Dawson Lodge

Botley Road, West Road, Southampton SO30 3RS
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9.9 108 Reviews
  • Dawson Lodge, Southampton
Dawson Lodge in Southampton is a purpose-built home supporting up to 43 older people to live a comfortable lifestyle, as well as providing dementia care. It is located in West End, close to road and public transport links.

The home strives to deliver a range of residential care services, including convalescence care; respite care; trial stays and long-term care for those who can no longer look after themselves.

The care team at Dawson Lodge gets to know customers and work with them to organise stimulating activities that match individual and group interests, both in the care home as well as in the local community.

Each customer’s individual needs are regularly assessed to ensure their care plans meet their lifestyle requirements. Meals are cooked fresh and from locally sourced and seasonal ingredients where possible by a highly trained Chef Manager and catering staff.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has more than 60 years of experience as a not-for-profit provider of services to older people.

Anchor reinvests the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customers' expectations.
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Care Provided by Dawson Lodge

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • Self-Funded Residential Dementia Care: from £1400
  • RESPITE Self-Funded Residential Care: from £1400
  • RESPITE Self-Funded Residential Dementia Care: from £1400

Colleagues at Dawson Lodge will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Dawson Lodge to find out the exact price for your requirements.

Contact Dawson Lodge to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Dawson Lodge to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in charge

  • Kirsten Tennant (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Dawson Lodge directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (43)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (43)

Visiting

  • Welcome visitors at the home.

Parking

  • On-site parking including disabled spaces.

Dawson Lodge Reviews (108)

9.9

Dawson Lodge has a Review Score of 9.9 (9.873) out of 10, based on 14 reviews in the last 2 years.
Over all time Dawson Lodge has 108 reviews.

Overall Experience
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  • 7
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Date Published
  • 108
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Reviewer Connection to Dawson Lodge
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Total of 108, showing 21-40
Review from J E (Friend of Resident) published on 30 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very warmly welcomed, beautiful home and confrontation decorations, happy atmosphere. My friend has a fantastic room ( I liked the door!) Immaculately clean and non-institutional. Certainly, the best resident room I have seen (and I have been to many over the years!) Lovely curtains, a beautiful garden
view from her room. She could not be better cared for and all her needs met.
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Review from C W (Son of Resident) published on 30 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Clearly, Dawson Lodge is a well-managed and welcoming home. From the minute I arrived I was greeted with a smile and warmth. These qualities are evident in all the staff in whatever role. Staff are motivated and quick to provide help and support. The environment is safe and clean whilst the meals and
drinks are varied and of excellent quality. I feel very comfortable to leave my mother in capable, professional and kind hands.


*Activities - Satisfactory because I haven't seen the full program yet.

