Lawnbrook Care Home

15 Lawn Road, Portswood, Southampton SO17 2EX
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9.8 96 Reviews
  • Lawnbrook Care Home, Southampton
Lawnbrook Care Home, in Portswood, Southampton, is a purpose-built Residential care home with 30 beds which are all en suite. It has beds available for a variety of residential and dementia care requirements, for long and short term stays, having additional expertise to care for dementia sufferers.

The home is also an ideal facility for people who have physical disabilities, with spacious interiors and comfortable furnishings to ensure that mobility problems are made simpler - with occupancy for couples and friends also.

An open-plan interior makes for a pleasant social setting, with private meeting areas and even a small chapel area.

The team of Carers are committed to providing excellent care and maintain the residents' person-centred care plan.

Residents are encouraged to participate in activities and events and also indulge in delicious cooked meals.

The latest digital care planning system is used by care staff to prepare a person-centred care plan and record the care that residents receive.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1300
  • Self-Funded Residential Dementia Care: £900 – £1100
  • RESPITE Self-Funded Residential Care: £900 – £1100
  • RESPITE Self-Funded Residential Dementia Care: £900 – £1100

(These prices are only a guideline, please contact Lawnbrook Care Home to find out the exact price for your requirements.)

These prices are only a guideline, please contact Lawnbrook Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Lawnbrook Care Home Ltd

Person in charge

  • Jocy Mathew (Acting Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (30)

Lawnbrook Care Home Reviews (96)

9.8

Lawnbrook Care Home has a Review Score of 9.8 (9.774) out of 10, based on 31 reviews in the last 2 years.
Over all time Lawnbrook Care Home has 96 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Lawnbrook Care Home
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Total of 96, showing 1-20
Review from S L (Daughter of Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lawnbrooke is a very good purpose built home which provides good care and kept clean. The home has a happy atmosphere with plenty of activities, and runs efficiently.
Food and snacks are cooked fresh and daily in the kitchen with a varied menu.
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Review from Mark M (Husband of Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would absolutely recommend this lovely care home.
My beloved wife is receiving the highest level of care, compassion and kindness by all the Lawnbrook staff - all under the guidance of an excellent manager. A GP, community nurse, podiatrist, occupational therapist and dentist are all available if
required as well.
Many many thanks from a very grateful husband.
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Review from R K (Daughter of Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are so kind + caring.
The location is a quiet road is so good.
It is easy to get to with plenty of parking on site. That helps a lot. My family member is settled + happy. She likes to people watch + enjoys the attention.
I think she was so bored at home.
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Review from J O (Sister of Resident) published on 5 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always friendly and helpful staff. My brother seems at home and comfortable.
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Review from Andy L (Friend of Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is a pleasure to write this review. The manager leads a great team. The staff are polite, caring and I am greatly impressed. The home is clean and welcoming. The offer of tea and biscuits are always on hand. I believe the residence are genuinely well cared and respected.
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Review from B S (Resident) published on 26 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good staff helpful and polite.
I felt safe
Food excellent
Comfortable
Management good - efficient
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Review from Terry P (Brother of Resident) published on 22 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Pleasant experience every time we visit my brother looks contentious and happy. and the manager is lovely.
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Review from Gill D (Daughter of Resident) published on 22 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care mum receives is very good, her needs are met. The activities are varied and the staff are loving and attentive, the home is clean and smells lovely. Meals are varied and plentiful. Overall mum is well cared, clean, fed and watered in her words.
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Review from Peter H (Son of Resident) published on 14 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Lawn Brook are kind, caring and competent. My mother recently broke her hip and had a stay in hospital. All the time she was in hospital she just wanted to get back to Lawn Brook because she feels so at home there. The manager at Lawn Brook, keeps things running very well. She is diligent
and effective whilst being well informed and approachable.
Our family would like to say a big thank you to all the staff for looking after mum so well and for making her feel so at home and cared for.
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Review from K R (Daughter of Resident) published on 5 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lawnbrook is perfect for my Mum.
She is very well cared for nothing is too much trouble.
The level of care is really high and mum always looks clean and tidy.
The staff are approachable and all really friendly. Also the food cooked is really good quality, plenty given.
I would highly recommend
this home.
The lady has just taken over as manager and she is brilliant at what she does.
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Review from Sue E (Daughter of Resident) published on 5 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Must say that mummy's care is faultless thoughtful and everything a daughter would want for her mummy. have no negative experiences only friendliness n warmth if this is how I feel then my mummy is in the best care home for her needs can't thank all concerned enough
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Review from Diana A (Daughter of Resident) published on 31 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is welcoming, but the staff awareness is sometimes lacking. They need to think, 'what does the resident want to watch? (If they are in the main lounge area, what can they do to engage the residents? They spend so much time on the phone, for a relative it does not look good.
My mums room we
picked downstairs as they were going to plant flowers in the flower boxes on her little patio. This has not happened which is sad.
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Review from B C (Friend of Resident) published on 31 July 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
Lack of activities, residents looking bored, and as one put it it's tedious in here.
Staff speaking to each other in their own language, perhaps they should remember the residents are keeping them in a job and paying their wages. Apart from the fact that they are displaying very bad manners.
My husband
is in a care home, they have activities morning and afternoon, also English is spoken in their presence at all times. I certainly wouldn't have left him in your establishment.
Reply from Jocy Mathew, Acting Manager at Lawnbrook Care Home

