Oak Lodge Nursing Home, Basingstoke, Hampshire
Oak Lodge Nursing Home, Basingstoke, Hampshire
Oak Lodge Nursing Home, Basingstoke, Hampshire

Oak Lodge is located in the middle of Oakley Hall’s 315 acre estate. The property is set in the peace and tranquillity of the pretty North Hampshire countryside and most rooms have beautiful views. Originally opened in 1995 in Oakley Hall itself, Oak Lodge has, in June 2013, re-located to a stunning new building within the estate created from the conversion of the estate's former working farm complex.

Oak Lodge offers 24 hour nursing care and each resident has an individual care plan.

Accommodation is offered in 60 single bedrooms with en-suite facilities, telephone points, underfloor heating, smoke detectors, 24 hour nurse call system and 32" lCD tv's. There is also the flexibility for 6 of the rooms to be inter-connecting. Residents are also welcome to bring their own personal effects and small items of furniture if they choose.

Residents can socialse and relax in the spacious day rooms, which include a large, vaulted main lounge, a further lounge, activities room with coffee bar, family room, large vaulted dining room and beautiful hair salon.

A varied menu is offered with special diets being catered for.

The home’s dedicated activities team provides a full programme of entertainment and the hairdresser visits weekly.

Family and friends are welcome at any time.

Please visit the website for further information.

Group: Forest Care Ltd

Person in charge: Grace Adan (Registered Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: Bipolar/Manic Depression • Parkinson's Disease • Stroke

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Bulgarian, Spanish; Castilian, Portuguese, Tagalog

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Oak Lodge Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.8 Oak Lodge Nursing Home has a Review Score of 9.8 (9.821)

The Review Score of 9.8 (maximum of 10) for Oak Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 84 Reviews over all time. This Average Rating is also the rating value for Oak Lodge Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 60 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.821 for Oak Lodge Nursing Home is calculated as follows: ( (836 Excellents x 5) + (148 Goods x 4) + (14 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 999 Ratings = 4.821

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Oak Lodge Nursing Home is based on 60 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 60 Reviews ÷ 12 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    80
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Oak Lodge Nursing Home?

  • Extremely LIKELY
    77
  • Likely
    7
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Oak Lodge Nursing Home

  • Daughter of Resident/Service User
    31
  • Son of Resident/Service User
    29
  • Resident / Service User
    5
  • Daughter-in-law of Resident/Service User
    3
  • Friend of Resident/Service User
    3
  • more

My mother has been in Oak Lodge for a month now. She has a lovely room and is very well cared for. All staff are friendly and go out of their way to be helpful. We are also impressed by the range of activities available every day. This is an outstanding place for my mother to live and she is happy. Thank you!

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

As always, lots of attention to detail has gone into transforming the interior and exterior of Oak Lodge for the festive season. Plenty of Christmas activities on offer as always and a genuine feeling of care and compassion. One would forget these residents have health issues, as the care provided is given very professionally and respectfully. The Christmas raffle as always was very popular and the visit of a marching band to lift the spirits and provoke memories of days gone by. Other activities are provided daily throughout the year, but Christmas is always a poignant time of year, to see my Mum being cared for and enjoying these activities is wonderful. It really does feel like a special place to be. My family and I have always been made to feel very welcome and involved, as does everyone we have met here.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been at Oak Lodge for several years and the standard remains excellent.
She is very well cared for and all her needs are met.
The home is beautifully appointed and there is an ever-changing theme with decorations, crafts and activities depending on the season or occasion eg the Queen's 60th Jubilee.
The menu is available to look at and always looks very tempting and Mum enjoys her meals, usually taken in the dining room.
She recently has to attend a hospital appointment and it was all made much less stressful with the care taken to organise a wheelchair taxi and a late lunch.
Mum then went in to have her manicure.
I was given a helpful, unrushed meeting with the senior nurse, who explained everything very carefully.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mother has been in Oak Lodge Nursing Home for four years. She is well looked after and treated with dignity, the staff are kind and hardworking - nothing is too much trouble. I feel totally confident that she is safe and secure. Oak Lodge Nursing Home is clean, bright and welcoming - 1st class!

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband has been a resident for 9 months and I have been extremely pleased with his loving care he has received during that time. His concerns are listened to and acted upon; when he is off-colour and nothing appeals to him, staff go to no end of trouble to find something he will enjoy and all our family are made to feel very welcome when we visit him.

