Cedar Lodge

Mum came to Cedar Lodge from another care home in Surrey when after a series of falls they could no longer meet her care needs. She has been in Cedar for just over a year now during which time she has had some periods of very ill health. We have no doubt the level of care and compassion they provide is the reason she is with us today. Her quality of life is far better - varied and stimulating and she is very happy to call it "home". It gives our family great comfort knowing they are providing the best care she needs at this time of her life. We highly recommend Cedar Lodge.

Mum is needing more care as she gets on and Cedar Lodge staff are totally responsive and universally kind to her. I could not give my Mum anywhere near as much care as Cedar Lodge does.

My mum has been a resident at Cedar Lodge for just over a year and is approaching her 101st birthday. She is very settled and is looked after very well. The staff are so caring and nothing is too much trouble. We visited many homes prior to choosing Cedar Lodge and definitely think we made the best choice. There's always so much variety in terms of activities and a lovely atmosphere.

My friend had been in Cedar Lodge for four years right up to her passing away in August. As time went on she became bed-bound but the staff especially one in particular still managed to include her in outside visitors and entertainment. She had so much care and support from all the staff, everyone was so friendly and approachable and was always there to discuss all aspects. When she passed away she was treated with so much dignity and compassion.

Cedar Lodge is a wonderful environment for everyone who stays or visits here. All the staff are amazing and clearly enjoy what they do, caring for the residents. It's always a pleasure to visit.

My brother-in-law was first admitted to Cedar Lodge in June 2022. He was sent directly from hospital on palliative care and was not expected to live for more than three months. However, it wasn't until 22 months later, in April of this year, that he passed away peacefully. There's no doubt in my mind that the extension of his life was entirely due to the care and attention he received during his stay. Whenever his two sons; his niece, or my wife and I visited him he was always in a happy mood and that again reflected the excellent way he was being looked after. On the day he died all five of us were at his bedside and the care he received was exemplary. In his final moments, we had tears in our eyes and so did the nurses. It was obvious they were his friends, as well as his carers, and I cannot praise them highly enough. Equally, the managers and senior staff were incredibly helpful and always made us feel welcome during our visits. The home’s five-star rating is truly justified.

The staff always know where Mum is at all times of the day, they know her (and us) by name. Nursing care is excellent - they can pick up when something is wrong and act on it immediately. They also know Mum's history and regular GP visits are good. It's reassuring for us to know that she is safe and well cared for. There are always lots of activities to engage for all residents.

Nothing was too much trouble. We are very thankful to all the team for the great care. Thank you.

Nothing has been too much trouble for the staff at Cedar Lodge settling Dad into his new home, discovering his wants and needs and encouraging interaction with other home users, whilst respecting his wish to have quiet times to himself. Everything in his nursing and personal care given willingly and with good grace. The home is spotless, gardens well tended and the new coffee area has proved a favourite for Dad to socialise with residents as well as visiting family - even the dog has been welcome! Having their own wheelchair-friendly transport has been a real plus too.

My friend has been in Cedar Lodge since 2021. I have nothing but praise for all the management and staff. They are simply amazing. Nothing is too much trouble and I would highly recommend Cedar Lodge as a 5-star care home.

I do not know how this place has got 4.5* as my first impression was more money has been put into surroundings than into patient care. £1700 a week is a ridiculous amount of money. My dad should have had 5-star treatment for that money but the way my dad has gone downhill since being there almost a year is unacceptable. My mum wanted to know exactly what was happening and we were surrounded by foreign “professionals” and quite honestly my 76-year-old mum goes alone and says she feels intimidated by them and I could see exactly what she meant. It's funny how there are so many of these “residential care, private homes for elderly” popping up all overrun by ill-speaking foreigners”.

