Submit a Review for Lawnbrook Care Home
15 Lawn Road, Portswood, Southampton, SO17 2EX
View full details of Lawnbrook Care HomeLatest Reviews for Lawnbrook Care Home
04 February 2026
The staff at Lawnbrook have created a welcoming homely environment. They have managed to blend a professional approach with love and appreciation for their residents. My mum was very happy to be in the care home as she was a cheerful person and she found the friendly and smiling atmosphere easy to
be in. As mum's needs increased the staff were very attentive to the changes and were quick to adapt their care and let the family know what was happening. They repeatedly went above and beyond what might be expected to make sure my mother's care was the best it could be. There were many times, that we as a family, thought ourselves lucky that mum was in such a caring home. When the end came for mum the staff demonstrated how well they knew mum by small touches which were kind and personal. Mum was respected loved and appreciated for who she was.
We are very grateful to the staff at Lawnbrook for making mum's stay so joyful and fun as well as safe and caring.
20 January 2026
Jocy and her staff continue to display care and attention to the residents. The home is always warm and clean. The staff are always willing to help with additional requests including special meals.
13 January 2026
Mummy has be resident for more than 4 years now and I have always found her care to be exceptional and carried out with dignity, and love from the staff. Feel blessed to have found a perfect care environment for my mummies end of life care. Most importantly my mummy is "happy".
13 January 2026
I come to visit my mum at least once a week, I really enjoy seeing my mum happy and smiling, all staff go above and beyond for everyone here. It's lovely place.
13 January 2026
My experience is that I can tell my grandad is getting well looked after the staff come across as very friendly and welcoming toward me and my family this care home are well at communicating with my grandad abouts what happening updating my mum, nan, uncle. All staff seem lovely.
13 January 2026
My experience my dad is well look after the staff are very friendly and welcoming the manager as help with dad always keep me update the the dad and what happening and update a mental health I am happy with service as well my brother.
12 January 2026
Staff very helpful, polite and caring. Mums needs are cared for and her room is tidy/ clean, and she is well looked after.
31 December 2025
I would like to express my sincere gratitude to everyone at Lawn Brook Care Home for the exceptional care they provide for my mother, who is living with dementia. From the very beginning, the staff have shown genuine kindness, patience, and professionalism, which has given me great peace of mind.
I
visit my mother every week, mostly at weekends, and it is always reassuring to see how happy she is and how much she enjoys her life at the care home.
The level of support and attention she receives is outstanding, and it is clear that her comfort, dignity, and wellbeing are always a top priority. The staff are approachable, caring, and always willing to help, while the management team are supportive, well organised, and attentive to any concerns.
I am extremely happy with the care and support provided and feel confident knowing my mother is in such a safe, caring, and compassionate environment. I would highly recommend Lawn Brook Care Home to anyone seeking high-quality care for their loved
22 December 2025
I am unable to complete the questionnaire below because: - 1) I have no access to any room other than the general day room.
2) I am not preset at meal times and so I am not able to judge the quality of the meals.
3) I am not aware of any activities for the patients to improve their wellbeing.
4) As I have no knowledge of the cost of residency I am unable to judge if it is good or abd 'value for money'. However the staff are very kind and patient and always in attendance.
09 December 2025
An excellent level of service from all the staff at Lawnbrook Care Home.
Great atmosphere whenever I visit with plentiful friendly staff.
My mother always comments on how much she enjoys her meals!
17 September 2025
Lawnbrooke is a very good purpose built home which provides good care and kept clean. The home has a happy atmosphere with plenty of activities, and runs efficiently.
Food and snacks are cooked fresh and daily in the kitchen with a varied menu.
12 September 2025
I would absolutely recommend this lovely care home.
My beloved wife is receiving the highest level of care, compassion and kindness by all the Lawnbrook staff - all under the guidance of an excellent manager. A GP, community nurse, podiatrist, occupational therapist and dentist are all available
if required as well.
Many many thanks from a very grateful husband.
12 September 2025
The staff are so kind + caring.
The location is a quiet road is so good.
It is easy to get to with plenty of parking on site. That helps a lot. My family member is settled + happy. She likes to people watch + enjoys the attention.
I think she was so bored at home.
05 September 2025
Always friendly and helpful staff. My brother seems at home and comfortable.
26 August 2025
Very good staff helpful and polite.
I felt safe
Food excellent
Comfortable
Management good - efficient
22 August 2025
Pleasant experience every time we visit my brother looks contentious and happy. and the manager is lovely.
22 August 2025
The care mum receives is very good, her needs are met. The activities are varied and the staff are loving and attentive, the home is clean and smells lovely. Meals are varied and plentiful. Overall mum is well cared, clean, fed and watered in her words.
05 August 2025
Lawnbrook is perfect for my Mum.
She is very well cared for nothing is too much trouble.
The level of care is really high and mum always looks clean and tidy.
The staff are approachable and all really friendly. Also the food cooked is really good quality, plenty given.
I would highly recommend
this home.
The lady has just taken over as manager and she is brilliant at what she does.
31 July 2025
The home is welcoming, but the staff awareness is sometimes lacking. They need to think, 'what does the resident want to watch? (If they are in the main lounge area, what can they do to engage the residents? They spend so much time on the phone, for a relative it does not look good.
My mums room we
picked downstairs as they were going to plant flowers in the flower boxes on her little patio. This has not happened which is sad.
31 July 2025
Lack of activities, residents looking bored, and as one put it it's tedious in here.
Staff speaking to each other in their own language, perhaps they should remember the residents are keeping them in a job and paying their wages. Apart from the fact that they are displaying very bad manners.
