Latest Reviews for Greenbanks
10 October 2025
A lovely care home. 10/10. Very nice surroundings.
10 October 2025
Greenbanks were all very welcoming on arrival, settled in easily. We had no worries leaving mum for her respite break. Place was well staffed and all seemed genuinely caring towards people in their care. Thank you.
15 September 2025
My dad was admitted to Greenbanks on 15th August, as a resident in respite care, whilst my mother who was his main carer had an operation. He has dementia amongst other ailments and is physically disabled, so requires a lot of care. From the moment he was admitted, the care and empathy for dad's condition and our family's emotional journey to placing him in a care home, has been exemplary. It is now the 30th August and I can honestly say that every single member of staff my family and I have encountered, have been professional, accommodating and on every occasion put us at ease. They always greet us with a smile and no reasonable request is too much for them. I cannot praise this home enough. Clearly the management staff know and understand the quality of care that meets the needs of their residents. It is a bright, clean, homely and welcoming environment. Thank you all but in particular one member of staff for his constant kindness and care.
30 July 2025
My Mum was a resident at Greenbanks from April-June 2025. Owing to Mum's Alzheimer's, additional care that we could not provide following an operation was needed. Never having used a care home before, we were very concerned about where to place Mum, but the staff at Greenbanks were so professional and sympathetic from the outset that any worries were immediately alleviated for us as a family. The care given by frontline staff was exemplary and the administrative side of things was dealt with very professionally. We always felt able to ask questions, and staff at all levels responded in an open and honest manner that served to reassure us. Activities and events at Greenbanks were consistent and enjoyable, and by involving families as well as residents, a sense of community in the home was created. Mum unfortunately passed away in June when her Alzheimer's went into its advanced stage, but we gained great solace from the dignified end of life care Mum received. Thank you everyone.
01 July 2025
I was a respite patient on the 2nd floor room 54. All of the staff there were hard-working and efficient, caring and patient, and went out of their way to help in any way they could. Very, very clean and surprising quiet for a care home. As most of the residents are memory care, it was difficult to interact with them... But the staff more than made up for it. The food was delicious. The garden is beautiful and restful... as is the entire facility. I wish there had been more activities, but the activity coordinator was on vacation during my stay, so that is understandable... and the BBQ was fabulous!
02 June 2025
I was worried about moving my mum into a care home, but Greenbanks Care Home is so nice and the staff are looking after my mum very well. She is settled and happy here. I am so grateful for everyone involved. This has given me such a relief. Thank you everyone.
06 March 2025
We are so happy with the care that Mum is receiving. Greenbanks has a warm feeling about it. The staff are amazing. I can highly recommend this care home.
19 February 2025
From the initial contact I made to the care home, the staff have been fantastic at communication. They have ensured as a team to make Mum feel very comfortable. Mum has settled in very well and it's the most relaxed we have seen her in a long time. Much appreciation to all of you!
17 January 2025
Greenbanks staff cared for my mother very well for the seven years she was there and considered it her home.
11 December 2024
Very good care by all the staff. Good food. Mum was looked after well and she was treated very well.
11 December 2024
As this was my mother's first care home my concern was her settling. I didn't have to worry. I met the managers to discuss requirements and all the home can offer. The fantastic are excellent and she has settled straight away. In addition, the activities are superb.
27 November 2024
My mother-in-law was discharged to Greenbanks from a long 6-week stay in hospital and had lost many of her skills, was not walking or even sitting up properly. She has been attending the daycare centre joined to Greebanks for two years. The staff from the day centre knew my mother-in-law really well and worked in partnership with Greenbanks staff to help in her rehabilitation. She is now walking with her frame and engaging well with all the staff and residents. As a family, we cannot thank everyone enough and would like to say an extra special big thank you to the manager of Victoria Day Center who was so dedicated to helping my mother-in-law's rehabilitation. All staff have been very kind and caring and offer a high standard of care and we have been made very welcome as a family being able to visit whenever we want.
18 October 2024
My mum really enjoyed her three week stay at Greenbanks. The staff were very good and understanding. She was very upset to leave. I really recommend the home.
15 October 2024
Greenbanks is the most amazing care home for my father. They can help with all his needs. All the staff and management are so kind and friendly.
