Oak Lodge

Rectory Road, Oakley, Basingstoke RG23 7EL
Review Us
9.9 142 Reviews
  • Oak Lodge, Basingstoke
Oak Lodge is a CQC rated ‘Outstanding’ and award-winning care home combining 24-hour residential and nursing care with warm and friendly hospitality for up to 60 residents on a permanent and respite basis.

Purpose-built on the foundations of a country farm complex, within a beautiful 300-acre Hampshire countryside estate, Oak Lodge is a quintessentially British care home blending state-of-the-art facilities and stimulating environments with a homely atmosphere and family approach to person-centred care.

Awarded 'Residential Home of the Year' at the Hampshire Care Awards 2025, ‘Top 20 Care Home South East England’ in 2024, winner at the Hampshire Care Awards in 2023, and Home Manager Grace Adan won ‘Manager of the Year’ at the National Care Awards in 2019.

Residents enjoy beautiful farmland views from their luxury bedrooms equipped with ensuite facilities, spacious communal for entertaining and dining, glazed walkways, a dedicated activities room, hair salon and family room. Outside, a landscaped garden, quaint summer house, tranquil flower courtyard with water feature and a raised herb garden tended to by the residents’ gardening club, provide outdoor space for residents and their loved ones to enjoy.

Their dedicated activities team prioritise resident wellbeing by organising a variety of meaningful and joyful group, individual and one-to-one activities and experiences. Some of the many activities they provide are; cultural days, themed tea parties and dining experiences, floristry workshops, gardening club, arts & crafts, beauty sessions, trips out to nearby attractions, live musical entertainers – tap, jive and Irish dancing, Ukulele players, Motown singers, tribute acts and visiting animals – alpacas, monkeys and even penguins to name a few!

All-inclusive fees cover physiotherapy, chiropody, hairdressing, massage therapy, days out, and more.

Care Provided by Oak Lodge

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 60 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1995 – £1995
  • Self-Funded Nursing Care: £1995 – £1995
  • RESPITE Self-Funded Residential Care: £1995 – £1995
  • RESPITE Self-Funded Nursing Care: £1995 – £1995

Our all-inclusive weekly fees require no deposits and cover all the care residents need, including complimentary physiotherapy, chiropody, hair dressing, massage therapy, days out and much more.

These prices are only a guideline, please contact Oak Lodge to find out the exact price for your requirements.

Contact Oak Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Oak Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Grace Adan (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)
9.9

