Submit a Review for Westlands Care Home
Headmoor Lane, Four Marks, Alton, GU34 3EP
View full details of Westlands Care HomeLatest Reviews for Westlands Care Home
13 May 2026
My mother has been at Westlands for ten years and I cannot thank the entire team enough for the exceptional care and compassion they have shown to my mother. From the very beginning they have created a warm welcoming and safe environment where she feels truly valued and respected.The staff
consistently go above and beyond, not only attending to her physical needs with professionalism and attentiveness, but also taking the time to build genuine relationships with her. It gives our family enormous peace of mind knowing she is surrounded by such kind patient and dedicated individuals every day. What stands out most is the level of dignity and personal attention given to each resident. My mother is treated as an individual with her preferred routines, and personality always taken into account. Communication with our family has been excellent we are kept informed, reassured, and always feel involved. The home itself is clean, comfortable and thoughtfully maintained, contributing to a positive and uplifting atmosphere. I wholeheartedly recommend this care home to anyone looking for a place where their loved ones will be truly cared for with respect, kindness and genuine compassion.
01 December 2025
Westlands is a great carehome. Its like one big family. All of the staff are very caring and all get involved in entertaining the residents. Excellent communication about any appointments, illness, requirements etc. My dad was in a different home for some months, it does not compare to Westlands. My
mum especially loves the music acts and activities in the cafe. I'm so grateful for the care and love she's given, its feels like family to me. Its a really happy place for long term residents and those staying for respite etc. 100% reccomend it.
21 November 2025
My husband has mixed dementia and he went into Westlands for respite while I was recovering from an operation. The minute you walk into the home you are made to feel welcome. The staff are so attentive, kind and caring. The home is very clean and while I was visiting my husband I witnessed that as
soon as there was a spill or wet on the floor from people coming back in with wet shoes it was promptly cleared up. He is coming home tomorrow and I think I may have a problem getting him out, he so enjoyed his time there and I have no hesitation in rebooking him for more respite if and when I need it. Caroline the activity lady is a star, involving the residents with activities and also putting on entertainment with other members of staff. Which the residents really enjoyed. I would definitely recommend this care home.
24 March 2025
I have found the staff both welcoming and professional.
They are attentive to all my needs and do all they can to facilitate those needs.
I have complete freedom of movement and communication outside the home.
The accommodation is comfortable and clean and privacy is assured.
It is a pleasure
living here.
31 January 2025
The minute you walk into Westlands, you feel it - the welcome, the cleanliness, the excellent care and friendliness of staff. It is very homely throughout with home-cooked meals and nicely decorated and furnished rooms that offer comfort and security to all who reside there. I've also been very
impressed by the huge variety of entertainment and stimulation offered on a daily basis. Westlands is set in gorgeous countryside with a large garden to relax in and view nature. It is the perfect place to call "home".
31 January 2025
My mother-in-law lived at Westlands for nearly 4 years before she died in December and to say the care and attention she received was second to none is an understatement. Without exception all the staff and management were professional, extremely patient and very kind to her despite that her
dementia did present them with some challenges. In my opinion they deserve a medal for what they do, as they provide a loving and comfortable environment for all the residents.
30 January 2025
My Dad has been at Westlands Care Home since March 2024. He has mixed dementia and has difficult mood swings where he becomes very agitated. The staff at Westlands know how to treat him and make sure he is safe. They are very patient with him, positive, professional and supportive and totally
understand what his needs are. All the staff are friendly when we visit and you can see how caring they are. The home provides entertainment for the residents and activities to keep them busy if they want to join in. I would definitely recommend this Care Home.
24 January 2025
Mum has been at Westlands for about 3 months and is now so much more settled than in her previous care home. Her dementia does present challenges but the manager and staff have dealt with this in the most professional and caring way and she is now far less agitated and and far more content. She told
me the other day that the home was very nice. I can't thank the staff enough for the attention and care they have given her.
27 September 2024
My husband has been in this wonderful care home for 14 months now and has settled in very well with the help of the amazing staff, all staff, office and maintenance people. There are plenty of activities and entertainment plenty. It is a relatively small care home which has lovely outside space.
