthy and cared for beyond my expectations.
She participates in all activities and especially enjoys when
Geoff comes.
I could not be happier for her to stay here and am always made to feel welcome when visiting especially from Luna when she is there :-)
17 April 2026
I used to visit my friend 2-3 times a week until I had problems with my own health. I found the home, clean and tidy and the care staff very friendly and helpful, the management are very helpful and super friendly, I was very surprised about the way certain residents are allowed to help, with doing
the laundry, and table settings, the management put on some great activities, several of which I was invited to attend, the residents are given choices for their dinner, teas, breakfast and supper and from what I saw the food looked very nice, my friend who I visited was given a tea/coffee cup with a baby type beaker. I was also happy with the security system used on the front door of the building.
17 April 2026
Fantastic service always very helpfull. Treat resident with total dignity they deserve, very clean, safe, superb activities, food and drink great, staff allway helpfull would recommend this home to anyone who requires this type of help.
15 April 2026
My mum came here as a fastrack from hospital for what was palliative care. However, since being here mum has completely transformed- she has been there over a year now and is staying there for good. The care she gets is wonderful and from thinking she was at end of life to now being out of bed, back
doing puzzles and activities and actually eating again is nothing short of amazing!
Thank you Aran Lodge.
05 March 2026
I cannot thank the team at this nursing home enough for the exceptional care they provide to my father. From the very beginning, they have shown genuine kindness, patience, and compassion, not just to him but to our entire family.
The staff go above and beyond every single day. They treat my father
with dignity and respect, always taking the time to make him feel comfortable, safe, and valued. It gives us such peace of mind knowing he is surrounded by people who truly care about his wellbeing and happiness.
The home itself is always clean, welcoming, and well-maintained, with a lovely, friendly atmosphere. Communication is excellent - we are kept informed and feel reassured that any concerns are listened to and addressed promptly.
Most importantly, my father is happy there. Seeing him smile, engaged in activities and chatting with staff, means everything to us. We are incredibly grateful for the dedication, warmth, and professionalism shown by the whole team. We highly recommend!
27 February 2026
My father had been here for 3 weeks. Unfortunately he was end of life. On every occasion we requested a call should my father's health deteriorate so that we could be there when he passed. We got a call after he passed. When i said on the phone prior we should have been called the carer was taken
back. My mother & I turned up at the lodge to see my father & I asked again why we hadnt been called to be told it was quick she checked him he was breathing then went to give someone a cup of tea & he was gone. My father died alone. Not only that after saying our goodbyes upon leaving the carer asked whether we would be taking his stuff & i was shocked & said we would come back in the morning as this was late at night. On our return we went to his room was passed a black bag by the cleaner. No one asked how we were or passed on their condolences. We packed his bags, tv and personal belongings wasnt helped they turned all their back on us at the coffee machine when leaving and didnt assist!
16 February 2026
The staff at Aran Lodge have been amazing. They took great care of my mother in the 14 months she was with them. Their patience and kindness is beyond just a job for them.
26 December 2025
The perfect place for a vulnerable person to live their final days.
Beautiful care given by all staff in a warm & safe environment from outstanding people.
All aspects of personal living identified & supported through nursing,nutritional,social & emotional care..
No other words needed.
Thank
you.
xx
15 December 2025
Our experience during a very difficult time was of joining with an extended family who really cared. They had the knowledge and experience to care for Dad's needs, in a caring and efficient environment. Every member of staff was 'over and above' with making sure Dad's needs were met, not only needs,
but preferences and interests too. We were always warmly welcomed and would highly recommend Aran Lodge for their warmth, professionalism and efficiency.
08 December 2025
We were very happy with the level of care my mum received. Mum was safe, warm and well looked after. The staff were exceptional in all their caring roles for my mum. Her room was clean and tidy, Mum's bed was changed every day and not once were there any bad smells. My mum had dementia and did not
eat she had enough of life and sadly passed to soon.
12 November 2025
We would like to thank Aran Lodge in Westcliffe for taking care of our dad for the short time he was with you. You took care of him with dignity. Even though he wasn't eating, you always offered him food and drink. It's nice that you have tea and coffee facilities in a lounge where we often went
whilst you were taking care of my father's private needs. It really is a shame he didn't get to appreciate everything you had to offer. We can't thank you enough for your help in making our father's last days comfortable.
21 July 2025
The staff at Aran Lodge are so kind and caring. My mum was in safe hands for the last few days of her life. Many thanks to you all.
18 July 2025
My husband was taken into Aran Lodge straight from hospital. He was looked after from that moment on with such caring staff/carers. The home itself was homely and welcoming. The food was excellent and well catered for. Activities were good for all and entertainment was always layed on. The garden
was superb. I cannot find fault only recommend to anyone wanting their loved ones well looked after. Thank you all in Aran Lodge.
