Submit a Review for Dawson Lodge
Botley Road, West Road, Southampton, SO30 3RS
View full details of Dawson LodgeLatest Reviews for Dawson Lodge
29 January 2026
After reading many positive reviews about Dawsons Lodge we decided to visit. From the moment we walked in we knew straight away this was the perfect place for our mum. It is a wonderful and well run home with a warm, kind and friendly atmosphere. Every resident is clearly treated with genuine
compassion, dignity and respect. The home is bright, spotlessly clean and very welcoming, with beautiful outdoor space and a lovely garden. We were impressed by the wide range of daily activities, which is tailored to suit everyone's interests and abilities. What stood out most was the exceptional team. From the manager to every member of staff, everyone is professional, approachable and supportive to both residents and families. They took time to understand our mum's physical and emotional needs in detail, nothing was overlooked. Everyone we met seemed happy and well cared for. We feel hugely relieved that our mum will be moving here, knowing that she will be in the best possible hands.
29 January 2026
Mum has been in the care of the excellent team and staff at the above home since early December last year due to her dementia diagnosis. During this time we've found the team very supportive and caring for the whole family as well as mum. They treat mum with great warmth, dignity and a tremendous
effort goes into making her feel at home. I have no qualms in recommending Dawson Lodge to anyone who finds themselves in a similar situation to us looking for care for a relative 10/10
19 January 2026
From the very first moment my grandad and I walked through the doors of Dawson Lodge, our anxiety about him needing full-time care disappeared. We were welcomed with genuine warmth, friendly smiles and reassurance, and every question was answered honestly in such a positive, person-centred way that
we immediately felt he was in safe hands.
Telling my grandad he was moving into a care home was incredibly hard, but showing him pictures, helping him make his room feel like home and talking about the activities he could enjoy has truly brought him back to life.
The staff are simply incredible, from regular updates and prompt doctor appointments to encouraging him to take part in activities and embracing his love of music and cheeky personality.
A special thank you to the amazing managers Kirsten and Cara, and to every carer, seniors, maintenance, domestic, admin and kitchen staff member. Thank you, Dawson Lodge, for giving my grandad not just care, but a true home.
16 December 2025
From the moment you step through the doors, it's clear that this care home is shaped by people who truly understand what residential care should be. The team brings a personal and deeply attentive approach to every resident, responding quickly to changing needs with skill and confidence.
The
atmosphere itself feels bright and engaging and there is always something happening, whether it's a new activity, a small group experience or a moment of one to one connection.
Meals are a standout: thoughtfully prepared, full of choice and served with the kind of care that makes dining feel like an occasion rather than an obligation.
In addition to this, respect is shown to every resident. Personal touches-especially on birthdays-add warmth and show how well the staff truly know the people that they care for.
12 November 2025
Review of Dawson Lodge
Dawson Lodge is tastefully decorated and set in a pleasant rural environment, surrounded by trees, fields, and well-kept gardens. Horses and donkeys can often be seen from the lounge area, adding to the charm of the setting.
All the staff are friendly, efficient, and caring,
treating both residents and visitors with kindness and dignity. The cleaners are always attentive and quick to respond to any spillages, keeping everything spotless.
The food is excellent - restaurant quality - with a wide variety of meals available from a daily menu. Tea, coffee, and soft drinks are offered throughout the day.
In summary, Dawson Lodge is a lovely, welcoming place to be.
28 October 2025
It may not be the most modern of care homes but it is by far the most friendly, caring and welcoming place, and that is what I wanted for my husband, a home from home. All of the staff from management down have been so caring, nothing is too much trouble and they care for myself and my two
daughters, we feel at home too. Just perfect.
28 July 2025
Just been to the annual BBQ at Dawson Lodge and the staff were exceptional, they worked very hard to ensure all residents and their guests were looked after and the food was fantastic. The care has improved over the last few months since my last review. The staff are very friendly and helpful and
I would recommend Dawson Lodge if you are looking for a well run, kind and friendly home for your loved ones.
09 July 2025
Since my wife's father has been in the care system she has never really settled. The constant worry about her father's needs and wellbeing left her feeling somewhat lack lustre with the choices available.
This all changed dramatically the day she visited Dawson Lodge, she called me on the way home
and cried with happiness.
She knew her father would be well looked after instantly and this put her at ease.
I visit my father in law at the weekend with my wife and I could not believe the night and day difference to his previous home. It was clean, bright, amazing staff, so attentive. His room is so bright and airy, overlooking the garden. In my own words I wanted to move in. All the meals look amazing with a fresh and varied choice.
We are really looking forward to this Sunday as we have been invited for lunch for Father's Day, and can't wait for the summer bbq.
