Lawnbrook Care Home

15 Lawn Road, Portswood, Southampton SO17 2EX
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9.8 96 Reviews
  • Lawnbrook Care Home, Southampton
Lawnbrook Care Home, in Portswood, Southampton, is a purpose-built Residential care home with 30 beds which are all en suite. It has beds available for a variety of residential and dementia care requirements, for long and short term stays, having additional expertise to care for dementia sufferers.

The home is also an ideal facility for people who have physical disabilities, with spacious interiors and comfortable furnishings to ensure that mobility problems are made simpler - with occupancy for couples and friends also.

An open-plan interior makes for a pleasant social setting, with private meeting areas and even a small chapel area.

The team of Carers are committed to providing excellent care and maintain the residents' person-centred care plan.

Residents are encouraged to participate in activities and events and also indulge in delicious cooked meals.

The latest digital care planning system is used by care staff to prepare a person-centred care plan and record the care that residents receive.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1300
  • Self-Funded Residential Dementia Care: £900 – £1100
  • RESPITE Self-Funded Residential Care: £900 – £1100
  • RESPITE Self-Funded Residential Dementia Care: £900 – £1100

(These prices are only a guideline, please contact Lawnbrook Care Home to find out the exact price for your requirements.)

These prices are only a guideline, please contact Lawnbrook Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Lawnbrook Care Home Ltd

Person in charge

  • Jocy Mathew (Acting Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (30)

Lawnbrook Care Home Reviews (96)

9.8

Lawnbrook Care Home has a Review Score of 9.8 (9.774) out of 10, based on 31 reviews in the last 2 years.
Over all time Lawnbrook Care Home has 96 reviews.

Overall Experience
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Date Published
  • 96
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Reviewer Connection to Lawnbrook Care Home
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Total of 96, showing 61-80
Review from M C (Son of Resident) published on 8 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring/helpful staff.
All areas clean and tidy.
All residents appear content, well fed with clean clothes daily.
Individual room well appointed and of good size. Toilet/washing room spotlessly clean.
Plentiful refreshments between meals.
Quality entertainment provided.
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Review from L T (Daughter-in-law of Resident) published on 23 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Lawnwood treat all the residents as if they are family, extremely caring and attentive at all times. Residents always come first. I recently attended a 'Summer Fayre' at the home and all staff were exceptional and the organiser was amazing. Enjoyed by residents and relatives alike. I can't
praise the staff at Lawnbrook enough. JUST BRILLIANT!!
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Review from Satnam D (Son of Resident) published on 21 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the level of service which Lawnbrook provides. The staff and the management are doing a brilliant job here. Since my mother has been here I have noticed a big improvement in her health.
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Review from C T (Daughter of Resident) published on 27 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are kind, warm and friendly and prepared to go the extra mile to be helpful. They made my father feel loved and secure.
I could not have wished for more for him and I was always made to feel welcome. A delightful experience to lighten a sad time.
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Review from S D (Daughter of Resident) published on 27 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my dad has moved to Lawnbrook Care Home, he is able to get back to a daily routine, with the support and help from the staff.
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Review from Janet T (Daughter of Resident) published on 27 June 2018 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
The care is deteriorating and the catering is poor. My mother complained that it was yesterday's leftovers and it certainly looked like it.
The home did not inform me when my mother was taken into hospital and subsequently died.
There was no letter of condolence and no one attended the funeral. I
was actively looking for another care home at this time.
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Review from Andy S (Son of Resident) published on 26 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is very happy with the care and support she is getting and enjoys the food. We have been pleased with the way she is being looked after and the quality of interactions with the staff.
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Review from S S (Sister of Resident) published on 10 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very friendly and caring team of carers.
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Review from Patricia K (Friend of Resident) published on 10 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When visiting we are always cordially welcomed, offered a drink etc. Very pleasant, clean home.
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Review from Michael D (Son-in-law of Resident) published on 10 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lawnbrook is a very caring establishment. The staff are conscientious, hard working and exhibit true empathy with the residents. The atmosphere is one of peace and calm and the food is good. What more can one ask for?
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Review from Marianna D (Daughter of Resident) published on 10 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was referred to Lawnbrook Care Home for emergency respite care in mid-February via Social Services and has been here since then as Mum lost Dad on the 11th March and is now a widower. I cannot praise the staff enough for their genuine care and support to Mum.


