Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for The Coach House

stars
stars 18 January 2023
Such a wonderful care home. My friend was a resident there for three and a half years. Extremely friendly and caring home. It feels like a home-from-home atmosphere. The new manager is very caring and ensures she is always around to help. Everyone goes above and beyond 100% recommend.
Review from P H (Friend of Resident/Service User)
stars
stars 10 May 2018
The Coach House isn’t just a nursing home, it’s a home! My mum recently passed away, she was a resident at The Coach House. She was very reluctant to go into a home at first but once she had been there for a day she could see she was going to be happy there. She lived at The Coach House for about five years and she loved every minute. Every time we visited my mum she always had a massive smile on her face and that was down to the amazing care she received in the years she was there. She battled with MS for many years and living there made her life much more enjoyable. All the staff are extremely friendly and become apart of your family! I honestly can’t thank them all enough for making the last five years of my mums life the best she could have had. If she was here today she would be saying the same. We could go away after visiting her and know she was being well looked after. I am so glad we choose The Coach House for my Mum, we couldn’t have found a better home for her.
Review from Becky C (Daughter of Resident/Service User)