02 October 2024
When I had the painful decision to make to put my wife into permanent residential care, I visited a number of homes in the local area. The fundamental criteria was that my wife had to be content, cared for and safe. All homes should achieve this next is the environment, not clinical. A homely feel, good sized bedrooms which can be furnished to make it welcoming for the residents, good open space, and gardens to let residents enjoy. Finally, any care home is basically bricks, mortar, and furnishings, it is the staff that make it a good care home. Greenbank has it all.
02 October 2024
My father was admitted for respite care and now is being transferred for long-term care to Greenbanks. He is very pleased with his care. The staff and management are helpful, caring and sympathetic. Well done to the whole team.
03 September 2024
The bedrooms are always tidy and the bathroom clean. The staff are very friendly and approachable. Any problems are soon dealt with. At Greenbanks the facilities are very good and as a visitor, the lounge and garden area are very pleasant areas to meet and visit the residents. I feel confident that my husband is being well looked after. Having to admit that I couldn't cope any more was a hard decision.
14 August 2024
The staff are very friendly and approachable. They know and understand my mum's needs, moods and routines. This certainly helps with her care and is treated with respect and dignity. I have no concerns with her own personal cleanliness, as well as her room and the overall facilities of the care home. I am impressed with how the staff are able to encourage Mum to eat as this has always been a struggle for her in later years. She also enjoys the activities, especially the music.
07 August 2024
My sister is a resident of Greenbanks. It is situated in lovely quiet grounds. The residents can sit out or just walk around the lovely garden. The rooms are all newly decorated and exceptionally clean. There is always something to occupy them whether it's singing, crafts or going out for a little trip to a garden centre or park. The residents are all treated with empathy and dignity. The staff keep me well-informed on every aspect of my sister's care. They have had some big changes in Manager and Unit Manager and you can tell the difference. The staff are very happy and jovial and work well together and work as one with the very able Unit Manager. I would recommend this care home wholeheartedly I don't think I could look after my sister any better than they do. Thank you to you all.
24 July 2024
My relative is well cared for, well dressed, clean. They know his likes and dislikes. Communication is very good, we are kept updated if there are any issues. He seems very happy and content.
Latest Reviews for Greenbanks
10 October 2025
A lovely care home. 10/10. Very nice surroundings.
10 October 2025
Greenbanks were all very welcoming on arrival, settled in easily. We had no worries leaving mum for her respite break. Place was well staffed and all seemed genuinely caring towards people in their care. Thank you.
15 September 2025
My dad was admitted to Greenbanks on 15th August, as a resident in respite care, whilst my mother who was his main carer had an operation. He has dementia amongst other ailments and is physically disabled, so requires a lot of care. From the moment he was admitted, the care and empathy for dad's condition and our family's emotional journey to placing him in a care home, has been exemplary. It is now the 30th August and I can honestly say that every single member of staff my family and I have encountered, have been professional, accommodating and on every occasion put us at ease. They always greet us with a smile and no reasonable request is too much for them. I cannot praise this home enough. Clearly the management staff know and understand the quality of care that meets the needs of their residents. It is a bright, clean, homely and welcoming environment. Thank you all but in particular one member of staff for his constant kindness and care.
30 July 2025
My Mum was a resident at Greenbanks from April-June 2025. Owing to Mum's Alzheimer's, additional care that we could not provide following an operation was needed. Never having used a care home before, we were very concerned about where to place Mum, but the staff at Greenbanks were so professional and sympathetic from the outset that any worries were immediately alleviated for us as a family. The care given by frontline staff was exemplary and the administrative side of things was dealt with very professionally. We always felt able to ask questions, and staff at all levels responded in an open and honest manner that served to reassure us. Activities and events at Greenbanks were consistent and enjoyable, and by involving families as well as residents, a sense of community in the home was created. Mum unfortunately passed away in June when her Alzheimer's went into its advanced stage, but we gained great solace from the dignified end of life care Mum received. Thank you everyone.
01 July 2025
I was a respite patient on the 2nd floor room 54. All of the staff there were hard-working and efficient, caring and patient, and went out of their way to help in any way they could. Very, very clean and surprising quiet for a care home. As most of the residents are memory care, it was difficult to interact with them... But the staff more than made up for it. The food was delicious. The garden is beautiful and restful... as is the entire facility. I wish there had been more activities, but the activity coordinator was on vacation during my stay, so that is understandable... and the BBQ was fabulous!
