St Catherine's Road, Frimley Green, Camberley GU16 9NP
Cedar Lodge is situated in its own landscaped gardens and is surrounded by woodland. This purpose designed home offers luxurious accommodation and is convenient for local amenities.
The home provides 24 hour nursing care and each resident has an individual care plan.
Accommodation at Cedar Lodge is offered in bedrooms with en-suite facilities, telephone and TV points, thermostatic radiators, smoke detectors and 24 hour nurse call system. Residents are welcome to bring personal effects and small items of furniture. The home also has spacious day rooms for entertaining and socialising.
Cedar Lodge has a dedicated activities team that provides a varied programme of activities from arts and crafts to singers and entertainers. A regular visit is made by a mobile library and a hairdresser attends weekly.
Family and friends are welcome at any time.
Please visit the website for more information.
Group: Forest Care Ltd
Person in charge: Nenita Jopson (Manager)
Local Authority / Social Services: Surrey County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Hearing Impairment • Multiple Sclerosis • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 65+.
Languages Spoken by Staff (other than English): Bulgarian, Portuguese, Tagalog
Single Rooms: 60
Rooms with ensuite WC: 60
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Cedar Lodge Nursing Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.7 (maximum of 10) for Cedar Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 57 Reviews over all time. This Average Rating is also the rating value for Cedar Lodge Nursing Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 35 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.672 for Cedar Lodge Nursing Home is calculated as follows: ( (488 Excellents x 5) + (161 Goods x 4) + (31 Satisfactorys x 3) ) ÷ 680 Ratings = 4.672
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for Cedar Lodge Nursing Home is based on 35 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 35 Reviews ÷ 12 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Cedar Lodge Nursing Home has a Review Score of 9.7 (9.672) from 57 Reviews
Review submitted from a Postal Card by Anne S (Daughter of Resident) on Friday 18 May 2018. Relates to February 2018.
Once again we were invited to an event at the Cedar Lodge Nursing Home. This occasion was to celebrate the Chinese New Year. We were treated to a wonderful lunch cooked by the chef and his staff, served by all the nurses and helpers and shared with all the residents. This was a very happy occasion for everyone. The happy atmosphere created by all the staff, who worked very hard to make us so welcome. So a huge thank you to the manageress and all her staff for a lovely afternoon.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Postal Card by S S (Daughter-in-law of Resident) on Tuesday 1 May 2018. Relates to March 2018.
My father-in-law was admitted to Cedar Lodge Nursing Home at the end of January 2017. During the few months, he has been a resident he has been treated with care and compassion. We are kept informed of any medical changes and encouraged to be involved in any decision making. The staff are very friendly, helpful and any issues dealt with quickly.
The home is very welcoming to family and friends. We are very pleased with the care my father-in-law continues to receive and would have no hesitation in recommending Cedar Lodge.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Website Submission by Harry W (Grandson of Resident) on Wednesday 21 March 2018. Relates to February 2018.
The food needs to be up to date
A couple of weeks ago my Nan was given 3 chicken fingers and 3 potato crochets. The food here is nice but that is all she got for her dinner.
It is nice food just needs a bit more nutritional value in the food. She is a 97-year-old woman with dementia. She deserves some nutritional value in her meals.
I really like this care home the staff are all so loving and caring. Please just put a bit more nutritional value into the food. (it is nice though!!!!!!!)
Thank you for taking care of my Nan.
How likely would you be to recommend Cedar Lodge Nursing Home? Likely
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Review submitted from a Postal Card by Brenda J (Daughter of Resident) on Friday 16 March 2018. Relates to February 2018.
My mother was a resident of Cedar Lodge Nursing Home for nearly 10 years, it was through the expertise of the staff that she lived to a grand age of 99 years before she died this month February 2018. Their kindness, love and care all tributed to my mother's well-being. I would recommend Cedar Lodge to anyone that will listen to me especially if they have loved ones that need that special care that Cedar Lodge gives to all their residents.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Andrew H (Son of Resident) on Thursday 15 March 2018. Relates to January 2018.
