Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Freegrove

stars
stars 22 April 2026
This care home is a Gem. My Step Father has been here well over a year now and his care is 2nd to none. Having experienced some poor care homes prior to Freegrove it was very re assuring to find my Father in such good shape given his multiple health issues. Emma runs a first class team. They
demonstrate the highest levels of empathy , respect and diligence. From day one they worked with Dads previous carer to follow a successful care plane and give continuity which he thrives upon. When visiting they make us feel at home as well and Mum leaves the home without any worries/concerns over his safekeeping. It is one of the biggest headaches that most families go through when they place a loved one in care of a home but I can safely say that we soon realised that Mum had made the right choice.
Review from Nigel B (Son of Resident/Service User)