Lawnbrook Care Home

15 Lawn Road, Portswood, Southampton SO17 2EX
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9.7 88 Reviews
  • Lawnbrook Care Home, Southampton
Lawnbrook Care Home, in Portswood, Southampton, is a purpose-built Residential care home with 30 beds which are all en suite. It has beds available for a variety of residential and dementia care requirements, for long and short term stays, having additional expertise to care for dementia sufferers.

The home is also an ideal facility for people who have physical disabilities, with spacious interiors and comfortable furnishings to ensure that mobility problems are made simpler - with occupancy for couples and friends also.

An open-plan interior makes for a pleasant social setting, with private meeting areas and even a small chapel area.

The team of Carers are committed to providing excellent care and maintain the residents' person-centred care plan.

Residents are encouraged to participate in activities and events and also indulge in delicious cooked meals.

The latest digital care planning system is used by care staff to prepare a person-centred care plan and record the care that residents receive.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • COPD/Pulmonary Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £900 – £1100
  • Self-Funded Residential Dementia Care: £900 – £1100
  • RESPITE Self-Funded Residential Care: £900 – £1100
  • RESPITE Self-Funded Residential Dementia Care: £900 – £1100

(These prices are only a guideline, please contact Lawnbrook Care Home to find out the exact price for your requirements.)

These prices are only a guideline, please contact Lawnbrook Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Lawnbrook Care Home Ltd

Person in charge

  • Jocy Mathew (Acting Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (30)

Lawnbrook Care Home Reviews (88)

Total of 88, showing 61-80
9.7

Lawnbrook Care Home has a Review Score of 9.7 (9.733) out of 10, based on 23 reviews in the last 2 years. Over all time Lawnbrook Care Home has 88 reviews.

Overall Experience

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  • 27
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Date Published

88
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19
23
65

Review from Patricia K (Friend of Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When visiting we are always cordially welcomed, offered a drink etc. Very pleasant, clean home.

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Review from Michael D (Son-in-law of Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lawnbrook is a very caring establishment. The staff are conscientious, hard working and exhibit true empathy with the residents. The atmosphere is one of peace and calm and the food is good. What more can one ask for?

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Review from Marianna D (Daughter of Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was referred to Lawnbrook Care Home for emergency respite care in mid-February via Social Services and has been here since then as Mum lost Dad on the 11th March and is now a widower. I cannot praise the staff enough for their genuine care and support to Mum.


Overall the care home offers

most of what Mum needs. We feel confident about her care here to date.

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Review from Brian C (Son of Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum seems very relaxed and well looked after here. Since she has been there she has come out of her shell and mixes with the other residents.

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Review from R S (Son of Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A comfortable place, not too big, not too small. Very attentive staff.

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Review from P T (Wife of Resident) published on 27 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a friendly care home. I have been made very welcome and made tea and biscuits.

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Review from Veronica W (Daughter-in-law of Resident) published on 23 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is very happy here she is very well looked after. The staff are really nice friendly and helpful. There are lots of activities for the residents too which is important. They really enjoy the entertainment and so do I.

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Review from Peter W (Son of Resident) published on 23 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring staff are always happy to help. Clean with good food. Regular activities and entertainment.

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Review from Margaret P (Sister-in-law of Resident) published on 17 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit my sister-in-law with my husband since she has been there (transferred in August 2017) she has got used to the change for her, this did take some time, We have found the staff helpful and caring. She says she wants for nothing and is happy with her room and all the amenities there. We both feel
grateful that she is well looked after and care for. We mostly visit of an afternoon and always given a nice cup of tea and biscuits and cake.

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Review from Rita C (Niece of Resident) published on 17 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since the first half of the year, Lawnbrook Care Home appears to have made considerable improvements - in care generally and in appearance and amenities. I understand new owners are continuing this process.
My aunt, aged 93, has settled in after a difficult start and now is much happier. The staff
seem kind and caring and personally, I am much happier about her residence in the home.

