Dawson Lodge

Botley Road, West Road, Southampton SO30 3RS
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9.8 108 Reviews
  • Dawson Lodge, Southampton
Dawson Lodge in Southampton is a purpose-built home supporting up to 43 older people to live a comfortable lifestyle, as well as providing dementia care. It is located in West End, close to road and public transport links.

The home strives to deliver a range of residential care services, including convalescence care; respite care; trial stays and long-term care for those who can no longer look after themselves.

The care team at Dawson Lodge gets to know customers and work with them to organise stimulating activities that match individual and group interests, both in the care home as well as in the local community.

Each customer’s individual needs are regularly assessed to ensure their care plans meet their lifestyle requirements. Meals are cooked fresh and from locally sourced and seasonal ingredients where possible by a highly trained Chef Manager and catering staff.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has more than 60 years of experience as a not-for-profit provider of services to older people.

Anchor reinvests the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customers' expectations.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • Self-Funded Residential Dementia Care: from £1400
  • RESPITE Self-Funded Residential Care: from £1400
  • RESPITE Self-Funded Residential Dementia Care: from £1400

Colleagues at Dawson Lodge will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Dawson Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Kirsten Tennant (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Dawson Lodge directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (43)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (43)

Visiting

  • Welcome visitors at the home.

Parking

  • On-site parking including disabled spaces.

Dawson Lodge Reviews (108)

Total of 108, showing 61-80
9.8

Dawson Lodge has a Review Score of 9.8 (9.812) out of 10, based on 17 reviews in the last 2 years. Over all time Dawson Lodge has 108 reviews.

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Review from G H (Daughter of Resident) published on 19 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always friendly and willing to assist with any concerns regarding Mum. Mum has now reached the stage where she is unwilling to eat, but the staff, in a very caring way, encourage her to eat, and fortified drinks are provided together with other liquidised foods loaded with calories. I am kept
informed if Mum is unwell and the appropriate services are contacted. Mum can be grumpy but the staff handle her with care and dignity and are really caring and kind. My mum has dementia, and I feel that Dawson Lodge and its staff is really the safest and most caring place she can be.

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Review from J S (Niece of Resident) published on 19 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I enjoy visiting my uncle in Dawson Lodge regularly. We are always made very welcome and enjoy the lovely atmosphere in the home. The management and staff are kind and caring, and my uncle always comments on how kind and helpful everyone is. The building is beautifully decorated and maintained
and always looks and smells fresh and clean. The food is delicious and varied and cooked on the premises. Residents can either eat in the beautifully bright and airy dining room or have their meals in their rooms if they prefer. We really value the opportunity to eat in the dining room with my uncle as we did today - always a delicious meal, nicely served by cheerful, kind and caring staff.
A big thank you to all at Dawson Lodge.

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Review from S B (Daughter of Resident) published on 19 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dawson Lodge is an excellent care home. Residents are well looked after and valued. Staff are very professional and friendly. Relatives are kept informed at all times on their relative care. I visited several care homes, and this was ideal from the moment I walked through the door.

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Review from Roger (Son of Resident) published on 13 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Dawson Lodge for more than 3 years. The entire team there is very dedicated and genuinely caring, and they together succeed in creating a family environment for residents with seemingly unlimited energy and constant smiles. Nothing is too much trouble. The apartments are practical
and kept clean and tidy. Meal times are a particular highlight for my Dad, and the quality and variety of meals are excellent. My Dad often says to me that he feels very lucky to be at Dawson Lodge, and I totally agree with him.

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Review from Peter B (Son of Resident) published on 10 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The management and staff at Dawson Lodge provide a very warm, welcoming and supportive environment, which is exactly what my mother needs at this stage of her long life. Mum has just completed two years as a resident at Dawson Lodge and I am very happy that she has had a very happy two years.

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Review from Michael S (Resident) published on 1 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent service.

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Review from Tracy B (Daughter of Resident) published on 23 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It broke my heart having to put Mum in a care home, then it broke all over again when I had to move her to a different one because she wasn't happy in the first. Finding Dawson Lodge, however, has been a saviour for both of us and knowing she is now happy and well looked after is a huge relief!
All
the staff are marvellous, from the manager who is superb and has her finger very much on the home's pulse, to the wonderfully helpful receptionist.
The team leaders will often greet me with updates on how Mum is doing which is very much appreciated and they are also happy to sit down and have a more formal discussion if I need to.
The staff greet Mum by name when we walk around the home and she has grown attached to many of them already. They do such a super job, providing personal care and trying to engage her in activities, one to one if necessary. The dining room especially has a great buzz and the food is pretty impressive!
Overall Dawson Lodge has a very homely and happy atmosphere because everyone works hard to make it so.