27 September 2024
Had to place my dad here in an emergency, unfortunately, but all the staff have been very welcoming and friendly. It's a small care home with fields and trees surrounding it, which makes for a nice visit to take my dad outside as he loves, great entertainment on a regular basis and many activities.
25 September 2024
This care home is absolutely outstanding. The care the staff give to each individual resident is brilliant. They involve all family members and all staff get involved with events one way or another. My grandad has been here for a year now and every time I visit him he is full of smiles and gets up
to give me a big hug and kiss.
They deserve 10 star rating if it was such a thing.
24 September 2024
My father has been at Westlands for nearly three years now and we couldn't be more happy with the level of care he's been given. He settled in straight away due to the kind and caring staff. In fact, the staff have hardly changed in the time he's been there, which goes to show what a great team they
are and what a great place it is! It feels more like an all-inclusive hotel either food and entertainment around the clock! The manager and her team are truly amazing! Everyone from the office staff, kitchen staff and the laundry staff appear to know all the residents' names and genuinely care for them. It really is a great team and we've always been delighted with the level of care that our father has been given. I have even recommended a friend's mum to Westlands too, it's that lovely a place! Thank you for all you continue to do.
18 September 2024
It is so nice. My mother is well cared for, and everyone is friendly and helpful. Thank you.
It is a nice home, and my mother is very happy.
12 September 2024
For the past 2 years my brother who is suffering from Alcohol Related Brain Damage which presents itself as dementia has flourished under the care of the Westlands team. Their commitment to stimulate, entertain and care for their residents is second to none.
12 September 2024
My dad has been in this nursing home for 4 years, he has always been very well looked after. He can be difficult at times due to his dementia however the staff here are so helpful and kind and I could not ask for a better home for him to live in.
22 April 2024
Our elderly uncle was admitted to Westlands from hospital during Covid and we had planned to move him to our local care home. However, we are so glad we decided not to move him as the care he received from all the staff was outstanding. It was a very anxious time, as our uncle was an independent old
chap who lived in the house he was born in, but to our relief he settled in quickly at Westlands. Sadly, he passed away this week, but It was a huge comfort to us knowing he had received the best of care throughout his 2-year stay. I have often been upset and tearful when visiting, but I am so grateful for the kindness and help shown by the manager and her team.
19 April 2024
My brother was fortunate to be admitted to Westlands following a hospital admission. We thought we had lost him to dementia. He was barely able to stand and was disoriented, quiet and distant. He was deemed not to have the mental capacity to manage his finances. The home's manager immediately
recognised his presentation was in part down to depression. Today, after just over a year, he is being discharged to a warden-controlled flat. The care, encouragement and support by management and the entire care team have been second to none. As the medication began to work, they were able to build his physical strength so that he regained the ability to walk and now just relies on a stick for a little confidence. The staff through activity, verbal stimulation and encouragement brought him back mentally so he has regained the mental capacity to deal with his affairs. He literally has a second chance at life, and as a family, we are so grateful. Thank you.
03 January 2024
A place that handles life’s difficult illness, professionally, with a smile and with dignity. The whole team work together making my father’s life as comfortable as possible.
With a wide range of entertainment and activities that keep him occupied in his own little world.
Thank you.
07 November 2023
My husband has been a resident at Westlands Care Home since May 2023.
When I visited before he was admitted I was so impressed with the staff and their welcome to me.
My husband settled there very quickly and the staff are so caring for his needs. I love their relationship with other residents
too, they truly understand that everyone is different.
There are so many activities and events being organised on a regular basis which is stimulating for everyone. I love seeing people joining in, even if their mobility is limited. My husband loves it and the events are diverse so there is always something happening to suit most people.
I cannot fault the care provided by the staff, every consideration is given to people’s individual needs. As I was my husband’s only carer for over 17 years, I am reassured that everyone is looking after him so well.
I don’t know another home that provides such a wonderful caring service with more than making sure the residents are comfortable.
13 September 2023
My husband transferred from the hospital to Westlands. During his seven-week stay, we realised that the entire team at Westlands fully deserved the high praise given to them by those with much longer stays than his. In the course of dealing with their various needs, they also managed to respect and
foster residents' sense of independence. To achieve all this, plus a touch of humour says much for the culture of Westlands. This is a happy, caring environment.