Christmas was amazing and although the thought of my dear husband going to a nursing home was very upsetting, the reality is I could have provided the level of loving care for him on my own.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Dad has been in residence now for 3 months and seems very happy with all aspects of his care. His room is spotless and he seems well cared for. I never thought he would settle like he has and it has been a weight lifted off my shoulders.
Everyone at this home is so friendly, from the laundry to the office staff and I couldn't have wished for better for my dad.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

We were immediately impressed by the modern, well-designed facilities, situated in pleasant countryside on our first visit to Oak Lodge.
During our tour, it was clear that staff were considerate, well-organised and worked well as a team. Mum agreed to a four-week stay to experience life at Oak Lodge for herself.
During this time, she was so happy with the kindness, willing support and assistance from the different teams that she asked to extend her stay. After 15 months, Mum is content at Oak Lodge and relieved to be free from the worries she had living alone at home.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Ever since my mother entered Oak Lodge four years ago, she has been saying how very happy she is there, how very good the staff are and how nothing is too much trouble for them. There are always many activities to join in with or social events to enjoy, but she most likes to meet visitors and talk to other residents. She repeatedly says how many friends she has made and for her, it's like being part of a large family, with a room stuffed full of flowers and presents.
For us, visiting is like going to her own home too, where we make drinks in the guest kitchen, join her for lunch, take part in the parties and celebrations - the last was the Christmas day champagne reception, the next will be her birthday. The staff are like extended family to her and to us as well.
The home itself is always bright and cheerful, with beautiful decorations to celebrate changing seasons. It looks out on the lovely gardens, or fields with birds and deer, with plenty of places to sit out and enjoy either.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Always a pleasure to visit Oak Lodge Nursing Home to see our uncle who is well cared for. The atmosphere in the home is friendly and organised with decorations frequently changing in the communal areas to reflect the time of year and various events.
Noting is too much trouble for management and staff and there are also various outings outside of the home organised, which must require a great deal of effort from the staff. It is a wonderful care home.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The environment is always clean and warm and special events are celebrated with decorations. The staff are helpful and show respect to the residents.There are a variety of activities available and personal carer e.g hair and nails are offered to residents.
I feel welcomed when I visit and can freely talk about any information or advice with staff.
The home is beautifully set in really lovely grounds ideal for a walk out with a wheelchair.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My mother has now spent more than four comfortable, happy years at Oak Lodge. It is a very pleasant place to visit. The staff at all levels are unfailingly welcoming, professional and enthusiastic. The range of activities provided (in and out) is outstanding, and must maintain and improve the mental and physical abilities of all. The camaraderie between staff and residents is obvious to see.

I very much doubt there is a better nursing home and group of staff anywhere!

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother moved into Oak Lodge Nursing Home just over a year ago. I am very grateful to the management and staff for taking such good care of her. They provide stimulating activities morning and afternoon 7 days a week. They keep on top of her medical needs so that she can see the weekly visiting Doctor if necessary, with nursing staff keeping an eye on things 24/7. Her room is kept clean and tidy and her laundry is returned to her every day.
She enjoys the daily menu too. The home has a courtyard garden in the centre, a patio out the back overlooking fields and a long driveway through the grounds of the 350-acre estate.
All these provide lovely places to sit and chat or to take mum out for a walk. It is a lovely home!

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother is a strong independent woman and the last thing she would have wanted would have been to go into a nursing home but her physical condition meant she had to and I can say that now after three years living there she remains very happy with the care, varied activities and attention she receives, small things such as taking holy communion or an occasional glass of wine matter to her.

