Lawnbrook Care Home

15 Lawn Road, Portswood, Southampton SO17 2EX
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9.7 103 Reviews
  • Lawnbrook Care Home, Southampton
Lawnbrook Care Home, in Portswood, Southampton, is a purpose-built Residential care home with 30 beds which are all en suite. It has beds available for a variety of residential and dementia care requirements, for long and short term stays, having additional expertise to care for dementia sufferers.

The home is also an ideal facility for people who have physical disabilities, with spacious interiors and comfortable furnishings to ensure that mobility problems are made simpler - with occupancy for couples and friends also.

An open-plan interior makes for a pleasant social setting, with private meeting areas and even a small chapel area.

The team of Carers are committed to providing excellent care and maintain the residents' person-centred care plan.

Residents are encouraged to participate in activities and events and also indulge in delicious cooked meals.

The latest digital care planning system is used by care staff to prepare a person-centred care plan and record the care that residents receive.
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Care Provided by Lawnbrook Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1300
  • Self-Funded Residential Dementia Care: £900 – £1100
  • RESPITE Self-Funded Residential Care: £900 – £1100
  • RESPITE Self-Funded Residential Dementia Care: £900 – £1100

(These prices are only a guideline, please contact Lawnbrook Care Home to find out the exact price for your requirements.)

These prices are only a guideline, please contact Lawnbrook Care Home to find out the exact price for your requirements.

Contact Lawnbrook Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Lawnbrook Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Lawnbrook Care Home Ltd
  • Privately Owned

Person in Charge

  • Jocy Mathew (Acting Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (30)

Lawnbrook Care Home Reviews (103)

9.7

Lawnbrook Care Home has a Review Score of 9.7 (9.699) out of 10, based on 36 reviews in the last 2 years.
Over all time Lawnbrook Care Home has 103 reviews.