My mother recently passed away at Cedar lodge following being a resident for 2 years 3 months. I cannot thank the staff enough for their care and compassion. I visited every week at all times of day and was always welcomed as a guest. I was constantly updated with my mother's changing condition and medical needs. I can only say that to the end of her life she was given the fullest life possible and was safe clean, well fed and had dignity. Thank you all so much.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Postal Card by K R (Daughter of Resident) on Tuesday 6 March 2018. Relates to January 2018.
Mum was diagnosed with vascular dementia and also Alzheimer's disease in November 2015. She, initially, went into Cedar Lodge for respite care as my husband and I were going away for a celebratory 60th birthday holiday of 10 days to the Bahamas. She went from respite care to becoming a permanent resident. Cedar Lodge have very caring and respectful staff. The home is very clean and kept well and mum's days at the home are enjoyable and as pleasant as it is possible for them to be for her.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Postal Card by C B (Son of Resident) on Tuesday 27 February 2018. Relates to January 2018.
Staff always pleasant, helpful, informed and informative.
Premises are clean and well maintained.
The care is excellent.
Social activities are numerous, all-inclusive and well thought out.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Postal Card by P D (Resident) on Tuesday 27 February 2018. Relates to February 2018.
Cedar Lodge, Frimley is a very special care home offering a caring and friendly environment for patients who need regular physio treatment to enable them to take part in a broader life than would otherwise be the case.
How likely would you be to recommend Cedar Lodge Nursing Home? Likely
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Review submitted from a Postal Card by Evelyn C (Resident) on Monday 29 January 2018. Relates to December 2017.
I have lived here for 3 years. Everybody is very friendly and kind.
We do lots of activities to keep us busy and my favourite thing is playing dominoes. Xmas time was wonderful with all the lights and decorations. The food was very good.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Eric W (Husband of Resident) on Wednesday 24 January 2018. Relates to January 2018.
It is difficult to add to the review that I made last June 2017 as all the comments in the review remain the same other than one item which is that The Lodge is always looking to improve the service provided where possible. Recently all carers and nurses have been provided with a handheld digital device which is linked individually for all residents and their records and reports held in the database. This has made much less paperwork saving important time.
The Lodge has a new WiFi which is available in all parts of the building.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Postal Card by J D (Daughter of Resident) on Wednesday 24 January 2018. Relates to December 2017.
The residents had lots of entertainment leading up to Christmas, which they enjoyed very much.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Postal Card by D B (Son of Resident) on Wednesday 24 January 2018. Relates to January 2018.
We were called into the office and told what we thought would be the case that Mum has settled in and can be at times difficult. This we know.
She is always clean and tidy and comfortable and gives us no concern to her well-being.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Postal Card by R F (Relative of Resident) on Wednesday 24 January 2018. Relates to December 2017.
Open door policy very pleasing. Resident is always clean and happy.
Staff very helpful and gentle with resident. Very patient.
How likely would you be to recommend Cedar Lodge Nursing Home? Likely
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Review submitted from a Postal Card by M D (Son of Resident) on Tuesday 23 January 2018. Relates to January 2018.
Staff are very friendly and courteous and treat the residents with care and dignity. Any issues that have arisen have been addressed in a satisfactory manner.
Cleanliness is good but the home is a little "tired" and in need of the planned makeover. The quality of the food provided to residents is sometimes not as good as it could be and is very dependent on the chef of the day.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Website Submission by Susan S (Daughter of Resident) on Friday 19 January 2018. Relates to January 2018.
I am very satisfied with my mother's treatment at Cedar Lodge. The staff are very caring and take the trouble to interact with her - everyone knows who she is. The overall atmosphere is excellent, with clean bright rooms, good food etc. and my mother gets good medical and nursing attention.