I can thoroughly recommend Oak Lodge Nursing Home.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Oak Lodge Nursing Home had an inspection is rated outstanding. (March '17). This to me speaks volumes about the home, the staff and the care for all residents, they deserved this rating. This home will take some beating for the location in the countryside and I believe that Oak Lodge Nursing Home is one of the best around.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Oak Lodge is extremely well managed, the staff are always friendly and I believe that they care for my mother extremely well. The food is very good also.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

An excellently managed and organised nursing home where the residents are treated with respect and encouraged to recover or optimise their lives as far as physical/age concerns allow. Staff are always friendly and well trained and know the residents and relatives names.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Nothing but praise for Oak Lodge and the many people that work there. My mother is not the easiest person to deal with and just needs people with lots of patience - which she gets. Plus, everyone who works there greets you so that you feel that it is a happy place. The work that goes on to decorate the place for the various seasons is outstanding and the recent Christmas Fair for the residents, their relatives and the staff was great fun.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I cannot emphasise enough how finding this care home has taken so much worry off my shoulders. The management team have been reassuring and helpful and every visit is a heart-warming experience. The atmosphere is relaxed and fun and reflects more of a lifestyle choice than a care home and this shows how awesome all the staff are to make this happen. It is also the attention to detail that has amazed me, photos from activities and outings, even a Christmas photo of each resident in a wooden star hung on each door. Following a stroke, my Aunt has improved way beyond my expectations, and this is thanks to Oak Lodge Nursing Home. For the first time in my life, the thought getting older does not seem so bad!

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been extremely impressed with the level and sincerity of Care provided at Oak Lodge. The rest of the comment is just to use up the minimum 100 characters which is really annoying when you're busy.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

Brilliant caring home. Management and staff brilliant. Rooms kept extremely clean. Lots of good entertainment for residents all provide in a first-class caring environment.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My aunt has been at Oak Lodge Nursing Home for a year now: she moved in just before she turned 90 and became too frail to continue living alone at home. Oak Lodge Nursing Home wasn't our first choice (it initially had no vacancies) but we're very glad she was able to move. She has settled in, and I know that the manager and her team look after her well. I no longer worry about my aunt, which is a relief because I live over an hour and a half drive away and have caring responsibilities at home which means it's hard for me to visit.

Communication isn't easy for us because my aunt is too deaf to talk on the phone - and this is perhaps something Oak Lodge Nursing Home could think about. My aunt and I are lucky that she has a good friend who visits regularly, so I know that my aunt is well and in good hands: she helps us to stay in touch too, and this is really important to both of us.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

As a family, we know our 93-year-old mother is in the best place to be looked after in her senior years. I pop in to see her 2/3 times a week and on every occasion, I am struck with how caring and friendly the whole team of staff and management are.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Oak Lodge Nursing Home is certainly a home from home. It is a very difficult decision to admit you are not able to care for your relative adequately so finding somewhere, where you yourself could feel comfortable, is a rarity.

From my initial consultation with the Manager to meeting the nursing staff, I felt that my Mum would be well looked after. After the initial respite period, my Mum indeed confirmed that Oak Lodge Nursing Home was "the next best place to being in her own home". The care she receives from all the staff is faultless. The home is so friendly and welcoming and if you have any concerns, the manager and staff are always prepared to take the time to listen and resolve the slightest thing. Everything is dealt with professionally and, with discretion, should the need arise. Any care home is only as good as its' staff and they should be recognised for the excellent care they provide.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I couldn't feel more confident - my father is safe, warm, well fed and most of all respected. Oak Lodge Nursing Home presents a welcoming and friendly environment that cares for all inside. We visit when we like and are always greeted with smiles and space to be together as a family.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I think Oak Lodge Nursing Home is a brilliant caring care home. Everyone is so friendly, caring but always professional. Nothing is too much trouble whatever your needs. Never had a problem with any of the staff.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother could not be better cared for. More like a five-star hotel than a care home. The staff could not be better.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My father has been resident in Oak Lodge for nearly 3 years. He is extremely well looked after, the staff are always friendly with a smile and nothing is too much trouble. Standards of cleanliness, food, laundry together with personal care cannot, in my opinion, be faulted and always of a high standard. The staff at Oak Lodge go above and beyond with daily activities/entertainment. There always seems to be an excuse for a celebration not limited to Easter, Halloween, Christmas etc. Spring, summer, Queen's birthday and much more warrant a celebration. :)

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mother has been well cared for at Oak Lodge Nursing Home. The carers are kind and professional but there does seem to be a problem retaining staff.
The building is always clean and well decorated.

How likely would you be to recommend Oak Lodge Nursing Home? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Poor

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Every aspect of this home is outstanding in every way. The patients and relatives are always the priority with all the staff. This home is of the highest standard and has my highest recommendation. The care given to my father was exceptional.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The moment I walked in I was impressed. One member of staff was waving to us. Kind, gentle and knowledgeable to our situation.

