Care Homes Owned by Forest Care Ltd in Hampshire

Mum has been at Rowan for approx 18 months. In that time I have had nothing but praise for the overall running of the care home. The staff are attentive and caring, all client needs are taken care of including medical care. Lots of activities and a comfortable en suite bedroom. Highly recommended.

I have visited her often and all the staff are amazing. They are taking good care of her and I know she is happy there.

My mother has been at Oak Lodge since December 2020, although she now can't do anything for herself, they treat her with the utmost respect and preserve her dignity. They ensure that she is not in her room all day, but is moved to the lounge area daily, where she can see and hear all the activities, and even where singing is involved, join in. All the staff are amazing, caring and attentive, and have absolutely no doubt that she is in the best possible hands, day and night.

All of the staff at Oak Lodge are wonderful, so friendly and caring. I cannot praise them enough. They have all helped my husband settle in and feel at home. There is such a lovely atmosphere. They have also given me the confidence that he is very well cared for. Nothing is too much trouble. Thank you to Grace and all the team.

VEry good no issues at all.

Wonderful staff who take great care of my relative and are always friendly and professional when we visit. Beautiful surroundings and attention to detail; a tranquil environment.

My mum has been a resident here for the past year, and the difference in her is truly phenomenal. From the moment she arrived, the team welcomed her with warmth, kindness and genuine compassion. The level of care she receives every single day, has made such a positive impact on her wellbeing and happiness. The staff treat residents with real dignity and respect, taking time to understand each person individually. Knowing mum is in a safe, supported, happy and surrounded by such dedicated people means the world to our family.

A lovely home with caring staff.

A wonderful care home with compassionate staff and a lovely, warm atmosphere. Highly recommended.

On the whole very good. I would recommend this home to family and friends.

Elm Lodge is beautifully acquainted with very kind and attentive staff. My mother settled in and enjoys herself. All her needs are met and the team are incredibly helpful. Always excellent communications between the team and myself to ensure that all my mothers needs are met.

It's amazing how mum has changed since being here, she has grown in confidence and is very happy!

Since Nan moved into Elm Lodge in November, life for her has been wonderful for her. As family, we have been delighted to see her settle so well, with so many activities going on day to day, the care, companionship and company she receives from staff and residents - we are so happy to see such an improvement to quality of life and her happiness. Visiting Nan at Elm Lodge is such a pleasure and brings us much joy.

Mum was welcomed to Elm Lodge in such a warm and loving way - like you would greet a friend of the family or a relation. She was taken well care of in her first 24 hours, and when the 2nd evening she called me in distress, the staff dealt with her compassionately. A great start to what is the next chapter in my mum's life.

Fom a visitor's perspective, Oak Lodge is in a lovely open countryside location, there are ample parking spaces.

We will certainly not hesitate to recommend the home to anyone looking for somewhere where their loved ones will be safe and well cared for.

4-star hotel quality, facilities include hairdresser, small cinema, several lounges, also a tea and coffee and snack lounge. All areas are spotlessly clean, good choice of food, including a large English breakfast. Lunch and dinner always started with a tasty home made soups. A two-choice menu for lunch and dinner, with other options available. Nothing ever too much trouble for management and staff in all areas. All friendly, patient and helpful and all calls answered promptly. Large rooms for residents with good ensuite facilities, including wet room.

My mum has lived at Oak Lodge for 3 years and I have always been impressed by the level of care given. From the very start all the staff seemed to know her and understand her needs, adapting to her as she has become more frail. She is always treated with respect and dignity, and enabled to enjoy her life in the home.

When she first moved in she was able to join in many of the varied activities and, although she is less inclined to now, she is always encouraged and helped to do anything she wishes to do. She recently celebrated her 100th birthday and I was overwhelmed by the support I received in organising a small celebration.

I have rarely had to raise any concerns but have found that staff are usually already aware and dealing with any issue.

It gives me great peace of mind to know that Mum is in such a lovely, caring environment.

Although my mother has dementia, which sadly will never change, it has become noticeable that she is declining a lot slower than before she moved to Oak Lodge, and we have no doubt that this is due to the staff providing lots of varied entertainment and catering for her varied needs, for which we are very grateful.

Oak Lodge - Forest Care is expertly managed and all the care team are wonderful. Since joining Oak Lodge my mother is content with her dementia. It seemed the right decision to start her at Oak Lodge before there was an accident and this has proved the right decision as she has made good friends, is settled into the daily routine and enjoys the events. Prior to starting, my mother would often ask what she had done wrong or what she was expected to do next? There is none of this worry at Oak Lodge because as a resident with dementia she benefits from continual social contact and activities. It is a huge relief to see my mother happy and thriving in the warm and welcoming environment. I went to see 10 care homes in the area before selecting Oak Lodge and would not have my mother in any other care home. The staff are amazing and look after my mother with genuine care and attention to keep her happy.