The only real criticism I have concerns my mother's hearing aids. Despite several discussions and even emails, the staff do not regularly check the state of the appliances
( batteries wax build up etc.) which limits her communication and when we visit they are often not functioning. I am sad that this hasn't been addressed.
I feel that my mother is in a safe place and am grateful for the care she gets.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Stuart R (Son of Resident) on Thursday 18 January 2018. Relates to January 2018.
My mother was moved from another home in Ash Vale. Although the staff were very friendly, the home was poorly managed. Cedar Lodge also has very friendly and caring staff, but with the difference of being very well managed. I would recommend this home to anyone. It is excellent.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Website Submission by Steve C (Son of Resident) on Monday 15 January 2018. Relates to January 2018.
The best thing about this care home is the staff. They are kind, welcoming and attentive. Mum has been here for just over a year and although she was very apprehensive about leaving her home she has settled in well and enjoys contact with the other residents and staff. Rooms are comfortable and I believe are due for refurbishment soon. The activities are well organised with a good variety on offer. Nursing care is excellent. Visitors are always made welcome with tea and coffee always available. Perhaps the only thing that could do with improvement is the food. Lunches are good but evening meals disappointing.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Theresa S (Daughter of Resident) on Monday 15 January 2018.
My mother was assessed very quickly and brought into the home with a minimum of fuss and a lot of kind attention both from nurses and carers. I feel happy that she is in a warm, comfortable place and that her needs are attended to in a kind respectful way enabling her to retain her dignity at the end of her life.
How likely would you be to recommend Cedar Lodge Nursing Home? Likely
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Review submitted from a Postal Card by A S (Granddaughter of Resident) on Tuesday 12 December 2017. Relates to November 2017.
Lovely staff, clean well managed home.
Thanks for everything in the last two weeks.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Website Submission by Allen S (Nephew of Resident) on Monday 11 December 2017. Relates to December 2017.
My aunt has been a resident of Cedar Lodge Nursing Home for a number of years and has always received the very best of care.
I have always found the staff and management very approachable and professional in all my dealings.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Website Submission by G B (Son of Resident) on Saturday 9 December 2017. Relates to December 2017.
The staff at Cedar Lodge are all very helpful and kind, always willing to listen to any concerns and requests and they cooperate and perform to the best of their ability. The standard of care is very good and everyone always friendly and welcoming.
Night time staff caring standards could be improved.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Website Submission by Marisa (Daughter of Resident) on Wednesday 6 December 2017. Relates to December 2017.
We continue to be very impressed by Forest Care's Cedar Lodge.
They provide excellent care for my 92-year-old mother who suffers from dementia and age-related difficulty with mobility. The care is professional and efficient with families made to feel part of the life of the Home and their elderly relations. The food is excellent and there are many varied activities on offer to residents.
The care and activities are carefully tailored to each resident and the home is always welcoming and cheerful.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Website Submission by Pat G (Daughter of Resident) on Wednesday 6 December 2017. Relates to December 2017.
My mother has been at Cedar Lodge Nursing Home for almost 2 years. I am very happy with the care and attention she receives. The staff are extremely friendly and very caring.
Mum settled in quite quickly. She is very happy in her new home and that for me was the most important thing knowing that she was getting the care she so desperately needed. and was happy in her new home.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Website Submission by Nick C (Husband of Resident) on Monday 4 December 2017. Relates to December 2017.
Cedar Lodge Nursing Home is set in private grounds which are kept in perfect condition. The building, which houses up to sixty residents, is kept spotlessly clean. The standard of the fittings and furnishings are of the highest quality. The bedrooms are a good size and all are en-suite.
All of the staff are very caring and know all of the residents by name. The services provided by the home are excellent. There is a free hairdressing service, free chiropodist and a free laundry service. Entertainment is provided on a regular basis by guest artists or in-house staff.
The attention of the nursing and caring staff is second to none. They are always willing to assist with any problems that may arise be it with medication or with personal problems.