Mum moved in and is extremely well stimulated and cared for. Well done to all the caring staff.

Thank you.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother spent the last six months of her life in Oak Lodge, I do not think we could have found a better place for her. The residents are treated as individuals and their individual needs are catered for in every possible way.
The standard of cleanliness is excellent, whenever you visit, the home smells fresh and clean.
All staff treated my mum with care and respect, spending time with her whenever they could. They were all like an extension of our family.
She was very happy here right up to the last moments of her life.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

ALL the staff offer exceptional levels of care and have an abundance of patience in what can be very difficult circumstances. The fabric of the accommodation is first class with a terrific eye for detail. Meals and activities are imaginative and very resident centric.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The whole team are extremely pleasant, caring, friendly, helpful, nothing was too much trouble.
The food was very good, plenty of variety made sure they know likes and dislikes of the resident.
Plenty of activities for residents who are encouraged to join in - gardening, quizzes, singing, crafts and entertainers from singers to Morris dancers.
There are displays for annual events Easter, Christmas, Valentines, Wimbledon, Olympics, May Day and plenty more.
They have a Summer Fete, Christmas Bazaar.
My family and I were extremely lucky that Dad's final months were spent in such a safe and caring home.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Oak Lodge is a quality care home set in beautiful countryside surrounds. The standard of nursing care is second to none. Very friendly and engaging staff, even with the most difficult residents. They really go the extra mile to provide a home that is friendly and safe.

How likely would you be to recommend Oak Lodge Nursing Home? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

It is very pleasing that the staff at Oak Lodge do actually see my mother as an individual and so provide care accordingly. There are a wide range of activities which help to keep her interested. The cleanliness of the building and positive attitude of the staff is excellent.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Oak Lodge is, in my opinion, a high-quality care home where the residents are afforded exceptional care. I was so relieved when my sister was offered a place at Oak Lodge, following the poor care she had been receiving in her previous care home. Unlike previously, if I am unable to visit on any particular week I feel totally confident that my sister will be well looked after.
The staff at Oak Lodge are all so approachable. The Manager is always on hand and ready to listen to any concerns the family may have and is open to helping in any way possible. I would highly recommend Oak Lodge Care Home to anyone.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Very pleased with the service provided by Oak Lodge - presuming you can afford the fees.
I have marked down on food and activities as I cannot really judge what is appropriate for the environment.
I should add excellent surroundings.

How likely would you be to recommend Oak Lodge Nursing Home? Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Generally very good. I think the staff could sometimes do more to encourage my mother to leave her room or make time to take her for a walk in the grounds for 20 - 30 minutes, rather than just accept and leave her. They should also be picking up on issues/ailments much sooner - a number of times I have highlighted a concern, only for them to investigate and then take the necessary action or prescribe drugs. They should really be spotting these things first! Finally, a few of the nursing staff talk about my mother to me completely disregarding she is there - rather disrespectful.

How likely would you be to recommend Oak Lodge Nursing Home? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Although Mum often asks to be somewhere else I know that when I am not there she joins in with various activities and really enjoys the quiz sessions. The home is always exceptionally clean and tidy and whenever I have to call for assistance to take Mum to the bathroom she does not have a very long wait before someone is there. All the staff are very friendly to Mum and her family and I can see that she is treated with dignity and respect.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The home itself is beautifully placed in the countryside and is a quality building. The staff at all levels are friendly and caring. My mother has improved enormously since she has been a resident. We looked at many homes but this was by far the best we saw.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My dad has always had the most excellent care and treatment at Oak Lodge.
The nurses and care staff are very helpful and friendly, the manager is available to speak to whenever needed.
Lovely building and environment, I'm so happy that he feels happy and safe there.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Superb care home in every respect. Cannot fault in any way. Nothing is ever too much trouble.
The care is second to none and the staff are amazing.
Activities available are wide ranging and all residents are encouraged, but not forced in any way to participate.
We would unreservedly recommend this care home.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Oak Lodge is a wonderful Nursing Home that so deserves its outstanding rating. My mother has been there for 2 years now. Having moved her from another residential home. My mother will be 94 in a few days time and the reason she is still here is due to the amazing care at Oak Lodge. Nothing is too much trouble and one thing that sets it apart is the fact that all staff are hands on and there to support. Thank you Oak Lodge!

