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Lawnbrook Care Home

15 Lawn Road, Portswood, Southampton, Hampshire SO17 2EX
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Lawnbrook Care Home, Southampton
Lawnbrook Care Home, Southampton
Lawnbrook Care Home, Southampton

Lawnbrook Care Home, in Portswood, Southampton, is a purpose-built Residential care home with 30 beds which are all en suite. It has beds available for a variety of residential and dementia care requirements, for long and short term stays, having additional expertise to care for dementia sufferers.

The home is also an ideal facility for people who have physical disabilities, with spacious interiors and comfortable furnishings to ensure that mobility problems...  

Care Provided by Lawnbrook Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,100 - £1,300£900 - £1,100
Residential Dementia Care£900 - £1,100£900 - £1,100

(These prices are only a guideline, please contact Lawnbrook Care Home to find out the exact price for your requirements.)

Contact Lawnbrook Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Lawnbrook Care Home Ltd
  • Private Owned

Person in charge

  • Jocy Mathew (Acting Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (30)

Lawnbrook Care Home Reviews (104)

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9.7

Lawnbrook Care Home has a Review Score of 9.7 (9.690) out of 10, based on 35 reviews in the last 2 years. Over all time Lawnbrook Care Home has 104 reviews.

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Showing 104 reviews matching selected criteria
Review from Diana A (Daughter of Resident) published on 31 July 2025 Submitted via Postal Card
Overall Experience
The home is welcoming, but the staff awareness is sometimes lacking. They need to think, 'what does the resident want to watch? (If they are in the main lounge area, what can they do to engage the residents? They spend so much time on the phone, for a relative it does not look good.

My mums room we picked downstairs as they were going to plant flowers in the flower boxes on her little patio. This has not happened which is sad.

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Review from B C (Friend of Resident) published on 31 July 2025 Submitted via Website
Overall Experience
Lack of activities, residents looking bored, and as one put it it's tedious in here.
Staff speaking to each other in their own language, perhaps they should remember the residents are keeping them in a job and paying their wages. Apart from the fact that they are displaying very bad manners.

My husband is in a care home, they have activities morning and afternoon, also English is spoken in their presence at all times. I certainly wouldn't have left him in your establishment.

Reply from Jocy Mathew, Acting Manager at Lawnbrook Care Home

Thank you for your feedback. I would like to clarify that there is no lack of activity at our facility. We offer a structured program with activities running from Monday to Friday every week. Additionally, we host special events twice a month on the first and last Thursdays, including a visit from...  

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Review from C B (Resident / Service User) published on 28 January 2025 Submitted via Postal Card
Overall Experience

Calm and comfortable.

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Review from G B (Resident / Service User) published on 24 January 2025 Submitted via Postal Card
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Good care, food, service.

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Review from P H (Resident / Service User) published on 22 January 2025 Submitted via Postal Card
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Good.

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Review from C C (Daughter of Resident) published on 13 January 2025 Submitted via Website
Overall Experience

Lawnbrook holds a truly warm place in my heart. They looked after my mum for her final 3 years with such love, compassion, humour and respect that I think they really felt like family to her. Her dementia meant she wasn't able to communicate in English much anymore, but some of the staff had the same nationality and understood her culture and language - a list of her common phrases was distributed so all staff knew what she was saying, and one staff member even asked me if they could bring in some food from home to see if my mum remembers it. Lawnbrook really does have the individual residents' best interests at heart. It's such a clean and light environment with plenty of activities. They always mark birthdays and festivals and they were quick to communicate with me and the GP when required. Everyone was always so welcoming. When bringing mum back after her walks she always greeted all the staff so happily that I could walk away knowing my mum was safe and in very good hands.

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Review from J P (Daughter of Resident) published on 8 January 2025 Submitted via Website
Overall Experience

My father is here and at end of life suffering with dementia. It is a very difficult time but the staff and nurses in particular have been amazing, compassionate and so understanding. They do an amazing job and I am very grateful.

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Review from Peter H (Son of Resident) published on 23 December 2024 Submitted via Website
Overall Experience

The staff at Lawnbrook Care Home have made my mother feel safe, cared for and at home. They have always been attentive and professional when she has needed help but also warm and friendly when she wanted companionship. We feel lucky that Mum is under their care.

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Review from Anthony h (Son of Resident) published on 23 December 2024 Submitted via Website
Overall Experience

My mother was cared for by the excellent and caring staff at Lawnbrook Care Home. They were always informative about my mother's health and care. Mum was very happy with the staff and from arriving on her first day in 2021, she was made to feel at home and quickly settled in. On my first impression when choosing Lawnbrook as my mum's residency, I found the staff to be very welcoming. The home itself is brightly decorated, making it feel like a nice place to be. I highly recommend Lawnbrook and the amazing staff to anyone who has the extremely difficult decision to make, having to place a loved one in a care home. Many thanks for caring for my mother to all the staff there.

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Review from Sandra P (Wife of Resident) published on 23 December 2024 Submitted via Website
Overall Experience
My husband has dementia and has been living in Lawnbrook Care Home for over a year. The staff there are always kind, caring, cheerful and patient and welcoming to visitors. The food looks home-cooked and inviting. All residents have access to other services, like chiropody or GP and I am always kept informed of any changes. My husband tells me he is happy there, even though he'd rather be home.

I have no hesitation recommending Lawnbrook to anyone seeking a care home for their loved one and would like to thank all staff who work hard to make residents feel happy, settled and comfortable.