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Review from G W (Son of Resident) published on 28 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved to Dawson Lodge on 10th February 2023. The whole process has been seamless with excellent support at all stages from management and staff alike. At a difficult time for mum, the care and support she received have been first-class, she had particular issues with her colostomy bag she received
care and understanding from the carers during the familiarisation process. In the first three weeks, our levels of expectation have been exceeded.
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Review from Tony B (Friend of Resident) published on 21 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a visitor to Dawson Lodge, I can only say how impressed I am with the care and kindness shown to residents. The staff I have got to see have all been kind and caring, not only to residents but also to visitors. Keep up the good work.
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Review from Julie W (Daughter of Resident) published on 5 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy and pleased to have our mother residing in Dawson Lodge, and wish we had chosen the home three years ago when Mum first required care. In just two weeks, we have seen Mum improve immensely. The staff are all wonderful and helpful, and the home provides many interesting and varied activities
for their resident's enjoyment. Well done to all who are associated with Dawson Lodge; keep up the excellent work.
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Review from D R (Son of Resident) published on 22 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has just had her one-year anniversary of being in Dawson Lodge Care Home and she is extremely happy and settled. This is a huge relief to the family after her diagnosis of Alzheimer's disease.
The staff at Dawson Lodge are outstanding and my mum is very well cared for. Thank you to the whole
team.
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Review from Gwen R (Daughter of Resident) published on 24 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very supportive and went above and beyond in order for us to have a successful visit as Mum was not in a cooperative mood. The staff are friendly and helpful and provide a lot of stimulation and activities for all the residents.
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Review from Jane T (Daughter of Resident) published on 18 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care that my mother is given is outstanding. All the staff (including office and reception) are kind, extremely helpful and most importantly always smiling. The fact that many of the staff have been there for many years says it all. The quality of the food (it's homecooked) is outstanding too. I
cannot speak highly enough of the home and it's been the best decision for my mother and us, her family.
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Review from Anne G (Wife of Resident) published on 16 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has always received a high standard of care. He is not the easiest person but the staff are excellent at caring for him.
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Review from Peggy B (Daughter of Resident) published on 10 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely professional, efficient and friendly. Nothing is too much trouble for the staff. They offer support to families as well as residents. Fully informed at all times.
My dad has gone from laying in bed in a previous care home, to engaging, alive and very happy.
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Review from Caroline B (Daughter of Resident) published on 10 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was having one of her difficult days on her Birthday, all the staff gave her a lot of time and patients. Unfortunately, my mum's condition can be very challenging and I know my mum is in very good hands here at Dawson Lodge.
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Review from M R (Sister of Resident) published on 23 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The accommodation is very clean. Friendly staff and always willing to assist in any way they can. Excellent meals are offered at a high standard from main meals to snacks. The only downside is having to provide bed linen.
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Review from Caroline M (Cousin of Resident) published on 18 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although we sadly live too far away to visit regularly, we are constantly bowled over by the incredible range of imaginative, creative activities which relate to what's going on outside eg. Jubilee, Commonwealth Games, keeping everyone in touch with the outside world and keeping fit and healthy. Each
person's birthday is also made so special. This really is a truly special place where my children even say they would love to live. Thank you so much for the life-enhancing experiences that take place on a daily basis.
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Review from Carl L (Friend of Resident) published on 9 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A good experience.
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Review from Olga L (Daughter of Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Dawson Lodge are very kind, helpful, polite and hardworking. In my opinion, one member of staff, in particular, has gone above and beyond to assist me in all aspects of help regarding my father. The main thing my father is happy and content.
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Review from V H (Sister of Resident) published on 17 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On each visit to my sister, I have found the staff to be extremely professional in caring for my sister. She is always clean and tidy and is very content where she is.
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Review from Jacqueline L (Daughter of Resident) published on 9 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has recently moved into Dawson Lodge permanently after having a few weeks' respite. Mum was very apprehensive about moving in but all the staff have been so great, they have all made Mum feel so welcome. There isn't anything we asked for that they haven't sorted for her. Mum is getting quite
settled now.
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Review from Graham G (Son of Resident) published on 23 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank all the staff at Dawson Lodge for the excellent care my mother receives. When she developed Alzheimer’s, she became anxious and suspicious of all but her immediate family. It became difficult to keep her in her own home when she started to wander off. She always preferred being
on her own, but since moving into Dawson Lodge she has gradually become relaxed, happy and outgoing. I have never seen her more content! I am very grateful to all the staff who are always professional and happy to help.
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Review from G B (Sister of Resident) published on 4 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whenever I have had to phone Dawson Lodge they always answered with cheerfulness and never made to feel annoying. My sister always looks clean, tidy and well looked after. That is one thing she is always so clear about, she always says that she is well looked after - so great to hear.
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Review from Caroline H (Daughter of Resident) published on 9 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is clear that the staff care a great deal about the residents and very lovingly gave Mum a hug when she was uncertain. My parents are at a vulnerable stage in their life and I have complete confidence that they are safe and well-cared for.
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Current Review Score: 9.9 (9.873)

Overview of Review Score

The Review Score of 9.9 (9.873) out of 10 for Dawson Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.873 for Dawson Lodge is calculated as follows: ( (145 Excellents x 5) + (21 Goods x 4) ) ÷ 166 Ratings = 4.873
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Dawson Lodge is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Jun 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 13 Oct 2025

We currently have three vacancies for care. Please contact Dawson Lodge directly for further details.

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Awards / Recognitions (11)

Meet the Team (0)

There are no team members posted.

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