Latest Reviews for Westlands Care Home
13 May 2026
My mother has been at Westlands for ten years and I cannot thank the entire team enough for the exceptional care and compassion they have shown to my mother. From the very beginning they have created a warm welcoming and safe environment where she feels truly valued and respected.The staff
consistently go above and beyond, not only attending to her physical needs with professionalism and attentiveness, but also taking the time to build genuine relationships with her. It gives our family enormous peace of mind knowing she is surrounded by such kind patient and dedicated individuals every day. What stands out most is the level of dignity and personal attention given to each resident. My mother is treated as an individual with her preferred routines, and personality always taken into account. Communication with our family has been excellent we are kept informed, reassured, and always feel involved. The home itself is clean, comfortable and thoughtfully maintained, contributing to a positive and uplifting atmosphere. I wholeheartedly recommend this care home to anyone looking for a place where their loved ones will be truly cared for with respect, kindness and genuine compassion.
01 December 2025
Westlands is a great carehome. Its like one big family. All of the staff are very caring and all get involved in entertaining the residents. Excellent communication about any appointments, illness, requirements etc. My dad was in a different home for some months, it does not compare to Westlands. My
mum especially loves the music acts and activities in the cafe. I'm so grateful for the care and love she's given, its feels like family to me. Its a really happy place for long term residents and those staying for respite etc. 100% reccomend it.
21 November 2025
My husband has mixed dementia and he went into Westlands for respite while I was recovering from an operation. The minute you walk into the home you are made to feel welcome. The staff are so attentive, kind and caring. The home is very clean and while I was visiting my husband I witnessed that as
soon as there was a spill or wet on the floor from people coming back in with wet shoes it was promptly cleared up. He is coming home tomorrow and I think I may have a problem getting him out, he so enjoyed his time there and I have no hesitation in rebooking him for more respite if and when I need it. Caroline the activity lady is a star, involving the residents with activities and also putting on entertainment with other members of staff. Which the residents really enjoyed. I would definitely recommend this care home.
24 March 2025
I have found the staff both welcoming and professional.
They are attentive to all my needs and do all they can to facilitate those needs.
I have complete freedom of movement and communication outside the home.
The accommodation is comfortable and clean and privacy is assured.
It is a pleasure
living here.
31 January 2025
The minute you walk into Westlands, you feel it - the welcome, the cleanliness, the excellent care and friendliness of staff. It is very homely throughout with home-cooked meals and nicely decorated and furnished rooms that offer comfort and security to all who reside there. I've also been very
impressed by the huge variety of entertainment and stimulation offered on a daily basis. Westlands is set in gorgeous countryside with a large garden to relax in and view nature. It is the perfect place to call "home".
31 January 2025
My mother-in-law lived at Westlands for nearly 4 years before she died in December and to say the care and attention she received was second to none is an understatement. Without exception all the staff and management were professional, extremely patient and very kind to her despite that her
dementia did present them with some challenges. In my opinion they deserve a medal for what they do, as they provide a loving and comfortable environment for all the residents.
30 January 2025
My Dad has been at Westlands Care Home since March 2024. He has mixed dementia and has difficult mood swings where he becomes very agitated. The staff at Westlands know how to treat him and make sure he is safe. They are very patient with him, positive, professional and supportive and totally
understand what his needs are. All the staff are friendly when we visit and you can see how caring they are. The home provides entertainment for the residents and activities to keep them busy if they want to join in. I would definitely recommend this Care Home.
24 January 2025
Mum has been at Westlands for about 3 months and is now so much more settled than in her previous care home. Her dementia does present challenges but the manager and staff have dealt with this in the most professional and caring way and she is now far less agitated and and far more content. She told
me the other day that the home was very nice. I can't thank the staff enough for the attention and care they have given her.
27 September 2024
My husband has been in this wonderful care home for 14 months now and has settled in very well with the help of the amazing staff, all staff, office and maintenance people. There are plenty of activities and entertainment plenty. It is a relatively small care home which has lovely outside space.