17 June 2025
My mother passed this week after just 12 days in Aran Lodge and I would like to thank all of the staff for such wonderful care.
She was shown such empathy and attentiveness in her last days and her dignity was restored by each and every member.
Such a clean and inviting care home for the
residents and their family with the added bonus of Luna the dog providing companionship.
I just wish Mum had become a resident a long time ago as I know she would have had a much better quality of life and enjoyed the activities provided and the delicious food ...the lasagne looked amazing.
Thank you again, I am so happy Mum spent her last days in such comfort and I had the weight lifted off me knowing she was in such good hands.
12 May 2025
Our wonderful relative spent his last two months being nursed at Aaron Lodge. The care and attentive attitude towards him & all residents was truly special.
Delicious freshly cooked meals,
spacious and clean
rooms, daily activities & as a family, we were always welcomed.
Aran Lodge is full of
love & dedicated staff. Thank you to such a wonderful teamxx
12 May 2025
My mother in law was only in Aran Lodge for 9 days for end of life care. During that time the care she recieved was fantastic. The staff were always friendly, extremely helpful and gave answers to our questions in laymans terms. On my mother in laws last day with us, the staff were so kind,
considerate and understanding. I would highly recommend them.
Thank you for all that you did for mymother in law and for us to make her passing peaceful.
12 May 2025
My stepmother has been in the home now for 17 months and I cannot fault the care and attention that she has received. The management put a lot of effort into providing entertainment theme days and other activities. The home is open and welcoming to visitors at any time and is always very clean and
tidy. Medical and personal care is also excellent and well managed.
02 May 2025
My mother is in the home currently.
I've never known a care home of this calibre there so kind , caring and nurturing and patient with my mother , since the first day she was in there until now she has had nothing but exceptional care and compassion from all staff members including management ,
carers , cooks cleaners and other residents the way this home is run from top to bottom is spotless clean , tidy , and well kept .
Would strongly recommend to all .
02 April 2025
Our father was only in Aran Lodge for six days, but during that short time the care he received was excellent. All the staff were friendly and supportive to me during my visits and they made our father's last days as comfortable and peaceful as they could be.
01 April 2025
Just a brilliant experience from start to finish even though it was for end of life care so the outcome was inevitable.
Home could not have been more helpful and understanding, both to myself and my mother, highly recommend
Latest Reviews for Aran Lodge
12 June 2026
I really can't praise this home enough. My mum came here over 2 years ago in a very distressed state and I didn't think she would ever settle. Well fast forward 2 years and she is happy and healthy and cared for beyond my expectations.
She participates in all activities and especially enjoys when
Geoff comes.
I could not be happier for her to stay here and am always made to feel welcome when visiting especially from Luna when she is there :-)
17 April 2026
I used to visit my friend 2-3 times a week until I had problems with my own health. I found the home, clean and tidy and the care staff very friendly and helpful, the management are very helpful and super friendly, I was very surprised about the way certain residents are allowed to help, with doing
the laundry, and table settings, the management put on some great activities, several of which I was invited to attend, the residents are given choices for their dinner, teas, breakfast and supper and from what I saw the food looked very nice, my friend who I visited was given a tea/coffee cup with a baby type beaker. I was also happy with the security system used on the front door of the building.
17 April 2026
Fantastic service always very helpfull. Treat resident with total dignity they deserve, very clean, safe, superb activities, food and drink great, staff allway helpfull would recommend this home to anyone who requires this type of help.
15 April 2026
My mum came here as a fastrack from hospital for what was palliative care. However, since being here mum has completely transformed- she has been there over a year now and is staying there for good. The care she gets is wonderful and from thinking she was at end of life to now being out of bed, back
doing puzzles and activities and actually eating again is nothing short of amazing!
Thank you Aran Lodge.
05 March 2026
I cannot thank the team at this nursing home enough for the exceptional care they provide to my father. From the very beginning, they have shown genuine kindness, patience, and compassion, not just to him but to our entire family.
The staff go above and beyond every single day. They treat my father
with dignity and respect, always taking the time to make him feel comfortable, safe, and valued. It gives us such peace of mind knowing he is surrounded by people who truly care about his wellbeing and happiness.
The home itself is always clean, welcoming, and well-maintained, with a lovely, friendly atmosphere. Communication is excellent - we are kept informed and feel reassured that any concerns are listened to and addressed promptly.
Most importantly, my father is happy there. Seeing him smile, engaged in activities and chatting with staff, means everything to us. We are incredibly grateful for the dedication, warmth, and professionalism shown by the whole team. We highly recommend!