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Review from Janice A (Daughter of Resident) published on 23 December 2024 Submitted via Website
Overall Experience

It is a friendly care home, the staff are helpful and caring, showing kindness and privacy to the service users. My 100-year-old mother seems to be settling in well after the shock of leaving the hospital and going straight to a care home.

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Review from M L (Wife of Resident) published on 10 December 2024 Submitted via Postal Card
Overall Experience

Following a two-week stay in hospital he was transferred to Lawnbrook at our request to enable him to recover and improve his mobility. The staff were all very welcoming, caring, helpful and efficient. During his four-week stay, all aspects of his health were assessed by a GP, community nurse, occupational therapist, community mental health doctor and optician. His general health and mobility under their care improved sufficiently to enable him to return to his home to live.

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Review from S W (Daughter of Resident) published on 30 October 2024 Submitted via Postal Card
Overall Experience
Mum was treated with dignity and respect by the staff at the care home. They were kind and gentle, which gave us comfort as a family. The staff often spoke to Mum in Punjabi or Hindi which was lovely to hear and see.

The care home facilitated Mum's passing to be as comforting as possible. We as a family appreciate the space, care, and respect we were shown. It has made a huge difference. The team at the care home provides excellent care.

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Review from B H (Son of Resident) published on 30 October 2024 Submitted via Postal Card
Overall Experience
I can't express my heartfelt gratitude for the exceptional care my Mum receives at Lawnbrook Care Home. Due to her dementia, she needed a supportive environment and from the very start, the staff were incredibly kind, respectful, and attentive to her needs. Mum thrived in the communal setting, with the ethos of bringing the residents together made a significant difference. The small lounges at Lawnbrook provide lovely spaces for family celebrations, which meant a lot to us.
Even during her setbacks with health the staff encouraged her independence and made sure she was comfortable in the main lounge.

In her final weeks, the staff provided her with love and respect and they were so supportive of the family, and supplied plenty of tea and biscuits! I cannot praise them enough.

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Review from Caroline A (Daughter of Resident) published on 4 September 2024 Submitted via Website
Overall Experience
Excellent care, knowledgeable and professional staff. Very good communication relating to any issue, proactive in organising outside care (dentist, district nurse, GP).
The staff at Lawnbrook made such an effort to make my Mum comfortable, she really did not want to go into a care home and combined with advanced Alzheimer's her behaviours were challenging. The staff were so patient, understanding and caring, so my mum settled.
The home itself is always clean, bright and wholesome. There are lots of activities planned daily for the residents, birthdays celebrated and there's a real effort to provide a home-from-home environment.
Visiting is always easy and requirements are accommodated at short notice.

The excellent food is also worth mentioning, all home cooked together with snacks and tea served. I can't praise this home, all the staff and especially the manager, enough. They have been so supportive and understanding towards me and my mum during a very challenging time.

Reply from Mimi Ernesto, Manager at Lawnbrook Care Home

We wholeheartedly want to thank you, Mum and your family for your immense support and trust in our service.

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Review from Janet W (Daughter of Resident) published on 9 April 2024 Submitted via Postal Card
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Very polite and helpful staff. Friendly and welcoming. Staff listen to residents and help where needed. Well organised and homely.

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Review from J M (Daughter of Resident) published on 4 March 2024 Submitted via Postal Card
Overall Experience
Staff all very friendly to visitors and residents. Managers excellent. Always make a point of updating us on Dad's health and well-being as soon as we arrive. Have been very proactive in sorting out appointments and taking action on health issues with GP and team. Managers have also kept me informed of any issues by telephone in a timely fashion. Chef is very good, offering a wide selection of homemade foods with a varied menu along with traditional home cooking.

We as a family are extremely grateful to the whole team for their understanding and care.

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Review from A M (Daughter-in-law of Resident) published on 15 November 2023 Submitted via Postal Card
Overall Experience

When I came to view the care home I was impressed but now having a family member here I am delighted to have made the right choice. Most importantly the staff are wonderful, helpful, professional and courteous. Rooms are clean and able to make them homely for the resident. The activities are good and enjoyable. I have had great feedback from my mother-in-law, especially about how great the staff are.

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Review from Surinder H (Son of Resident) published on 13 November 2023 Submitted via Postal Card
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Fantastic care for my mother. She is well looked after and cared for. Medication is given routinely and her health and wellbeing have improved immensely. Mum enjoys the food.

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Review from L M (Daughter of Resident) published on 27 March 2023 Submitted via Postal Card
Overall Experience

My mum is very pleased with the care she is provided. Mother does not speak English so there is a language barrier. However, the staff went above and beyond to ensure my mother's needs are fully met and her wishes are included as much as possible. The food is amazing and my mother's rooms, as well as her personal care, are maintained at a high standard. Thank you for your care, compassion and inclusiveness.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 January 2026
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Accreditations

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Meet the Team (1)

Jocy Mathew
Jocy MathewJob Title:home MangerJoined: 2021

After moving to the UK from India to pursue my Master’s in Public Health, I transitioned into the health and social care sector. Prior to this, I was a registered pharmacist in India.

In 2021, I joined Lawnbrook as a Senior Carer and was promoted to Head of Care in February 2022. Most recently, in 2025, I was appointed Acting Manager.

My leadership style is centred on empowering my team and fostering a collaborative, supportive work environment. I am deeply committed to ensuring the consistent delivery of high-quality care to all residents. I am particularly passionate about building a strong team culture, helping staff work to the full extent of their skills and training, and continuously adapting to evolving models of care.

Outside of work, I am very family-oriented. I enjoy spending time with my family, managing my children’s busy schedules, and making the most of our days out together. I also have a strong interest in cooking, which I find both creative and relaxing.

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