Cedar Lodge Nursing Home

St Catherine's Road, Frimley Green, Camberley GU16 9NP

Cedar Lodge Nursing Home, Camberley, Surrey
Cedar Lodge Nursing Home, Camberley, Surrey
Cedar Lodge Nursing Home, Camberley, Surrey

Cedar Lodge is situated in its own landscaped gardens and is surrounded by woodland. This purpose designed home offers luxurious accommodation and is convenient for local amenities.

The home provides 24 hour nursing care and each resident has an individual care plan.

Accommodation at Cedar Lodge is offered in bedrooms with en-suite facilities, telephone and TV points, thermostatic radiators, smoke detectors and 24 hour nurse call system. Residents are welcome to bring personal effects and small items of furniture. The home also has spacious day rooms for entertaining and socialising.

Cedar Lodge has a dedicated activities team that provides a varied programme of activities from arts and crafts to singers and entertainers. A regular visit is made by a mobile library and a hairdresser attends weekly.

Family and friends are welcome at any time.

Please visit the website for more information.

Group: Forest Care Ltd

Person in charge: Nenita Jopson (Manager)

Local Authority / Social Services: Surrey County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Hearing Impairment • Multiple Sclerosis • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Bulgarian, Portuguese, Tagalog

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Cedar Lodge Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Cedar Lodge Nursing Home has a Review Score of 9.7 (9.703)

The Review Score of 9.7 (maximum of 10) for Cedar Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 35 Reviews over all time. This Average Rating is also the rating value for Cedar Lodge Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 22 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.703 for Cedar Lodge Nursing Home is calculated as follows: ( (316 Excellents x 5) + (78 Goods x 4) + (23 Satisfactorys x 3) ) ÷ 417 Ratings = 4.703

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Cedar Lodge Nursing Home is based on 22 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 22 Reviews ÷ 12 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    29
  • Good
    5
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Cedar Lodge Nursing Home?

  • Extremely LIKELY
    33
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Cedar Lodge Nursing Home

  • Daughter of Resident/Service User
    16
  • Son of Resident/Service User
    6
  • Resident / Service User
    5
  • Niece of Resident/Service User
    2
  • Wife of Resident/Service User
    2
  • more

Excellent care and compassionate.
Regular checks on bedridden.
Very good food with needs of person catered for.
Varied drinks supplied.

How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Very satisfied with the facilities, standards, care and staff at this home. Staff are always friendly and helpful, and the home itself is modern, well decorated and has all required facilities. My Mother has dementia, as well as some other health issues and is well looked after at Cedar Lodge.
There are many wide ranging activities that she is encouraged to partake in but staff also recognise that on some occasions she prefers not to participate.
Overall I would highly recommend Cedar Lodge.

How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I'm really happy that my aunt is living at Cedar Lodge, she is cared for in the best way possible, the staff are all kind, considerate and understanding and are there to cover her every need. Over the years I've had two aunts, a very dear friend and my mother all as residents at Cedar Lodge and would highly recommend it to anyone who is in need of full-time care.

How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Cedar Lodge is exactly what you would want for your mother when looking for a care home. The staff are warm and very professional. There are lots of activities and a lot of variety so that there's something for everyone. Care is very geared up to individual needs, and there is a really great atmosphere all around the home. The food is excellent and appeals to the residents. My mother is very happy there and is really enjoying life more than when she was at home. Very impressed.

How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I don't live in the area so would be unlikely to recommend the home to others.
It has taken many months to repair a lift, which causes problems at times. I feel that management are failing in some areas, the neglect of the lift being one obvious item. The staff appear attentive and responsive to all enquiries made by myself.
My mother appears happier more recently with staff.

How likely would you be to recommend Cedar Lodge Nursing Home? Neither Unlikely or Likely

Average Rating: 

 3.3 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

We are very happy with the facilities provided and the level of care and involvement of the staff. My Dad is generally happy with his care and is very appreciative of the attention given to him. The catering is very good and he enjoys his food. There are a number of activities he likes to get involved with and the staff are helpful in providing books to read.
He sometimes is a bit stubborn about asking for help with his mobility, getting in and out of his wheelchair, getting downstairs and back again etc. We would appreciate if you could keep an eye on this and provide help where appropriate.
We are not so happy that one of the lifts has been out of action for several months. This really needs fixing as soon as possible.
Overall, we are very happy with his care.

