Care Homes Owned by Forest Care Ltd

Mam was a resident at Holly Lodge for two and a half years. Over this time, she was treated with the utmost care and compassion, especially during the last few weeks of her life. The whole team at Holly Lodge are amazing and it feels like one big family. My family and I will be forever grateful to the staff for the support and sensitivity shown throughout Mam's stay.

My mother spent the last nine months of her life in Holly Lodge. My sister and I moved her from another care home in Deepcut as we were unhappy with her care there. From day one in Holly Lodge we knew we had made the right move. Excellent activities and care that went above and beyond. All the staff up to & including management were approachable & felt like family.

Mum has been at Rowan for approx 18 months. In that time I have had nothing but praise for the overall running of the care home. The staff are attentive and caring, all client needs are taken care of including medical care. Lots of activities and a comfortable en suite bedroom. Highly recommended.

I am free to visit any time day or night.

My Mum has been at Holly Lodge for over 6 months now. Settling in took quite a long time, with different challenges along the way. Staff are very welcoming when we visit, keeping us up-to-date, showing great kindness and care for Mum. We, as visitors, are always made to feel welcome and we have been able to use the 'family room' for a couple of small family gatherings. Due to Mum's condition, she isn't able to make use of all the facilities and activities put on at Holly Lodge but the staff do try and include her where appropriate.

I have visited her often and all the staff are amazing. They are taking good care of her and I know she is happy there.

My mother has been at Oak Lodge since December 2020, although she now can't do anything for herself, they treat her with the utmost respect and preserve her dignity. They ensure that she is not in her room all day, but is moved to the lounge area daily, where she can see and hear all the activities, and even where singing is involved, join in. All the staff are amazing, caring and attentive, and have absolutely no doubt that she is in the best possible hands, day and night.

All of the staff at Oak Lodge are wonderful, so friendly and caring. I cannot praise them enough. They have all helped my husband settle in and feel at home. There is such a lovely atmosphere. They have also given me the confidence that he is very well cared for. Nothing is too much trouble. Thank you to Grace and all the team.

VEry good no issues at all.

Wonderful staff who take great care of my relative and are always friendly and professional when we visit. Beautiful surroundings and attention to detail; a tranquil environment.

My mum has been a resident here for the past year, and the difference in her is truly phenomenal. From the moment she arrived, the team welcomed her with warmth, kindness and genuine compassion. The level of care she receives every single day, has made such a positive impact on her wellbeing and happiness. The staff treat residents with real dignity and respect, taking time to understand each person individually. Knowing mum is in a safe, supported, happy and surrounded by such dedicated people means the world to our family.

A lovely home with caring staff.

A wonderful care home with compassionate staff and a lovely, warm atmosphere. Highly recommended.

On the whole very good. I would recommend this home to family and friends.

Elm Lodge is beautifully acquainted with very kind and attentive staff. My mother settled in and enjoys herself. All her needs are met and the team are incredibly helpful. Always excellent communications between the team and myself to ensure that all my mothers needs are met.

Mum has been in Cedar Lodge for over a year and she calls it her home as the team at Cedar Lodge have made it this way for her. The care and thought the team put into the smallest details is outstanding. From the chef checking on meal requirements to the nursing care (which is exceptional) and all the care and activities. As a team together they work to ensure that each person is special in their own home.

It's amazing how mum has changed since being here, she has grown in confidence and is very happy!

Since Nan moved into Elm Lodge in November, life for her has been wonderful for her. As family, we have been delighted to see her settle so well, with so many activities going on day to day, the care, companionship and company she receives from staff and residents - we are so happy to see such an improvement to quality of life and her happiness. Visiting Nan at Elm Lodge is such a pleasure and brings us much joy.

Although my father was only a resident for two weeks prior to his death, he was treated with the utmost compassion, care and kindness by all those who came into contact with him. This also applied to his family and friends - nothing was too much trouble and someone was always available to answer any questions. As a family we would like to thank everyone for their care and kindness - at such a stressful time.

Mum was welcomed to Elm Lodge in such a warm and loving way - like you would greet a friend of the family or a relation. She was taken well care of in her first 24 hours, and when the 2nd evening she called me in distress, the staff dealt with her compassionately. A great start to what is the next chapter in my mum's life.