Hats off to the manager, receptionist and the team you are doing a fantastic job.
11 June 2025
I have been so impressed with Dawson Lodge, from the first initial meeting the manager had with my father in his previous care home. All of his needs, likes, dislikes, interests, hobbies and emotional well being were all taken into consideration to ensure his move was seamless.
When I visited
before my father's arrival, the receptionist showed me around and I even got to talk to residents. She made sure that I was happy and that Dawson Lodge could meet dad's needs. Which it did in bucket loads.
Dad was greeted at the door on arrival by them, who I was also impressed with their care and compassion and attention to detail to make sure dad settled. He felt at home and I was so happy.
Dad and I both shed a tear at finally finding a beautiful place to stay with amazing staff.
The home is super clean and inviting, with amazing outdoor space and garden.
They have well organised activities outside of the home and also multiple daily activities within, something to suit everyone.
24 April 2025
As Powers of Attorney for our friend who went into Dawson Lodge in September 2024, we chose the Lodge because of its reputation and because it was highly recommended by relatives of a previous resident we knew personally. We have found the reputation well-founded, and our friend has received nothing
but great care and friendliness from all the staff since going there. She is very much regarded as an individual, not just a resident. Despite her many difficulties with dementia, she remains happy and well settled.
23 April 2025
Professional and helpful staff. Residents wants and needs are always top of staff's need, this of course results in residents being happy and well cared for.
15 April 2025
My dad moved into Dawson Lodge over two years ago, and the support he has had from all the staff has been exemplary. Dad always tells us he is happy and comfortable. He enjoys the brilliant food provided by experienced and jolly kitchen staff alongside musical activities and visits from family. We
all appreciate the evolving care that dad receives as his condition progresses. Thank you to all at Dawson Lodge.
21 March 2025
My husband was always well cared for, it was clear all the staff had great affection and respect for him. My husband had dementia and despite this, they ensured he was clean and respectable. With encouragement he joined in the afternoon activities which initially he was reluctant to go because of
his deafness. I hope I will never need to go into a care home but if I do I hope its Dawson Lodge who I know would give good care.
20 December 2024
I can't recommend Dawson Lodge enough. Its not just a care home - it's a place where residents are treated with kindness, respect and compassion. I'm so thankful for the care and attention my mother in law receives here. A very big thank you to all the amazing staff who go above and beyond. Dawson
Lodge is an excellent choice.
16 December 2024
Finding the right care for my mother was an emotional journey, and I am beyond grateful to have found this exceptional care home. From the very first visit, I was impressed with the warmth, compassion, and professionalism of the staff. They truly go above and beyond to create a welcoming and loving
environment for residents. What stands out the most is the genuine kindness and respect shown to my mother and the other residents. I am always kept well-informed about her well-being, and I can see the deep care the team puts into every interaction. It's clear that this care home isn't just a place for my mother to live-it's a community that truly cares for her.
I feel at peace knowing my mother is in such capable, caring hands. I am eternally grateful for the support, and I would wholeheartedly recommend this care home to anyone looking for the best possible care for their loved ones.
02 October 2024
Both me and my sister cannot rate Dawson Lodge high enough. Since moving mum in they have been amazing 100% better than her last home/assisted living. The staff at Dawson Lodge are a credit to the company and have shown they care for their residents.
18 September 2024
Dad is settled into his room quickly which is spacious with a view of the garden. The staff are friendly and kind and always available to answer questions. The lounge and dining room are kept immaculate with a great choice of meals.
27 August 2024
Dawson Lodge is such a lovely care home it just feels so homely. The management and all the staff are so very friendly and helpful. I know that my mother will be very happy in the home and ever well looked after. It ticks all my boxes.
05 August 2024
Dawson Lodge West End took care of my mum for two weeks whilst I as her full-time carer, took a break. Before selecting Dawson Lodge I viewed several other homes. Not one came close to the level of warmth, attitude and kindness of the staff and facilities. Whilst Dawson wasn't the most 'fancy', it
was spotless. The staff appeared happy and willing and demonstrated warmth and care. Food was outstanding and everyone we met couldn't do enough for us or mum. Thank you! Would 100% recommend it.
02 April 2024
My father has recently spent six weeks respite care at Dawson Lodge and we were so impressed with the care and kindness shown to him during his stay. Nothing was too much trouble and he felt safe and looked after. It was a great relief to know he was being so well looked after while my mother was in
hospital having an operation. Everyone was so friendly and took time to get to know my father and make his time as enjoyable as possible. He has nothing but high praise for all the staff, as do we, as a family. The food was amazing and all of his medication needs were taken care of. The room was lovely and we were able to make it a home from home for him. We would thoroughly recommend Dawson Lodge as a safe, happy place to be for anyone who is looking for a care home.