Oak Lodge has a Review Score of 9.9 (9.905) out of 10, based on 17 reviews in the last 2 years.
Over all time Oak Lodge has 142 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Oak Lodge
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Total of 142, showing 21-40
Review from Caroline W (Daughter of Resident) published on 13 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum, grandma and aunt arrived at Oak Lodge Care Home just before Christmas 2017 with a very poor prognosis after a massive stroke.
Here we are, six years later, and with the additional handicap of being registered blind and Mum is still going strong thanks to the patience, kindness and care of
the whole team at Oak Lodge.
In spite of the things that restrict her, Mum is so well-supported in the things she can do. The stand-out thing recently is her participation in the poetry sessions. She has always been a lover of poetry and I am so pleased that this is one of the many things the activity team supports.
From top to bottom, the staff are always helpful, kind and communicative. We feel very lucky that Mum is at Oak Lodge, we could never look after her considerable needs the way the home does. We were so impressed at the way they handled Covid too, in spite of government incompetence.
I am very happy to wholeheartedly commend the management and hard work of this exemplary nursing home.
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Review from Sarah G (Daughter of Resident) published on 30 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
“My mother's health and wellbeing has improved since she came to Oak Lodge although restricted in what she can do herself, she is so well looked after, and this is proof in her ongoing good health and happiness and comfort.”
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Review from Sharon B (Daughter of Resident) published on 17 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Oak Lodge is extremely well-managed by the manager. She is a true diplomat, and it makes such a difference. My father has lived there for two years, and all the staff respect his requests and have put his art on the wall to make it as much like home as possible. He is taken to dinner and supper and
events to ensure he always has company.
He does find the evenings rather isolated back in his room, but he uses the computer. He has suggested a “pub” is installed where residents could meet in the evenings. A wonderful care home overall. The staff are second to none and go to great lengths to ensure comfort for the residents
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Review from David H (Son of Resident) published on 17 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been impressed with Oak Lodge since my first contact with the manager. She was so accommodating and understanding of our situation. She offered respite care, which resulted in my mother being so at ease and comfortable that she made that important decision to make Oak Lodge her home. The staff
and facilities are excellent, and daily activities and crafts have seen my mother flourish. My sister and I have peace of mind about the care she is receiving and always feel welcome when we visit. Well done to all the staff!”
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Review from Andrew K (Friend of Resident) published on 26 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
It’s a job to know where to start in complimenting Oak Lodge. The word ‘care’ in a care home isn’t sufficient to describe the care, love and attention everyone receives at Oak Lodge. The staff make friends with residents and visitors alike and always greet you by name. They know the residents and treat
them with dignity and respect, making sure they are comfortable and happy. Our dear friend arrived at Oak Lodge over three years ago, and it is clear that the care and attention she receives have given her a wonderful quality of life. Thank you to everyone at Oak Lodge, which I am convinced is the best in the country.
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Review from Mary A (Daughter of Resident) published on 26 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Oak Lodge provided absolutely outstanding care for my father for the last 15 months of his life.
I feel that he was embraced into a large, loving extended family. He was always treated with dignity, understanding and compassion by all members of the staff, whatever their role in the home. Nothing
was too much trouble to sort out or address.
He also enjoyed really good fun theme days, BBQs and Summer garden parties, usually involving excellent quality food, which he relished. Dad was only there for one birthday, but decorating his room and having a birthday cake at tea, exemplified the extra mile and thoughtful personal touches Oak Lodge provided.
In short, I cannot speak highly enough of the professional management, great teamwork and wonderful, dedicated nurses and carers, and am recommending Oak Lodge to anybody in need of the highest quality home.
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Review from Michael P (Brother of Resident) published on 26 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has been a resident at Oak Lodge Nursing Home for over three years, which came about as a result of the death of her husband after 50 years of a truly happy marriage.
During her time at Oak Lodge, she has received the most wonderful care, courtesy and consideration that we could have ever
wished for from every member of the staff, who all have that natural warmth and welcoming disposition which are so necessary to make the residents feel that they are living in a safe home from home environment. I know that my sister is very happy being there as she continues to enjoy the autumn of her life.
I am so very, very grateful for the outstanding care she has received at Oak Lodge.
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Review from Mary B (Niece of Resident) published on 26 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
During the four years our aunt has been with you at Oak Lodge, she has received exceptional care.
The staff are all friendly and happy and are willing to do anything asked of them.
We have always been kept fully informed of any changes in our aunt's condition.
Oak Lodge itself is always immaculately
clean and bright, with changes to displays throughout the seasons.
There are plenty of activities for the residents if they choose to participate.
We would not hesitate in recommending Oak Lodge to anyone looking for care for a relative. It is a lovely home.
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Review from C C (Daughter of Resident) published on 24 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is an absolute joy to see. It's bright, lovely rooms for residents and the gardens and grounds are so well cared for. Everyone seems happy, and it has so many activities for the residents. My mother is very happy there and has never complained about anything or anyone. I feel completely relaxed
to know she is so well cared for. Thank you for all your kindness to Mum.
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Review from M S (Daughter of Resident) published on 4 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so pleased we made the decision for Dad to come to Oak Lodge when it became clear he could no longer live alone. From the first moment we were struck by the respect and care of the staff and have gone on to appreciate the loving family atmosphere that is created for everyone. Every time we visit
Dad it is reassuring to hear him talk about how lovely, sweet and wonderful the people looking after him are.
The home, set in its countryside setting, a real feature, is immaculately maintained both inside and out. The seasonal decorations and displays are fun and cheerful enhancing the homely atmosphere. The range of activities and entertainment is impressive and immediately engaged Dad in the community life, particularly enjoying the visits from the alpacas which brightens his day and gets him talking!
We are so grateful to all the staff for the love and care they show to Dad and know we can trust that they always do the best for Dad. Thank you
