Cedar Lodge

From the day she arrived the staff couldn't have been nicer to her, nothing was too much trouble, she had a lovely room. As her health deteriorated it was decided she would become a resident. Our mum has now sadly passed away but her family were really impressed with how she was treated in palliative care. All the kindness shown to us made a difficult time easier to deal with.

I am enjoying the place and very well treated. The staff are very good and the food is very good. The trips are good (garden trips, shopping, pub lunch). I liked the garden, it is excellent.

Cedar Lodge Nursing Home has always given my mum excellent care. All the staff are helpful and approachable if we have any concerns. There are many activities the residents can get involved in. The outside area has recently, over the past year, been improved making it a lovely place to sit or view from the windows.

Bright and cheerful lounges and dining room with fresh flowers. Reasonably sized bedrooms with washing and toilet facilities. One's own pictures, possessions and sentimental items allowed within reason with adequate storage. Cheerful and well-trained staff.

I wouldn't change it for anything.

Wonderful caring staff - truly at the very top of their game in all that they do.

We believe the most important requirement in a care home is the quality of the staff. At Cedar Lodge they are all friendly and helpful. The care staff are professional and really interested in the residents. There are plenty of activities and flexibility in here and each resident cared for.

My mum spent her final days here and I can't praise home and staff enough they were wonderful. My mum's care was exceptional and nothing was ever too much trouble, she was happy and enjoyed all the activities. The food was yummy I am so glad that her end of life was here as it couldn't have been better supported and it made a difficult time much easier. Thank you. The staff always go the extra mile and are so caring.

As a family, we benefitted from exemplary care and understanding and cannot fault a well-run establishment.

Staff very pleasant, eager to help and welcoming. The room is simple and clean with no furniture to fall over. The lounge is comfortable and friendly with a lot of people to interact with.

My mother was at Cedar Lodge for two weeks respite care following a stay in hospital. From the outset, the home manager was so helpful in getting mum a place at Cedar Lodge at short notice. At all times we as a family have been very pleased with all aspects of mum's care here and she herself has expressed her satisfaction with her stay. We will certainly keep Cedar Lodge in mind when mum requires permanent care and would not hesitate to recommend to others. It gave us reassurance knowing she was in good hands.

The more is wonderful! and I cannot praise the staff enough from the managers,nurses, carers and cleaners. What makes it a wonderful is that everybody is kind, caring , cheerful, absolutely wonderful. Everybody is always giving mum a hug and a kiss and checking how things are. Also very efficient.

My time here has been absolutely perfect. Thank you for everything you have done for me. The staff have been wonderful, night and day. Everyone has been so kind to me. I won't forget them. I have enjoyed all the food, all the activities and how everything has been organised.

The call bell was always answered promptly, even at night and the staff in all departments always had a willing smile. In the communal rooms or at meals, even raising a hand would bring a staff member. As requested I always find a female helper for toilet needs. The room I slept in was normally cleaned and tidied when I was not in it and staff readily fetched extra chairs when I had visitors and offered the visitors tea or coffee. My laundry was never lost but was not always returned to me promptly although everything was labelled. The food was excellent and the cooks caring but the portions were usually too large for elderly people! The large lounge downstairs could get too noisy so the small lounge upstairs was a welcome refuge for peace and quiet with a view of the garden thrown in.

We found the staff amazing always friendly and welcoming with time to discuss how things were progressing and informing us about relevant information to the person even when he was being uncooperative. All lovely people we would happily recommend to anyone in that situation. I would like to say a big thank you to all the staff involved.

The carers at Cedar Lodge Nursing Home looked after my auntie with love, respect and dignity. During her last few days, they were exceptionally lovely to my family when we were sat with her, they keep us fed and watered and were very understanding. My sincere thanks and gratitude for everything they have done.

From the day mum was admitted to Cedar Lodge from hospital, we had no cause to doubt she had landed in the best home possible. Her doubts were met with reassurance; her tears and scowls met with smiles; her humour welcomed with shared laughter. Soon - not only mum, but all of us - felt Cedar Lodge was 'home'. The standard set from the top, the warmth from every staff member, whatever their role and the unfussy but respectful delivery of 'care' defined that every word. Always fresh, clean, cheery and joyful, Cedar Lodge showed us what it is really all about - happy, living normality for its residents. Sadly mum died recently, after three wonderful years at the home she loved and felt such contentment in. Her palliative care, conducted with such dignity, respect and love for her, was the work of angels. We can never thank Cedar Lodge and all who are there enough.

My sister-in-law needed 24 hour nursing before being discharged from hospital and I am very pleased to say Cedar Lodge has provided excellent care in an appropriate setting. It seems we were very lucky when you see and read about other horrific homes.

My mum has been a resident here at Cedar Lodge for one and a half years, she has been made very welcome, and has always felt safe and secure. The manager is very caring and takes any worries mum has very seriously, and quickly resolves any anxieties mum has. The staff always have time for her and the care mum receives is very good. She loves all the activities and I have peace of mind my mum is safe, happy and secure. I am very pleased with the quality of love and care here at Cedar Lodge.

I found the whole process of dealing with management and staff at Cedar Lodge are excellent. The manager and all the staff were very friendly and helpful with regard to a short term stay. From the time I spent visiting and participating in the 'Queens' Birthday Tea Party it is clear that the residents are very well cared for. The staff and residents (and visitors) had a good time and obviously all enjoyed the afternoon.