The meals provided at the Lodge are all cooked in the home's kitchen to a very high standard with plenty of variety in the menus.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Website Submission by Mark (Son of Resident) on Monday 4 December 2017. Relates to December 2017.
The staff, cleanliness and care are excellent. I have no hesitation in recommending Cedar Lodge Nursing Home.
Well done to everyone there.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Website Submission by Mike L (Friend of Resident) on Monday 4 December 2017. Relates to December 2017.
I have been visiting the centre twice a week since November 2015 to see my colleague who is resident there with suffering from dementia. I think that the treatment he is receiving there is superb.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Dorothy T (Wife of Resident) on Tuesday 15 August 2017. Relates to July 2017.
Excellent care and compassionate.
Regular checks on bedridden.
Very good food with needs of person catered for.
Varied drinks supplied.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Website Submission by Jacqui H (Niece of Resident) on Monday 17 July 2017. Relates to July 2017.
I'm really happy that my aunt is living at Cedar Lodge, she is cared for in the best way possible, the staff are all kind, considerate and understanding and are there to cover her every need. Over the years I've had two aunts, a very dear friend and my mother all as residents at Cedar Lodge and would highly recommend it to anyone who is in need of full-time care.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Website Submission by Dee S (Daughter of Resident) on Monday 17 July 2017. Relates to July 2017.
I don't live in the area so would be unlikely to recommend the home to others.
It has taken many months to repair a lift, which causes problems at times. I feel that management are failing in some areas, the neglect of the lift being one obvious item. The staff appear attentive and responsive to all enquiries made by myself.
My mother appears happier more recently with staff.
How likely would you be to recommend Cedar Lodge Nursing Home? Neither Unlikely or Likely
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Review submitted from a Website Submission by Robert A (Son of Resident) on Sunday 16 July 2017. Relates to July 2017.
We are very happy with the facilities provided and the level of care and involvement of the staff. My Dad is generally happy with his care and is very appreciative of the attention given to him. The catering is very good and he enjoys his food. There are a number of activities he likes to get involved with and the staff are helpful in providing books to read.
He sometimes is a bit stubborn about asking for help with his mobility, getting in and out of his wheelchair, getting downstairs and back again etc. We would appreciate if you could keep an eye on this and provide help where appropriate.
We are not so happy that one of the lifts has been out of action for several months. This really needs fixing as soon as possible.
Overall, we are very happy with his care.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Jon Huxford, Commercial Manager at Cedar Lodge Nursing Home responded to this review on 17 Jul 2017:
Thank you for your review and kind comments, I am delighted to hear that your father is happy at Cedar Lodge and enjoys our home cooked meals and the variety of activities. We will however take note of your comments about his mobility and action accordingly. I am pleased to inform you that the required part to fix the lift is due to be delivered and installed before the end of the month.
Review submitted from a Website Submission by Angie H (Daughter of Resident) on Sunday 16 July 2017. Relates to July 2017.
All staff helpful and welcoming at all times. Mum has been very well looked after. She enjoys having her hair and nails done each week. The medical care is excellent. She doesn't like some of the food but, is eating more since being at Cedar Lodge. She enjoys almost all of the entertainment. She likes all the staff and says they are all very kind, she likes the cheeky ones!
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Gill B (Daughter of Resident) on Wednesday 5 July 2017. Relates to June 2017.
In my personal opinion, Cedar Lodge is a very good home. I feel my mum is safe at Cedar Lodge and well looked after. There has always been an open door policy at Cedar Lodge. The staff and management have always been able to help with any problems we have experienced. They have a communication book in the office and anything we have got the staff to write in it, it has always been done or sorted out. It would be very nice if Cedar Lodge could have access or even own a minibus so residents could go out on more day trips. They are always happier after a good day out! Residents and staff!
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Anna C (Daughter of Resident) on Wednesday 28 June 2017. Relates to June 2017.
My father had been a resident in Cedar Lodge for two and a half years until his death earlier this month.
