Lawnbrook Care Home

15 Lawn Road, Portswood, Southampton SO17 2EX
Review Us
9.7 88 Reviews
  • Lawnbrook Care Home, Southampton
Lawnbrook Care Home, in Portswood, Southampton, is a purpose-built Residential care home with 30 beds which are all en suite. It has beds available for a variety of residential and dementia care requirements, for long and short term stays, having additional expertise to care for dementia sufferers.

The home is also an ideal facility for people who have physical disabilities, with spacious interiors and comfortable furnishings to ensure that mobility problems are made simpler - with occupancy for couples and friends also.

An open-plan interior makes for a pleasant social setting, with private meeting areas and even a small chapel area.

The team of Carers are committed to providing excellent care and maintain the residents' person-centred care plan.

Residents are encouraged to participate in activities and events and also indulge in delicious cooked meals.

The latest digital care planning system is used by care staff to prepare a person-centred care plan and record the care that residents receive.

Show Lawnbrook Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • COPD/Pulmonary Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £900 – £1100
  • Self-Funded Residential Dementia Care: £900 – £1100
  • RESPITE Self-Funded Residential Care: £900 – £1100
  • RESPITE Self-Funded Residential Dementia Care: £900 – £1100

(These prices are only a guideline, please contact Lawnbrook Care Home to find out the exact price for your requirements.)

These prices are only a guideline, please contact Lawnbrook Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Lawnbrook Care Home Ltd

Person in charge

  • Jocy Mathew (Acting Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (30)

Lawnbrook Care Home Reviews (88)

Total of 88, showing 1-20
9.7

Lawnbrook Care Home has a Review Score of 9.7 (9.733) out of 10, based on 23 reviews in the last 2 years. Over all time Lawnbrook Care Home has 88 reviews.

Overall Experience

  • 59
  • 27
  • 0
  • 2
  • 0

Date Published

88
5
19
23
65

Review from Peter H (Son of Resident) published on 14 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Lawn Brook are kind, caring and competent. My mother recently broke her hip and had a stay in hospital. All the time she was in hospital she just wanted to get back to Lawn Brook because she feels so at home there. The manager at Lawn Brook, keeps things running very well. She is diligent
and effective whilst being well informed and approachable.
Our family would like to say a big thank you to all the staff for looking after mum so well and for making her feel so at home and cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K R (Daughter of Resident) published on 5 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lawnbrook is perfect for my Mum.
She is very well cared for nothing is too much trouble.
The level of care is really high and mum always looks clean and tidy.
The staff are approachable and all really friendly. Also the food cooked is really good quality, plenty given.
I would highly recommend
this home.
The lady has just taken over as manager and she is brilliant at what she does.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sue E (Daughter of Resident) published on 5 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Must say that mummy's care is faultless thoughtful and everything a daughter would want for her mummy. have no negative experiences only friendliness n warmth if this is how I feel then my mummy is in the best care home for her needs can't thank all concerned enough

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Diana A (Daughter of Resident) published on 31 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is welcoming, but the staff awareness is sometimes lacking. They need to think, 'what does the resident want to watch? (If they are in the main lounge area, what can they do to engage the residents? They spend so much time on the phone, for a relative it does not look good.
My mums room we
picked downstairs as they were going to plant flowers in the flower boxes on her little patio. This has not happened which is sad.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B C (Friend of Resident) published on 31 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Lack of activities, residents looking bored, and as one put it it's tedious in here.
Staff speaking to each other in their own language, perhaps they should remember the residents are keeping them in a job and paying their wages. Apart from the fact that they are displaying very bad manners.
My husband
is in a care home, they have activities morning and afternoon, also English is spoken in their presence at all times. I certainly wouldn't have left him in your establishment.