27 February 2026
My father had been here for 3 weeks. Unfortunately he was end of life. On every occasion we requested a call should my father's health deteriorate so that we could be there when he passed. We got a call after he passed. When i said on the phone prior we should have been called the carer was taken
back. My mother & I turned up at the lodge to see my father & I asked again why we hadnt been called to be told it was quick she checked him he was breathing then went to give someone a cup of tea & he was gone. My father died alone. Not only that after saying our goodbyes upon leaving the carer asked whether we would be taking his stuff & i was shocked & said we would come back in the morning as this was late at night. On our return we went to his room was passed a black bag by the cleaner. No one asked how we were or passed on their condolences. We packed his bags, tv and personal belongings wasnt helped they turned all their back on us at the coffee machine when leaving and didnt assist!
16 February 2026
The staff at Aran Lodge have been amazing. They took great care of my mother in the 14 months she was with them. Their patience and kindness is beyond just a job for them.
26 December 2025
The perfect place for a vulnerable person to live their final days.
Beautiful care given by all staff in a warm & safe environment from outstanding people.
All aspects of personal living identified & supported through nursing,nutritional,social & emotional care..
No other words needed.
Thank
you.
xx
15 December 2025
Our experience during a very difficult time was of joining with an extended family who really cared. They had the knowledge and experience to care for Dad's needs, in a caring and efficient environment. Every member of staff was 'over and above' with making sure Dad's needs were met, not only needs,
but preferences and interests too. We were always warmly welcomed and would highly recommend Aran Lodge for their warmth, professionalism and efficiency.
08 December 2025
We were very happy with the level of care my mum received. Mum was safe, warm and well looked after. The staff were exceptional in all their caring roles for my mum. Her room was clean and tidy, Mum's bed was changed every day and not once were there any bad smells. My mum had dementia and did not
eat she had enough of life and sadly passed to soon.
12 November 2025
We would like to thank Aran Lodge in Westcliffe for taking care of our dad for the short time he was with you. You took care of him with dignity. Even though he wasn't eating, you always offered him food and drink. It's nice that you have tea and coffee facilities in a lounge where we often went
whilst you were taking care of my father's private needs. It really is a shame he didn't get to appreciate everything you had to offer. We can't thank you enough for your help in making our father's last days comfortable.
21 July 2025
The staff at Aran Lodge are so kind and caring. My mum was in safe hands for the last few days of her life. Many thanks to you all.
18 July 2025
My husband was taken into Aran Lodge straight from hospital. He was looked after from that moment on with such caring staff/carers. The home itself was homely and welcoming. The food was excellent and well catered for. Activities were good for all and entertainment was always layed on. The garden
was superb. I cannot find fault only recommend to anyone wanting their loved ones well looked after. Thank you all in Aran Lodge.
17 June 2025
My mother passed this week after just 12 days in Aran Lodge and I would like to thank all of the staff for such wonderful care.
She was shown such empathy and attentiveness in her last days and her dignity was restored by each and every member.
Such a clean and inviting care home for the
residents and their family with the added bonus of Luna the dog providing companionship.
I just wish Mum had become a resident a long time ago as I know she would have had a much better quality of life and enjoyed the activities provided and the delicious food ...the lasagne looked amazing.
Thank you again, I am so happy Mum spent her last days in such comfort and I had the weight lifted off me knowing she was in such good hands.
12 May 2025
Our wonderful relative spent his last two months being nursed at Aaron Lodge. The care and attentive attitude towards him & all residents was truly special.
Delicious freshly cooked meals,
spacious and clean
rooms, daily activities & as a family, we were always welcomed.
Aran Lodge is full of
love & dedicated staff. Thank you to such a wonderful teamxx
12 May 2025
My mother in law was only in Aran Lodge for 9 days for end of life care. During that time the care she recieved was fantastic. The staff were always friendly, extremely helpful and gave answers to our questions in laymans terms. On my mother in laws last day with us, the staff were so kind,
considerate and understanding. I would highly recommend them.
Thank you for all that you did for mymother in law and for us to make her passing peaceful.
12 May 2025
My stepmother has been in the home now for 17 months and I cannot fault the care and attention that she has received. The management put a lot of effort into providing entertainment theme days and other activities. The home is open and welcoming to visitors at any time and is always very clean and
tidy. Medical and personal care is also excellent and well managed.
02 May 2025
My mother is in the home currently.
I've never known a care home of this calibre there so kind , caring and nurturing and patient with my mother , since the first day she was in there until now she has had nothing but exceptional care and compassion from all staff members including management ,
carers , cooks cleaners and other residents the way this home is run from top to bottom is spotless clean , tidy , and well kept .
Would strongly recommend to all .
02 April 2025
Our father was only in Aran Lodge for six days, but during that short time the care he received was excellent. All the staff were friendly and supportive to me during my visits and they made our father's last days as comfortable and peaceful as they could be.
01 April 2025
Just a brilliant experience from start to finish even though it was for end of life care so the outcome was inevitable.
Home could not have been more helpful and understanding, both to myself and my mother, highly recommend