Overall the care home offers

most of what Mum needs. We feel confident about her care here to date.
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Review from Brian C (Son of Resident) published on 10 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum seems very relaxed and well looked after here. Since she has been there she has come out of her shell and mixes with the other residents.
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Review from R S (Son of Resident) published on 10 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A comfortable place, not too big, not too small. Very attentive staff.
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Review from P T (Wife of Resident) published on 27 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is a friendly care home. I have been made very welcome and made tea and biscuits.
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Review from Veronica W (Daughter-in-law of Resident) published on 23 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law is very happy here she is very well looked after. The staff are really nice friendly and helpful. There are lots of activities for the residents too which is important. They really enjoy the entertainment and so do I.
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Review from Peter W (Son of Resident) published on 23 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring staff are always happy to help. Clean with good food. Regular activities and entertainment.
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Review from Margaret P (Sister-in-law of Resident) published on 17 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit my sister-in-law with my husband since she has been there (transferred in August 2017) she has got used to the change for her, this did take some time, We have found the staff helpful and caring. She says she wants for nothing and is happy with her room and all the amenities there. We both feel
grateful that she is well looked after and care for. We mostly visit of an afternoon and always given a nice cup of tea and biscuits and cake.
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Review from Rita C (Niece of Resident) published on 17 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since the first half of the year, Lawnbrook Care Home appears to have made considerable improvements - in care generally and in appearance and amenities. I understand new owners are continuing this process.
My aunt, aged 93, has settled in after a difficult start and now is much happier. The staff
seem kind and caring and personally, I am much happier about her residence in the home.
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Review from Bryan W (Son of Resident) published on 5 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have always found on our weekly visits to my mother that she is content and comfortable, she is always clean in herself and her clothes are kept clean and tidy. There are always staff about in the day room/dining room and they are always alert and aware of residents needs.
Mum's room is smart, airy
and very clean.
We are kept informed of Mum's health and needs as they arise.
Each time we visit we are always offered tea, coffee and biscuits.
We are pleased to see a reasonable program of entertainment to keep residents alert and involved.
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Review from Sally N (Niece of Resident) published on 30 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good care and attention is given to my uncle.
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Current Review Score: 9.8 (9.774)

Overview of Review Score

The Review Score of 9.8 (9.774) out of 10 for Lawnbrook Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.774 for Lawnbrook Care Home is calculated as follows: ( (305 Excellents x 5) + (50 Goods x 4) + (4 Satisfactorys x 3) + (7 Poors x 2) + (1 Very Poors x 1) ) ÷ 367 Ratings = 4.774
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lawnbrook Care Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 30 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Feb 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Jocy

Jocy Mathew

Job Title: home Manger Joined: 2021

After moving to the UK from India to pursue my Master’s in Public Health, I transitioned into the health and social care sector. Prior to this, I was a registered pharmacist in India.


In 2021, I joined Lawnbrook as a Senior Carer and was promoted to Head of Care in February 2022. Most recently, in 2025, I was appointed Acting Manager.


My leadership style is centred on empowering my team and fostering a collaborative, supportive work environment. I am deeply committed to ensuring the consistent delivery of high-quality care to all residents. I am particularly passionate about building a strong team culture, helping staff work to the full extent of their skills and training, and continuously adapting to evolving models of care.


Outside of work, I am very family-oriented. I enjoy spending time with my family, managing my children’s busy schedules, and making the most of our days out together. I also have a strong interest in cooking, which I find both creative and relaxing.

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