Thank you for your feedback. I would like to clarify that there is no lack of activity at our facility. We offer a structured program with activities running from Monday to Friday every week. Additionally, we host special events twice a month on the first and last Thursdays, including a visit from our activity lady. An entertainer also visits once a month. While we encourage all residents to participate, we also respect their personal choices. Some residents may choose not to engage in certain activities during the afternoons, and we honor that. When a resident consistently opts out of activities, we document this in their care plan and notify their next of kin accordingly. Regarding the issue of native language, we have addressed this matter previously and are actively taking steps to ensure it is appropriately managed. If you have any concerns or observations, please feel free to speak with me directly. I'm always open to discussing how we can work together to improve.

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Review from C B (Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Calm and comfortable.
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Review from G B (Resident) published on 24 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good care, food, service.
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Review from F M (Resident) published on 23 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Safe, good, happy.
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Review from P H (Resident) published on 22 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good.
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Review from C C (Daughter of Resident) published on 13 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lawnbrook holds a truly warm place in my heart. They looked after my mum for her final 3 years with such love, compassion, humour and respect that I think they really felt like family to her. Her dementia meant she wasn't able to communicate in English much anymore, but some of the staff had the same
nationality and understood her culture and language - a list of her common phrases was distributed so all staff knew what she was saying, and one staff member even asked me if they could bring in some food from home to see if my mum remembers it. Lawnbrook really does have the individual residents' best interests at heart. It's such a clean and light environment with plenty of activities. They always mark birthdays and festivals and they were quick to communicate with me and the GP when required. Everyone was always so welcoming. When bringing mum back after her walks she always greeted all the staff so happily that I could walk away knowing my mum was safe and in very good hands.
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Review from J P (Daughter of Resident) published on 8 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father is here and at end of life suffering with dementia. It is a very difficult time but the staff and nurses in particular have been amazing, compassionate and so understanding. They do an amazing job and I am very grateful.
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Review from Peter H (Son of Resident) published on 23 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Lawnbrook Care Home have made my mother feel safe, cared for and at home. They have always been attentive and professional when she has needed help but also warm and friendly when she wanted companionship. We feel lucky that Mum is under their care.
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Current Review Score: 9.8 (9.774)

Overview of Review Score

The Review Score of 9.8 (9.774) out of 10 for Lawnbrook Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.774 for Lawnbrook Care Home is calculated as follows: ( (305 Excellents x 5) + (50 Goods x 4) + (4 Satisfactorys x 3) + (7 Poors x 2) + (1 Very Poors x 1) ) ÷ 367 Ratings = 4.774
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lawnbrook Care Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 30 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Feb 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Jocy

Jocy Mathew

Job Title: home Manger Joined: 2021

After moving to the UK from India to pursue my Master’s in Public Health, I transitioned into the health and social care sector. Prior to this, I was a registered pharmacist in India.


In 2021, I joined Lawnbrook as a Senior Carer and was promoted to Head of Care in February 2022. Most recently, in 2025, I was appointed Acting Manager.


My leadership style is centred on empowering my team and fostering a collaborative, supportive work environment. I am deeply committed to ensuring the consistent delivery of high-quality care to all residents. I am particularly passionate about building a strong team culture, helping staff work to the full extent of their skills and training, and continuously adapting to evolving models of care.


Outside of work, I am very family-oriented. I enjoy spending time with my family, managing my children’s busy schedules, and making the most of our days out together. I also have a strong interest in cooking, which I find both creative and relaxing.

Frequently Asked Questions about Lawnbrook Care Home

What types of Care is Lawnbrook Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Lawnbrook Care Home have?

There are 30 Single Rooms.

What are the Facilities & Services at Lawnbrook Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lawnbrook Care Home to the centre of Southampton?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lawnbrook Care Home to verify any information. View our terms and conditions. Lawnbrook Care Home has an Enhanced Service - more info.