Dawson Lodge

The care my father has received has been of the highest standard. All of the staff at all levels have been approachable and supportive, they are happy and friendly, a joy to deal with. My father is treated with respect and care at all times. The rooms are clean and large. The communal rooms are lovely, bright and cheerful and welcoming. I have eaten with my father on a number of occasions, the food is of an excellent standard. The setting of the home, set overlooking fields, is lovely and yet it is still accessible easily as it is on the edge of town with good road access. First rate!

The home is very welcoming and friendly. All the staff seem to really care and are very respectful of the residents and are very willing. The cleanliness is excellent.

The home seems modern and well maintained although it is 25 years old!

The food is excellent with a number of choices every day. Residents are supported individually to make meal choices. Tea and coffee is available at any time with cake/biscuits in the afternoon. The rooms are a large, well planned design.

My mother moved into Dawson Lodge in Feb 2017 following a fall and 3 months in the hospital. She is unable to walk and living alone is no longer an option. She was very low in spirit and refusing food. A few days after moving in, the home closed due to sickness outbreak. When the home reopened, I found my mother better in spirit, chatting more and eating a little. I am extremely grateful to the management and staff for this. It shows the care and attention they must have given her, at a very busy time for them. With their help, she has come to terms with the fact that she needs assistance day and night. The atmosphere in the home is warm and friendly. All the common areas and residents rooms are kept fresh and very clean.

My mother has moved here recently and she has been made very welcomed.
I cannot fault anything about Dawson Lodge to date.

Mum has gone to Dawson Lodge for respite care, but we are so impressed by the remarkable change in her that we will make this permanent. The staff all really care for and look after the residents, in a really professional manner, but with lots of kindness. The meals are lovely. The residents who are able to, sit up at tables in the dining area, all tables have matching linen. Family and visitors can join the residents for a meal at a small extra charge. There are activities that suit Muma nd she is encouraged to take part. Mum's room has its own wet room and looks out over a field of horses. Cleanliness is great and nothing is too much trouble. Mum had an issue with sleeping and this was sorted in an efficient and caring way. Can't praise them enough for the care and compassion they give Mum. Her quality of life has improved so much.

Mum suffers from dementia and has been here for a couple of weeks. The level of care provided by the carers is exceptional and the facilities clean and well maintained. Meals are very good and snacks and drinks are available as and when required. Mum came here from the hospital and took a little while to settle in but was given all the help and support that she required through a difficult period. The management staff were extremely helpful in getting all the necessary paperwork and records set up and mum is now starting to feel at home here. I cannot fault the care and service provided.

Staff are very welcoming and spent time with us when my Aunt moved in on the 14th October. There is a relaxed and happy atmosphere in the home, and staff are very caring and supportive. The home is clean, tidy and warm and there is a varied menu.

My mother has been at Dawson Lodge for over five years and in that time I have been very happy with the level of care she has received. There is a lovely atmosphere there and all the staff from the kitchen to reception, managers and carers are extremely friendly and helpful. My mum always looks happy and well cared for in her clothes and appearance. The food is tasty and well presented. Dawson Lodge has a very pleasant and homely feel.

I cannot describe how pleased I am that my mum has moved to Dawson Lodge. The home itself is beautifully presented and laid out. The staff are incredibly friendly, helpful and caring, they made my mum feel at home from when she first arrived and it continues. My mum is thoroughly spoilt with food choices, she is a picky eater but always finds something on the menu that she will eat. I love that we can book to come and eat a meal with her in the dining room and it is an experience to savour; as good as a restaurant.

My sister has now been resident in Dawson Lodge for four months. She is perfectly content with all aspects of the home, and we, her family are very happy that she is safe, well cared for and happy. Thank you to all at Dawson Lodge.

My brother and I have been extremely pleased with Dawson Lodge for the care which has been given to our father and the friendly caring staff who work there.

My mother went to Dawson Lodge mid October she and us as a family were made very welcome, the staff took good care of mum. Talking time with her to get to know her needs and making sure she joined in the activities. The care they took when she had a fall was excellent, making sure the doctor or paramedics were called Straight away. Unfortunately mum died over the Christmas period, we can't thank Dawson Lodge and their fantastic well trained staff enough for making mums last few weeks so good.

I visit unannounced at different times of the day and this home is always an example of best practice. If I had to chose a home for myself I would put my name down for Dawson Lodge.

The staff are very welcoming and friendly. My mother hasn't been in Dawson Lodge very long but so far the staff have looked after her well. They are very kind and treat her with dignity. Her room is a good size and well laid out. The staff keep an eye on mother in case she wanders. When you first enter the home it smells okay (not like some homes which smell awful. I like the way the rooms are referred to as flats and have a letterbox and door bell - which makes mother think she's in her own home.

Very satisfied with the home and the care my mother is receiving. The staff are very cheerful and friendly and are very helpful.