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Review from Bryan W (Son of Resident) published on 5 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have always found on our weekly visits to my mother that she is content and comfortable, she is always clean in herself and her clothes are kept clean and tidy. There are always staff about in the day room/dining room and they are always alert and aware of residents needs.
Mum's room is smart, airy
and very clean.
We are kept informed of Mum's health and needs as they arise.
Each time we visit we are always offered tea, coffee and biscuits.
We are pleased to see a reasonable program of entertainment to keep residents alert and involved.

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Review from Sally N (Niece of Resident) published on 30 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good care and attention is given to my uncle.

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Review from Suzanne G (Daughter of Resident) published on 17 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been a resident at Lawnbrook Care Home for around a year now and has settled in really well. She is very happy and looks very well looked after and she says how lovely the staff are. She has just celebrated her 100th birthday and the home, along with the family, put on a party to celebrate.

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Review from June D (Friend of Resident) published on 10 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A dear friend of many years standing has now resided in your home for many months. She is so happy and content and has nothing but praise for the staff and her care. She wants to be there until the end of her days. When visiting, we have had nothing but courtesy, warmth and helpfulness. Nothing is too
much trouble. We would recommend your care home without hesitation.

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Review from Penny J (Daughter of Resident) published on 26 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother always looks well cared for and happy. The staff are always friendly and helpful. The other residents all seem happy in their environment. I have no complaints about my mother's welfare or about the care home.

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Review from Carolyn V (Daughter-in-law of Resident) published on 26 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of care is exceptional. The first priority of the staff is always the residents.

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Review from Jane D (Friend of Resident) published on 1 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It was the resident's birthday and the staff had gone to great lengths to make sure he had a happy day.


The staff seemed very caring and responsive to the needs of all the residents.


The building was newly decorated with the use of primary colours in the furnishings which made the ambience bright

and uplifting.

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Review from J F (Daughter of Resident) published on 29 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled well and has made friends. We always find the staff very friendly and helpful. They are always kind and caring with my mum and the other residents.

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Review from W W (Daughter of Resident) published on 17 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is very happy, lots of activities and entertainment scheduled on a regular basis including a hairdresser and podiatry.
Staff are very friendly.

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Review from Viv L (Daughter of Resident) published on 26 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I did a review last year and all my comments are the same. Now my dad has been in Lawnbrook longer my views have grown with more fondness of the place. The staff work so very hard and nothing is ever too much trouble. We have just had a wonderful Easter party which was just lovely. So many families
came, again the staff worked so hard and made the best day for everyone. Thank you everyone.

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Current Review Score: 9.7 (9.733)

Overview of Review Score

The Review Score of 9.7 (9.733) out of 10 for Lawnbrook Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.733 for Lawnbrook Care Home is calculated as follows: ( (221 Excellents x 5) + (40 Goods x 4) + (4 Satisfactorys x 3) + (7 Poors x 2) + (1 Very Poors x 1) ) ÷ 273 Ratings = 4.733

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lawnbrook Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Meet the Team (1)

Jocy

Jocy Mathew

Job Title: home Manger

Joined: 2021

After moving to the UK from India to pursue my Master’s in Public Health, I transitioned into the health and social care sector. Prior to this, I was a registered pharmacist in India.


In 2021, I joined Lawnbrook as a Senior Carer and was promoted to Head of Care in February 2022. Most recently, in 2025, I was appointed Acting Manager.


My leadership style is centred on empowering my team and fostering a collaborative, supportive work environment. I am deeply committed to ensuring the consistent delivery of high-quality care to all residents. I am particularly passionate about building a strong team culture, helping staff work to the full extent of their skills and training, and continuously adapting to evolving models of care.


Outside of work, I am very family-oriented. I enjoy spending time with my family, managing my children’s busy schedules, and making the most of our days out together. I also have a strong interest in cooking, which I find both creative and relaxing.

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