22 Orchard Road, Havant PO9 1AU
Orchard Lodge in Havant, Hampshire provides specialist care for individuals with mild to moderate learning disabilities, between the ages of 18 and 65 years.
The home, which opened in March 2005 has bedrooms with en-suites.
Residents personalise their rooms to suit their taste and are always encouraged to develop and make informed choices about their lives.
Tasty, healthy meals are prepared for residents.
Staff respect the needs, rights and choices of all individuals and encourage independence, where possible.
Residents are supported to become active participants in the care home and the local community.
Individuals can have a trial visit before joining the care home.
The home is run by Dolphin Homes, a specialist care provider caring for adults with learning difficulties, complex health needs, autism and Asperger's syndrome.
Group: Dolphin Homes Ltd
Person in charge: Jon Campbell (Manager)
Local Authority / Social Services: Hampshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 6 Service Users
Registered Care Categories*: Learning Disability • Physical Disability
Specialist Care Categories: Autism/ASD • Cerebral Palsy • Epilepsy
Admission Information: Ages 18+.
Single Rooms: 6
Rooms with ensuite WC: 6
Facilities & Services: Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Orchard Lodge: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Orchard Lodge has a Review Score of 8.1 (8.083)
The Review Score of 8.1 (maximum of 10) for Orchard Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Orchard Lodge in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.8 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.25 for Orchard Lodge is calculated as follows: ( (3 Excellents x 5) + (9 Goods x 4) ) ÷ 12 Ratings = 4.25
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.833 Points relating to the number of positive Reviews for Orchard Lodge is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 1.2 positive Reviews (6 registered maximum number of service users ÷ 5). 1 Reviews ÷ 1.2 Target = 0.833
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by J P (IMCA (Independent Mental Capacity Advocate)) on Monday 27 March 2017. Relates to March 2017.
Staff and management treat service users/residents with dignity. Using a person-centered and inclusive approach to ensure the lives of the residents are meaningful and their wellbeing is enhanced.
How likely would you be to recommend Orchard Lodge? Likely
Overall Standard: Good
Care / Support: Good
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Good
Value for Money: Good
There are currently no Care Home Idol entrants who have performed at Orchard Lodge