How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Jon Huxford, Commercial Manager at Cedar Lodge Nursing Home responded to this review on 17 Jul 2017:

Thank you for your review and kind comments, I am delighted to hear that your father is happy at Cedar Lodge and enjoys our home cooked meals and the variety of activities. We will however take note of your comments about his mobility and action accordingly. I am pleased to inform you that the required part to fix the lift is due to be delivered and installed before the end of the month.

All staff helpful and welcoming at all times. Mum has been very well looked after. She enjoys having her hair and nails done each week. The medical care is excellent. She doesn't like some of the food but, is eating more since being at Cedar Lodge. She enjoys almost all of the entertainment. She likes all the staff and says they are all very kind, she likes the cheeky ones!

How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

In my personal opinion, Cedar Lodge is a very good home. I feel my mum is safe at Cedar Lodge and well looked after. There has always been an open door policy at Cedar Lodge. The staff and management have always been able to help with any problems we have experienced. They have a communication book in the office and anything we have got the staff to write in it, it has always been done or sorted out. It would be very nice if Cedar Lodge could have access or even own a minibus so residents could go out on more day trips. They are always happier after a good day out! Residents and staff!

How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

I have been very impressed with Cedar Lodge Care Home. My mother and mother-in-law, both in their nineties, have been living there for almost two years and their care has been excellent. Unfortunately, recently, my mother-in-law died and the care from all the staff was exemplary, and the dignity afforded to both my mother-in-law and the family was extremely good.
The atmosphere within the home is relaxed, happy and cheerful and this has a very beneficial effect on all their elderly patients. A great deal of effort is put into engaging and including both the elderly and their families in all activities and outings. We are pleased we chose Cedar Lodge as the home to look after our relatives. A huge thank you to them.

How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My wife will have been a resident at Cedar Lodge Nursing Home for two years (Sept 2017). She suffers from Parkinson's, dementia and unable to walk and incontinent and is in a wheelchair. Her mood can change from being settled for a while and then getting upset and crying and also to be agitated without explanation. As I visit Cedar Lodge Nursing Home five days a week from 11:00 am to 4:00 pm and have therefore been able to observe the hard work carried out by the carers and nurses to all the residents as they all have their own individual problems. I would also say that the Lodge arranges entertainments of all types during the years.

How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

My father had been a resident in Cedar Lodge for two and a half years until his death earlier this month.
During that time he was treated with great care, affection and respect by the staff.
I liked the fact that there were few changes in personnel and this was down in no small part to the compassionate leadership of the person promoted to manager during this time.
If you are looking for a caring, friendly and personal care home, where all residents are loved and valued, then I would highly recommend Cedar Lodge.
We will miss it hugely and its talented staff.

How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Cedar Lodge Nursing Home provides excellent care in my experience of regular visits to my father in the past two and a half years.
The staff are amazing there are plenty of carers around who sensitivity work hard to meet the needs of my father. There is a great continuity of care with so many staff who work there for years and kindly get to know the residents.
The environment is relaxing and plenty of space and a lovely atmosphere as you walk through the door. I would highly recommend this home.

How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum went to Cedar Lodge in December for respite care after being discharged from hospital. This was very easy to arrange. She took a while to settle in as she was very independent and wanted to go back to her home garden.
From the day she arrived the staff couldn't have been nicer to her, nothing was too much trouble, she had a lovely room. As her health deteriorated it was decided she would become a resident. Our mum has now sadly passed away but her family were really impressed with how she was treated in palliative care. All the kindness shown to us made a difficult time easier to deal with.

How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am enjoying the place and very well treated. The staff are very good and the food is very good. The trips are good (garden trips, shopping, pub lunch). I liked the garden, it is excellent.

How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Cedar Lodge Nursing Home has always given my mum excellent care. All the staff are helpful and approachable if we have any concerns. There are many activities the residents can get involved in. The outside area has recently, over the past year, been improved making it a lovely place to sit or view from the windows.