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Cannot praise Oak Lodge enough. Management and care staff are outstanding. Surroundings more like a hotel than a nursing home. Every need is more than adequately catered for from hairdressing to manicures.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I am a carer for an elderly friend and her Power of Attorney. She has been a resident at Oak Lodge for over six years. The care is excellent, the kindness, respect and dignity is shown at all times. It is the only care home I should want her in. Oak Lodge is the best and only nursing home I would recommend. A big thank you to all of the staff.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home is situated in a very tranquil position surrounded by beautiful countryside. The staff are always welcoming, caring and very friendly and nothing seems to be too much trouble; everything is done with a smile on their face. My mother-in-law has been a resident for 6 months and has settled in really well. She will be 102 next month; she spent 6 weeks in hospital with a severe chest infection during last winter. When she was discharged in January, she looked every year her age, but after 6 months at Oak Lodge with lots of tender loving care she has gone from strength to strength and is very happy. There are lots of events organised and the activities room is well used. I am so pleased that we found this place as it has really put our minds at rest that she is so well cared for. She even has her hair done weekly, which makes such a difference!

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother is exceptionally well looked after and content at Oak Lodge and looks upon it as her home. All the staff are exceptionally caring, well trained and friendly and I can rest easy knowing that my mother is well cared for and safe. I would recommend Oak Lodge to anybody.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

We always find mum to be content, happy and well looked after. The staff are approachable and really care for the residents, who respond well to the attention that they receive. Oak Lodge has a welcoming atmosphere and is a very happy place, where the staff are willing to "go the extra mile."

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I visited a number of care homes in the area before Mum moved in. Oak Lodge was and is, the best. I am very happy with the care given, the quality of the staff and the environment. Everybody is helpful and pleasant.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

My sister has been a resident for about 28 months having had a stroke. She was very demanding and not the easiest person to manage at first. The staff were very good and understanding and she has now settled down. I can only praise all of the staff for their help, patience and professionalism. The facilities, food, activities and cleanliness are exemplary.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has always received excellent care, even though she is now incapable of doing anything, the staff still do her hair and nails nicely and always put her jewellery on. She always looks clean and tidy.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Friendly and helpful staff and a varied range of activities. Residents are treated as individuals and personal choice is taken into a account where possible. Food generally of a good standard and alternative choices available.
What makes the difference is the management's positive attitude and the ethos that it is the residents home they should be treated accordingly and as people. Cost ever increasing putting added burden on finance.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

I came here for 3 weeks in September while my son and daughter were away in New Zealand. I have been so well cared for in every way, I have decided to stay here permanently. I am 98 years of age and able to walk still but with difficulty, therefore I have been helped at all times with great care from the nursing staff and the carers. It has beautiful gardens and surroundings and my visits are always welcomed at any time of day.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been a resident in Oak Lodge Nursing Home since May 2015. Everything about the home has been excellent.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

My mother spent a third month in Oak Lodge for a rest. The staff are all very friendly and welcoming and any requests are swiftly dealt with. I have rated the activities as 'good' only because mum found them rather slow and low key for her and they are not really her thing. I always felt mum was in very safe and genuinely friendly, caring hands here. It is not cheap, but it is well staffed and beautifully kept at all times.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My father was deemed 'medically fit' by the hospital following an admission and episode of pneumonia. Oak Lodge responded quickly and was able to offer a room for him. He stayed for 6 weeks convelescence during which time he grew from strength to strength - both physically and mentally. I cannot stress enough how very kind, caring and attentive all the staff were. I had absolute trust in their care and professionalism. If the need arose both my father and I would not hesitate to return to Oak Lodge, 5-star food and care delivered with kindness and dignity.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I class Oak Lodge Nursing Home not so much as a care home, but a five-star hotel in every way. First class treatment, activities, care, thoughtfulness and consideration. Cleaning takes placed every day. Minor repairs are done instantly (and with a smile)! The well-being and longevity of the 'guests' are a testament to the care offered by all of the staff. Visitors may call at any time and are always welcomed. At my friend's funeral, there were three staff members, one was her day off. They are amazing!