Reply from Jocy Mathew, Acting Manager at Lawnbrook Care Home

Thank you for your feedback. I would like to clarify that there is no lack of activity at our facility. We offer a structured program with activities running from Monday to Friday every week. Additionally, we host special events twice a month on the first and last Thursdays, including a visit from our activity lady. An entertainer also visits once a month. While we encourage all residents to participate, we also respect their personal choices. Some residents may choose not to engage in certain activities during the afternoons, and we honor that. When a resident consistently opts out of activities, we document this in their care plan and notify their next of kin accordingly. Regarding the issue of native language, we have addressed this matter previously and are actively taking steps to ensure it is appropriately managed. If you have any concerns or observations, please feel free to speak with me directly. I'm always open to discussing how we can work together to improve.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C B (Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Calm and comfortable.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G B (Resident) published on 24 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good care, food, service.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from F M (Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Safe, good, happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P H (Resident) published on 22 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C C (Daughter of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lawnbrook holds a truly warm place in my heart. They looked after my mum for her final 3 years with such love, compassion, humour and respect that I think they really felt like family to her. Her dementia meant she wasn't able to communicate in English much anymore, but some of the staff had the same
nationality and understood her culture and language - a list of her common phrases was distributed so all staff knew what she was saying, and one staff member even asked me if they could bring in some food from home to see if my mum remembers it. Lawnbrook really does have the individual residents' best interests at heart. It's such a clean and light environment with plenty of activities. They always mark birthdays and festivals and they were quick to communicate with me and the GP when required. Everyone was always so welcoming. When bringing mum back after her walks she always greeted all the staff so happily that I could walk away knowing my mum was safe and in very good hands.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J P (Daughter of Resident) published on 8 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is here and at end of life suffering with dementia. It is a very difficult time but the staff and nurses in particular have been amazing, compassionate and so understanding. They do an amazing job and I am very grateful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter H (Son of Resident) published on 23 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Lawnbrook Care Home have made my mother feel safe, cared for and at home. They have always been attentive and professional when she has needed help but also warm and friendly when she wanted companionship. We feel lucky that Mum is under their care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anthony h (Son of Resident) published on 23 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was cared for by the excellent and caring staff at Lawnbrook Care Home. They were always informative about my mother's health and care. Mum was very happy with the staff and from arriving on her first day in 2021, she was made to feel at home and quickly settled in. On my first impression
when choosing Lawnbrook as my mum's residency, I found the staff to be very welcoming. The home itself is brightly decorated, making it feel like a nice place to be. I highly recommend Lawnbrook and the amazing staff to anyone who has the extremely difficult decision to make, having to place a loved one in a care home. Many thanks for caring for my mother to all the staff there.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sandra P (Wife of Resident) published on 23 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has dementia and has been living in Lawnbrook Care Home for over a year. The staff there are always kind, caring, cheerful and patient and welcoming to visitors. The food looks home-cooked and inviting. All residents have access to other services, like chiropody or GP and I am always kept
informed of any changes. My husband tells me he is happy there, even though he'd rather be home.
I have no hesitation recommending Lawnbrook to anyone seeking a care home for their loved one and would like to thank all staff who work hard to make residents feel happy, settled and comfortable.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Janice A (Daughter of Resident) published on 23 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a friendly care home, the staff are helpful and caring, showing kindness and privacy to the service users. My 100-year-old mother seems to be settling in well after the shock of leaving the hospital and going straight to a care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M L (Wife of Resident) published on 10 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a two-week stay in hospital he was transferred to Lawnbrook at our request to enable him to recover and improve his mobility. The staff were all very welcoming, caring, helpful and efficient. During his four-week stay, all aspects of his health were assessed by a GP, community nurse, occupational
therapist, community mental health doctor and optician. His general health and mobility under their care improved sufficiently to enable him to return to his home to live.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S W (Daughter of Resident) published on 30 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was treated with dignity and respect by the staff at the care home. They were kind and gentle, which gave us comfort as a family. The staff often spoke to Mum in Punjabi or Hindi which was lovely to hear and see.
The care home facilitated Mum's passing to be as comforting as possible. We as a family
appreciate the space, care, and respect we were shown. It has made a huge difference. The team at the care home provides excellent care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B H (Son of Resident) published on 30 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't express my heartfelt gratitude for the exceptional care my Mum receives at Lawnbrook Care Home. Due to her dementia, she needed a supportive environment and from the very start, the staff were incredibly kind, respectful, and attentive to her needs. Mum thrived in the communal setting, with
the ethos of bringing the residents together made a significant difference. The small lounges at Lawnbrook provide lovely spaces for family celebrations, which meant a lot to us.
Even during her setbacks with health the staff encouraged her independence and made sure she was comfortable in the main lounge.
In her final weeks, the staff provided her with love and respect and they were so supportive of the family, and supplied plenty of tea and biscuits! I cannot praise them enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Caroline A (Daughter of Resident) published on 4 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care, knowledgeable and professional staff. Very good communication relating to any issue, proactive in organising outside care (dentist, district nurse, GP).
The staff at Lawnbrook made such an effort to make my Mum comfortable, she really did not want to go into a care home and combined
with advanced Alzheimer's her behaviours were challenging. The staff were so patient, understanding and caring, so my mum settled.
The home itself is always clean, bright and wholesome. There are lots of activities planned daily for the residents, birthdays celebrated and there's a real effort to provide a home-from-home environment.
Visiting is always easy and requirements are accommodated at short notice.
The excellent food is also worth mentioning, all home cooked together with snacks and tea served. I can't praise this home, all the staff and especially the manager, enough. They have been so supportive and understanding towards me and my mum during a very challenging time.

Reply from Mimi Ernesto, Manager at Lawnbrook Care Home

We wholeheartedly want to thank you, Mum and your family for your immense support and trust in our service.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Janet W (Daughter of Resident) published on 9 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very polite and helpful staff. Friendly and welcoming. Staff listen to residents and help where needed. Well organised and homely.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.733)

Overview of Review Score

The Review Score of 9.7 (9.733) out of 10 for Lawnbrook Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.733 for Lawnbrook Care Home is calculated as follows: ( (221 Excellents x 5) + (40 Goods x 4) + (4 Satisfactorys x 3) + (7 Poors x 2) + (1 Very Poors x 1) ) ÷ 273 Ratings = 4.733

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lawnbrook Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Awards / Recognitions (0)

Meet the Team (1)

Jocy

Jocy Mathew

Job Title: home Manger

Joined: 2021

After moving to the UK from India to pursue my Master’s in Public Health, I transitioned into the health and social care sector. Prior to this, I was a registered pharmacist in India.


In 2021, I joined Lawnbrook as a Senior Carer and was promoted to Head of Care in February 2022. Most recently, in 2025, I was appointed Acting Manager.


My leadership style is centred on empowering my team and fostering a collaborative, supportive work environment. I am deeply committed to ensuring the consistent delivery of high-quality care to all residents. I am particularly passionate about building a strong team culture, helping staff work to the full extent of their skills and training, and continuously adapting to evolving models of care.


Outside of work, I am very family-oriented. I enjoy spending time with my family, managing my children’s busy schedules, and making the most of our days out together. I also have a strong interest in cooking, which I find both creative and relaxing.

Frequently Asked Questions about Lawnbrook Care Home

What types of Care is Lawnbrook Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Permanent Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Lawnbrook Care Home have?

There are 30 Single Rooms.

What are the Facilities & Services at Lawnbrook Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lawnbrook Care Home to the centre of Southampton?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lawnbrook Care Home to verify any information. View our terms and conditions. Lawnbrook Care Home has an Enhanced Service - more info.