22 Orchard Road, Havant, PO9 1AU
View Full Details of Orchard LodgeWhenever I visit Orchard lodge to see my sister I am always greeted in a friendly manner by staff members. I feel that my sister is settled and seems happy within the Orchard community. She enjoys her trips out and it gives me great peace of mind to know that both her health and social needs are being met.The staff have taken the time to get to know my sister and I am regularly updated about her wellbeing. Overall I happy with the care she receives.
The staff always welcome my sister and I to the home and even know exactly how to make my sisters coffee without her having to explain. When we visit our brother, he always looks very smart and wears presentable clothing. If ever we have a question, the staff can give us an answer and they are always looking to make our brother's life as comfortable as possible. Recently, he has become very sleepy and the staff are in talks with his doctor to slowly reduce his meds to give him a better quality of life. We can see that the staff really do care for our brother and he regularly goes out on trips, which he really enjoys. We know he is looked after and cared for very much which is comforting as we live a fair distance away and so can only get to see him once a week. Orchard Lodge is a lovely home for our brother and we know he is happy living there.
It is always a delight to visit Orchard Lodge and see my relative. The welcome is always warm and accommodating and attention to visitors is very good. The staff are similarly attentive to the residents and evidently care about those they are responsible for. It is very reassuring for us as a family, to know that our relation is safe, secure and being genuinely loved and cared for.
The staff have worked extremely well and have developed a good understanding and bond with my brother. They have made him welcome in the short space of time he has had at Orchard Lodge as they do with me and my family during visits. After an unsettled spell, staff have worked out the cause of the problem and now I see my brother the happiest he has been for many years. My brother is occupied either at the Lodge or on many trips out, which makes him very happy and content.
Whenever I go to visit my brother the staff on duty couldn't be nicer. They are all very professional but at the same time very friendly, nothing is too much trouble and it is like a home from home. They will sit down with you and answer any questions you have and inform you what he has been doing and where he has been. A very lovely home, he seems happier than he has been for a long time. I couldn't be happier.
Staff and management treat service users/residents with dignity. Using a person-centered and inclusive approach to ensure the lives of the residents are meaningful and their wellbeing is enhanced.
Whenever I visit Orchard lodge to see my sister I am always greeted in a friendly manner by staff members. I feel that my sister is settled and seems happy within the Orchard community. She enjoys her trips out and it gives me great peace of mind to know that both her health and social needs are being met.The staff have taken the time to get to know my sister and I am regularly updated about her wellbeing. Overall I happy with the care she receives.
The staff always welcome my sister and I to the home and even know exactly how to make my sisters coffee without her having to explain. When we visit our brother, he always looks very smart and wears presentable clothing. If ever we have a question, the staff can give us an answer and they are always looking to make our brother's life as comfortable as possible. Recently, he has become very sleepy and the staff are in talks with his doctor to slowly reduce his meds to give him a better quality of life. We can see that the staff really do care for our brother and he regularly goes out on trips, which he really enjoys. We know he is looked after and cared for very much which is comforting as we live a fair distance away and so can only get to see him once a week. Orchard Lodge is a lovely home for our brother and we know he is happy living there.
It is always a delight to visit Orchard Lodge and see my relative. The welcome is always warm and accommodating and attention to visitors is very good. The staff are similarly attentive to the residents and evidently care about those they are responsible for. It is very reassuring for us as a family, to know that our relation is safe, secure and being genuinely loved and cared for.
The staff have worked extremely well and have developed a good understanding and bond with my brother. They have made him welcome in the short space of time he has had at Orchard Lodge as they do with me and my family during visits. After an unsettled spell, staff have worked out the cause of the problem and now I see my brother the happiest he has been for many years. My brother is occupied either at the Lodge or on many trips out, which makes him very happy and content.
Whenever I go to visit my brother the staff on duty couldn't be nicer. They are all very professional but at the same time very friendly, nothing is too much trouble and it is like a home from home. They will sit down with you and answer any questions you have and inform you what he has been doing and where he has been. A very lovely home, he seems happier than he has been for a long time. I couldn't be happier.
Staff and management treat service users/residents with dignity. Using a person-centered and inclusive approach to ensure the lives of the residents are meaningful and their wellbeing is enhanced.