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Oak Lodge Nursing Home is excellent. The staff are very professional and very caring. They treat all the residents with respect and the cleanliness is outstanding. I would definitely recommend this nursing home. I've seen a few homes and Oak Lodge Nursing Home far outshines the rest.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Friendly staff. Laundry service very efficient. Good nursing care but a little inconsistent. Food is good. Accommodation is good and public rooms are very comfortable. The building is very clean and well decorated. Maintenance staff are very good. Good management. Good value for money.

How likely would you be to recommend Oak Lodge Nursing Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Could not ask for better support and care from staff or a more comfortable and safe environment.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My grandmother has been in Oak Lodge for approx 18 months now. I have nothing but praise for this home. Staff extremely helpful and friendly. Cleanliness to a high standard. Care to residents very good. My grandmother is always happy and well cared for. Food always looks healthy, well balanced and well presented.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Made most welcome on my arrival, even though I was suffering from an illness and being unpleasant to all the staff - so they tell me! I have been encouraged to make this my home and we are succeeding. My surroundings are so lovely and I have even been allowed to bring a very favourite statue from my own garden and furniture for my room. I can't thank the staff enough for their help and kindness if only everyone could be as lucky.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I visit my mother regularly and it doesn't matter what time of day I visit, I am always greeted by the staff warmly and everyone is always smiling. All the residents always look smart, obviously there is attention to detail on how the residents present themselves with dress and hair (for the ladies) is very important. Everyone always looks amazing.
The house is spotless and staff are always busy entertaining and residents join in with activities where appropriate. I am very happy with my mother's care, the staff are amazing.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Although my father has only been a resident at Oak Lodge for a short period of time, my wife and I are already very impressed with the quality of the care.

To give one example, when you learn that the manager of Oak Lodge visits each and every guest every morning that she is working I have to say that I was a little sceptical. However, when you witness that this is true on several occasions you realise that the team at Oak Lodge are caring for their guests in a way which we did not anticipate.

So we would have no hesitation in recommending Oak Lodge to anyone who is thinking of this care home as a suitable facility for their relative.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I visit here regularly and have never known a more welcoming and pleasing atmosphere as I experience here. All credit to the management and staff! If I should ever need a nursing home this would be my first choice.

How likely would you be to recommend Oak Lodge Nursing Home? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

My mother was in the nursing home for 26 months. I liked the look of the home from the first moment I saw it for her. It is light, spacious, clean and warm and the staff are attentive, knowledgeable and approachable. My mother was happy there, not a great joiner of things but never excluded and always encouraged. She loved best to chat one to one and time was given to her. The end of life care was professional, caring and considerate. She was allowed to slip away with dignity.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My sister was very poorly when we got her in the nursing home but after a few weeks she has greatly improved, can now speak to us quite well and with good food and drinks is so much better. Of course, we accept she will always need nursing care for the rest of her life but know she is always well looked after especially as she is unable to walk unaided. I have nothing but praise for the way she is being cared for.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I have found all the staff to be helpful and reassuring, taking very good care of my mother. The food is excellent and varied. The whole home is kept to a very high standard of cleanliness. Nothing is too much trouble.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Mum has only been a resident at Oak Lodge for eight weeks but has already settled far quicker than we thought she would. She has never been a social person, but the staff are working very hard with her to encourage interactivity with others. All our requests have to date been accommodated very quickly and with enthusiasm. The location is beautiful with lovely grounds and gardens. Mum is also enjoying the food.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

A wonderful nursing home, excellent care and cleanliness. nothing is too much trouble. The carers and all the staff are superb. There are always activities going on, which the residents can partake in if they wish. They even take them on the odd day out, if suitable for them.
Once again I cannot praise them all enough for the care they give to my mum. She was in another home before, after 3 weeks we couldn't get her out quick enough. We have no worries now, as we know she is being looked after so well.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have always felt that if the staff in a home are happy and cheerful then the residents will be as well. This is certainly true of Oak Lodge as we have always been nade to feel welcome and we can see that my Mother-in-Law is well looked after. The activities for the residents are very imaginative with summer parties, fetes, trips out as well as visits by entertainers. An excellent home.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I've always found the staff very friendly and caring. I phone most days and it's never too much trouble to answer then phone and divert the call to my relatives room. There is always plenty of care in personal activities carried out. Plenty of food and drink when needed. Activities carried and topical to keep every day a different experience. She seems very content and happy there to meet the staff and other residents in both the bedroom and downstairs in the day room and lovely gardens and summer lodge.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Gran always seems content and never complains. She's recently started re-visiting, reading novels and seems to be very alert mentally. Her personal care is very good and she is always in clean clothes looking smart. It's always a pleasure to visit the home as the staff are very friendly and helpful. Sometimes because of work commitments, I visit early. It's never too early for the staff to welcome me and let me up to her room.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Mum has been here for over a year. We have always been very happy with the care and all the support she receives. The home is immaculately clean, staff are always friendly and helpful. Mum takes part in lots of different activities and is rarely in her room when I visit - which is lovely :) She enjoys the food very much and seems to get on very well with all the staff. As a family, we couldn't wish for any better care.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