Overall Experience
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Date Published
  • 103
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Reviewer Connection to Lawnbrook Care Home
  • 41
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Total of 103, showing 1-20
Review from Peter H (Son of Resident) published on 4 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Lawnbrook have created a welcoming homely environment. They have managed to blend a professional approach with love and appreciation for their residents. My mum was very happy to be in the care home as she was a cheerful person and she found the friendly and smiling atmosphere easy to
be in. As mum's needs increased the staff were very attentive to the changes and were quick to adapt their care and let the family know what was happening. They repeatedly went above and beyond what might be expected to make sure my mother's care was the best it could be. There were many times, that we as a family, thought ourselves lucky that mum was in such a caring home. When the end came for mum the staff demonstrated how well they knew mum by small touches which were kind and personal. Mum was respected loved and appreciated for who she was.
We are very grateful to the staff at Lawnbrook for making mum's stay so joyful and fun as well as safe and caring.
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Review from Andy L (Friend of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Jocy and her staff continue to display care and attention to the residents. The home is always warm and clean. The staff are always willing to help with additional requests including special meals.
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Review from SJ E (Daughter of Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mummy has be resident for more than 4 years now and I have always found her care to be exceptional and carried out with dignity, and love from the staff. Feel blessed to have found a perfect care environment for my mummies end of life care. Most importantly my mummy is "happy".
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Review from Lauren M (Daughter of Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I come to visit my mum at least once a week, I really enjoy seeing my mum happy and smiling, all staff go above and beyond for everyone here. It's lovely place.
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Review from Sofia R (Granddaughter of Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience is that I can tell my grandad is getting well looked after the staff come across as very friendly and welcoming toward me and my family this care home are well at communicating with my grandad abouts what happening updating my mum, nan, uncle. All staff seem lovely.
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Review from C R (Daughter of Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience my dad is well look after the staff are very friendly and welcoming the manager as help with dad always keep me update the the dad and what happening and update a mental health I am happy with service as well my brother.
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Review from G D (Son of Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very helpful, polite and caring. Mums needs are cared for and her room is tidy/ clean, and she is well looked after.
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Review from Layla G (Daughter of Resident) published on 31 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to express my sincere gratitude to everyone at Lawn Brook Care Home for the exceptional care they provide for my mother, who is living with dementia. From the very beginning, the staff have shown genuine kindness, patience, and professionalism, which has given me great peace of mind.
I
visit my mother every week, mostly at weekends, and it is always reassuring to see how happy she is and how much she enjoys her life at the care home.
The level of support and attention she receives is outstanding, and it is clear that her comfort, dignity, and wellbeing are always a top priority. The staff are approachable, caring, and always willing to help, while the management team are supportive, well organised, and attentive to any concerns.
I am extremely happy with the care and support provided and feel confident knowing my mother is in such a safe, caring, and compassionate environment. I would highly recommend Lawn Brook Care Home to anyone seeking high-quality care for their loved
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Review from David T (Cousin of Resident) published on 22 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am unable to complete the questionnaire below because: - 1) I have no access to any room other than the general day room.
2) I am not preset at meal times and so I am not able to judge the quality of the meals.
3) I am not aware of any activities for the patients to improve their wellbeing.
4)
As I have no knowledge of the cost of residency I am unable to judge if it is good or abd 'value for money'. However the staff are very kind and patient and always in attendance.
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Review from M S (Son of Resident) published on 9 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent level of service from all the staff at Lawnbrook Care Home.
Great atmosphere whenever I visit with plentiful friendly staff.
My mother always comments on how much she enjoys her meals!
Reply from Jocy Mathew, Acting Manager at Lawnbrook Care HomeThank you so much, Martin, for the lovely feedback - it really motivates us.
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Review from S L (Daughter of Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lawnbrooke is a very good purpose built home which provides good care and kept clean. The home has a happy atmosphere with plenty of activities, and runs efficiently.
Food and snacks are cooked fresh and daily in the kitchen with a varied menu.
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Review from Mark M (Husband of Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would absolutely recommend this lovely care home.
My beloved wife is receiving the highest level of care, compassion and kindness by all the Lawnbrook staff - all under the guidance of an excellent manager. A GP, community nurse, podiatrist, occupational therapist and dentist are all available if
required as well.
Many many thanks from a very grateful husband.
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Review from R K (Daughter of Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are so kind + caring.
The location is a quiet road is so good.
It is easy to get to with plenty of parking on site. That helps a lot. My family member is settled + happy. She likes to people watch + enjoys the attention.
I think she was so bored at home.
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Review from J O (Sister of Resident) published on 5 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always friendly and helpful staff. My brother seems at home and comfortable.
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Review from B S (Resident) published on 26 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good staff helpful and polite.
I felt safe
Food excellent
Comfortable
Management good - efficient
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Review from Terry P (Brother of Resident) published on 22 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Pleasant experience every time we visit my brother looks contentious and happy. and the manager is lovely.
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Review from Gill D (Daughter of Resident) published on 22 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care mum receives is very good, her needs are met. The activities are varied and the staff are loving and attentive, the home is clean and smells lovely. Meals are varied and plentiful. Overall mum is well cared, clean, fed and watered in her words.
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Review from K R (Daughter of Resident) published on 5 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lawnbrook is perfect for my Mum.
She is very well cared for nothing is too much trouble.
The level of care is really high and mum always looks clean and tidy.
The staff are approachable and all really friendly. Also the food cooked is really good quality, plenty given.
I would highly recommend
this home.
The lady has just taken over as manager and she is brilliant at what she does.
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Review from Diana A (Daughter of Resident) published on 31 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is welcoming, but the staff awareness is sometimes lacking. They need to think, 'what does the resident want to watch? (If they are in the main lounge area, what can they do to engage the residents? They spend so much time on the phone, for a relative it does not look good.
My mums room we
picked downstairs as they were going to plant flowers in the flower boxes on her little patio. This has not happened which is sad.
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Review from B C (Friend of Resident) published on 31 July 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
Lack of activities, residents looking bored, and as one put it it's tedious in here.
Staff speaking to each other in their own language, perhaps they should remember the residents are keeping them in a job and paying their wages. Apart from the fact that they are displaying very bad manners.
My husband
is in a care home, they have activities morning and afternoon, also English is spoken in their presence at all times. I certainly wouldn't have left him in your establishment.
Reply from Jocy Mathew, Acting Manager at Lawnbrook Care HomeThank you for your feedback. I would like to clarify that there is no lack of activity at our facility. We offer a structured program with activities running from Monday to Friday every week. Additionally, we host special events twice a month on the first and last Thursdays, including a visit from our activity lady. An entertainer also visits once a month. While we encourage all residents to participate, we also respect their personal choices. Some residents may choose not to engage in certain activities during the afternoons, and we honor that. When a resident consistently opts out of activities, we document this in their care plan and notify their next of kin accordingly. Regarding the issue of native language, we have addressed this matter previously and are actively taking steps to ensure it is appropriately managed. If you have any concerns or observations, please feel free to speak with me directly. I'm always open to discussing how we can work together to improve.
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Current Review Score: 9.7 (9.699)

Overview of Review Score

The Review Score of 9.7 (9.699) out of 10 for Lawnbrook Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 36 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.699 for Lawnbrook Care Home is calculated as follows: ( (324 Excellents x 5) + (83 Goods x 4) + (10 Satisfactorys x 3) + (7 Poors x 2) + (1 Very Poors x 1) ) ÷ 425 Ratings = 4.699
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lawnbrook Care Home is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 35 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Feb 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Jocy

Jocy Mathew

Job Title: home Manger Joined: 2021

After moving to the UK from India to pursue my Master’s in Public Health, I transitioned into the health and social care sector. Prior to this, I was a registered pharmacist in India.


In 2021, I joined Lawnbrook as a Senior Carer and was promoted to Head of Care in February 2022. Most recently, in 2025, I was appointed Acting Manager.


My leadership style is centred on empowering my team and fostering a collaborative, supportive work environment. I am deeply committed to ensuring the consistent delivery of high-quality care to all residents. I am particularly passionate about building a strong team culture, helping staff work to the full extent of their skills and training, and continuously adapting to evolving models of care.


Outside of work, I am very family-oriented. I enjoy spending time with my family, managing my children’s busy schedules, and making the most of our days out together. I also have a strong interest in cooking, which I find both creative and relaxing.

Frequently Asked Questions about Lawnbrook Care Home

What types of Care is Lawnbrook Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Lawnbrook Care Home have?

There are 30 Single Rooms.

What are the Facilities & Services at Lawnbrook Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lawnbrook Care Home to the centre of Southampton?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lawnbrook Care Home to verify any information. View our terms and conditions. Lawnbrook Care Home has an Enhanced Service - more info.