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4 Brookvale Road, Portswood, Southampton, SO17 1QL
View Full Details of Brookvale HouseLatest Reviews for Brookvale House
20 August 2025
My husband seem settled & happy & eats well the staff are alway's helpfull & anything you need to know they do their best to help & advise you in everthing. If there has been a problem they always let you know. I'm very happy with everthing the staff always let you know whats going on the entertainment is very much enjoyed by the husband & he love the singing & music.
20 August 2025
I visit for an hour every two weeks and it always seems that Mum is well looked after. Her health has improved since she came here. I wouldn't hesitate to recommend Brookvale House to others.
20 August 2025
I visit a couple of times a month to see my brother-in-law. The Home is very welcoming and I know that my brother-in-law is very happy. He has settled well. He enjoys the entertainment - particularly and loves to sing and dance. The staff here are friendly and very kind and my brother-in-law is looked after very well.
19 August 2025
The home is excellent staff are very nice very professional and very friendly. Always approachable if you have any questions to ask. However I did think it was a bit odd when the manager was moved to a new office which is now located right up in the top of the building.. before she was on the ground floor which was more convienent to speak too. May I just add that we wish her well for her retirement and a big thank you to everybody.
25 July 2025
Staff so friendly Very patient with the residents
13 May 2025
My mother-in-law has been at Brookvale House nearly 3 years and we are very pleased with the care she receives. The staff are always friendly and caring. The lady does an excellent job with the entertainment programme. There is something going on everyday. I recommended the home to a friend for her sister and she is very grateful to me.
14 March 2025
It was a lovely afternoon lots of music and signing. Happy atmosphere. The dignity talk was reassuring.
14 March 2025
I am very happy with the wonderful care my husband received. He is happy & contented therefore so am I. Apart from the care aspect there have been numerous activities in which both residents & family members are encouraged to participate, which we thoroughly enjoy. The pumpkin carving & Halloween party were a great success as was the pantamime & Christmas party and raffle. There was also a celebration of New Year. Congratulations to all the staff. Thank you.
14 March 2025
Staff excellent - prestation excellent, today. (29th January)
14 March 2025
Our concerns have been discussed and listened too, Very satisfied.
06 February 2025
Clients were well entertained, I attended two functions, with outside entertainers. Residents were really enjoying themselves. The place was decorated for the festive season.
06 February 2025
My nan has been at Brookvale House almost a year now. I am so much happier now that she is here. I know that she is well looked after at all times. There are always plenty of staff on shift and they are all knowledgeable around my nan's needs. She is really happy here and is always telling me that she hopes she can stay here.
05 February 2025
The care in this home is phenomenally excellent. I visit daily and have a good feel for day-to-day activity in the home. Christmas 2024 was delightfully catered - many Christmas trees/decorations, singing, panto etc. and delicious food/delicacies. The staff are competent, caring, patient and smiley. My husband is contented.
05 February 2025
Dad has settled into the home with help from the kind staff. The home itself has a cosy atmosphere, "a home from home". When I visit Dad, the staff are always very friendly and accommodating. They are always ready to help and are so kind. Winnie (the dog) loves her visits! Thank you.
05 February 2025
Mum is being very well looked after. The staff are caring and attentive.
19 November 2024
Always lots of friendly staff present, very welcoming and clean.
19 November 2024
My sister is very well looked after. She seems to be very happy and contented. She has made a few nice friends.
19 November 2024
We have found the home to always be clean and tidy. Staff are friendly and helpful. There's lots of activities for the residents to take part in.
14 November 2024
Visiting a friend. Had a cup of tea with her. Nice chat. Everyone very friendly.
14 November 2024
A very clean, tidy place. When you walk through the door, you get the feeling of calmness, and very welcoming. The staff are very polite and very good at what they do. There is always plenty of activities and entertainment going on.
Latest Reviews for Brookvale House
20 August 2025
My husband seem settled & happy & eats well the staff are alway's helpfull & anything you need to know they do their best to help & advise you in everthing. If there has been a problem they always let you know. I'm very happy with everthing the staff always let you know whats going on the entertainment is very much enjoyed by the husband & he love the singing & music.
20 August 2025
I visit for an hour every two weeks and it always seems that Mum is well looked after. Her health has improved since she came here. I wouldn't hesitate to recommend Brookvale House to others.
20 August 2025
I visit a couple of times a month to see my brother-in-law. The Home is very welcoming and I know that my brother-in-law is very happy. He has settled well. He enjoys the entertainment - particularly and loves to sing and dance. The staff here are friendly and very kind and my brother-in-law is looked after very well.
19 August 2025
The home is excellent staff are very nice very professional and very friendly. Always approachable if you have any questions to ask. However I did think it was a bit odd when the manager was moved to a new office which is now located right up in the top of the building.. before she was on the ground floor which was more convienent to speak too. May I just add that we wish her well for her retirement and a big thank you to everybody.
25 July 2025
Staff so friendly Very patient with the residents
13 May 2025
My mother-in-law has been at Brookvale House nearly 3 years and we are very pleased with the care she receives. The staff are always friendly and caring. The lady does an excellent job with the entertainment programme. There is something going on everyday. I recommended the home to a friend for her sister and she is very grateful to me.
14 March 2025
It was a lovely afternoon lots of music and signing. Happy atmosphere. The dignity talk was reassuring.
14 March 2025
I am very happy with the wonderful care my husband received. He is happy & contented therefore so am I. Apart from the care aspect there have been numerous activities in which both residents & family members are encouraged to participate, which we thoroughly enjoy. The pumpkin carving & Halloween party were a great success as was the pantamime & Christmas party and raffle. There was also a celebration of New Year. Congratulations to all the staff. Thank you.
14 March 2025
Staff excellent - prestation excellent, today. (29th January)
14 March 2025
Our concerns have been discussed and listened too, Very satisfied.
06 February 2025
Clients were well entertained, I attended two functions, with outside entertainers. Residents were really enjoying themselves. The place was decorated for the festive season.
06 February 2025
My nan has been at Brookvale House almost a year now. I am so much happier now that she is here. I know that she is well looked after at all times. There are always plenty of staff on shift and they are all knowledgeable around my nan's needs. She is really happy here and is always telling me that she hopes she can stay here.
05 February 2025
The care in this home is phenomenally excellent. I visit daily and have a good feel for day-to-day activity in the home. Christmas 2024 was delightfully catered - many Christmas trees/decorations, singing, panto etc. and delicious food/delicacies. The staff are competent, caring, patient and smiley. My husband is contented.
05 February 2025
Dad has settled into the home with help from the kind staff. The home itself has a cosy atmosphere, "a home from home". When I visit Dad, the staff are always very friendly and accommodating. They are always ready to help and are so kind. Winnie (the dog) loves her visits! Thank you.
05 February 2025
Mum is being very well looked after. The staff are caring and attentive.
19 November 2024
Always lots of friendly staff present, very welcoming and clean.
19 November 2024
My sister is very well looked after. She seems to be very happy and contented. She has made a few nice friends.
19 November 2024
We have found the home to always be clean and tidy. Staff are friendly and helpful. There's lots of activities for the residents to take part in.
14 November 2024
Visiting a friend. Had a cup of tea with her. Nice chat. Everyone very friendly.
14 November 2024
A very clean, tidy place. When you walk through the door, you get the feeling of calmness, and very welcoming. The staff are very polite and very good at what they do. There is always plenty of activities and entertainment going on.