My fathers transition into Oak Lodge was very smooth, he was made to feel welcome by the staff and management. I too always feel welcome when I visit dad.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Always a welcome from all the staff when visiting my father. Lovely bright airy rooms and corridors with seasonal displays and pictures.

How likely would you be to recommend Oak Lodge Nursing Home? Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

An extremely pleasant nursing home;
1) Very clean public areas and father's room
2) Well tended grounds
3) Welcoming reception area
4) Very polite, happy caring staff from management to support staff
5) Staff always happy to help
6) Immediate response to emails
7) Attention paid to father' s appearance, cleanliness and well being. My father has thrived in the environment and mention how nice it is that all staff know him by his first name. He feels he has been looked after well.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Generally staff cannot be more helpful, ditto the management. The atmosphere is always pleasant. Plenty of varied activities on offer. Good food. Room facilities are excellent.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Dad moved into Oak Lodge in November, once we had decided he could no longer live alone. We couldn't have made a better choice, from the very first meeting he was treated with respect, professionalism and kindness. His quality of life has improved greatly, there are plenty of daily activities and events to look forward to and the staff have arranged trips out. Dad has also been accompanied to his hospital appointments as I am unable to take him and the staff keep me updated with any medical issues. I would have absolutely no hesitation to recommend the home; we feel very lucky to have found it.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Every visit is a pleasure the home is immaculately clean, the staff are welcoming and agreeable. My mother is always swell looked after and contented, active in the sense she is with the other residents and sometimes involved in activities, obviously the ones that she can participate but always in a group. I am reassured and happy that she is in a fantastic establishment keep up the great work!

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My grandmother moved into Oak Lodge in March 2015 after being moved down from Leicestershire where she has lived for 97 years on her own :) The care and empathy that she and we as a family have received from all the staff from cleaning staff right through to management has been amazing. Far beyond our expectations. I thank our lucky stars everyday that gran was able to make Oak Lodge her home. Gran has adapted to life at Oak Lodge very well with the help and kindness of the staff. I/we can't thank everyone enough for all the care she has received at the age of nearly 99. She has a new and different life and we look forward to a big celebration for her 100th here at Oak Lodge.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have to congratulate Oak Lodge on the way in which they have looked after my mother. My mother since her arrival just before Xmas. It is an amazing nursing home and must rate as the best one I have seen. The staff are extremely friendly and interact really well with the residents. The manager is very approachable and a caring sensitive leader. The head of care is also fantastic in her care and approach. The kitchen staff have been extremely adaptable due to my mother's gluten free diet. It is a most impressive establishment.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Well looked after. Very helpful staff. Room always clean.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

As a family from our first thoughts regarding placing dad in a care home we admit to feeling trepidation. However from the first point of contact via the telephone to the day dad moved in they very quickly were able to reassure us and give us professional guidance. Dad's 6 months at the home as a result of the amazing caring staff were peaceful and he was treated with complete respect dignity and love.

How likely would you be to recommend Oak Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

March 2017

Outstanding

Recipient: Oak Lodge Nursing Home

Date: Wednesday 01 Mar 2017

more details

Job Vacancies

Staff Profiles

Grace

Grace Adan

Job Title: Home Manager

Joined: 2001

Description:

Grace has worked for Oak Lodge since 2001. Grace is passionate about providing quality care. She cares deeply about the Residents and staff alike and has created a climate that motivates each individual.

Jacqui

Jacqui Vickery

Job Title: Home Administrator

Joined: 2009

Description:

Jacqui began working at Oak Lodge in 2009. She loves the interaction with residents, families and staff ensuring they are happy and well looked after.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Oak Lodge Nursing Home