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Review from Alec G (Son of Resident) published on 31 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has now been a resident in Oak Lodge since February 2021 and the way we view Oak Lodge, its staff and quality of life they provide for mum hasn't changed. In fact if anything we are even more impressed than we were. Following the very difficult Covid pandemic which the staff managed magnificently,
relatives are now able to visit freely any time of day and residents are not only able to go out with friends and family but trips are also organised by the home taking the residents out.
The staff are knowledgeable and helpful and always on hand to assist in any way they can. The regular resident's meetings give everyone a chance to have their say and it's refreshing to know that these meetings are acted upon with the resident's choices for food, activities etc being taken into account, actioned and put in place.
Our feeling is just the same that the quality-of-care mum gets keeps her stimulated and mentally sharp. We feel we have made exactly the right choice for mum.
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Review from Wyatt G (Son of Resident) published on 28 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Oak lodge are brilliant they have looked after my mother for nearly three years soon.
They look after her and take in all her needs as if she was a family member.
The facilities are 5 star and food is brillaint.
The activities are excellent and varied and take place every day in morning
and afternoon.
Lastly they all want the best for the people who are staying at Oak Lodge.
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Review from Andrew P (Son of Resident) published on 15 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been so well looked after since she moved to Oak Lodge in 2020. All the basics - care, food, cleanliness are dealt with in a highly professional way but Oak Lodge also has a sense of energy and liveliness which is far above the norm. Every time I visit the trust my mum has for each member
of staff is clearly on show.
I’m so happy with the decision we made to move her to Oak Lodge.
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Review from Simon M (Son of Resident) published on 15 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our 90-year-old mother entered Oak Lodge Care Home in May 2021. Although she was rather confused to begin with she soon settled down helped by the exceptional standards of care at the home and the kindness of all staff. As a family, we are grateful to all the nurses and other staff at Oak Lodge who
have been consistently supportive. The manager runs an impeccable ship. Thank you
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Review from Helen H (Daughter of Resident) published on 15 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother arrived at Oak Lodge in a very frail condition following six weeks in hospital, unable to walk or stand independently and requiring assistance in every aspect of daily life. The care and encouragement that she has received from the wonderful team has been outstanding. My mother is looking
well, regained some of the lost weight and is able to get around with a walking frame, a big improvement physically and mentally.
Moving to a nursing home is not an easy decision to make and choosing somewhere is difficult. Oak Lodge, with its wonderful gardens and luxury indoor facilities, makes that choice easier.
Thank you to all of the team for helping Mum to settle in.
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Review from Chris F (Son of Resident) published on 15 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Oak Lodge for three years and is very happy there. The home manager supported by nurses, carers, activities team and a range of support staff do a wonderful job in keeping Oak Lodge happy, safe and an active home for all residents. Oak Lodge is very welcoming with a range of lovely
purpose-built rooms and continues to be outstanding!
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Review from Sheila S (Daughter of Resident) published on 19 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
A few years ago Oak Lodge cared for my mother-in-law and she was very happy there. Unfortunately, in late Summer of 2020, my own Mother was unable to continue living independently and so when our family had to make that difficult decision, we didn't hesitate to think again of Oak Lodge. We were delighted
to hear that many of the staff members who had made life happy, safe and fun for my mother-in-law were still at Oak Lodge and all with the same dedication and enthusiasm for life that we had seen a few years back. Our family was delighted and although my Mother was hesitant about residential care, she was willing to give it a try after the welcome she received. Despite all the pressures that 2020 had brought this sector, Oak Lodge has remained the haven we remember from previous times. The care, patience and good natured nurturing staff are a real credit to the caring profession and we stand in awe of the whole Oak Lodge team. We thank them all.
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Review from J S (Son of Resident) published on 18 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
On our first visit to Oak Lodge, we were impressed by the modern, well-maintained gardens and facilities, all situated in quiet pleasant Hampshire countryside. Mum initially agreed to a four-week stay to experience life at Oak Lodge for herself. During that time she was so happy with the kindness, assistance
and willing support from the different Oak Lodge teams that she asked to extend her stay. Mum has now been resident at Oak Lodge for over four years and she was delighted to be able to celebrate her 100th birthday there two years ago with friends and relatives. Mum is happy to know she can rely on the staff who are knowledgeable, considerate, well-organised and work efficiently as a team. Mum continues to feel "at home" at Oak Lodge; she is contented and relieved to be free from the worries she had in the past when living alone at home.
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Review from Emma (Niece of Resident) published on 14 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt has been living at Oak Lodge for more than 3 years now, and it felt like home from the moment we moved her in. I have never had a worry, or doubt that this home was a very lucky find. It is so clean, something that impressed me at the beginning and standards have never slipped. The staff
are all happy in their work and very friendly and approachable, it feels like one big family. Every visit has uplifted me, seeing the care that everyone gets and the happy atmosphere. My Aunt does not make the most of the activities and facilities as she likes to be in her room, but evidence of lots of crafts and events reflects how everyone is treated individually. My Aunt has coped with the restricted visits during recent lockdowns, and alternatives have been put in place brilliantly. In fact, I think I am missing the visits to the activity room, making coffee and sitting down for a chat with my Aunt overlooking the terrace more than her!
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Review from Elizabeth E (Daughter of Resident) published on 11 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was living independently at home until she was 98. It became increasingly clear that her house was no longer suitable even with adaptations. She moved to Oak Lodge four years ago, for a trial period, and quickly realised what the advantages were. A bright intelligent lady, I can honestly say
that she has adapted well, maintained a reasonable standard of health, and thrived on the extensive programme of activities and entertainment provided. The staff have excelled themselves, particularly during the pandemic, with all the extra work involved. My mother is a kind, compassionate and outgoing lady, she understands and appreciates the apprehension experienced by new residents, and will help them to settle. I am delighted that she is so happy at Oak Lodge. This is because the staff, as a whole, have consistently shown great kindness, intelligence and understanding at all times, in looking after her, and communicating with us. We thank them all on her behalf.
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Current Review Score: 9.9 (9.905)