During that time he was treated with great care, affection and respect by the staff.
I liked the fact that there were few changes in personnel and this was down in no small part to the compassionate leadership of the person promoted to manager during this time.
If you are looking for a caring, friendly and personal care home, where all residents are loved and valued, then I would highly recommend Cedar Lodge.
We will miss it hugely and its talented staff.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Philippa C (Daughter of Resident) on Monday 26 June 2017. Relates to June 2017.
Cedar Lodge Nursing Home provides excellent care in my experience of regular visits to my father in the past two and a half years.
The staff are amazing there are plenty of carers around who sensitivity work hard to meet the needs of my father. There is a great continuity of care with so many staff who work there for years and kindly get to know the residents.
The environment is relaxing and plenty of space and a lovely atmosphere as you walk through the door. I would highly recommend this home.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Helen M (Daughter of Resident) on Wednesday 7 June 2017. Relates to May 2017.
Mum went to Cedar Lodge in December for respite care after being discharged from hospital. This was very easy to arrange. She took a while to settle in as she was very independent and wanted to go back to her home garden.
From the day she arrived the staff couldn't have been nicer to her, nothing was too much trouble, she had a lovely room. As her health deteriorated it was decided she would become a resident. Our mum has now sadly passed away but her family were really impressed with how she was treated in palliative care. All the kindness shown to us made a difficult time easier to deal with.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Jaqueline F (Resident) on Friday 2 June 2017. Relates to May 2017.
I am enjoying the place and very well treated. The staff are very good and the food is very good. The trips are good (garden trips, shopping, pub lunch). I liked the garden, it is excellent.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Postal Card by M S (Son of Resident) on Monday 22 May 2017. Relates to May 2017.
Cedar Lodge Nursing Home has always given my mum excellent care. All the staff are helpful and approachable if we have any concerns. There are many activities the residents can get involved in. The outside area has recently, over the past year, been improved making it a lovely place to sit or view from the windows.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Coleen C (Resident) on Tuesday 9 May 2017. Relates to April 2017.
Bright and cheerful lounges and dining room with fresh flowers. Reasonably sized bedrooms with washing and toilet facilities. One's own pictures, possessions and sentimental items allowed within reason with adequate storage. Cheerful and well-trained staff.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Postal Card by R C (Nephew of Resident) on Thursday 13 April 2017. Relates to March 2017.
Wonderful caring staff - truly at the very top of their game in all that they do.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Ireen N (Resident) on Thursday 13 April 2017. Relates to March 2017.
In July 2016 I experienced a few falls at home and in the garden.
My daughter realised it was no longer safe to live on my own.
She called an ambulance to take me to the hospital.
This was followed by going for rehabilitation at another one from which I came to stay in this care home at the end of July.
I was pleasantly surprised by the room allocated to me which I now call "home".
My window overlooks a lovely garden where I could see trees and flowers, many various birds, tables and chairs, also wooden seats for residents' use.
The room is perfect for my needs and has a bed, fitted wardrobe, chest of drawers also comfortable armchair, a table, hand wash basin and mirror, door leading to the toilet.
There is a large lounge and TV, also a dining room with small tables for four people with fresh flowers on each.
Various entertainment and outings.
I am glad this is the home chosen for me.
I wouldn't change it for anything.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Derek K (Son of Resident) on Wednesday 29 March 2017. Relates to March 2017.
We believe the most important requirement in a care home is the quality of the staff. At Cedar Lodge they are all friendly and helpful. The care staff are professional and really interested in the residents. There are plenty of activities and flexibility in here and each resident cared for.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Vanessa (Daughter of Resident) on Wednesday 15 March 2017. Relates to February 2017.
My mum spent her final days here and I can't praise home and staff enough they were wonderful. My mum's care was exceptional and nothing was ever too much trouble, she was happy and enjoyed all the activities. The food was yummy I am so glad that her end of life was here as it couldn't have been better supported and it made a difficult time much easier. Thank you. The staff always go the extra mile and are so caring.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Paul G (Son of Resident) on Monday 9 January 2017. Relates to December 2016.