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Review from Roger C (Resident) published on 23 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like it here ever so much.

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Review from Joan K (Resident) published on 23 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased that I came here as all of the staff are so caring.
The situation of the home is perfect as it is so accessible in one aspect, yet so private in another. The house itself is ideal for the purpose, with well-appointed rooms, and the grounds are a delight to walk in.
The food is of
a very high standard.
Activities - whether physical or mental are always enjoyable and beneficial.
Visitors are welcomed, and those who have come to see me have been full of praise.
I am pleased to be able to voice this appreciation.

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Review from Denise T (Friend of Resident) published on 23 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely warm atmosphere. Staff really kind and friendly. Rooms kept clean, food very nice and homemade.

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Review from C p (Friend of Resident) published on 9 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the staff to be extremely helpful when I have asked for help or advice regarding my friend.
The home is always clean and tidy. The residents are looked after well. When I have visited my friend there are always different activities for her to participate in if she wants to join
in.

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Review from S M (Friend of Resident) published on 9 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There is always a welcoming feel when you enter the home. The staff are always so friendly and helpful. The food is very good and looks very presentable. An all-round lovely place

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Review from S P (Resident) published on 9 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a resident here for two and a half years and have always found the staff friendly and caring. We are always encouraged to be independent and lead our own lives as we would wish to at home, without there being any restrictions.

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Review from J F (Sister of Resident) published on 9 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dawson Lodge is first class. All the staff are so kind and look after my sister so well, the home is very clean and the food always fresh.

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Review from Gladys W (Resident) published on 8 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and helpful. Food is ideal. I feel very at home here.

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Review from D P (Friend of Resident) published on 30 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a companion of a resident who has recently moved to Challoner, I am very impressed with the level of care and the respect given to residents. My companion's quality of life has improved 100%.
They are already more mobile and articulate. Staff work with me to help provide the best level of care and
are prompt to respond to concerns raised. The costs are extremely reasonable and administration of additional small costings are very efficient. Highly recommend.

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Review from Linda W (Daughter of Resident) published on 2 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always receive a warm welcome on arrival from the receptionist. The ambience of the home is very good. The staff are helpful and well presented. The rooms are homely and bright due to their policy of encouraging residents to bring things from their homes. I would be extremely likely to recommend this
home to friends and family.

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Review from Susan M (Friend of Resident) published on 26 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit a friend on a weekly basis and have found the staff to be extremely friendly and pleasant. They are always happy. My friend looks very well and comfortable in her surroundings. The food is first class. The cakes, which I have had the pleasure to eat on my visits, are wonderful. I recommend Dawson
Lodge to everyone.

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Review from Steve T (Son of Resident) published on 21 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been at Dawson Lodge nearly 2 months. It is a vast improvement over his previous care home which we quickly realised did not meet Dad’s needs. The fantastic receptionist showed us around. Her enthusiasm was typical amongst the staff and we knew within minutes this was the place for Dad. The
home is purpose-built with light and airy ‘public’ rooms whilst the bedrooms are en-suite and have a mini-kitchenette. We also noted many ‘little’ things that made a difference such as tablecloths and menus at mealtimes and individually decorated bedroom doors with addresses familiar to the resident. The comprehensive admissions process identified Dad’s needs. The food is great and there is a daily programme of activities for those who want to take part. I must mention the handyman who involves male residents in some light DIY and some ‘man time’. I would strongly recommend a visit to Dawson Lodge when contemplating a care home if only to see how good the others should be!

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Review from G W (Relative of Resident) published on 18 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dawson Lodge is light, airy and clean.
The gardens are a good feature.
Staff are very friendly and helpful.
A wide range of care services are available and specialist medical care is provided speedily.
The dining room is sometimes noisy with staff chatter and "background music".

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Current Review Score: 9.8 (9.812)

Overview of Review Score

The Review Score of 9.8 (9.812) out of 10 for Dawson Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.812 for Dawson Lodge is calculated as follows: ( (164 Excellents x 5) + (38 Goods x 4) ) ÷ 202 Ratings = 4.812

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Dawson Lodge is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Jun 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 17 Aug 2025

We currently have three vacancies for care. Please contact Dawson Lodge directly for further details.

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