How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Bright and cheerful lounges and dining room with fresh flowers. Reasonably sized bedrooms with washing and toilet facilities. One's own pictures, possessions and sentimental items allowed within reason with adequate storage. Cheerful and well-trained staff.

How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

Wonderful caring staff - truly at the very top of their game in all that they do.

How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

In July 2016 I experienced a few falls at home and in the garden.
My daughter realised it was no longer safe to live on my own.
She called an ambulance to take me to the hospital.
This was followed by going for rehabilitation at another one from which I came to stay in this care home at the end of July.
I was pleasantly surprised by the room allocated to me which I now call "home".
My window overlooks a lovely garden where I could see trees and flowers, many various birds, tables and chairs, also wooden seats for residents' use.
The room is perfect for my needs and has a bed, fitted wardrobe, chest of drawers also comfortable armchair, a table, hand wash basin and mirror, door leading to the toilet.
There is a large lounge and TV, also a dining room with small tables for four people with fresh flowers on each.
Various entertainment and outings.
I am glad this is the home chosen for me.
I wouldn't change it for anything.

How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

We believe the most important requirement in a care home is the quality of the staff. At Cedar Lodge they are all friendly and helpful. The care staff are professional and really interested in the residents. There are plenty of activities and flexibility in here and each resident cared for.

How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mum spent her final days here and I can't praise home and staff enough they were wonderful. My mum's care was exceptional and nothing was ever too much trouble, she was happy and enjoyed all the activities. The food was yummy I am so glad that her end of life was here as it couldn't have been better supported and it made a difficult time much easier. Thank you. The staff always go the extra mile and are so caring.

How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Simply put, Cedar Lodge helped my mother, my family and me on a journey of care. The sympathetic way they approached a very difficult situation was outstanding.
As a family, we benefitted from exemplary care and understanding and cannot fault a well-run establishment.

How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Staff very pleasant, eager to help and welcoming. The room is simple and clean with no furniture to fall over. The lounge is comfortable and friendly with a lot of people to interact with.

How likely would you be to recommend Cedar Lodge Nursing Home? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother was at Cedar Lodge for two weeks respite care following a stay in hospital. From the outset, the home manager was so helpful in getting mum a place at Cedar Lodge at short notice. At all times we as a family have been very pleased with all aspects of mum's care here and she herself has expressed her satisfaction with her stay. We will certainly keep Cedar Lodge in mind when mum requires permanent care and would not hesitate to recommend to others. It gave us reassurance knowing she was in good hands.

How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The more is wonderful! and I cannot praise the staff enough from the managers,nurses, carers and cleaners. What makes it a wonderful is that everybody is kind, caring , cheerful, absolutely wonderful. Everybody is always giving mum a hug and a kiss and checking how things are. Also very efficient.

How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My time here has been absolutely perfect. Thank you for everything you have done for me. The staff have been wonderful, night and day. Everyone has been so kind to me. I won't forget them. I have enjoyed all the food, all the activities and how everything has been organised.

How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The call bell was always answered promptly, even at night and the staff in all departments always had a willing smile. In the communal rooms or at meals, even raising a hand would bring a staff member. As requested I always find a female helper for toilet needs. The room I slept in was normally cleaned and tidied when I was not in it and staff readily fetched extra chairs when I had visitors and offered the visitors tea or coffee. My laundry was never lost but was not always returned to me promptly although everything was labelled. The food was excellent and the cooks caring but the portions were usually too large for elderly people! The large lounge downstairs could get too noisy so the small lounge upstairs was a welcome refuge for peace and quiet with a view of the garden thrown in.

How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

We found the staff amazing always friendly and welcoming with time to discuss how things were progressing and informing us about relevant information to the person even when he was being uncooperative. All lovely people we would happily recommend to anyone in that situation. I would like to say a big thank you to all the staff involved.

How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The carers at Cedar Lodge Nursing Home looked after my auntie with love, respect and dignity. During her last few days, they were exceptionally lovely to my family when we were sat with her, they keep us fed and watered and were very understanding. My sincere thanks and gratitude for everything they have done.