Simply put, Cedar Lodge helped my mother, my family and me on a journey of care. The sympathetic way they approached a very difficult situation was outstanding.
As a family, we benefitted from exemplary care and understanding and cannot fault a well-run establishment.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Sue S (Daughter of Resident) on Friday 2 December 2016. Relates to November 2016.
Staff very pleasant, eager to help and welcoming. The room is simple and clean with no furniture to fall over. The lounge is comfortable and friendly with a lot of people to interact with.
How likely would you be to recommend Cedar Lodge Nursing Home? Likely
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Review submitted from a Postal Card by Susan T (Daughter of Resident) on Thursday 24 November 2016. Relates to November 2016.
My mother was at Cedar Lodge for two weeks respite care following a stay in hospital. From the outset, the home manager was so helpful in getting mum a place at Cedar Lodge at short notice. At all times we as a family have been very pleased with all aspects of mum's care here and she herself has expressed her satisfaction with her stay. We will certainly keep Cedar Lodge in mind when mum requires permanent care and would not hesitate to recommend to others. It gave us reassurance knowing she was in good hands.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Postal Card by A P (Daughter of Resident) on Thursday 10 November 2016. Relates to November 2016.
The more is wonderful! and I cannot praise the staff enough from the managers,nurses, carers and cleaners. What makes it a wonderful is that everybody is kind, caring , cheerful, absolutely wonderful. Everybody is always giving mum a hug and a kiss and checking how things are. Also very efficient.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Joan R (Resident) on Thursday 10 November 2016. Relates to October 2016.
My time here has been absolutely perfect. Thank you for everything you have done for me. The staff have been wonderful, night and day. Everyone has been so kind to me. I won't forget them. I have enjoyed all the food, all the activities and how everything has been organised.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Glenys (Resident) on Wednesday 26 October 2016. Relates to October 2016.
The call bell was always answered promptly, even at night and the staff in all departments always had a willing smile. In the communal rooms or at meals, even raising a hand would bring a staff member. As requested I always find a female helper for toilet needs. The room I slept in was normally cleaned and tidied when I was not in it and staff readily fetched extra chairs when I had visitors and offered the visitors tea or coffee. My laundry was never lost but was not always returned to me promptly although everything was labelled. The food was excellent and the cooks caring but the portions were usually too large for elderly people! The large lounge downstairs could get too noisy so the small lounge upstairs was a welcome refuge for peace and quiet with a view of the garden thrown in.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Duncan N (Son of Resident) on Friday 21 October 2016. Relates to October 2016.
We found the staff amazing always friendly and welcoming with time to discuss how things were progressing and informing us about relevant information to the person even when he was being uncooperative. All lovely people we would happily recommend to anyone in that situation. I would like to say a big thank you to all the staff involved.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Linda (Niece of Resident) on Thursday 1 September 2016. Relates to July 2016.
The carers at Cedar Lodge Nursing Home looked after my auntie with love, respect and dignity. During her last few days, they were exceptionally lovely to my family when we were sat with her, they keep us fed and watered and were very understanding. My sincere thanks and gratitude for everything they have done.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Jane B (Daughter of Resident) on Wednesday 10 August 2016. Relates to July 2016.
From the day mum was admitted to Cedar Lodge from hospital, we had no cause to doubt she had landed in the best home possible. Her doubts were met with reassurance; her tears and scowls met with smiles; her humour welcomed with shared laughter. Soon - not only mum, but all of us - felt Cedar Lodge was 'home'. The standard set from the top, the warmth from every staff member, whatever their role and the unfussy but respectful delivery of 'care' defined that every word. Always fresh, clean, cheery and joyful, Cedar Lodge showed us what it is really all about - happy, living normality for its residents. Sadly mum died recently, after three wonderful years at the home she loved and felt such contentment in. Her palliative care, conducted with such dignity, respect and love for her, was the work of angels. We can never thank Cedar Lodge and all who are there enough.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Nenita Jopson, Manager at Cedar Lodge Nursing Home responded to this review on 10 Aug 2016:
Thank you so much Jane for your great compliment! Such a pride and rest assured we will continue to look after all the residents with lots of care and compassion!