27 September 2024
Had to place my dad here in an emergency, unfortunately, but all the staff have been very welcoming and friendly. It's a small care home with fields and trees surrounding it, which makes for a nice visit to take my dad outside as he loves, great entertainment on a regular basis and many activities.
25 September 2024
This care home is absolutely outstanding. The care the staff give to each individual resident is brilliant. They involve all family members and all staff get involved with events one way or another. My grandad has been here for a year now and every time I visit him he is full of smiles and gets up
to give me a big hug and kiss.
They deserve 10 star rating if it was such a thing.
24 September 2024
My father has been at Westlands for nearly three years now and we couldn't be more happy with the level of care he's been given. He settled in straight away due to the kind and caring staff. In fact, the staff have hardly changed in the time he's been there, which goes to show what a great team they
are and what a great place it is! It feels more like an all-inclusive hotel either food and entertainment around the clock! The manager and her team are truly amazing! Everyone from the office staff, kitchen staff and the laundry staff appear to know all the residents' names and genuinely care for them. It really is a great team and we've always been delighted with the level of care that our father has been given. I have even recommended a friend's mum to Westlands too, it's that lovely a place! Thank you for all you continue to do.
18 September 2024
It is so nice. My mother is well cared for, and everyone is friendly and helpful. Thank you.
It is a nice home, and my mother is very happy.
12 September 2024
For the past 2 years my brother who is suffering from Alcohol Related Brain Damage which presents itself as dementia has flourished under the care of the Westlands team. Their commitment to stimulate, entertain and care for their residents is second to none.
12 September 2024
My dad has been in this nursing home for 4 years, he has always been very well looked after. He can be difficult at times due to his dementia however the staff here are so helpful and kind and I could not ask for a better home for him to live in.
22 April 2024
Our elderly uncle was admitted to Westlands from hospital during Covid and we had planned to move him to our local care home. However, we are so glad we decided not to move him as the care he received from all the staff was outstanding. It was a very anxious time, as our uncle was an independent old
chap who lived in the house he was born in, but to our relief he settled in quickly at Westlands. Sadly, he passed away this week, but It was a huge comfort to us knowing he had received the best of care throughout his 2-year stay. I have often been upset and tearful when visiting, but I am so grateful for the kindness and help shown by the manager and her team.
19 April 2024
My brother was fortunate to be admitted to Westlands following a hospital admission. We thought we had lost him to dementia. He was barely able to stand and was disoriented, quiet and distant. He was deemed not to have the mental capacity to manage his finances. The home's manager immediately
recognised his presentation was in part down to depression. Today, after just over a year, he is being discharged to a warden-controlled flat. The care, encouragement and support by management and the entire care team have been second to none. As the medication began to work, they were able to build his physical strength so that he regained the ability to walk and now just relies on a stick for a little confidence. The staff through activity, verbal stimulation and encouragement brought him back mentally so he has regained the mental capacity to deal with his affairs. He literally has a second chance at life, and as a family, we are so grateful. Thank you.
03 January 2024
A place that handles life’s difficult illness, professionally, with a smile and with dignity. The whole team work together making my father’s life as comfortable as possible.
With a wide range of entertainment and activities that keep him occupied in his own little world.
Thank you.
07 November 2023
My husband has been a resident at Westlands Care Home since May 2023.
When I visited before he was admitted I was so impressed with the staff and their welcome to me.
My husband settled there very quickly and the staff are so caring for his needs. I love their relationship with other residents
too, they truly understand that everyone is different.
There are so many activities and events being organised on a regular basis which is stimulating for everyone. I love seeing people joining in, even if their mobility is limited. My husband loves it and the events are diverse so there is always something happening to suit most people.
I cannot fault the care provided by the staff, every consideration is given to people’s individual needs. As I was my husband’s only carer for over 17 years, I am reassured that everyone is looking after him so well.
I don’t know another home that provides such a wonderful caring service with more than making sure the residents are comfortable.
13 September 2023
My husband transferred from the hospital to Westlands. During his seven-week stay, we realised that the entire team at Westlands fully deserved the high praise given to them by those with much longer stays than his. In the course of dealing with their various needs, they also managed to respect and
foster residents' sense of independence. To achieve all this, plus a touch of humour says much for the culture of Westlands. This is a happy, caring environment.