Latest Reviews for Dawson Lodge
29 January 2026
After reading many positive reviews about Dawsons Lodge we decided to visit. From the moment we walked in we knew straight away this was the perfect place for our mum. It is a wonderful and well run home with a warm, kind and friendly atmosphere. Every resident is clearly treated with genuine
compassion, dignity and respect. The home is bright, spotlessly clean and very welcoming, with beautiful outdoor space and a lovely garden. We were impressed by the wide range of daily activities, which is tailored to suit everyone's interests and abilities. What stood out most was the exceptional team. From the manager to every member of staff, everyone is professional, approachable and supportive to both residents and families. They took time to understand our mum's physical and emotional needs in detail, nothing was overlooked. Everyone we met seemed happy and well cared for. We feel hugely relieved that our mum will be moving here, knowing that she will be in the best possible hands.
29 January 2026
Mum has been in the care of the excellent team and staff at the above home since early December last year due to her dementia diagnosis. During this time we've found the team very supportive and caring for the whole family as well as mum. They treat mum with great warmth, dignity and a tremendous
effort goes into making her feel at home. I have no qualms in recommending Dawson Lodge to anyone who finds themselves in a similar situation to us looking for care for a relative 10/10
19 January 2026
From the very first moment my grandad and I walked through the doors of Dawson Lodge, our anxiety about him needing full-time care disappeared. We were welcomed with genuine warmth, friendly smiles and reassurance, and every question was answered honestly in such a positive, person-centred way that
we immediately felt he was in safe hands.
Telling my grandad he was moving into a care home was incredibly hard, but showing him pictures, helping him make his room feel like home and talking about the activities he could enjoy has truly brought him back to life.
The staff are simply incredible, from regular updates and prompt doctor appointments to encouraging him to take part in activities and embracing his love of music and cheeky personality.
A special thank you to the amazing managers Kirsten and Cara, and to every carer, seniors, maintenance, domestic, admin and kitchen staff member. Thank you, Dawson Lodge, for giving my grandad not just care, but a true home.
16 December 2025
From the moment you step through the doors, it's clear that this care home is shaped by people who truly understand what residential care should be. The team brings a personal and deeply attentive approach to every resident, responding quickly to changing needs with skill and confidence.
The
atmosphere itself feels bright and engaging and there is always something happening, whether it's a new activity, a small group experience or a moment of one to one connection.
Meals are a standout: thoughtfully prepared, full of choice and served with the kind of care that makes dining feel like an occasion rather than an obligation.
In addition to this, respect is shown to every resident. Personal touches-especially on birthdays-add warmth and show how well the staff truly know the people that they care for.
12 November 2025
Review of Dawson Lodge
Dawson Lodge is tastefully decorated and set in a pleasant rural environment, surrounded by trees, fields, and well-kept gardens. Horses and donkeys can often be seen from the lounge area, adding to the charm of the setting.
All the staff are friendly, efficient, and caring,
treating both residents and visitors with kindness and dignity. The cleaners are always attentive and quick to respond to any spillages, keeping everything spotless.
The food is excellent - restaurant quality - with a wide variety of meals available from a daily menu. Tea, coffee, and soft drinks are offered throughout the day.
In summary, Dawson Lodge is a lovely, welcoming place to be.
28 October 2025
It may not be the most modern of care homes but it is by far the most friendly, caring and welcoming place, and that is what I wanted for my husband, a home from home. All of the staff from management down have been so caring, nothing is too much trouble and they care for myself and my two
daughters, we feel at home too. Just perfect.
28 July 2025
Just been to the annual BBQ at Dawson Lodge and the staff were exceptional, they worked very hard to ensure all residents and their guests were looked after and the food was fantastic. The care has improved over the last few months since my last review. The staff are very friendly and helpful and
I would recommend Dawson Lodge if you are looking for a well run, kind and friendly home for your loved ones.
09 July 2025
Since my wife's father has been in the care system she has never really settled. The constant worry about her father's needs and wellbeing left her feeling somewhat lack lustre with the choices available.
This all changed dramatically the day she visited Dawson Lodge, she called me on the way home
and cried with happiness.
She knew her father would be well looked after instantly and this put her at ease.
I visit my father in law at the weekend with my wife and I could not believe the night and day difference to his previous home. It was clean, bright, amazing staff, so attentive. His room is so bright and airy, overlooking the garden. In my own words I wanted to move in. All the meals look amazing with a fresh and varied choice.
We are really looking forward to this Sunday as we have been invited for lunch for Father's Day, and can't wait for the summer bbq.
Hats off to the manager, receptionist and the team you are doing a fantastic job.