Overview of Review Score

The Review Score of 9.9 (9.905) out of 10 for Oak Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.980 for Oak Lodge is calculated as follows: ( (199 Excellents x 5) + (4 Goods x 4) ) ÷ 203 Ratings = 4.98
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Oak Lodge is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Jan 2020

Overall Outstanding

  • Caring Outstanding
  • Effective Outstanding
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 20 Feb 2026

Residential Care / Nursing Care / Respite Care

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Awards / Recognitions (11)

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Meet the Team (5)

Grace

Grace Adan

Job Title: Home Manager Joined: 2001

Grace has worked for Oak Lodge since 2001. Grace is passionate about providing quality care. She cares deeply about the Residents and staff alike and has created a climate that motivates each individual.

Jacqui

Jacqui Vickery

Job Title: Home Administrator Joined: 2009

Jacqui began working at Oak Lodge in 2009. She loves the interaction with residents, families and staff ensuring they are happy and well looked after.

Flora

Flora Balmaceda

Job Title: Head of Care Joined: 2001

With an extensive background in nursing, Flora has worked at Oak Lodge for 18 years and is responsible for managing the clinical care of the residents in the home. This involves supervising the nurses, senior carers and carers to ensure residents receive person-centred care in accordance with their assessed needs and plans of care, and ensuring their mental, physical and emotional well-being.

Lubo

Lubo Sromovsky

Job Title: Maintenance Manager Joined: 2006

Lubo is our passionate and dedicated Handyman who works very hard fixing things and making sure our home runs smoothly. This involves ensuring that any maintenance/repair works are carried out promptly and efficiently with minimum disturbance.


Lubo is your man if you require shelving, pictures hung on a wall, carpet cleaning or any general maintenance to make your room as comfortable as possible.

Tracey

Tracey King

Job Title: Head Chef Joined: 2001

Tracey has worked at Oak Lodge for over 18 years. Having started as a weekend Chef, then taking on more hours, finally working as Head Chef for the past 5 years.


In her own words “Good food and nutrition are important to everyone, especially the elderly. I am passionate right from the start of the planning, ordering, cooking through to serving the food to our residents. I carefully consider each of their likes and dislikes and enjoy seeing empty plates and well-nourished residents. I’m proud to be part of the residents lives here and responsible for their well-being, nutritionally”.

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