My late uncle was a resident at Cedar Lodge for 2 years and 2 months. I cannot fault the exceptional care he received during that time, nothing was ever too much trouble. My uncle had Vascular Dementia which could be difficult at times but the staff were amazing and treated him with the utmost dignity and respect. As my uncle's power of attorney and next of kin, the staff always kept me updated and fully involved in all decisions relating to his care. They were always professional, approachable and friendly and the team navigated the Covid pandemic brilliantly, with management keeping me updated as to the latest procedures for visits. The home was always spotlessly clean and tidy, there was always a lovely atmosphere when visiting and the staff always seemed happy in their work. If another member of my family needed the services of a care home either for respite or permanent care, I wouldn't hesitate in entrusting their care to the staff at Cedar Lodge. Thank you team, I shall miss you!

My brother spent his last 7 months at Cedar Lodge and in that time he was always treated with kindness, respect and genuine care. Our family have nothing but praise for all the management and staff at Cedar Lodge for all the work they do in often trying circumstances. Thank you for making his last days so comfortable.

I visit my mum twice a week and the staff are always helpful, thoughtful, cheerful, polite and very caring. There is always a good selection of activities on offer. A good variety of food is always available. We are always kept up to date with mum's health and it is comforting to know the doctor visits once a week. The staff make it apparent they enjoy their jobs and it is a happy place to work.

I am so glad I have found Cedar Lodge to care for my mum. It has been a difficult transition for Mum, moving from her own home in Sheffield to Frimley, but all the staff have been very welcoming and kind and this has helped Mum settle in. I consider Cedar Lodge a little gem.

My mother has been at Cedar Lodge Care Home for almost three years. The staff are the absolute best - highly professional but also friendly, kind and caring. Whenever I visit, I am made to feel very welcome. If I have any queries, they are dealt with promptly and, likewise, if the nursing staff have any concerns regarding Mum, they get in touch without delay. I know that Mum is safe, well cared for, loved and treated with dignity and respect. I never have to worry about her, well at least not any more than is normal for a caring daughter! Unfortunately, as Mum is confined to bed, she is unable to join in with the many fabulous activities available. However, as the staff know that Mum loves birds, they have put a bird feeding station right outside her window so she can watch all the goings on from her bed. Just one of the many kindnesses Mum has experienced. I'm so glad we found Cedar Lodge - Mum couldn't be in a better place and I cannot recommend it highly enough.

Dad has been at Cedar Lodge for 18 months and sadly recently passed away there. He was looked after by all the staff in a gentle and kindly manner and I felt supported by everyone and allowed to visit whenever I liked to enable me to be with Dad. If there were any changes in his condition then we were contacted and given opportunities to discuss his care whenever needed. Although the staff were always very busy, we were never hurried and always treated with patience and kindness. Thank you to everyone who made Dad’s final months as comfortable and dignified as possible.

My father entered Cedar Lodge Care Home after suffering from a number of falls, which eventually resulted in a broken hip. After failing to recover mobility, he entered Cedar Lodge in November 2022. All of the staff, from the moment he moved in, were always so accommodating. Whenever I turned up to visit, everyone knew who I was and who I was there to see. As Dad's condition deteriorated, everyone ensured that Dad remained comfortable. Sadly, he passed away on 19th May but again, I cannot say enough about how kind all of the staff were.

When I visited my grandmother at Cedar Lodge Care Home I was pleased to see how happy and content she was. She was clean and well-dressed and seemed in good spirits. The staff all knew her by name and laughed and joked with her. Even though my grandma is not compos mentis, it made her smile and she enjoyed herself. The care and attention for residents is excellent I have every confidence Grandma is in the best place possible.

In October 2021, I needed to find a care home for my mum after she had experienced a couple of falls at home. Having seen other care homes where my Mother in Law was, I was dreading trying to find somewhere where she would be safe, comfortable and well looked after. My wife made the initial visit and her feedback was all very positive, Chalk and Cheese compared to where her mum ended up! Mum was starting to show some early signs of memory problems, but could still comprehend what was happening to her. We initially did a few weeks of respite care to see how she settled. This was arranged very quickly and she settled in easily, the care and support she has received since can only be described as excellent. The home itself is nicely located and well equipped, food and facilities are all very good. The key difference is the staff, everyone from the care team, cleaning, laundry, admin, activities, nursing and management is outstanding. I know I can trust this team to fully take care of Mum.