How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

From the day mum was admitted to Cedar Lodge from hospital, we had no cause to doubt she had landed in the best home possible. Her doubts were met with reassurance; her tears and scowls met with smiles; her humour welcomed with shared laughter. Soon - not only mum, but all of us - felt Cedar Lodge was 'home'. The standard set from the top, the warmth from every staff member, whatever their role and the unfussy but respectful delivery of 'care' defined that every word. Always fresh, clean, cheery and joyful, Cedar Lodge showed us what it is really all about - happy, living normality for its residents. Sadly mum died recently, after three wonderful years at the home she loved and felt such contentment in. Her palliative care, conducted with such dignity, respect and love for her, was the work of angels. We can never thank Cedar Lodge and all who are there enough.

How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Nenita Jopson, Manager at Cedar Lodge Nursing Home responded to this review on 10 Aug 2016:

Thank you so much Jane for your great compliment! Such a pride and rest assured we will continue to look after all the residents with lots of care and compassion!

My sister-in-law needed 24 hour nursing before being discharged from hospital and I am very pleased to say Cedar Lodge has provided excellent care in an appropriate setting. It seems we were very lucky when you see and read about other horrific homes.

How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum has been a resident here at Cedar Lodge for one and a half years, she has been made very welcome, and has always felt safe and secure. The manager is very caring and takes any worries mum has very seriously, and quickly resolves any anxieties mum has. The staff always have time for her and the care mum receives is very good. She loves all the activities and I have peace of mind my mum is safe, happy and secure. I am very pleased with the quality of love and care here at Cedar Lodge.

How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very caring, considerate, dignity shown at all times, welcoming, friendly, very high standard of cleanliness, accommodation nice and bright, all staff are very helpful, very cheerful environment. Nothing is too much trouble, staff constantly around for support for the residents, could not have wished to find my mother a better place to spend her last years. She is also very happy here in her new home, as every care needed is catered for. Excellent results.

How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Nenita Jopson, Registered Manager at Cedar Lodge Nursing Home responded to this review on 23 May 2016:

Thank you for your kind appreciation! We will continue our good practice and to look after everyone with compassion and dedication.

I found the whole process of dealing with management and staff at Cedar Lodge are excellent. The manager and all the staff were very friendly and helpful with regard to a short term stay. From the time I spent visiting and participating in the 'Queens' Birthday Tea Party it is clear that the residents are very well cared for. The staff and residents (and visitors) had a good time and obviously all enjoyed the afternoon.

How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Value for Money: Excellent

My husband has been a resident (including respite care) for only 7 weeks but has settled well all being well, expect him to remain here as his condition deteriorates. Since my mother and brother in law have both been long term residents of care homes my choice of Cedar Lodge Nursing Home for my husband was made with some experience. Although I cannot comment particularly on dietary matters or personal care my husband appears to be much better looked after than he was at home. The level of staffing, the cheerfulness and calm approach of the girls and the decoration of the home, all combine to reassure me that he is in the right hands.

How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My father has only been in Cedar Lodge for a short time and is receiving palliative care which means constant care and attention. The happy atmosphere helps us to deal with a difficult time and the caring and professional staff are always quick to respond to any problem that arises. I feel confident that he is receiving the best care.

How likely would you be to recommend Cedar Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

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Awards / Recognitions

May 2017

The Peoples Choice

Recipient: Cedar Lodge Nursing Home

Date: Wednesday 10 May 2017

more details

Job Vacancies

Staff Profiles

Nenita

Nenita Jopson

Job Title: Manager

Description:

Nenita qualified as a Registered Nurse in 1990 in her native Philippines. She worked all over the world, including nursing in hospitals in Saudi Arabia and Singapore, before moving to England in 2004. She began working as a Staff Nurse and progressed as Clinical Lead, Deputy Manager , Head of Care and now Manager of Cedar Lodge.

Jayne

Jayne Barker

Job Title: Home Administrator

Joined: 2014

Description:

Jayne started working with us at Cedar Lodge in 2014 and has quickly become part of the team and is equally committed to ensuring each and every resident is happy and well looked after.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Cedar Lodge Nursing Home