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4 Brookvale Road, Portswood, Southampton, SO17 1QL
View Full Details of Brookvale HouseLatest Reviews for Brookvale House
17 October 2025
It was a lovely happy afternoon. All the staff are so special at Brookvale Macmillan Tea afternoon. Thank you.
17 October 2025
It was a lovely afternoon - Macmillan coffee & cake event. There was singing and music and such a happy time. The staff were brilliant in getting into a wheelchair so that he could join in. He smiled and clapped and sang. I am so impressed with the care & friendship and professionalism of all the staff.
17 October 2025
The afternoon was a fundraising event for McMillan Cancer Reserch. It was very good with music and singing and lots of laughter and residents, staff and relatives enjoying themselves. Very entertaing and very well organised so well done to all the staff.
26 August 2025
Very satisfied with everything - was surprised that the manager office was moved from ground floor up to the attic!! Seems that she is now further away if you wanted to see her if you had any problems.
26 August 2025
My wife has been in the home for over 2yrs and I am very happy
26 August 2025
Mum looks really well and well looked after. Staff are really friendly and welcoming.
26 August 2025
My Nan is Happy, well looked after, well fed. Home is always clean and staff very friendly and helpful.
20 August 2025
My husband seem settled & happy & eats well the staff are alway's helpfull & anything you need to know they do their best to help & advise you in everthing. If there has been a problem they always let you know. I'm very happy with everthing the staff always let you know whats going on the entertainment is very much enjoyed by the husband & he love the singing & music.
20 August 2025
I visit for an hour every two weeks and it always seems that Mum is well looked after. Her health has improved since she came here. I wouldn't hesitate to recommend Brookvale House to others.
25 July 2025
Staff so friendly Very patient with the residents
13 May 2025
My mother-in-law has been at Brookvale House nearly 3 years and we are very pleased with the care she receives. The staff are always friendly and caring. The lady does an excellent job with the entertainment programme. There is something going on everyday. I recommended the home to a friend for her sister and she is very grateful to me.
14 March 2025
I am very happy with the wonderful care my husband received. He is happy & contented therefore so am I. Apart from the care aspect there have been numerous activities in which both residents & family members are encouraged to participate, which we thoroughly enjoy. The pumpkin carving & Halloween party were a great success as was the pantamime & Christmas party and raffle. There was also a celebration of New Year. Congratulations to all the staff. Thank you.
14 March 2025
Staff excellent - prestation excellent, today. (29th January)
14 March 2025
Our concerns have been discussed and listened too, Very satisfied.
06 February 2025
Clients were well entertained, I attended two functions, with outside entertainers. Residents were really enjoying themselves. The place was decorated for the festive season.
06 February 2025
My nan has been at Brookvale House almost a year now. I am so much happier now that she is here. I know that she is well looked after at all times. There are always plenty of staff on shift and they are all knowledgeable around my nan's needs. She is really happy here and is always telling me that she hopes she can stay here.
05 February 2025
The care in this home is phenomenally excellent. I visit daily and have a good feel for day-to-day activity in the home. Christmas 2024 was delightfully catered - many Christmas trees/decorations, singing, panto etc. and delicious food/delicacies. The staff are competent, caring, patient and smiley. My husband is contented.
05 February 2025
Dad has settled into the home with help from the kind staff. The home itself has a cosy atmosphere, "a home from home". When I visit Dad, the staff are always very friendly and accommodating. They are always ready to help and are so kind. Winnie (the dog) loves her visits! Thank you.
05 February 2025
Mum is being very well looked after. The staff are caring and attentive.
19 November 2024
Always lots of friendly staff present, very welcoming and clean.
Latest Reviews for Brookvale House
17 October 2025
It was a lovely happy afternoon. All the staff are so special at Brookvale Macmillan Tea afternoon. Thank you.
17 October 2025
It was a lovely afternoon - Macmillan coffee & cake event. There was singing and music and such a happy time. The staff were brilliant in getting into a wheelchair so that he could join in. He smiled and clapped and sang. I am so impressed with the care & friendship and professionalism of all the staff.
17 October 2025
The afternoon was a fundraising event for McMillan Cancer Reserch. It was very good with music and singing and lots of laughter and residents, staff and relatives enjoying themselves. Very entertaing and very well organised so well done to all the staff.
26 August 2025
Very satisfied with everything - was surprised that the manager office was moved from ground floor up to the attic!! Seems that she is now further away if you wanted to see her if you had any problems.
26 August 2025
My wife has been in the home for over 2yrs and I am very happy
26 August 2025
Mum looks really well and well looked after. Staff are really friendly and welcoming.
26 August 2025
My Nan is Happy, well looked after, well fed. Home is always clean and staff very friendly and helpful.
20 August 2025
My husband seem settled & happy & eats well the staff are alway's helpfull & anything you need to know they do their best to help & advise you in everthing. If there has been a problem they always let you know. I'm very happy with everthing the staff always let you know whats going on the entertainment is very much enjoyed by the husband & he love the singing & music.
20 August 2025
I visit for an hour every two weeks and it always seems that Mum is well looked after. Her health has improved since she came here. I wouldn't hesitate to recommend Brookvale House to others.
25 July 2025
Staff so friendly Very patient with the residents
13 May 2025
My mother-in-law has been at Brookvale House nearly 3 years and we are very pleased with the care she receives. The staff are always friendly and caring. The lady does an excellent job with the entertainment programme. There is something going on everyday. I recommended the home to a friend for her sister and she is very grateful to me.
14 March 2025
I am very happy with the wonderful care my husband received. He is happy & contented therefore so am I. Apart from the care aspect there have been numerous activities in which both residents & family members are encouraged to participate, which we thoroughly enjoy. The pumpkin carving & Halloween party were a great success as was the pantamime & Christmas party and raffle. There was also a celebration of New Year. Congratulations to all the staff. Thank you.
14 March 2025
Staff excellent - prestation excellent, today. (29th January)
14 March 2025
Our concerns have been discussed and listened too, Very satisfied.
06 February 2025
Clients were well entertained, I attended two functions, with outside entertainers. Residents were really enjoying themselves. The place was decorated for the festive season.
06 February 2025
My nan has been at Brookvale House almost a year now. I am so much happier now that she is here. I know that she is well looked after at all times. There are always plenty of staff on shift and they are all knowledgeable around my nan's needs. She is really happy here and is always telling me that she hopes she can stay here.
05 February 2025
The care in this home is phenomenally excellent. I visit daily and have a good feel for day-to-day activity in the home. Christmas 2024 was delightfully catered - many Christmas trees/decorations, singing, panto etc. and delicious food/delicacies. The staff are competent, caring, patient and smiley. My husband is contented.
05 February 2025
Dad has settled into the home with help from the kind staff. The home itself has a cosy atmosphere, "a home from home". When I visit Dad, the staff are always very friendly and accommodating. They are always ready to help and are so kind. Winnie (the dog) loves her visits! Thank you.
05 February 2025
Mum is being very well looked after. The staff are caring and attentive.
19 November 2024
Always lots of friendly staff present, very welcoming and clean.