My
husband is in a care home, they have activities morning and afternoon, also English is spoken in their presence at all times. I certainly wouldn't have left him in your establishment.
Latest Reviews for Lawnbrook Care Home
04 February 2026
The staff at Lawnbrook have created a welcoming homely environment. They have managed to blend a professional approach with love and appreciation for their residents. My mum was very happy to be in the care home as she was a cheerful person and she found the friendly and smiling atmosphere easy to
be in. As mum's needs increased the staff were very attentive to the changes and were quick to adapt their care and let the family know what was happening. They repeatedly went above and beyond what might be expected to make sure my mother's care was the best it could be. There were many times, that we as a family, thought ourselves lucky that mum was in such a caring home. When the end came for mum the staff demonstrated how well they knew mum by small touches which were kind and personal. Mum was respected loved and appreciated for who she was.
We are very grateful to the staff at Lawnbrook for making mum's stay so joyful and fun as well as safe and caring.
20 January 2026
Jocy and her staff continue to display care and attention to the residents. The home is always warm and clean. The staff are always willing to help with additional requests including special meals.
13 January 2026
Mummy has be resident for more than 4 years now and I have always found her care to be exceptional and carried out with dignity, and love from the staff. Feel blessed to have found a perfect care environment for my mummies end of life care. Most importantly my mummy is "happy".
13 January 2026
I come to visit my mum at least once a week, I really enjoy seeing my mum happy and smiling, all staff go above and beyond for everyone here. It's lovely place.
13 January 2026
My experience is that I can tell my grandad is getting well looked after the staff come across as very friendly and welcoming toward me and my family this care home are well at communicating with my grandad abouts what happening updating my mum, nan, uncle. All staff seem lovely.
13 January 2026
My experience my dad is well look after the staff are very friendly and welcoming the manager as help with dad always keep me update the the dad and what happening and update a mental health I am happy with service as well my brother.
12 January 2026
Staff very helpful, polite and caring. Mums needs are cared for and her room is tidy/ clean, and she is well looked after.
31 December 2025
I would like to express my sincere gratitude to everyone at Lawn Brook Care Home for the exceptional care they provide for my mother, who is living with dementia. From the very beginning, the staff have shown genuine kindness, patience, and professionalism, which has given me great peace of mind.
I
visit my mother every week, mostly at weekends, and it is always reassuring to see how happy she is and how much she enjoys her life at the care home.
The level of support and attention she receives is outstanding, and it is clear that her comfort, dignity, and wellbeing are always a top priority. The staff are approachable, caring, and always willing to help, while the management team are supportive, well organised, and attentive to any concerns.
I am extremely happy with the care and support provided and feel confident knowing my mother is in such a safe, caring, and compassionate environment. I would highly recommend Lawn Brook Care Home to anyone seeking high-quality care for their loved
22 December 2025
I am unable to complete the questionnaire below because: - 1) I have no access to any room other than the general day room.
2) I am not preset at meal times and so I am not able to judge the quality of the meals.
3) I am not aware of any activities for the patients to improve their wellbeing.
4) As I have no knowledge of the cost of residency I am unable to judge if it is good or abd 'value for money'. However the staff are very kind and patient and always in attendance.
09 December 2025
An excellent level of service from all the staff at Lawnbrook Care Home.
Great atmosphere whenever I visit with plentiful friendly staff.
My mother always comments on how much she enjoys her meals!
17 September 2025
Lawnbrooke is a very good purpose built home which provides good care and kept clean. The home has a happy atmosphere with plenty of activities, and runs efficiently.
Food and snacks are cooked fresh and daily in the kitchen with a varied menu.
12 September 2025
I would absolutely recommend this lovely care home.
My beloved wife is receiving the highest level of care, compassion and kindness by all the Lawnbrook staff - all under the guidance of an excellent manager. A GP, community nurse, podiatrist, occupational therapist and dentist are all available
if required as well.
Many many thanks from a very grateful husband.
12 September 2025
The staff are so kind + caring.
The location is a quiet road is so good.
It is easy to get to with plenty of parking on site. That helps a lot. My family member is settled + happy. She likes to people watch + enjoys the attention.
I think she was so bored at home.
05 September 2025
Always friendly and helpful staff. My brother seems at home and comfortable.
26 August 2025
Very good staff helpful and polite.
I felt safe
Food excellent
Comfortable
Management good - efficient
22 August 2025
Pleasant experience every time we visit my brother looks contentious and happy. and the manager is lovely.
22 August 2025
The care mum receives is very good, her needs are met. The activities are varied and the staff are loving and attentive, the home is clean and smells lovely. Meals are varied and plentiful. Overall mum is well cared, clean, fed and watered in her words.
05 August 2025
Lawnbrook is perfect for my Mum.
She is very well cared for nothing is too much trouble.
The level of care is really high and mum always looks clean and tidy.
The staff are approachable and all really friendly. Also the food cooked is really good quality, plenty given.
I would highly recommend
this home.
The lady has just taken over as manager and she is brilliant at what she does.
31 July 2025
The home is welcoming, but the staff awareness is sometimes lacking. They need to think, 'what does the resident want to watch? (If they are in the main lounge area, what can they do to engage the residents? They spend so much time on the phone, for a relative it does not look good.
My mums room we
picked downstairs as they were going to plant flowers in the flower boxes on her little patio. This has not happened which is sad.
31 July 2025
Lack of activities, residents looking bored, and as one put it it's tedious in here.
Staff speaking to each other in their own language, perhaps they should remember the residents are keeping them in a job and paying their wages. Apart from the fact that they are displaying very bad manners.
My
husband is in a care home, they have activities morning and afternoon, also English is spoken in their presence at all times. I certainly wouldn't have left him in your establishment.