Review submitted from a Postal Card by Bruce C (Brother-in-law of Resident) on Tuesday 19 July 2016. Relates to June 2016.
My sister-in-law needed 24 hour nursing before being discharged from hospital and I am very pleased to say Cedar Lodge has provided excellent care in an appropriate setting. It seems we were very lucky when you see and read about other horrific homes.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Suzanne Q (Daughter of Resident) on Wednesday 29 June 2016. Relates to June 2016.
My mum has been a resident here at Cedar Lodge for one and a half years, she has been made very welcome, and has always felt safe and secure. The manager is very caring and takes any worries mum has very seriously, and quickly resolves any anxieties mum has. The staff always have time for her and the care mum receives is very good. She loves all the activities and I have peace of mind my mum is safe, happy and secure. I am very pleased with the quality of love and care here at Cedar Lodge.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Patricia G (Daughter of Resident) on Sunday 22 May 2016. Relates to May 2016.
Very caring, considerate, dignity shown at all times, welcoming, friendly, very high standard of cleanliness, accommodation nice and bright, all staff are very helpful, very cheerful environment. Nothing is too much trouble, staff constantly around for support for the residents, could not have wished to find my mother a better place to spend her last years. She is also very happy here in her new home, as every care needed is catered for. Excellent results.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Nenita Jopson, Registered Manager at Cedar Lodge Nursing Home responded to this review on 23 May 2016:
Thank you for your kind appreciation! We will continue our good practice and to look after everyone with compassion and dedication.
Review submitted from a Postal Card by Linda M (Power of Attorney Solicitor of Resident) on Thursday 12 May 2016. Relates to May 2016.
I found the whole process of dealing with management and staff at Cedar Lodge are excellent. The manager and all the staff were very friendly and helpful with regard to a short term stay. From the time I spent visiting and participating in the 'Queens' Birthday Tea Party it is clear that the residents are very well cared for. The staff and residents (and visitors) had a good time and obviously all enjoyed the afternoon.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Barbara S (Wife of Resident) on Monday 9 November 2015. Relates to November 2015.
My husband has been a resident (including respite care) for only 7 weeks but has settled well all being well, expect him to remain here as his condition deteriorates. Since my mother and brother in law have both been long term residents of care homes my choice of Cedar Lodge Nursing Home for my husband was made with some experience. Although I cannot comment particularly on dietary matters or personal care my husband appears to be much better looked after than he was at home. The level of staffing, the cheerfulness and calm approach of the girls and the decoration of the home, all combine to reassure me that he is in the right hands.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Review submitted from a Postal Card by Irene M (Daughter of Resident) on Friday 6 November 2015. Relates to October 2015.
My father has only been in Cedar Lodge for a short time and is receiving palliative care which means constant care and attention. The happy atmosphere helps us to deal with a difficult time and the caring and professional staff are always quick to respond to any problem that arises. I feel confident that he is receiving the best care.
How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely
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Job Title: Manager
Description:
Nenita qualified as a Registered Nurse in 1990 in her native Philippines. She worked all over the world, including nursing in hospitals in Saudi Arabia and Singapore, before moving to England in 2004. She began working as a Staff Nurse and progressed as Clinical Lead, Deputy Manager , Head of Care and now Manager of Cedar Lodge.
Job Title: Home Administrator
Joined: 2014
Description:
Jayne started working with us at Cedar Lodge in 2014 and has quickly become part of the team and is equally committed to ensuring each and every resident is happy and well looked after.
There are currently no Care Home Idol entrants who have performed at Cedar Lodge Nursing Home