02 June 2025
I was worried about moving my mum into a care home, but Greenbanks Care Home is so nice and the staff are looking after my mum very well. She is settled and happy here. I am so grateful for everyone involved. This has given me such a relief. Thank you everyone.
06 March 2025
We are so happy with the care that Mum is receiving. Greenbanks has a warm feeling about it. The staff are amazing. I can highly recommend this care home.
19 February 2025
From the initial contact I made to the care home, the staff have been fantastic at communication. They have ensured as a team to make Mum feel very comfortable. Mum has settled in very well and it's the most relaxed we have seen her in a long time. Much appreciation to all of you!
17 January 2025
Greenbanks staff cared for my mother very well for the seven years she was there and considered it her home.
11 December 2024
Very good care by all the staff. Good food. Mum was looked after well and she was treated very well.
11 December 2024
As this was my mother's first care home my concern was her settling. I didn't have to worry. I met the managers to discuss requirements and all the home can offer. The fantastic are excellent and she has settled straight away. In addition, the activities are superb.
27 November 2024
My mother-in-law was discharged to Greenbanks from a long 6-week stay in hospital and had lost many of her skills, was not walking or even sitting up properly. She has been attending the daycare centre joined to Greebanks for two years. The staff from the day centre knew my mother-in-law really well and worked in partnership with Greenbanks staff to help in her rehabilitation. She is now walking with her frame and engaging well with all the staff and residents. As a family, we cannot thank everyone enough and would like to say an extra special big thank you to the manager of Victoria Day Center who was so dedicated to helping my mother-in-law's rehabilitation. All staff have been very kind and caring and offer a high standard of care and we have been made very welcome as a family being able to visit whenever we want.
18 October 2024
My mum really enjoyed her three week stay at Greenbanks. The staff were very good and understanding. She was very upset to leave. I really recommend the home.
15 October 2024
Greenbanks is the most amazing care home for my father. They can help with all his needs. All the staff and management are so kind and friendly.
02 October 2024
When I had the painful decision to make to put my wife into permanent residential care, I visited a number of homes in the local area. The fundamental criteria was that my wife had to be content, cared for and safe. All homes should achieve this next is the environment, not clinical. A homely feel, good sized bedrooms which can be furnished to make it welcoming for the residents, good open space, and gardens to let residents enjoy. Finally, any care home is basically bricks, mortar, and furnishings, it is the staff that make it a good care home. Greenbank has it all.
02 October 2024
My father was admitted for respite care and now is being transferred for long-term care to Greenbanks. He is very pleased with his care. The staff and management are helpful, caring and sympathetic. Well done to the whole team.
03 September 2024
The bedrooms are always tidy and the bathroom clean. The staff are very friendly and approachable. Any problems are soon dealt with. At Greenbanks the facilities are very good and as a visitor, the lounge and garden area are very pleasant areas to meet and visit the residents. I feel confident that my husband is being well looked after. Having to admit that I couldn't cope any more was a hard decision.
14 August 2024
The staff are very friendly and approachable. They know and understand my mum's needs, moods and routines. This certainly helps with her care and is treated with respect and dignity. I have no concerns with her own personal cleanliness, as well as her room and the overall facilities of the care home. I am impressed with how the staff are able to encourage Mum to eat as this has always been a struggle for her in later years. She also enjoys the activities, especially the music.
07 August 2024
My sister is a resident of Greenbanks. It is situated in lovely quiet grounds. The residents can sit out or just walk around the lovely garden. The rooms are all newly decorated and exceptionally clean. There is always something to occupy them whether it's singing, crafts or going out for a little trip to a garden centre or park. The residents are all treated with empathy and dignity. The staff keep me well-informed on every aspect of my sister's care. They have had some big changes in Manager and Unit Manager and you can tell the difference. The staff are very happy and jovial and work well together and work as one with the very able Unit Manager. I would recommend this care home wholeheartedly I don't think I could look after my sister any better than they do. Thank you to you all.
24 July 2024
My relative is well cared for, well dressed, clean. They know his likes and dislikes. Communication is very good, we are kept updated if there are any issues. He seems very happy and content.