11 June 2025
I have been so impressed with Dawson Lodge, from the first initial meeting the manager had with my father in his previous care home. All of his needs, likes, dislikes, interests, hobbies and emotional well being were all taken into consideration to ensure his move was seamless.
When I visited
before my father's arrival, the receptionist showed me around and I even got to talk to residents. She made sure that I was happy and that Dawson Lodge could meet dad's needs. Which it did in bucket loads.
Dad was greeted at the door on arrival by them, who I was also impressed with their care and compassion and attention to detail to make sure dad settled. He felt at home and I was so happy.
Dad and I both shed a tear at finally finding a beautiful place to stay with amazing staff.
The home is super clean and inviting, with amazing outdoor space and garden.
They have well organised activities outside of the home and also multiple daily activities within, something to suit everyone.
24 April 2025
As Powers of Attorney for our friend who went into Dawson Lodge in September 2024, we chose the Lodge because of its reputation and because it was highly recommended by relatives of a previous resident we knew personally. We have found the reputation well-founded, and our friend has received nothing
but great care and friendliness from all the staff since going there. She is very much regarded as an individual, not just a resident. Despite her many difficulties with dementia, she remains happy and well settled.
23 April 2025
Professional and helpful staff. Residents wants and needs are always top of staff's need, this of course results in residents being happy and well cared for.
15 April 2025
My dad moved into Dawson Lodge over two years ago, and the support he has had from all the staff has been exemplary. Dad always tells us he is happy and comfortable. He enjoys the brilliant food provided by experienced and jolly kitchen staff alongside musical activities and visits from family. We
all appreciate the evolving care that dad receives as his condition progresses. Thank you to all at Dawson Lodge.
21 March 2025
My husband was always well cared for, it was clear all the staff had great affection and respect for him. My husband had dementia and despite this, they ensured he was clean and respectable. With encouragement he joined in the afternoon activities which initially he was reluctant to go because of
his deafness. I hope I will never need to go into a care home but if I do I hope its Dawson Lodge who I know would give good care.
20 December 2024
I can't recommend Dawson Lodge enough. Its not just a care home - it's a place where residents are treated with kindness, respect and compassion. I'm so thankful for the care and attention my mother in law receives here. A very big thank you to all the amazing staff who go above and beyond. Dawson
Lodge is an excellent choice.
16 December 2024
Finding the right care for my mother was an emotional journey, and I am beyond grateful to have found this exceptional care home. From the very first visit, I was impressed with the warmth, compassion, and professionalism of the staff. They truly go above and beyond to create a welcoming and loving
environment for residents. What stands out the most is the genuine kindness and respect shown to my mother and the other residents. I am always kept well-informed about her well-being, and I can see the deep care the team puts into every interaction. It's clear that this care home isn't just a place for my mother to live-it's a community that truly cares for her.
I feel at peace knowing my mother is in such capable, caring hands. I am eternally grateful for the support, and I would wholeheartedly recommend this care home to anyone looking for the best possible care for their loved ones.
02 October 2024
Both me and my sister cannot rate Dawson Lodge high enough. Since moving mum in they have been amazing 100% better than her last home/assisted living. The staff at Dawson Lodge are a credit to the company and have shown they care for their residents.
18 September 2024
Dad is settled into his room quickly which is spacious with a view of the garden. The staff are friendly and kind and always available to answer questions. The lounge and dining room are kept immaculate with a great choice of meals.
27 August 2024
Dawson Lodge is such a lovely care home it just feels so homely. The management and all the staff are so very friendly and helpful. I know that my mother will be very happy in the home and ever well looked after. It ticks all my boxes.
05 August 2024
Dawson Lodge West End took care of my mum for two weeks whilst I as her full-time carer, took a break. Before selecting Dawson Lodge I viewed several other homes. Not one came close to the level of warmth, attitude and kindness of the staff and facilities. Whilst Dawson wasn't the most 'fancy', it
was spotless. The staff appeared happy and willing and demonstrated warmth and care. Food was outstanding and everyone we met couldn't do enough for us or mum. Thank you! Would 100% recommend it.
02 April 2024
My father has recently spent six weeks respite care at Dawson Lodge and we were so impressed with the care and kindness shown to him during his stay. Nothing was too much trouble and he felt safe and looked after. It was a great relief to know he was being so well looked after while my mother was in
hospital having an operation. Everyone was so friendly and took time to get to know my father and make his time as enjoyable as possible. He has nothing but high praise for all the staff, as do we, as a family. The food was amazing and all of his medication needs were taken care of. The room was lovely and we were able to make it a home from home for him. We would thoroughly recommend Dawson Lodge as a safe, happy place to be for anyone who is looking for a care home.